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- South Lodge Care Home - Avery Healthcare







Located just off London Road, connecting Leicester to Market Harborough in the leafy conservation area of Stoneygate, South Lodge enjoys a splendid position with convenient access to shops, churches and the city centre. The home provides residential, respite and dementia care.
South Lodge Care Home in Leicester provides exceptional 24-hour care for individuals and couples, offering outstanding facilities and services within a comfortable, supportive care community. The care home offers...
Care Provided by South Lodge Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 106 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact South Lodge Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact South Lodge Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Donna Bradley(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (106)
- Single Rooms with ensuite Wet Room (106)
Visiting
- no restrictions on visiting times for residents. For enquiries or show arounds please visit between 9am - 5pm
Parking
- car park available on site, with disabled spaces also available.
South Lodge Care Home - Avery Healthcare Reviews (104)
South Lodge Care Home - Avery Healthcare has a Review Score of 9.8 (9.816) out of 10, based on 24 reviews in the last 2 years.
Over all time South Lodge Care Home - Avery Healthcare has 104 reviews.
Food presented very well and the kitchen staff are very helpful. Caring and patient with all residents comfort and cleanliness in the lounges and other areas could not be faulted.
South Lodge is lovely, well designed and with lovely staff. It has provided the answer to our trauma of suddenly needing care for both elderly frail parents, when my mother's dementia and mobility issues escalated, resulting in her being unable to continue her caring role to my father, who has a choking risk and depression. We have received wonderful support from the customer care and management, and both parents now have all their needs met together with amazing compassion from the care staff. We are truly thankful. The big windows and garden views are a tonic to all, the food is very good and varied, decor is tasteful, gentle and comfortable, which certainly eased the move from old home to care home. And the gardens with mature trees are delightful for both residents and visitors, with the path enabling a circular wheelchair-friendly walk. Reception lounge and cafe also a welcome feature for visitors to spend some time with their loved ones out of their bedrooms.
Since raising the issue again, an air conditioning unit has been provided, which enables the temperature to be kept at a more comfortable level.
Thank you for your kindness and consideration.
My husband and myself spent a very happy fortnight in South Lodge. All the staff gave excellent service, nothing was too much trouble for them to do for us. It was, for us, like a holiday in a lovely hotel, a lovely room overlooking the garden. Thank you.
Thank you so much for taking the time to review our home, it is very much appreciated. It was lovely to have you stay with us and we welcome you back any time.
Housekeeping is OK - clothes are not hung up/put away properly and I regularly have to sort. Cleaning is good.
Property maintenance - the exterior of windows not cleaned since last summer. Needs to be done once monthly.
Thank you so much for taking the time to review our home, it is very much appreciated. I am pleased to advise that the windows have been cleaned and I will also pass on your comments to our housekeeping and care team to make the relevant improvements.
All staff cared very well for residents. A goodly number also cared about residents.
My parents stayed at South Lodge from January to February 2018. The home is not only luxurious but a homely, safe and friendly place. If anything it does not feel like a residential home but more like a holiday home. All staff were very happy and caring on Charnwood. The residents appeared well looked after and certainly, my parents were very happy with the care they received.
All in all the facility was well managed and the managers very supportive. I would highly recommend this place.
It was our pleasure to have your parents Dipak, they were absolutely lovely and we are so glad they enjoyed their stay, we will make sure we keep in touch with any events we have in future as we would love them to pop back in at any time for a coffee.
The food was excellent, however, it would have been useful if I was told I needed to speak to the chef regarding my dietary needs. When I did find out, the message was not passed to the chef! Also, doctors were phoned and they rang back but the message was not passed on that my blood pressure and pulse should be taken each day. I eventually rang the doctor as I was fed up and worried that they should have called 3 days ago and I was not pleased that the nurse on my last night got my medication wrong.
Thanks for your feedback, just in response to your comments, all new residents are assessed for their care needs and lifestyle choices before joining our community, this will include any dietary requirements so our chef should be aware of your preferences before your arrival. With regards to the...
His room was on the ground floor with a patio door to the gardens. Throughout his time in South Lodge, he was cared for and well fed. The nurses and care teams could not have been kinder. He was clean and safely moved every time with a hoist. He had his own TV and his own phone line into the room, and a library of paperbacks to work through. The manager's and key care workers assigned to him were readily available if I had questions, and when he passed away it meant a lot that so many came to say goodbye at the end of their shifts. His passing was calm, quiet and peaceful, and the care and kindness given to him and to us as the family was brilliant.
