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- South Lodge Care Home - Avery Healthcare







Located just off London Road, connecting Leicester to Market Harborough in the leafy conservation area of Stoneygate, South Lodge enjoys a splendid position with convenient access to shops, churches and the city centre. The home provides residential, respite and dementia care.
South Lodge Care Home in Leicester provides exceptional 24-hour care for individuals and couples, offering outstanding facilities and services within a comfortable, supportive care community. The care home offers...
Care Provided by South Lodge Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 106 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact South Lodge Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact South Lodge Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Donna Bradley(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (106)
- Single Rooms with ensuite Wet Room (106)
Visiting
- no restrictions on visiting times for residents. For enquiries or show arounds please visit between 9am - 5pm
Parking
- car park available on site, with disabled spaces also available.
South Lodge Care Home - Avery Healthcare Reviews (104)
South Lodge Care Home - Avery Healthcare has a Review Score of 9.8 (9.816) out of 10, based on 24 reviews in the last 2 years.
Over all time South Lodge Care Home - Avery Healthcare has 104 reviews.
My father is a resident at South Lodge, the staff here are fantastic. They really take care of the patients and always keep you informed on what's happening, set in beautiful surroundings as well. Highly recommend!
Thank you so much for your feedback. Your father is a much-loved resident here at South Lodge. His jokes and sense of humour keep us all smiling that is for sure. He has recently been helping us prepare for our evening at socially distanced proms which you can see on our Facebook group. He really enjoyed it and had a good old fashioned sing-song with us too.
The menus were a delight and we feel our fastest recovery was aided by our experience here.
Thank you for your lovely words. We loved having you both here to stay with us and we're so happy to be a part of your recovery journey. We hope that you will come back to see us when we are open to visitors and it is safe for you to visit. We really do miss you both. We hope that you both are doing well and are now fully recovered.
Staff are very caring, efficient and friendly. Premises are very clean and beautifully decorated.
My mum has been a resident at South Lodge since last March, and while my comments relate to the current month, Mum's care throughout has been excellent. During these very trying times - including Leicester's additional lock-down - the staff that I have dealt with have been very helpful and accommodating, with nothing being too much trouble. My mum (91 years), who was under-weight when she first arrived at the home, and slightly anaemic, has since regained her normal weight and is back to full health. The staff set up numerous Skype calls between Mum and I during lockdown - vital for Mum's well-being - and despite being sad at losing her former home, she is happy to be at South Lodge. I've also been impressed by how innovative staff have been, while they have not been able to allow third parties on site. Lost track of how many Facebook clips I've seen of Mum in a singalong, doing a quiz, or waving Union Jack flags on the VE Day anniversary. Anyway, top marks to South Lodge!
Thank you for your kind words. Your mum has settled in so well here at South Lodge and always joins in with any activities we have. Most recently we presented her with a certificate of thank you for going the extra mile for Carers Weeks. This was an event whereby her laps of the gardens were...
A fantastic care home to which my mother could not have been made more welcome. The staff and facilities are fantastic and they have managed her transition into the home with real care and concern. It's ideal.
Thank you so much for your review, your mother is a fantastic lady and it honestly feels like she's always been here. I'm so glad she's enjoying being here as much as we are enjoying having her here.
My parents were admitted together after a lengthy stay in hospital after contracting and then recovering from Covid 19. Their initial respite care included a period of quarantining in a twin-bedroomed flat at South Lodge. During this period the communication between South Lodge and other family members was excellent and my parents found their quarters spacious and just what they needed. Most important of all was the care they received from South Lodge's staff members - always jolly and so helpful in looking after all my parents' needs. I think my impression of South Lodge can be best summed up by my dad, who phoned me just after arriving to say "this place is like a luxury hotel with nurses". In fact, he keeps calling it a 'hotel' - a slip of the tongue maybe, but sums up his feelings and just how much South Lodge has all helped in my mother and father's continued recovery from Covid.
Thank you so much for your lovely review, it has been an absolute pleasure looking after your parents and we miss them already. They truly are an inspirational couple and I will pass on your kind words to all the staff involved.
Mum was extremely happy in South Lodge. She had a lovely apartment and the carers were lovely. Any issues we had were dealt with quickly and we were always treated with care and courtesy. The freedom to treat the home as Mum's home meant that we could have family get-togethers in the way that we always did. This was very important to Mum, who had always been the head of our family.
