






The Care Centre combines exceptional architectural design with carefully considered interiors, creating a welcoming and comfortable environment for all residents. Every aspect of the home has been thoughtfully designed to support the wellbeing, safety, and dignity of those living here, while maintaining a warm, homely atmosphere.
The centre is structured into four distinct units, each tailored to meet different levels of care. These include residential care (personal care) and nursing-registered services,...
Care Provided by Roseville Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 103 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All private fee's will be discussed with individual person
The price(s) shown are provided by the care home. Contact Roseville Care Centre for full pricing details and T&Cs.
Contact Roseville Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Prestige Group
- Private Owned
Person in charge
- Mark Mounter(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2026
- Number of floors: 3
Room Information
- Single Rooms (102)
- Single Rooms with ensuite Wet Room (54)
Visiting
- The home recognises the importance of maintaining close relationships and therefore places no restriction on visits from residents’ family members and close friends. Visitors are welcome at any time; however, to ensure the comfort, privacy, and well being of all residents, the home respectfully asks that those visiting during late evening or early morning hours do so quietly and with consideration for others living within the home.
Parking
- Parking available at location
Roseville Care Centre Reviews (61)
Roseville Care Centre has a Review Score of 8.6 (8.626) out of 10, based on 13 reviews in the last 2 years.
Over all time Roseville Care Centre has 61 reviews.
We have found the nursing care to be excellent. The staff are lovely and very friendly. Any issues are dealt with discreetly and professionally. A good choice and would highly recommend.
Thank you so much for your kind words and recommendation. We're delighted to hear that you've been happy with the nursing care and support provided by our team. Your feedback means a great deal to us, and we'll be sure to share your lovely comments with the staff.
The staff at this care home go above and beyond day after day. They go the extra mile for not only residents but their families too! The care home manager Mark is a credit to his profession and nothing is ever too much trouble for him. After having several relatives in this home. I would not recommend anywhere else. Great home, great care, great nursing. Exceptional management. Thank you.
We can not thank you enough for this, i really appropriate your comments and will ensure this is shared with all the staff.
Our Mother was in Roseville for the most part of 13 years. She passed away in January aged 96. During that time she has generally received excellent care. During her final weeks, that care has been exceptional. The very genuine carers, domestic staff, cleaners & maintenance personnel were wonderful to both my mam & the family who kept a 24/7 vigil by her bedside. We can not thank the Roseville team enough for making, what is always a very difficult time, as bearable as possible.
Thank you so much for this lovely review, i will share with the team and thank you again it means a lot to us all. thank you Mark
The care has been exceptional since my mam went onto palliative care. Nothing is too much. They have talked us through every process with a lot of patience and care and the care mam has recieved has never been too much. They have also looked after the family making sure we are comfortable in Moms room as shes reaching end of life.
Hello and thank you so much for this amazing feedback, this truly means the world to all of the staff here at Roseville thank you.
Sam is part of the domestic staff but she goes above and beyond the call of her duties to bring love, care and attentive. She has known my mother for many years and always takes time to chat and cheer her up in any spare moment of her busy day. Mam's room is always spotless as well. So thank you Sam and God bless you for your loving kindness.
Thank you so much for such amazing feedback, i will ensure Sam knows about this review. thank you again it means so much.
My brother was a resident in Rosevilee Care Centre for 8-10 months in 2025, prior to him passing away at the end of the year. He built up an amazing rapport with his immediate team of carers. He loved them and they loved him. The level of care was excellent. They were friendly, approachable and informative. My brother was very happy considering his situation and we were happy with his care. He was treated with dignity right up to the end.
Thank you so much for taking the time to share such a lovely review. Your kind words mean a great deal to us, and I will make sure to share them with the entire staff team. It's incredibly rewarding for us to know that our efforts are appreciated, and your feedback will motivate the team to...
If I had the choice again I would never send anyone I love to this place. Although some staff are really good, a lot of staff simply don't care, are not trained properly, and can't speak English in a way some elderly people can understand. There are also not enough staff, my poor mum with bowel cancer regularly has to wait ages for the toilet. Food is disgusting and on top of what we pay we have to take food in. The list is endless - not enough space!
We are pleased to hear that you found some members of our team to be caring and supportive....
My experience over the past 5 1/2 years has always remained the same: amazing care home in all aspects. Currently, my dad is in nursing care, and the staff could not be more amazing. Their care, compassion, empathy and ability to care for my dad are very much appreciated. Thank you.
Thank you for taking the time to complete this review
Well looked after. Workers are kind and look after you. Food good.
Thank you for your for taking the time to compete the review
Food doesn't really meet mams needs, she has a bland diet, but for the money she is paying for the good is appalling, most times its cold and repetitive. Some of the carers give mam her drink but they give it too fast, so it spills down her chin sometimes the bed us half down when feeding. When mam falls they don't get picked up straight away, sometimes they say she slipped when she fell.
Those of the staff are friendly and happy to see you.
