Acacia Lodge Care Home, Manchester, Greater Manchester
Acacia Lodge Care Home, Manchester, Greater Manchester
Acacia Lodge Care Home, Manchester, Greater Manchester

Acacia Lodge in the New Moston district of Manchester provides both residential and dementia services and is particularly known for its innovative approach to dementia.

The care home specialises in music therapy.

Activity coordinators support a vibrant attitude to life and devise plenty of opportunities for self-expression, physical activity and involvement with the local community.

Residents and families are encouraged to be involved with the running of the home, which extends to the choice of food.

The Buttercup Café and secluded rear gardens are popular places for socialising and meeting up.

Group: Avery Healthcare Group

Person in charge: Joanna Roberts (Manager)

Local Authority / Social Services: Manchester City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Weekly Charges Guide: Personal Care Single from £770 (These prices are only a guideline, please contact Acacia Lodge Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Acacia Lodge Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Acacia Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Acacia Lodge Care Home has a Review Score of 8.8 (8.824)

The Review Score of 8.8 (maximum of 10) for Acacia Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Acacia Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.741 for Acacia Lodge Care Home is calculated as follows: ( (80 Excellents x 5) + (28 Goods x 4) ) ÷ 108 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.083 Points relating to the number of positive Reviews for Acacia Lodge Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 4 Reviews ÷ 12 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Acacia Lodge Care Home?

  • Extremely LIKELY
    7
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Acacia Lodge Care Home

  • Daughter of Resident/Service User
    4
  • Resident / Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

We have visited many care homes in the last few years and Acacia Lodge Care Home stands out as the most friendly, engaging, caring homes we have experienced. The whole culture is first class with an amazing activities programme. My father has been revitalised and is thriving in their care. The staff are fantastic.

How likely would you be to recommend Acacia Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All the staff are caring and thoughtful. I am very comfortable and safe and I am very well looked after by everyone in the care home.

How likely would you be to recommend Acacia Lodge Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum has lived in Acacia Lodge now for almost a year and she has settled in well. She has made new friends with the residents and the staff and also the families and friends of the residents that visit. She isn't a naturally confident person but the games and activities have helped her to gain confidence and it's great to see the variety of activities that take place. All the rooms are bright and cheerful and are always clean and well looked after. The food, which I've sampled is delicious and there is always plenty. The residents are well looked after day and night by all the staff but why I think it deserves a 5 star rating is the feeling that Acacia Lodge is a real home where everyone is living with their friends and with people who care looking after them. No place could be better than your own home and family - but for whatever reason, if that's not possible then Acacia Lodge is the next best place to be. I would thoroughly recommend it.

How likely would you be to recommend Acacia Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I came to Acacia Rest Home after suffering a heart attack, probably due to looking after my husband for a few years. I was given a warm welcome but the staff showed me to my room and given a cup of tea.
During the following few weeks, I was introduced to various people who helped me to settle in.
I have been very happy here but have missed my own home but I realise it was necessary for my health for me to rest.

How likely would you be to recommend Acacia Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been in this care home for 5 years, both he and I are satisfied with the care and conditions. Although there is a top up fee (which I don't agree with) it's the best care home I could have put him into.

How likely would you be to recommend Acacia Lodge Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have visited several care homes to see relatives. Each one well run and they did some activities with residents. However, they do so much at Acacia Lodge, far more than most. I was very impressed with both the variety and standard of the activities. It helps having a fairly newish building but they even have a hairdressing salon. Well done!

How likely would you be to recommend Acacia Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law has been in the home since it first opened in 2010 and I cannot fault it. It is expensive but I think you have to appreciate that she gets round the clock care and you get peace of mind knowing she is very properly cared for.

How likely would you be to recommend Acacia Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum is looked after as she would be at home by her family. The staff from the home are absolutely wonderful not only with the residents but with the residents families . We know when we leave mum after a visit she is in Safe Hands.

How likely would you be to recommend Acacia Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall I am pleased with the care from all the staff at Acacia Lodge. I visit every day at different times and the care is always the same standard. The home provides good activities and entertainment which the residents and their families enjoy. When you visit you are treated as part of a little family can relax and enjoy the visit to your family member. Nothing is too much trouble and if you have any enquiries about anything there is always someone on hand to talk to.

How likely would you be to recommend Acacia Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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