South Lodge Care Home - Avery Healthcare
307 London Road, Stoneygate,
Leicester
LE2 3ND
These prices are only a guideline, please contact South Lodge Care Home - Avery Healthcare to find out the exact price for your requirements.
no restrictions on visiting times for residents. For enquiries or show arounds please visit between 9am - 5pm
car park available on site, with disabled spaces also available.
South Lodge Care Home - Avery Healthcare has a Review Score of 9.6 (9.564) out of 10, based on 21 reviews in the last 2 years.
Over all time South Lodge Care Home - Avery Healthcare has 95 reviews.
5.0 out of 5
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our August Beach Party. It was a joy to see residents, families, and visitors coming together to enjoy the entertainment, games, and delicious food in the sunshine. Our team loved hosting the day, and your kind words mean so much to them. We look forward to welcoming you back for more events at South Lodge soon
5.0 out of 5
Thank you Denise. It was our pleasure having you stay here with us and allowing us the opportunity to care for you. We look forward to welcoming you again soon, should there be a need in the future. Best of Luck.
5.0 out of 5
Thank you so much for taking the time to share your experience. We truly appreciate your feedback. it was our honour to care for you in the week that you stayed with us. We look forward to welcoming you again.
5.0 out of 5
Thank you so much for your kind words. We're delighted to hear that your mum feels happy and secure at South Lodge, and that she enjoys spending time in the garden. It's wonderful to know that our team's care and support have made a positive difference. We truly appreciate your recommendation!
5.0 out of 5
Thank you so much for your kind and thoughtful words. Were truly grateful that youve taken the time to share your experience of South Lodge. It means a great deal to our entire team to hear that your mum feels cared for and treated as an individual that is always our aim.Were so pleased that youve been able to enjoy the gardens together during the warmer weather. Creating comfortable, welcoming spaces both indoors and outdoors is an important part of life here, and its lovely to hear how much that adds to your visits.Your confidence in our care and kind recognition of our staffs dedication is hugely appreciated. Well be sure to pass your comments on to the team, who will be delighted to hear how much their work is valued.
5.0 out of 5
Thank you so much for your lovely feedback.Were truly grateful for your kind words about our team and the care we provide. Its incredibly rewarding to hear that our staffs compassion, attentiveness, and professionalism have stood out during your experience with South Lodge.Were proud to offer a high standard of care in all areasfrom tailored meals and cleanliness to engaging activities that support the well-being of our residents. Your recognition means a great deal to us, and I will be sure to pass on your comments to the whole team.Thank you again for your continued support.
4.0 out of 5
Thank you so much for taking the time to share your experience.We truly appreciate your feedback.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience.We truly appreciate your feedback and are so pleased to hear that your mum has felt cared for and supported during her time at South Lodge. It means a great deal to our team to know that the efforts we make-whether through our care, activities, or simply being there to talk-are making a positive difference.Supporting residents living with dementia is something we are deeply committed to, and we're glad that you've felt reassured by the approachability of our staff and management. We'll be sure to share your comments with the wider team.Thank you again for your continued trust.
5.0 out of 5
Hi Chris, Thank you so much for taking the time to leave such a kind and detailed review. We're so pleased your mum felt cared for during both of her respite stays, especially during what must have been a very difficult time after her home flooded twice.Your lovely comments about our team, meals, activities, and environment mean a great deal and have been shared with everyone at South Lodge. We're also glad you felt welcomed and able to enjoy the tea bar and garden spaces during your visits.Thank you for highlighting the drainage issue in the en-suite-it has since been resolved to prevent this from happening again.We truly value your feedback and are so grateful you chose South Lodge for your mum's care.
5.0 out of 5
Thank you so much for taking the time to share such a moving and heartfelt review. Your words mean a great deal to all of us at South Lodge.We feel truly honoured to have been part of both your Mum and Dad's journeys during such significant and sensitive times. It's incredibly touching to hear that your Mum was calm and comfortable in our care, and that your Dad found support and companionship here. Knowing that we were able to provide him with warmth, kindness, and dignity in his final months brings us both comfort and pride.It's always our aim to create a home where families feel supported and loved, and it's heartening to know that you felt heard and that your concerns were always met with care. Your kind words will be shared with the whole team-they will be deeply appreciated.Please accept our sincerest thanks and warmest wishes. Your family will always hold a special place in our hearts here at South Lodge.
4.0 out of 5
Thank you for your kind words and for taking the time to share your experience. We're so pleased to hear that your friend received the care and support she needed during a difficult time. Our team is dedicated to providing compassionate and individualised care, and we're glad that her medical needs and dietary requirements were well met.Your feedback means a lot to us, and we truly appreciate your support. If there's anything else we can do, please don't hesitate to reach out.
4.0 out of 5
Thank you for sharing such heartfelt feedback about your mother's time at South Lodge. We are truly honored to have been a part of her journey and to have provided her with a safe, comfortable, and caring environment. It means so much to us that she felt at home and well looked after during her time with us.Continuity of care is something we deeply value, and we appreciate your recognition of our dedicated team who strive to build meaningful connections with residents and their families. We are also delighted to hear that she enjoyed her room, the dining experience, and the variety of activities we offer.Your kind words and recommendation mean the world to us. Thank you again for trusting us with your mother's care. Thank you for all the support you provide to the home and our residents too.
5.0 out of 5
Thank you for taking the time to share such a thoughtful review of your visit to South Lodge. We understand that choosing the right home can be a big decision, and we're delighted to hear that your experience with myself and the team helped put you at ease. Our goal is always to create a warm, welcoming environment where residents and their families feel comfortable and valued, so it's truly heart-warming to hear that you felt this during your visit. I will be sure to pass on your kind words to the rest of the team they will be so pleased to know their kindness and dedication made a positive impression.