Thank you for your lovely review, your mum and her wonderful family are greatly missed by us all. Please feel free to call in and see us again when we can all get back to normal.
During Mum’s illness, we were treated with kindness and compassion. During the current pandemic, it has been really difficult for everyone in a care home setting. However, we were allowed to spend as much time as possible with Mum. I can’t fault the care that Mum had or the support given to her family.
Thank you for your lovely comments. We really do miss your mum and her lovely family. Your mother was a much loved resident at South Lodge. We are so glad that you got to spend as much time with her as possible.
The care my mother received from everyone was second to none. They went over and above to deliver the individual care my mother needed. I was confident and trusted the care she received. They kept the family involved with all aspects of care and decisions. There was nothing I was unhappy with. The home is kept extremely clean and tidy and has excellent facilities. All staff are remarkable and show kindness and compassion. Everyone is very professional. I would highly recommend this care home. My mother’s main carers couldn’t do enough to help her and support her. I was most impressed with the care she received during the 16 months she lived there for. Thank you so much.
Food was important to him, and so he quickly took to having everything handed to him on a plate - literally and his expanding waistline was a testimony to the work of the fabulous catering team there.
The carers were all wonderful too and, even though dad could be quite stubborn and curmudgeonly at times, managed to see through these outer layers to build a lovely caring relationship with him.
This care and support gave me and my sisters great comfort, knowing he was being fed well and cared for in every way possible and for that, we thank you all.
Thank you so much for your kind words. Your father was a very well-loved resident here at South Lodge and we all have such fond memories that we share with him. He will often come up in conversations around the home which gives us yet more opportunities to remember the good times we have had.
Over the years since South Lodge opened, I have visited friends and family here (including an Uncle) and I have (on most occasions) been satisfied with the care given. I have not directly been involved with care plans.
It would be nice to have regular updates of how she is and how much care she needs and receives eg: prompts for personal hygiene.
I reviewed several care homes when first setting my mum up and South Lodge was by far the best me and my sisters visited, that was 4 months ago and Mum has been made welcome with an excellent standard of care.
It would be easy to talk about the many wonderful features of South Lodge Care Home, and no doubt you could get this from their website, but what’s hard to quantify is the unconditional love and care the staff have for their residents. I can’t remember when I last saw Mum so happy. A 5-star environment with the passion and commitment to match.
The other indicator is cleanliness. Unlike some care facilities, South Lodge has clean lines and an air of freshness that starts at the front door and continues throughout rooms and common areas. It’s warm, inviting and fosters a sense of comfort and belonging.
Mum was only in for respite care, but in the short time she was there, she found she had another family and another home from home.
In our case, respite care for a limited period, satisfactory. For a long period, or permanently, we would require a larger bedroom. We have no complaints about the service or the attention from the staff. Everyone we come into contact with were at great pains to please and make us welcome.
My 4th respite stay at South Lodge since Christmas 2016. Still the same very high standard of care and comfort, plus excellent meals. As an 82-year-old with a long-standing heart condition, no immediate family and some limitations in mobility. I have found South Lodge to be a reassuring, friendly place for my respite stays throughout.
My husband was very well cared for during his stay in South Lodge. The staff were extremely kind and helpful.
Everything is very positive about the place. Two very small negatives because I would expect perfection. Please may I suggest that staff, when they put my mother to bed, make sure they take her hearing aids out and put them safe. Also, I brought a small table for her (she had two in the room similar). One has gone missing.
My mother stayed in South Lodge for 6 weeks respite after having a fall at home. She really enjoyed her stay and told me the carers were wonderful. The flat she stayed in was very clean and she enjoyed being looked after very much.
The staff are always friendly very helpful. Residents always seem happy even while the refurbishments were happening. The accommodation feels more like a hotel which is better than feeling like your in a residential home.
Thank you very much for your positive feedback. It's always good to know we are meeting the high standards we set ourselves. We will continue to develop and improve in collaboration with our service users, relatives and professionals visiting our home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (2)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 12 Feb 2025
Although Staff Appreciation Week is traditionally in March, South Lodge Care Home in Leicester, an Avery Healthcare-owned facility, celebrated early to ensure every team member could participate. The care home...
- 10 Jul 2026Organiser: South Lodge Care Home - Avery Healthcare
- 14 Jul 2026Organiser: South Lodge Care Home - Avery Healthcare
Awards / Recognitions (26)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for South Lodge Care Home - Avery Healthcare.
Meet the Team (6)

