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Astbury Mere Care Home

Newcastle Road, Astbury, Congleton, Cheshire CW12 4HP
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I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)
Astbury Mere Care Home, Congleton
Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)
Astbury Mere Care Home, Congleton
Great staff and facilities.I C(Son-in-law of Resident/Service User)
Astbury Mere Care Home, Congleton

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened in 2010, Astbury Mere provides 24-hour residential, dementia, nursing and respite care for senior individuals living in and around Cheshire. With 62 ensuite bedrooms, Astbury Mere provides exceptional person-centred...  

Care Provided by Astbury Mere Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,645N/A
Nursing CareFrom £1,900N/A

The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Their Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.

This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call them to discuss availability and arrange a visit.

Contact Astbury Mere Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma Hackett(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Astbury Mere Care Home Reviews (143)

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9.8

Astbury Mere Care Home has a Review Score of 9.8 (9.821) out of 10, based on 28 reviews in the last 2 years. Over all time Astbury Mere Care Home has 143 reviews.

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Showing 143 reviews matching selected criteria
Review from E A (Daughter-in-law of Resident) published on 13 June 2018 Submitted via Postal Card
Overall Experience

Words just cannot explain how wonderful the care that has been given to my mother-in-law for the last 4 and a half years. ALL the staff have given 100% plus to maintain that love and dignity is first and foremost, they go way beyond their job description. The support that we have received during mum's life and death has been extra special - made to feel part of a loving family. Many, many thanks to ALL.

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Review from P G (Friend of Resident) published on 25 May 2018 Submitted via Postal Card
Overall Experience

Astbury Mere Care Home is situated in beautiful gardens and you are always greeted with a friendly smile as you enter reception. The dining room is tastefully decorated and the food beautifully presented. All the staff are caring and kind, doing their best to meet residents needs. The bedrooms are spacious, beds and equipment provided to maximum safety, with alarm buttons in easy reach. The activities are varied, encouraging residents to interact, laugh and stimulate their thinking and mobility.

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Review from G B (Husband of Resident) published on 16 May 2018 Submitted via Postal Card
Overall Experience
I transferred my wife from another care home, but extremely pleased with the home, staff already know my wife's requirements and have carried out their duties splendidly, with care and attention.
Management are excellent and no problems exist.

Fees extremely high.

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Review from Penelope B (Daughter of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience

This purpose designed home meet my mother's complex needs admirably. Staff were capable and extremely competent. Always cheerful and sympathetic with residents, helpful and communicative to relatives. Although possibly a bit expensive for some people, the quality of care reflects this and I would recommend Astbury Mere without hesitation.

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Review from Sue W (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card
Overall Experience

My mum moved into Astbury Mere in February and was put at ease and made to feel welcome from the first day. The exceptional care that she has received has resulted in her looking better health wise than she has for a long time. Everyone takes time to ensure the well-being of residents is met. Looking her best is important to mum so having a hairdresser and pamper nail sessions makes her happy. Easy access to the beautiful well-maintained garden is great for mum who loves to get outside. I can't recommend this home highly enough, it is brilliant, as are all the staff.

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Review from C W (Son of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

A good quality care home, though on the expensive side, offers regular days out and a variety of 'at home' activities. Staff are caring and friendly.

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Review from Celia C (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

The staff could not have been kinder or more helpful. They treated my father with respect, compassion and dignity as were alert and helpful with dispensing his medications and creams on time. The 3 meals and teatimes every day were interesting and tempting.

My father thoroughly enjoyed all the day outings until he was too fragile to go. The gardens around the home are award-winning and soothing to walk or I take a wheelchair around so fresh air every day. But the staff make this care home as extraordinary as they can.

