Astbury Mere Care Home

Since mum joined the home, she has been treated with kindness, dignity and respect. Her care has been excellent in every way. Not only is mum cared for and supported, but we as a family have also received support in so many ways. The home is very professionally run, yet has that "homely" feeling that is so important - they look after you! All staff (in every department) work very hard - nothing is too much trouble for them.

My mother lived here for the last 3 1/2 years of her life. She died in Jan 2017 aged 92. At first, her quality of life was as good as possible despite losing her independence. She had a comfortable room, made new friends, enjoyed meals in the dining room and was able to wander out into the garden. Recently when seriously ill the staff were brilliant, extremely kind and enabled my mother to die peacefully at the care home as she wished.

Mum has been in the home for 4 years. She is loved by all the staff who are amazing with her. There are lots of activities which the residents are encouraged to join in! It is a home from home! As relatives, we are made to feel very welcome.

Regarding my mother's care at end of life on 1/4/16. The care she and my family received was second to none. Staff of all fields did all they could including tea, coffee and biscuits while we sat with her for her last five days. We feel as a family that we could not have been treated better anywhere and her death was painless as possible.

Our father spent his last few weeks at Astbury Mere Care Home. We shall be forever grateful for the kindness and care of all of the staff who helped. They were a tremendous support to him and to our family during a difficult time.

My aunty moved in to Asbury as a permanent resident after four weeks respite, it is a big change for her but everyone has been very kind, helpful and caring. I have come in contact with staff in all areas, all are welcoming, helpful and polite. The residents meeting was informative, interesting. It's a shame more relatives don't take the time to go! I spend a lot of time in the home and apart from a few 'niggles' I have seen nothing that would make me feel unhappy about her living there. It's a lovely place with a full activities programme and events held regularly.

Both my mother and father have been residents in the dementia wing this year (as the previous 3 years). My mother died peacefully in the home in May and I was pleased to be with her when she passed from this world. When I was unable to be there at all times someone was either close or with her which was just as I would expect from a really caring set of carers and nurses. My father is still being looked after well.

Always a good safe ratio of staff to residents. Friendly but professional staff. Activities coordinator is open to input from family and provides a varied programme. En-suite rooms are very spacious. Lovely room available for private family lunch/party where you have privacy but help is only a call away.