Thank you for shearing your feedback. We truly sorry to hear that your experience with our care home has not met with your expectations. Providing compassionate, high- quality care is something we take seriously, and its clear we fell short in your case. We'd appreciate the opportunity to learn...
Management are less than adequate when approached with issued and only offer a verbal apology with no real results in action. Do they have "quality" polices in place?
My mum has been living at Roseville for almost two years. In this time, she has been looked after by the home carers with dignity, care and respect. My wife and I live in Calgary Canada, and we try to visit the UK as regularly as possible. The support provided by your staff gives us the comfort knowing that she is safe and cared for. Mum has always been an active member of the community and was very outgoing. The staff, in particular the activity coordinator, at Roseville are absolutely awesome. She has a great relationship with her and we can see the mutual respect both ways. We are very fortunate to have weekly video calls where we and our kids (her grandkids) can catch up with events at Roseville. In addition to this we also have access to the photos shared on your social media page. Overall we are very pleased with the level of service and the positive atmosphere at the care home.
Thank you for sharing these comments, it is great to see that you have that regular contact with your mum and lovely to see how the staff team support your mum to maintain the social skills. I will share these comments with the staff team within the care home.
Thank you to all involved in this process and for making the job be completed as quickly as possible as my mother doesn't like to leave her room.
All staff pulled together to make this an easy time for her and we are very grateful.
Thank you for the great review, we are happy that you are happy with the care and support your mum is receiving and glad your happy with the redecoration within your mum's room. I will share these comments with the staff team within the home.
We would like to thank every staff member on ground floor who supported Mam during her stay at Roseville. Times were challenging but staff never faltered and respected Mam's wishes right through to the end. Mam was treated with dignity and respect at all times and all staff tried their very best to provide the best support they could which at times wasn't easy. The support for our families was outstanding. RIP Mam.
Thank you for this review, we will share the lovely comments with the team.
My wife has been in Roseville Care Centre since October 2021. During this time, she has had first-class care, formerly in dementia care and now in the 24-hour nursing wing. It is a home-from-home. I visit her daily and couldn't ask for anything better. Big thank you to all of the staff and management.
Thank you very much for your lovely review, We are really pleased that you are happy with the care and support that your wife and yourself are receiving. We will continue to work closely with you and provide the highest level of care. I will share these lovely comments with the team.
My beloved mum came into the care at Roseville in July 2023 and the holistic care she has received has been completely outstanding. The staff are excellent at their job, which they evidently take extremely seriously to provide the utmost level of care- they treat residents with dignity, understanding, patience, and knowledge and from what I have personally seen they genuinely care, having gone above and beyond to make my mum’s transition into nursing care as smooth as can be. Thank you from the bottom of my heart to Roseville - we, as a family, truly appreciate the difference you have made.
Thank you very much for the review, I am really happy that your mum and yourselves has family are happy with the care and support provided. I will ensure that these lovely comments are shared with the team at Roseville.
My father went into the home for respite care for three weeks having been unwell and feeling very down. The improvement in his health and well-being is remarkable having had the care and attention of the lovely folks at Roseville.
I have no hesitation in highly recommending Roseville.
Thank you very much for these comments, it is great to see that your dad and you had a great experience and it is great to see that your dad's health has improved. I will share these comments and reviews with the staff team. We wish you all the best for 2024.
My Mam's been in Roseville care home since October 2023 and I can honestly say she's come on leaps and bounds since she's been there. She was very poorly and is in the nursing ward, the staff there have been amazing and supportive, nothing is too much trouble for them. I couldn't have asked for a better place for my Mam to be in. Thank you, Roseville.
Thank you for your lovely reviews and comments, it is great to see and hear that your mum is enjoying her stay and yourselves as a family are happy and feel supported by the care home team. I will share these comments with the staff teams within the care home.
My dad has been a resident at Roseville for 2 years, although we had some teething problems at first (to be expected) his care from the cooks up to the management is very good. Any problems are solved if possible and the management, carers, and nurses are fully approachable and help in any way they can. Recently I had help from a senior nurse to tell my dad of a family death. She was fantastic.
It is great to see that the care which your dad and you have received is to the required standards, thank you for the lovely comments. I will pass these on to the staff team.
The staff have been patient and kind, always there to help, supporting both my mam and our family.
I would like to thank all the staff who contributed to my mam's care at Roseville.
Thank you for your lovely comments; we are pleased that your mum and family received a high level of care and support. We will ensure that these comments are passed on to the staff team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 July 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Roseville Care Centre.
There are no upcoming events for Roseville Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Roseville Care Centre.
Accreditations
There are no accreditations posted yet for Roseville Care Centre.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Roseville Care Centre
What types of Care is Roseville Care Centre registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Roseville Care Centre have?
There are 102 Single Rooms.
What are the Facilities & Services at Roseville Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Roseville Care Centre to the centre of Stockton-on-Tees?
3.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roseville Care Centre to verify any information. View our terms and conditions. Roseville Care Centre has an Enhanced Service -more info.