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Review from Marion W (Respite Resident) published on 27 January 2018 Submitted via Postal Card
Overall Experience

I was a resident for just 2 weeks respite care. I was reasonably able to do things for myself but appreciated the care and attention that was provided

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Review from David B (Husband of Resident) published on 26 January 2018 Submitted via Postal Card
Overall Experience

My wife who has Alzheimer's was in Astbury Mere for two weeks of respite care. I have nothing but praise for the professional management and care that my wife has had throughout her stay. The pleasant ambience of the home would be hard to surpass. It was clean, light and airy in a pleasant location. The staff are of the best.

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Review from Claire H (Daughter of Resident) published on 24 January 2018 Submitted via Postal Card
Overall Experience

Mum moved to Astbury Mere in February 2017. Placing her in care was very hard for my sister and I. The guilt we felt was tremendous. Staff have assured us Mum has never asked to go home throughout the time she has been a resident at Astbury. My sister and I have come to believe Mum is contented and happy there. This was confirmed to us recently when Mum said (totally unprompted) "this place is quite nice, I'm glad you found this place for me". Given that our mum spent several years fighting against help and saying 'promise you'll never put me in a nursing home' my sister and I feel we have our mum's blessing for our decision, and this is testament also to the care Astbury Mere has shown us all over the past year.

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Review from M H (Wife of Resident) published on 20 November 2017 Submitted via Postal Card
Overall Experience

I am very pleased with the whole concept at Astbury Mere Care Home. My husband is happy here and the staff are wonderful. The whole place whilst very caring and supportive is filled with light, beautiful lounges and gardens to walk around or sit in. I couldn't wish for anything better than Astbury Mere Care Home to care for the person I have spent most of my life with. A big thank you to everyone knowing that my loved one is settled and happy.

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Review from G B (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card
Overall Experience

Excellent home. Very clean, friendly and caring. Beautiful gardens. Car park could be bigger.

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Review from W D (Resident / Service User) published on 7 August 2017 Submitted via Postal Card
Overall Experience

I think it's very good. I think the attention we get sometimes could do with a little upgrading.

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Review from John G (Resident / Service User) published on 19 July 2017 Submitted via Postal Card
Overall Experience

I think this is top marks for everything. No complaints and an extremely pleasant home. I previously stayed for a few weeks but now permanent.

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Review from Laura L (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

I have visited 11 dementia homes in the past 8 months in the Stockport and Greater Manchester area. NOT one comes close to the care, fantastic staff and experience at Astbury Mere Care Home. Taking my mum out of her home where she had lived for over 30 years was a living nightmare for me and my sister as we couldn't physically cope with the deterioration of Mum's disease. We felt very alone and most of the other care homes showed little understanding of the relatives point of view. The staff at Astbury Mere Care Home put a broken family back together, they are angels in our eyes. A safe, warm, clean, trustworthy, bright, happy, healthy, friendly home.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Thank you so much for sharing your experience of our lovely home. Caring for our relatives, as well as our residents have always been a priority for the team and I will make sure to share your kind comments with them all. Thank you, Emma.

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Review from P T (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

Since mum joined the home, she has been treated with kindness, dignity and respect. Her care has been excellent in every way. Not only is mum cared for and supported, but we as a family have also received support in so many ways. The home is very professionally run, yet has that "homely" feeling that is so important - they look after you! All staff (in every department) work very hard - nothing is too much trouble for them.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Thank you for sharing your experience about Astbury Mere Care Home. Your feedback is wonderful to hear and I will share with all of the team. Best wishes, Emma

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Review from A P (Daughter of Resident) published on 15 March 2017 Submitted via Postal Card
Overall Experience

My mother lived here for the last 3 1/2 years of her life. She died in Jan 2017 aged 92. At first, her quality of life was as good as possible despite losing her independence. She had a comfortable room, made new friends, enjoyed meals in the dining room and was able to wander out into the garden. Recently when seriously ill the staff were brilliant, extremely kind and enabled my mother to die peacefully at the care home as she wished.