5.0 out of 5
Thank you so much for your kind words and wonderful review. It was truly a pleasure to meet you and your family We're delighted to hear that you had a positive experience at South Lodge. We're passionate about providing the best possible care and creating a welcoming atmosphere, so feedback like yours means the world to us. If there's anything more we can do to assist you or your loved ones, please don't hesitate to reach out. Looking forward to seeing you again soon!
5.0 out of 5
Many thanks for your kind words. It was a pleasure getting to know your family and your father. Wishing you all the best for the future.
5.0 out of 5
Thank you so much for taking the time to review our home, it is very much appreciated. It has been a pleasure getting to know your family and I will ensure to pass on your kind words to the staff.
5.0 out of 5
1.0 out of 5
We are very sorry that this incident occurred and we have offered our apologies to the resident and to his family. We reported this incident to the Local Authority's Adult Protection Team and will consider any recommendations they may make. We have since revised our procedures and have increased staffing in our reception area, specifically to monitor the entrance area. However the resident did gain weight whilst staying at the home.
5.0 out of 5
Thank you so much for taking the time to review our home, it is very much appreciated. It has been a pleasure getting to know your mum and I will ensure to pass on your kind words to the staff.
4.0 out of 5
Thank you so much for taking the time to review our care home; your feedback is very much appreciated. We are delighted to hear that your mother has settled in with us so well and will pass on your wonderful feedback to the team.
The Review Score of 9.6 (9.564) out of 10 for South Lodge Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
South Lodge is delighted to introduce our Home Manager Donna Bradley.
Donna Bradley is the dedicated Home Manager at South Lodge, bringing with her a wealth of experience and a passion for ensuring the well-being of both residents and staff. With her compassionate leadership, Donna has fostered a warm and welcoming environment where the needs of each resident are always a top priority.
Her commitment to high-quality care, along with her approachable and hands-on management style, has made her an integral part of the South Lodge community. Donna strives to maintain a standard of excellence in all aspects of the home, ensuring that everyone feels valued, safe, and supported.
Jamal Sheikh is the Customer Service Manager at South Lodge, where he plays a vital role in creating a positive and engaging environment for residents, families, and staff. With a strong focus on communication and relationship-building, Jamal ensures that every individual feels heard, respected, and cared for.
His proactive approach to managing resident needs, staff concerns, and family queries reflects his dedication to maintaining a high standard of service. Jamal is passionate about fostering a sense of community at South Lodge, continuously seeking new ways to enhance the resident experience through meaningful initiatives, events, and collaborations. His commitment to excellence and his personable nature make him a trusted and respected leader within the home.
Beth, our dedicated Deputy Manager at South Lodge, brings compassion, leadership, and a deep commitment to resident wellbeing to everything she does. With a strong background in care and a genuine passion for supporting others, Beth works closely alongside the Home Manager and wider team to ensure the highest standards of care are consistently delivered.
Her approachable nature and calm presence make her a trusted figure among residents, families, and staff. Beth is always ready to listen, guide, and support—whether she’s mentoring a team member, helping to plan personalised care, or simply offering a reassuring word.
Driven by a strong sense of purpose and empathy, Beth plays a vital role in creating a warm, respectful, and supportive environment that truly feels like home for our residents.
Sunny, our talented Head Chef at South Lodge, brings passion, creativity, and years of culinary expertise to every dish he prepares. With a strong focus on nutrition and flavour, Sunny ensures that every meal served is not only delicious but also tailored to the diverse dietary needs of our residents.
His dedication to using fresh, seasonal ingredients and his commitment to listening to residents’ preferences make him a true standout in our team. Whether it’s a comforting classic or an elegant three-course menu, Sunny leads the kitchen with warmth and precision—ensuring mealtimes are a highlight of the day for everyone at South Lodge.
Sunny believes that food is more than nourishment—it’s an experience that brings joy, connection, and comfort. We’re proud to have him leading our kitchen with such skill and heart.
Joan is the heart of our housekeeping team at South Lodge, bringing dedication, warmth, and an incredible attention to detail to everything she does. As Head Housekeeper, Joan leads by example—ensuring that our home is always spotless, welcoming, and comfortable for residents, families, and visitors alike.
With a strong sense of pride in her work, Joan goes above and beyond to create a clean, safe, and homely environment where residents can feel truly at ease. Her kind nature and commitment to high standards make her a much-loved member of the South Lodge family.
Whether she’s mentoring her team or adding those thoughtful finishing touches to a resident’s room, Joan plays an essential role in making South Lodge a place our residents are proud to call home.
Phil is the man behind the scenes who keeps everything running smoothly at South Lodge. As our Maintenance Manager, he brings a wealth of practical knowledge, problem-solving skills, and a hands-on approach to maintaining the safety, functionality, and comfort of our home.
Whether it’s fixing a leaky tap, managing larger renovation projects, or performing daily safety checks, Phil tackles every task with care and efficiency. His calm and friendly manner makes him a familiar and reassuring presence to both residents and staff.
Phil takes great pride in ensuring that South Lodge remains not just well-maintained, but a safe and welcoming place for all who live and work here. He’s always happy to lend a hand, and no job is ever too big or too small.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact South Lodge Care Home - Avery Healthcare to verify any information. View our terms and conditions. South Lodge Care Home - Avery Healthcare has an Enhanced Service - more info.
