Berkeley Court, Leeds, West Yorkshire
Berkeley Court, Leeds, West Yorkshire
Berkeley Court, Leeds, West Yorkshire

Berkeley Court is located at the centre of the Harehills community in Leeds. The home provides friendly and comfortable residential and dementia care for up to 78 residents in single en-suite rooms.

Anchor’s customers are at the heart of everything. Berkeley Court’s dedicated care team take the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Anchor are specialists in dementia care and provide on-going training to ensure their approach is best for customers living with dementia. Anchor recognises that everyone is an individual. Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided is focused on individualised and compassionate care.

Anchor are England’s largest provider of housing and care for the those over 55 years of age and have almost 50 years’ experience as a not-for-profit provider of services to older people. They were proud to be voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016. Anchor’s Dementia Care Team achieved the Outstanding Dementia Care Innovation for the Anchor Inspires Programme and the use of iPads at the Dementia Care Awards in 2015.

Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

Group: Anchor

Person in charge: Mark Hague (Home Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 78 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Stroke

Admission Information: Ages 65+.

Single Rooms: 78

Rooms with ensuite WC: 78

Facilities & Services: Respite Care • Convalescent Care • Pets by arrangement • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Berkeley Court is situated close to local services and amenities including:

Local shops and supermarket within a short walk.
Doctor's surgeries within half a mile.
The nearest hospital is St. James's Hospital which is within a mile.

Latest Care Quality Commission* Report on Berkeley Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 22 Nov 2017

We currently have vacancies for care. Please contact Berkeley Court for further information.

Reviews

7.5 Berkeley Court has a Review Score of 7.5 (7.511)

The Review Score of 7.5 (maximum of 10) for Berkeley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Berkeley Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.447 for Berkeley Court is calculated as follows: ( (33 Excellents x 5) + (2 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 47 Ratings = 4.447

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.064 Points relating to the number of positive Reviews for Berkeley Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 1 Reviews ÷ 15.6 Target = 0.064

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Berkeley Court?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Berkeley Court

  • Daughter of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Sister of Resident/Service User
    1

My relative has been a resident in Berkeley Court since 25th February 2013 when it was under the management of Ideal Care Homes, taken over by Anchor in September 2015. Since then, several changes of management staff have occurred and standards have been very good.
Staff who work and take care of the residents in question have been excellent. She has been lucky to have the same carers all the time until she was moved to a nursing care home which is nearer for me to visit as age is not on my side and the travel to Leeds is not good with public or private transport. The transfer to the new home, arranged by Berkeley Court, was outstanding and she was accompanied by a carer. I thank all at Berkeley Court for all the excellent care for 3 years 7 months.

How likely would you be to recommend Berkeley Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care, compassionate, empathic. My mam feels as if she is in a five star hotel. All the family felt so guilty putting our mother into a home. She has settled in and her appetite has improved and it is home from home. Thank you.

How likely would you be to recommend Berkeley Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The laundry is understaffed. Activities could do more.

How likely would you be to recommend Berkeley Court? Likely

Average Rating: 

 3.1 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

We have been very happy with the care dad has had so far. He has been well looked after.

How likely would you be to recommend Berkeley Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

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Care Home Idol 2016

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