Acacia Lodge Care Home - Avery Healthcare

90a Broadway, New Moston, Manchester M40 3WQ
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8.9 67 Reviews
  • Acacia Lodge Care Home - Avery Healthcare, Manchester
Acacia Lodge, located in the New Moston district of Manchester, offers both residential and dementia care services, and is particularly renowned for its innovative dementia care approach.

The home warmly welcomes couples and companions, prioritising their well-being, comfort, and happiness.

Acacia Lodge specialises in music therapy.

Activity coordinators foster a lively and engaging atmosphere, creating numerous opportunities for self-expression, physical activity, and community involvement.

Residents and their families are encouraged to participate in the running of the home, including decisions about food choices.

The Buttercup Café and secluded rear gardens are popular spots for socialising and gathering. The care home also features its own cinema room, a hair salon, and a minibus, and offers a variety of activities such as gardening and games. The spacious bedrooms allow residents to personalise their space and come equipped with walk-in showers and TVs.
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Care Provided by Acacia Lodge Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Colette Gardiner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (54)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Acacia Lodge Care Home - Avery Healthcare Reviews (67)

8.9

Acacia Lodge Care Home - Avery Healthcare has a Review Score of 8.9 (8.862) out of 10, based on 10 reviews in the last 2 years.
Over all time Acacia Lodge Care Home - Avery Healthcare has 67 reviews.

Overall Experience
  • 54
  • 11
  • 1
  • 0
  • 1
Date Published
  • 67
  • 1
  • 3
  • 10
  • 57
Reviewer Connection to Acacia Lodge Care Home - Avery Healthcare
  • 27
  • 14
  • 5
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  • 3
  • 2
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  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 67, showing 61-67
Review from Cecilia W (Resident) assisted by family/friend published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are caring and thoughtful. I am very comfortable and safe and I am very well looked after by everyone in the care home.
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Review from Margaret A (Resident) published on 23 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Acacia Rest Home after suffering a heart attack, probably due to looking after my husband for a few years. I was given a warm welcome but the staff showed me to my room and given a cup of tea.
During the following few weeks, I was introduced to various people who helped me to settle in.
I
have been very happy here but have missed my own home but I realise it was necessary for my health for me to rest.
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Review from D H (Daughter of Resident) published on 2 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been in this care home for 5 years, both he and I are satisfied with the care and conditions. Although there is a top up fee (which I don't agree with) it's the best care home I could have put him into.
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Review from Sheila G (Niece of Resident) published on 17 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited several care homes to see relatives. Each one well run and they did some activities with residents. However, they do so much at Acacia Lodge, far more than most. I was very impressed with both the variety and standard of the activities. It helps having a fairly newish building but they
even have a hairdressing salon. Well done!
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Review from V P (Daughter-in-law of Resident) published on 26 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in the home since it first opened in 2010 and I cannot fault it. It is expensive but I think you have to appreciate that she gets round the clock care and you get peace of mind knowing she is very properly cared for.
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Review from Y W (Daughter of Resident) published on 24 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is looked after as she would be at home by her family. The staff from the home are absolutely wonderful not only with the residents but with the residents families . We know when we leave mum after a visit she is in Safe Hands.
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Review from Lynette T (Daughter of Resident) published on 1 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I am pleased with the care from all the staff at Acacia Lodge. I visit every day at different times and the care is always the same standard. The home provides good activities and entertainment which the residents and their families enjoy. When you visit you are treated as part of a little family
can relax and enjoy the visit to your family member. Nothing is too much trouble and if you have any enquiries about anything there is always someone on hand to talk to.
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Current Review Score: 8.9 (8.862)

Overview of Review Score

The Review Score of 8.9 (8.862) out of 10 for Acacia Lodge Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.395 for Acacia Lodge Care Home - Avery Healthcare is calculated as follows: ( (84 Excellents x 5) + (15 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 119 Ratings = 4.395
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.467 Points relating to the number of positive Reviews for Acacia Lodge Care Home - Avery Healthcare is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 8 Positive Reviews ÷ 12 = 0.667
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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