Thank you Jan, we really miss your dad, as do the birds and squirrels - they don't get nearly as well fed as when he was here!
It has the look and feel of a 5-star hotel, visiting a pleasure for all the family.
Apartments vary and stay priced according to size and care needs, staffing levels are high and from waiting and maintenance to the care team, all are proud to work there and shower residents with love.
It is a large home but the care teams are floor based and strong relationships soon develop.My mother had long resisted help; we were at crisis point, we persuaded her to go in for two weeks and on the third day she asked to stay.
Her pain was managed, ulcers improved immediately, things that had caused anxiety also removed e.g. falling, getting to the loo, eating well and isolation.
The activities were excellent - music, bridge, quizzes, trips out as well as 1-2-1, there were also events e.g. brass band, visiting horse.
Her passing was perfect, peaceful, GP and care staff sensitive; all family wishes met. If you can afford South Lodge, go.
Thank you Holly for such lovely words. I am so glad that your mum was able to enjoy some of her time at South Lodge and it was so nice to read the article about her in the local newspaper and get to know about her earlier life - what an amazing lady!
Having no close family and with a long term but established heard condition, I found the home a welcoming and friendly place where nothing was too much trouble for the staff. A reassuring and comfortable setup!
Thank you Brian, we will hopefully see you over the Christmas period and it is always our pleasure to have you stay.
I have been made to feel - at Signature South Lodge - as if it is now my home. I have an apartment overlooking the garden and feel very content having a coffee outside on my patio, reading the daily paper and seeing people stroll by.
The staff are, without exception, pleasant and helpful. There is a choice of menu at meal times - also an advantage is that you can always have a bath instead of a shower.
So glad to hear that you enjoyed your stay at South Lodge - we miss you in the patch working class!
I was a resident at South Lodge for the last two weeks of June as my husband, my prime carer, had to leave the country on business. During my stay I was extremely well cared for in very comfortable accommodation. The staff were professional, attentive and caring. Menus were varied and offered adequate choice. South Lodge proposed numerous activities which helped to make my stay interesting and enjoyable.
So glad to hear that you enjoyed your stay Monique - we miss you in our patch working class!
Good experience friendly staff. I have been well looked after.
I visited South Lodge whilst my friend was staying after her operation and was completely blown away by the elegance that greeted me in reception. The staff are all extremely friendly, the food was always tasty with plenty of options available and every time I visited, the home was always immaculate. My friend stayed for longer than planned because she did not want to go home. All of the carers made her feel as though she was part of one big happy family. I will definitely go there if I need a holiday.
Thank you, we do feel as though we are one big family at South Lodge so it is lovely to hear that other people feel that way too!
I can't fault Signature South Lodge and I have used this care home twice for respite and know the staff very well. The food is good and plentiful and I can't fault the care. I will be returning in the Autumn.
Thank you for your lovely comments. It was our pleasure to have you stay at South Lodge and we look forward to welcoming you back again in the Autumn.
I enjoyed my stay and would recommend it to anyone.
We are pleased that you enjoyed your stay at South Lodge and we look forward to welcoming you back again soon.
Very Good
Some problems less in their control, eg building layout, pressure on local NHS, corporate brand at times seemingly more concerned with presentation than fitness for purpose. My ratings relate to Mum's time there.
Meet the general manager and ask how they would respond to any concerns or feedback before it becomes a complaint.
South Lodge are very proud of our nursing team who have a wealth of experience within general...
There is always staff on hand to deal with any emergencies or just the normal mishaps that can occur and they keep the same staff on each floor so the residents get used to them.
Security is good and all visitors are checked and sign in and out, together with cameras in the corridors. The gardens are well laid out to encourage walking and sitting areas as well as gardening activities. The meals are well balanced and cater for individual needs. The state of cleanliness is very good and staff are continuously maintaining a high standard in common areas and all rooms are cleaned daily.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (2)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 12 Feb 2025
Although Staff Appreciation Week is traditionally in March, South Lodge Care Home in Leicester, an Avery Healthcare-owned facility, celebrated early to ensure every team member could participate. The care home...
- 10 Jul 2026Organiser: South Lodge Care Home - Avery Healthcare
- 14 Jul 2026Organiser: South Lodge Care Home - Avery Healthcare
Awards / Recognitions (26)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for South Lodge Care Home - Avery Healthcare.
Meet the Team (6)