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Review from Judith B (Daughter of Resident) published on 17 January 2017 Submitted via Postal Card
Overall Experience

Mum has been in the home for 4 years. She is loved by all the staff who are amazing with her. There are lots of activities which the residents are encouraged to join in! It is a home from home! As relatives, we are made to feel very welcome.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Thank you for taking the time to review our home. I will ensure your kind comments are passed on to the team. Best wishes, Emma.

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Review from Richard S (Son of Resident) published on 19 April 2016 Submitted via Postal Card
Overall Experience

Regarding my mother's care at end of life on 1/4/16. The care she and my family received was second to none. Staff of all fields did all they could including tea, coffee and biscuits while we sat with her for her last five days. We feel as a family that we could not have been treated better anywhere and her death was painless as possible.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Dear Richard, thank you for writing such wonderful comments about the team at such a difficult time. We're all so very sorry for your loss but I am extremely proud that my team were able to provide some comfort to you and your family. With warmest wishes, Emma

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Review from Gail S (Daughter of Resident) published on 29 March 2016 Submitted via Website
Overall Experience

Our father spent his last few weeks at Astbury Mere Care Home. We shall be forever grateful for the kindness and care of all of the staff who helped. They were a tremendous support to him and to our family during a difficult time.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Thank you for sharing your experience of our home Gail. I will pass on these lovely comments to the team here at Astbury Mere. With all best wishes, Emma

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (2)

News
  • 27 Jul 2026

    A huge congratulations to our wonderful Employee of the Month, Debs! Debs was nominated for consistently showing genuine compassion and kindness to every resident she supports. Her caring nature shines...

  • 14 Jul 2026

    We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...

  • 14 Jul 2026

    We are thrilled to announce that we have received an award from Lottie as part of their annual awards We have been awarded Top 100 Care Home. Lottie's winners are...

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Astbury Mere Care Home.

Meet the Team (4)

Emma Hackett
Emma HackettJob Title:Home ManagerJoined: 2010

Hello, my name is Emma, and I have worked at Astbury Mere since we opened in 2010.

I am a registered general nurse, and that is where my career with Porthaven Care Homes began. Over the past 15 years, I have progressed with the company, becoming deputy and home manager.

I have an excellent team working alongside me, and we work as one unit to support our wonderful residents and their families, as well as each other. I am incredibly proud when people describe Astbury Mere as a 'happy home'.

Sheli Knapper
Sheli KnapperJob Title:Deputy ManagerJoined: 2010

Hello, my name is Sheli Knapper, and I am the Deputy Manager here at Astbury Mere.

I began working at Astbury Mere as a carer in 2010 and soon after took a hiatus to complete a degree in Nursing at Keele University. I am incredibly devoted to Astbury Mere and love the strong family approach present in our home. I am especially proud of our exceptional dementia and end-of-life care.

Dawn Robson
Dawn RobsonJob Title:Home TrainerJoined: 2011

Hello, my name is Dawn Robson, and I am the Home Trainer here at Astbury Mere.

I have worked in the care sector for over 30 years, and I have worked at Astbury Mere for 14 years. I have a Level 3 qualification in Education and Training, am trained in Dementia Care Mapping and have acquired many other qualifications over the years that I use in my role.

As a home trainer, I source and help provide any training that is required within our home so that our team can continue to learn and grow in confidence and experience. Alongside this, I support our residents in a way that enables them to maintain their independence, which I find incredibly rewarding.

Leah Button
Leah ButtonJob Title:Client Services ManagerJoined: 2026

Hello, my name is Leah Button, and I am the Client Services Manager here at Astbury Mere.

With over 25 years of experience in the customer service sector, I have built my career around delivering exceptional service and creating positive experiences. I have led international call centre launches and managed sales, complaints and customer service teams, always focusing on process improvement and service excellence.

I am passionate about working with people, and I am dedicated to enhancing every interaction and ensuring a high standard of care.

In my role as Client Services Manager within the care sector, I bring this expertise into a truly people-centred environment, supporting residents and their families with compassion, professionalism and a seamless experience.

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