Astbury Mere Care Home

We are so pleased at how well our mum has settled in at Astbury Mere. All the staff are wonderful with her, her room is lovely and comfortable, and she is very much enjoying the delicious meals. Like many families in our situation, we really struggled with the decision to move Mum to residential care, but we are now relieved that she is safe, in such a lovely, happy environment and being so well cared for.

All mum's needs are met. All staff go over and above in all they do.

My mum has been treated like a princess. Compassion and understanding are some other words. We simply have been lucky to have my mum here.

Couldn't be happier for the outstanding level of care and compassion offered to Dad and the rest of the family. All the staff from home keeping upwards were wonderful. You couldn't clearly tell it wasn't just a job to them, it was a vocation. We are just so grateful that Dad ended his days in such a wonderful environment. Thank you.

Astbury Mere has great staff and is well-managed, it is a great example of what a good nursing home should be, unfortunately not all are. This home felt like home from home and was excellent in every way.

My mum is being really well looked after at Astbury Mere Care Home. The staff are all lovely, very friendly and nothing is too much trouble. I know Mum is in very safe hands and she feels very lucky to be in such a fantastic home. The facilities are excellent, spotlessly clean and very homely. Thank you to all the staff for everything they are doing to care for my Mum so well.

Always a warm and friendly welcome from all staff. The staff are extremely kind and caring and attentive. The facilities and rooms are very clean and tidy. Gardens and grounds are well maintained. Overall my gran is happy and see,s settled in Astbury Mere.

From the first day of my wife's admission, I can say that the level of care has been exceptional. All of those involved in the care home have treated her with the utmost care, dignity and respect. Nothing is too much trouble and their professionalism to engage with her at different levels when she is at a low period or when she is feeling good, is first class. They listen but never judge and the patient is always put first. However, they also enquire regularly about how the relatives are feeling which is very comforting. The building and the garden surrounding it are very well maintained.

Astbury Mere Care Home is set in beautiful surroundings. The home is very homely, beautifully decorated and extremely clean and fresh. The facilities are all excellent. All of the staff are most caring, kind and considerate which gives the feeling of a very happy family home.

I contacted Astbury Mere Care Home after Mum had had a fall. She was initially admitted to hospital and spent ten days there. I suggested to Mum that perhaps a short period of respite would help her to gain strength, confidence and the rest would help her to recover quickly. She agreed and after doing some research and hearing positive feedback about Astbury I contacted a memeber of staff who helped organise Mums transfer from hospital. Since arriving at Astbury Mum has settled in extremely well. The staff are kind and caring the food very good and she was thrilled to have her hair done! She has said that she would happily return in the future again for respite. From my own perspective I cannot thank the team at Astbury for their support to both Mum and myself.

10000 per cent, nothing was too much trouble. The manager and all the staff to the domestics, they looked after my auntie as though she was their mother. I would highly recommend Astbury Mere Care Home to anyone. Once again I would like to say a very big thank you to all the staff for what a fantastic job they do.

The staff are like one happy family, very helpful and patient. The laundry service is good. Food is excellent and well-presented. Various activities on all week. Everyone here at Astbury Mere Care Home made my stay a very happy and positive experience in the circumstances.

The staff and management are very helpful. Nothing is too much trouble for them. Unfortunately, as my husband has to remain in his room, as he is very poorly, he hasn't been able to participate in any activities or enjoy the facilities, not even the food, as he isn't eating much at all.

We are very happy so far with the care and support that my dad is receiving. The staff are really helpful and attentive. We hope that he will continue to be happy here. The building is lovely and so are the gardens and other facilities.

The home is lovely, I feel that I don't worry leaving my husband here as the staff are so caring. There are plenty of common rooms for us to sit in and when the weather allows the gardens are lovely to sit out in, which the staff tend to on their days off.

Staff very good. In general very attentive. Rooms spacious, lots of common rooms to go into and lovely gardens to sit in.

During my first day, I was impressed by the homely atmosphere and friendliness of the staff - willing to help as and when needed. My experience has been positive and I am pleased that I made the decision to come here for respite care. I particularly will recommend the male night nurses who were prepared to spend time in explaining all I needed to know about medications being given to me. Carers were efficient at their jobs and helpful. I would not hesitate to recommend this care home.

Walking into the home having moved Mum from another place was like walking into a 4-star hotel. The staff couldn't have been more professional and welcoming. The food always looks delicious and Mum has really settled in now. Such a tough decision to move someone to a home, but this now feels like a home away from home.

My father came to Astbury in July last year and sadly recently passed away at the Care Home. I wanted to share my very positive experience with any prospective residents and their families as I cannot rate it highly enough: my father was treated with respect, dignity, comfort was prioritised at all times and I was kept up to date and fully informed. The death was sadly expected but planned for in advance and the local GP visited regularly. There was attention to detail in his care and mine. I cannot praise the manager and her team enough. It helps the grieving process so much knowing that your loved one received the best care available to them when they needed it the most. As a nurse myself I have very high standards but Astbury did not disappoint. Look no further: this is a superb care home.

Our friend has been in Astbury Mere since 8th November. Previously she had been in a different care home but wasn’t happy with the size of the room. The care she is getting is outstanding and responses to any of my questions are answered within hours. The staff are very accommodating and very caring and our friend is more than happy with her lovely spacious room which includes an en-suite wet room. She says the food is delicious and she has the option of eating in the dining room or in her own room. We have no hesitation in recommending Astbury Mere to anyone. Thank you to everyone.