South Lodge is delighted to introduce our Home Manager Donna Bradley.
Donna Bradley is the dedicated Home Manager at South Lodge, bringing with her a wealth of experience and a passion for ensuring the well-being of both residents and staff. With her compassionate leadership, Donna has fostered a warm and welcoming environment where the needs of each resident are always a top priority.
Her commitment to high-quality care, along with her approachable and hands-on management style, has made her an integral part of the South Lodge community. Donna strives to maintain a standard of excellence in all aspects of the home, ensuring that everyone feels valued, safe, and supported.

Lisa is the Client Liaison Manager at South Lodge. With a strong focus on communication and relationship-building, is the first point of contact for all enquiries at the home, bringing extensive experience in customer and client services. She has a genuine passion for working with people and enjoys supporting individuals and families through every stage of their journey. Whether you are calling for initial information, visiting for a show-around, or arranging an admission,

Beth, our dedicated Deputy Manager at South Lodge, brings compassion, leadership, and a deep commitment to resident wellbeing to everything she does. With a strong background in care and a genuine passion for supporting others, Beth works closely alongside the Home Manager and wider team to ensure the highest standards of care are consistently delivered.
Her approachable nature and calm presence make her a trusted figure among residents, families, and staff. Beth is always ready to listen, guide, and support—whether she’s mentoring a team member, helping to plan personalised care, or simply offering a reassuring word.
Driven by a strong sense of purpose and empathy, Beth plays a vital role in creating a warm, respectful, and supportive environment that truly feels like home for our residents.

Sunny, our talented Head Chef at South Lodge, brings passion, creativity, and years of culinary expertise to every dish he prepares. With a strong focus on nutrition and flavour, Sunny ensures that every meal served is not only delicious but also tailored to the diverse dietary needs of our residents.
His dedication to using fresh, seasonal ingredients and his commitment to listening to residents’ preferences make him a true standout in our team. Whether it’s a comforting classic or an elegant three-course menu, Sunny leads the kitchen with warmth and precision—ensuring mealtimes are a highlight of the day for everyone at South Lodge.
Sunny believes that food is more than nourishment—it’s an experience that brings joy, connection, and comfort. We’re proud to have him leading our kitchen with such skill and heart.

Joan is the heart of our housekeeping team at South Lodge, bringing dedication, warmth, and an incredible attention to detail to everything she does. As Head Housekeeper, Joan leads by example—ensuring that our home is always spotless, welcoming, and comfortable for residents, families, and visitors alike.
With a strong sense of pride in her work, Joan goes above and beyond to create a clean, safe, and homely environment where residents can feel truly at ease. Her kind nature and commitment to high standards make her a much-loved member of the South Lodge family.
Whether she’s mentoring her team or adding those thoughtful finishing touches to a resident’s room, Joan plays an essential role in making South Lodge a place our residents are proud to call home.

Phil is the man behind the scenes who keeps everything running smoothly at South Lodge. As our Maintenance Manager, he brings a wealth of practical knowledge, problem-solving skills, and a hands-on approach to maintaining the safety, functionality, and comfort of our home.
Whether it’s fixing a leaky tap, managing larger renovation projects, or performing daily safety checks, Phil tackles every task with care and efficiency. His calm and friendly manner makes him a familiar and reassuring presence to both residents and staff.
Phil takes great pride in ensuring that South Lodge remains not just well-maintained, but a safe and welcoming place for all who live and work here. He’s always happy to lend a hand, and no job is ever too big or too small.
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