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- Acacia Lodge Care Home - Avery Healthcare

The environment is most pleasant, and the staff friendly and helpful.Barbara M(Friend of Resident/Service User)



The environment is most pleasant, and the staff friendly and helpful.Barbara M(Friend of Resident/Service User)



Acacia Lodge, located in the New Moston district of Manchester, offers both residential and dementia care services, and is particularly renowned for its innovative dementia care approach.
The home warmly welcomes couples and companions, prioritising their well-being, comfort, and happiness.
Acacia Lodge specialises in music therapy.
Activity coordinators foster a lively and engaging atmosphere, creating numerous opportunities for self-expression, physical activity, and community involvement.
Residents and their families are encouraged to participate in the...
Care Provided by Acacia Lodge Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Acacia Lodge Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Acacia Lodge Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Colette Gardiner(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (54)
- Couples/Companion Rooms with ensuite Wet Room (3)
Acacia Lodge Care Home - Avery Healthcare Reviews (76)
Acacia Lodge Care Home - Avery Healthcare has a Review Score of 9.4 (9.361) out of 10, based on 16 reviews in the last 2 years.
Over all time Acacia Lodge Care Home - Avery Healthcare has 76 reviews.
Mum had settling in issues but the care and again professionalism of the nurses have worked out the best approach for Mum’s personal issues. Other than her ‘bad day’ due to the Alzheimer’s Mum has definitely come on in leaps and bounds and is mixing in the common room (never seen at the previous place).
We can’t say thank you enough and for everyone’s hard work, a huge thank you.
Thank you for your kind words. Our aim is to ensure the moving in process is suited to each individual and we are so happy your mum has settle in well with us at Acacia Lodge Care Home.
After only one week, I already feel like I have a little bit of my dad back.
Thank you, Acacia Lodge, for everything.
Thank you for the lovely comments, Joanne. We are so happy your father has settled in so well with us. Thank you for taking the time to feedback to us.
My mum is very well looked after. The staff are wonderful.
Thank you so much for the lovely comments. We are very proud of our caring staff team!
First of all walking in you could tell you were entering a first-class place. I was sat with my mam at the main window watching the world go by, by then it was dinner time, all set out and all ready. The staff (all) were brilliant, attentive and engaging and it says a lot that she didn't want to leave, she loved it that much. Without a doubt, next respite she will be returning if you'll have her! Thanks to all the staff involved, you're all stars. Thank you.
Thank you for taking the time to review Acacia Lodge Care Home in Manchester and for your amazing 5-star rating. We are delighted to hear such positive feedback about our community and the dedication of the staff team, who provide an exceptional level of care whilst creating a fun and safe...
My wife and I have been married for 59 years and I'm happy to leave my beloved wife in the care of Acacia Lodge Care Home.
Thank you for taking the time to review Acacia Lodge Care Home in Manchester and for your amazing 5-star rating. We are pleased to hear how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your kind words about our community are truly invaluable to us. Best wishes, Rachel.
My mother is 82 and suffering from dementia. The care home gives her a safe environment where she has company and activities, and her family can visit whenever they like - now we have come out of Covid restrictions. I feel totally less anxious about my mother now compared to when she was living at home on her own. The value for money is difficult because everything she owns goes to pay for the home's fees.
Thank you for taking the time to review Acacia Lodge Care Home in Manchester. Your feedback is truly invaluable to us and our staff team, who go over and above the standards in order to provide person-centred care for all our residents. We are pleased to hear that your mum is settled and enjoys the...
My dad has been in the care home for 12 months and took a while to settle but the very caring and friendly staff made the process easy. He enjoys the food and the social activities with the entertainers coming in.
Thank you for taking the time to review Acacia Lodge in Manchester. We are delighted to hear that your dad has now settled into our community. Our highly trained staff team go above the standards daily to ensure each resident receives an exceptional level of care, meeting each individual's care...
Excellent care given to my father, staff wonderful, no complaints whatsoever.
Thank you for taking the time to review Acacia Lodge Care Home in Manchester. It is a pleasure to care for your father and to have him as part of our community. We are delighted to hear how satisfied you are with our home and the exceptional level of care that he receives. Best wishes.
Wonderful, high standard of care and compassion for our mum. Her health and well-being have improved immensely, since her discharge from hospital and moving into Acacia Lodge. This was a very worrying time for all the family, but the staff and management have treated our mum with dignity and so much love! Mum has her down days, being a dementia sufferer, but we can't thank the staff enough for their caring attitude on those days. She is in her happy place with Acacia's regular, fantastic entertainment programme - always the first up for a dance! Her room and bathroom are always very clean and tidy and no issues with laundry. Lovely gardens to enjoy sunny days. Highly recommend Acacia Lodge, one big family!
Thank you for taking the time to review Acacia Lodge Care Home in Manchester and for your amazing 5-star rating. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and...
