Barchester Hall Park Care Home

Staff are very pleasant. The home is very clean and well maintained.

Myself and family and friends who visit my mother at Hall Park Care Home are immediately impressed with the welcoming atmosphere, from the bright décor, friendly staff and general freshness and cleanliness of the home. My mother is very happy there mainly due to the help and care she receives from the staff who always try to meet her every need - nothing is too much trouble. The Pink Ladies provide regular and varied activities to which all are invited and it makes the daily routine sociable and stimulating for the residents. There is a good choice of meals and pleasant dining rooms laid up with fabric table cloths and napkins.

I have visited friends in homes and looked around other homes when trying to find the right one for my mother but none have impressed me as much as Hall Park. No-one likes the thought of placing a loved one into care but it is very comforting to know that my mother is in such a lovely place.

The staff are very attentive and caring creating a lovely atmosphere. Also, it is a consistent experience from all kinds of staff.

A home from home that makes sure Mum is safe and properly cared for 24 hours per day. The staff are helpful and friendly and staff attrition is low showing how much they enjoy working in the home. Facilities are good with lots of variety in the organised events. The needs of each resident are cared for despite the diversity of needs expressed (everyone is different). I know Mum is safe and she is supported in living her life within her developing condition.

I feel my Mum is safe and cared for at a very difficult time in her life. Her room supplies everything that she needs to keep her comfortable and the activities provide a break from monotony which she is encouraged to partake in. She eats well and always has a choice of menu. Her laundry is all taken care of and she Is offered regular chiropodist and hairdressing options. All of the residents are encouraged to interact with each other so that nobody is left on the sidelines unless they want to be. Trips out with either member of staff or visitors are also encouraged and the outside areas are fully utilised, weather permitting. It is a home from home or as close as is available under the circumstances.

Mother has been here for several months and seems to have settled in well. She joins in quite a few of the activities, in fact, she does more now than when she was at home. the staff are always friendly and polite to my wife and I as well as to mother.

I have no complaints whatsoever.

What a lovely care home this is, everyone from the housekeepers to the laundry, Chef to the handyman. Carers to the nursing staff. The care my mother received was second to none. They all had the time to spend with mum. She went from being a dementia resident to being a resident who could be most time normal. This home is really lovely, rooms cleaned every day, beds changed every second week. Towels changed every day. Clothes washed and returned every day. All the staff know everyone and have time to talk to relatives. Nothing is too much trouble. Ask and it is done, questions answered with no erm I'll look it up, reviews done you can read all the files they encourage you to read the files and check all is well. Why the home was classed as good and excellent is beyond me.

Good care and lovely friendly staff. Rooms are of a good standard with tv in each one. Plenty of interaction with staff. I would recommend this place to others and will hope to be able to have respite on a regular basis.

They keep you up to date on what is going on with medical care etc... Which is very reassuring.

The laundry services is excellent and my father's clothes are returned the same day and ironed lovely.

We are very grateful to the wonderful treatment my sister receives at Hall Park. The staff are always welcome, cheerful and considerate - it is such a relief to know she is receiving such good care!!

I am also waiting for the food to improve so it is always excellent. Sometimes it is, Christmas Dinner was excellent but at other times it is not.

I have a friend in the home. When I visit the staff are really friendly and my friend seems very content. I have visited several care homes but Hall Park is the best I've been to.

Very happy with care up to, yet is a very nice place for her.

Look after my mammar and the staff are very polite to the visitors and residents.

Very warm welcome they made my mama feel at home as she was on respite.

She is treated with dignity as far as I am aware by most of the staff. More attention is sometimes required regarding meal times, what is on offer and support sometimes required to eat the meal. Thanks for what you do for my mother-in-law.

Good care is taken, food very good. Always nice and clean.

Very welcoming. All staff are helpful and kind. Father here for respite initially, standard and care has been excellent.

My brother is well cared for. We are quite satisfied with his care.