
I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)

Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)

Great staff and facilities.I C(Son-in-law of Resident/Service User)

I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)

Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)

Great staff and facilities.I C(Son-in-law of Resident/Service User)

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened in 2010, Astbury Mere provides 24-hour residential, dementia, nursing and respite care for senior individuals living in and around Cheshire. With 62 ensuite bedrooms, Astbury Mere provides exceptional person-centred...
Care Provided by Astbury Mere Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Astbury Mere Care Home for full pricing details and T&Cs.
Contact Astbury Mere Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Emma Hackett(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Astbury Mere Care Home Reviews (143)
Astbury Mere Care Home has a Review Score of 9.8 (9.821) out of 10, based on 28 reviews in the last 2 years.
Over all time Astbury Mere Care Home has 143 reviews.
Words just cannot explain how wonderful the care that has been given to my mother-in-law for the last 4 and a half years. ALL the staff have given 100% plus to maintain that love and dignity is first and foremost, they go way beyond their job description. The support that we have received during mum's life and death has been extra special - made to feel part of a loving family. Many, many thanks to ALL.
Astbury Mere Care Home is situated in beautiful gardens and you are always greeted with a friendly smile as you enter reception. The dining room is tastefully decorated and the food beautifully presented. All the staff are caring and kind, doing their best to meet residents needs. The bedrooms are spacious, beds and equipment provided to maximum safety, with alarm buttons in easy reach. The activities are varied, encouraging residents to interact, laugh and stimulate their thinking and mobility.
Management are excellent and no problems exist.
Fees extremely high.
This purpose designed home meet my mother's complex needs admirably. Staff were capable and extremely competent. Always cheerful and sympathetic with residents, helpful and communicative to relatives. Although possibly a bit expensive for some people, the quality of care reflects this and I would recommend Astbury Mere without hesitation.
My mum moved into Astbury Mere in February and was put at ease and made to feel welcome from the first day. The exceptional care that she has received has resulted in her looking better health wise than she has for a long time. Everyone takes time to ensure the well-being of residents is met. Looking her best is important to mum so having a hairdresser and pamper nail sessions makes her happy. Easy access to the beautiful well-maintained garden is great for mum who loves to get outside. I can't recommend this home highly enough, it is brilliant, as are all the staff.
A good quality care home, though on the expensive side, offers regular days out and a variety of 'at home' activities. Staff are caring and friendly.
The staff could not have been kinder or more helpful. They treated my father with respect, compassion and dignity as were alert and helpful with dispensing his medications and creams on time. The 3 meals and teatimes every day were interesting and tempting.
My father thoroughly enjoyed all the day outings until he was too fragile to go. The gardens around the home are award-winning and soothing to walk or I take a wheelchair around so fresh air every day. But the staff make this care home as extraordinary as they can.
I was a resident for just 2 weeks respite care. I was reasonably able to do things for myself but appreciated the care and attention that was provided
My wife who has Alzheimer's was in Astbury Mere for two weeks of respite care. I have nothing but praise for the professional management and care that my wife has had throughout her stay. The pleasant ambience of the home would be hard to surpass. It was clean, light and airy in a pleasant location. The staff are of the best.
Mum moved to Astbury Mere in February 2017. Placing her in care was very hard for my sister and I. The guilt we felt was tremendous. Staff have assured us Mum has never asked to go home throughout the time she has been a resident at Astbury. My sister and I have come to believe Mum is contented and happy there. This was confirmed to us recently when Mum said (totally unprompted) "this place is quite nice, I'm glad you found this place for me". Given that our mum spent several years fighting against help and saying 'promise you'll never put me in a nursing home' my sister and I feel we have our mum's blessing for our decision, and this is testament also to the care Astbury Mere has shown us all over the past year.
I am very pleased with the whole concept at Astbury Mere Care Home. My husband is happy here and the staff are wonderful. The whole place whilst very caring and supportive is filled with light, beautiful lounges and gardens to walk around or sit in. I couldn't wish for anything better than Astbury Mere Care Home to care for the person I have spent most of my life with. A big thank you to everyone knowing that my loved one is settled and happy.
Excellent home. Very clean, friendly and caring. Beautiful gardens. Car park could be bigger.
I think it's very good. I think the attention we get sometimes could do with a little upgrading.
I think this is top marks for everything. No complaints and an extremely pleasant home. I previously stayed for a few weeks but now permanent.
I have visited 11 dementia homes in the past 8 months in the Stockport and Greater Manchester area. NOT one comes close to the care, fantastic staff and experience at Astbury Mere Care Home. Taking my mum out of her home where she had lived for over 30 years was a living nightmare for me and my sister as we couldn't physically cope with the deterioration of Mum's disease. We felt very alone and most of the other care homes showed little understanding of the relatives point of view. The staff at Astbury Mere Care Home put a broken family back together, they are angels in our eyes. A safe, warm, clean, trustworthy, bright, happy, healthy, friendly home.
Thank you so much for sharing your experience of our lovely home. Caring for our relatives, as well as our residents have always been a priority for the team and I will make sure to share your kind comments with them all. Thank you, Emma.
Since mum joined the home, she has been treated with kindness, dignity and respect. Her care has been excellent in every way. Not only is mum cared for and supported, but we as a family have also received support in so many ways. The home is very professionally run, yet has that "homely" feeling that is so important - they look after you! All staff (in every department) work very hard - nothing is too much trouble for them.
Thank you for sharing your experience about Astbury Mere Care Home. Your feedback is wonderful to hear and I will share with all of the team. Best wishes, Emma
My mother lived here for the last 3 1/2 years of her life. She died in Jan 2017 aged 92. At first, her quality of life was as good as possible despite losing her independence. She had a comfortable room, made new friends, enjoyed meals in the dining room and was able to wander out into the garden. Recently when seriously ill the staff were brilliant, extremely kind and enabled my mother to die peacefully at the care home as she wished.
Mum has been in the home for 4 years. She is loved by all the staff who are amazing with her. There are lots of activities which the residents are encouraged to join in! It is a home from home! As relatives, we are made to feel very welcome.
Thank you for taking the time to review our home. I will ensure your kind comments are passed on to the team. Best wishes, Emma.
Regarding my mother's care at end of life on 1/4/16. The care she and my family received was second to none. Staff of all fields did all they could including tea, coffee and biscuits while we sat with her for her last five days. We feel as a family that we could not have been treated better anywhere and her death was painless as possible.
Dear Richard, thank you for writing such wonderful comments about the team at such a difficult time. We're all so very sorry for your loss but I am extremely proud that my team were able to provide some comfort to you and your family. With warmest wishes, Emma
Our father spent his last few weeks at Astbury Mere Care Home. We shall be forever grateful for the kindness and care of all of the staff who helped. They were a tremendous support to him and to our family during a difficult time.
Thank you for sharing your experience of our home Gail. I will pass on these lovely comments to the team here at Astbury Mere. With all best wishes, Emma
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (2)
- 27 Jul 2026
A huge congratulations to our wonderful Employee of the Month, Debs! Debs was nominated for consistently showing genuine compassion and kindness to every resident she supports. Her caring nature shines...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 14 Jul 2026
We are thrilled to announce that we have received an award from Lottie as part of their annual awards We have been awarded Top 100 Care Home. Lottie's winners are...
- 07 Aug 2026Organiser: Astbury Mere Care Home
- 29 Aug 2026Organiser: Astbury Mere Care Home
Awards / Recognitions (17)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 13 Jul 2026Recipient: Astbury Mere Care Home
- 10 Jun 2026Recipient: Astbury Mere Care Home
Accreditations
There are no accreditations posted yet for Astbury Mere Care Home.
Meet the Team (4)