The administrator/receptionist could not have been more helpful in helping to navigate me through from my initial enquiry to the eventual admittance of my mum. The assistant manager carefully assessed all of her individual needs and left me feeling totally reassured that my mum was in a safe and caring environment. I have found all of the staff to be responsive and professional. The activities are well planned and executed, especially day trips out. Well done Acacia, keep up the good work.
Thank you for taking the time to review Acacia Lodge Care Home in Manchester. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear that...
The home is clean and comfortable. The staff provide excellent care for my mother-in-law. The food is good. Varied activities are offered by the home each day, keeping my mother-in-law stimulated and allowing her to interact with other residents.
Thank you for taking the time to review Acacia Lodge Care Home in Manchester. We are delighted to hear how satisfied you are with the level of care provided by our staff team, who go over and above the standards on a daily basis. We are also pleased to hear that the choice of tasty meals provided...
We're pleased with the care our relatives have received especially during the trying time of covid restrictions. Can't wait until the testing for the double-jabbed visitor is ended!
Thank you for taking the time to review Acacia Lodge Care Home. We are delighted at how satisfied you are with the exceptional level of care our highly trained staff team deliver daily, giving you and your family peace of mind. Best wishes Rachel.
Caring, supportive of residents and family/friends.
Thank you for reviewing Acacia Lodge Care Home and for your amazing 5-star review. Our staff team go above and beyond the standards daily to deliver an exceptional level of care whilst creating a fun and loving community for all residents. Best Wishes, Ryan.
Have been very pleased with the service provided by all the Acacia staff. Have found them to be very friendly, caring, professional when looking after my father, as well as being very respectful. I sing their praises all the time. The manager and her team do an excellent job of running the care home. Cannot thank them enough. My father would not be here without their support.
Thank you for taking the time to review Acacia Lodge and for your amazing 5-star ratings. Your very kind comments are truly invaluable to us, it is very much appreciated and will be relayed to all our staff. It is a pleasure to care for your father and have him as part of our care community. We are delighted to hear how well he has settled in. Best Wishes, Joanna.
I have always found the home and care given the utmost consideration. The environment is most pleasant, and the staff friendly and helpful. The care of the surroundings eg garden is of a high standard.
Thank you for taking the time to review Acacia Lodge Care Home. Our highly trained staff team go above the standards to deliver an exceptional level of care whilst creating a loving care community that our residents live within. We are delighted to hear how satisfied you are with our home and we look forward to seeing you next time you visit. Best Wishes, Ryan.
My father has been at Acacia Lodge for over 6 years. Within the 6 years, he has been cared for, loved, and kept safe by both the management team and all of the various teams of staff who work at Acacia. Whether the teams are the carers, activities, housekeeping and laundry, administration, maintenance, and of course the second to none restaurant-quality food and service team who are all supported by the excellent management structure, helps to make why Acacia Lodge remains to be the best care provider and care home within the area. The whole world is currently suffering due to the pandemic but Acacia Lodge has kept my Dad safe and well throughout these trying times.
Thank you for taking the time to review Acacia Lodge Care Home and for your amazing 5-star ratings. Our highly trained staff team go above the standards daily to provide exceptional standards of care and support for all residents and their loved ones. It is a true pleasure to have your father stay...
When visiting my Aunty, the staff are very helpful and friendly and will deal with any questions in a professional way.
Thank you for taking the time to review Acacia Lodge Care Home. Our highly trained staff team go above and beyond the standards each day to provide a safe, loving care community for all residents, even during challenging times such as the Covid pandemic. Now that the government restrictions are...
Great care and really do look after Mum.
Thank you for taking the time to review Acacia Lodge Care Home. Our highly trained staff team go above and beyond each day to provide a safe, warm and welcoming environment, whilst delivering exceptional support and care to all our residents. Best wishes, Rachel.
Cleanliness of facilities excellent. No complaints from the resident as regards to care, food, and entertainment when possible. Staff extremely friendly, courteous, and helpful.
Thank you for taking the time to review Acacia Lodge Care Home. Your feedback is truly invaluable to us and our highly trained staff team who do a fantastic job at creating a warm and welcoming environment for all our residents and their loved ones. Residents are spoilt for choice with our talented...
Impressed with the care my uncle receives and the cleanliness of the home. The food also is good. My uncle asked for certain foods and they gave him some of them.
Thank you for taking the time to review Acacia Lodge Care Home. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents, whose well-being is our primary focus. Residents are spoilt...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Acacia Lodge Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Acacia Lodge Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
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