South Lodge is delighted to introduce our Home Manager Donna Bradley.
Donna Bradley is the dedicated Home Manager at South Lodge, bringing with her a wealth of experience and a passion for ensuring the well-being of both residents and staff. With her compassionate leadership, Donna has fostered a warm and welcoming environment where the needs of each resident are always a top priority.
Her commitment to high-quality care, along with her approachable and hands-on management style, has made her an integral part of the South Lodge community. Donna strives to maintain a standard of excellence in all aspects of the home, ensuring that everyone feels valued, safe, and supported.

Lisa is the Client Liaison Manager at South Lodge. With a strong focus on communication and relationship-building, is the first point of contact for all enquiries at the home, bringing extensive experience in customer and client services. She has a genuine passion for working with people and enjoys supporting individuals and families through every stage of their journey. Whether you are calling for initial information, visiting for a show-around, or arranging an admission,

Beth, our dedicated Deputy Manager at South Lodge, brings compassion, leadership, and a deep commitment to resident wellbeing to everything she does. With a strong background in care and a genuine passion for supporting others, Beth works closely alongside the Home Manager and wider team to ensure the highest standards of care are consistently delivered.
Her approachable nature and calm presence make her a trusted figure among residents, families, and staff. Beth is always ready to listen, guide, and support—whether she’s mentoring a team member, helping to plan personalised care, or simply offering a reassuring word.
Driven by a strong sense of purpose and empathy, Beth plays a vital role in creating a warm, respectful, and supportive environment that truly feels like home for our residents.

Sunny, our talented Head Chef at South Lodge, brings passion, creativity, and years of culinary expertise to every dish he prepares. With a strong focus on nutrition and flavour, Sunny ensures that every meal served is not only delicious but also tailored to the diverse dietary needs of our residents.
His dedication to using fresh, seasonal ingredients and his commitment to listening to residents’ preferences make him a true standout in our team. Whether it’s a comforting classic or an elegant three-course menu, Sunny leads the kitchen with warmth and precision—ensuring mealtimes are a highlight of the day for everyone at South Lodge.
Sunny believes that food is more than nourishment—it’s an experience that brings joy, connection, and comfort. We’re proud to have him leading our kitchen with such skill and heart.

Joan is the heart of our housekeeping team at South Lodge, bringing dedication, warmth, and an incredible attention to detail to everything she does. As Head Housekeeper, Joan leads by example—ensuring that our home is always spotless, welcoming, and comfortable for residents, families, and visitors alike.
With a strong sense of pride in her work, Joan goes above and beyond to create a clean, safe, and homely environment where residents can feel truly at ease. Her kind nature and commitment to high standards make her a much-loved member of the South Lodge family.
Whether she’s mentoring her team or adding those thoughtful finishing touches to a resident’s room, Joan plays an essential role in making South Lodge a place our residents are proud to call home.

Phil is the man behind the scenes who keeps everything running smoothly at South Lodge. As our Maintenance Manager, he brings a wealth of practical knowledge, problem-solving skills, and a hands-on approach to maintaining the safety, functionality, and comfort of our home.
Whether it’s fixing a leaky tap, managing larger renovation projects, or performing daily safety checks, Phil tackles every task with care and efficiency. His calm and friendly manner makes him a familiar and reassuring presence to both residents and staff.
Phil takes great pride in ensuring that South Lodge remains not just well-maintained, but a safe and welcoming place for all who live and work here. He’s always happy to lend a hand, and no job is ever too big or too small.
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