Hello, my name is Emma, and I have worked at Astbury Mere since we opened in 2010.
I am a registered general nurse, and that is where my career with Porthaven Care Homes began. Over the past 15 years, I have progressed with the company, becoming deputy and home manager.
I have an excellent team working alongside me, and we work as one unit to support our wonderful residents and their families, as well as each other. I am incredibly proud when people describe Astbury Mere as a 'happy home'.

Hello, my name is Sheli Knapper, and I am the Deputy Manager here at Astbury Mere.
I began working at Astbury Mere as a carer in 2010 and soon after took a hiatus to complete a degree in Nursing at Keele University. I am incredibly devoted to Astbury Mere and love the strong family approach present in our home. I am especially proud of our exceptional dementia and end-of-life care.

Hello, my name is Dawn Robson, and I am the Home Trainer here at Astbury Mere.
I have worked in the care sector for over 30 years, and I have worked at Astbury Mere for 14 years. I have a Level 3 qualification in Education and Training, am trained in Dementia Care Mapping and have acquired many other qualifications over the years that I use in my role.
As a home trainer, I source and help provide any training that is required within our home so that our team can continue to learn and grow in confidence and experience. Alongside this, I support our residents in a way that enables them to maintain their independence, which I find incredibly rewarding.

Hello, my name is Leah Button, and I am the Client Services Manager here at Astbury Mere.
With over 25 years of experience in the customer service sector, I have built my career around delivering exceptional service and creating positive experiences. I have led international call centre launches and managed sales, complaints and customer service teams, always focusing on process improvement and service excellence.
I am passionate about working with people, and I am dedicated to enhancing every interaction and ensuring a high standard of care.
In my role as Client Services Manager within the care sector, I bring this expertise into a truly people-centred environment, supporting residents and their families with compassion, professionalism and a seamless experience.
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