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Astbury Mere Care Home

Newcastle Road, Astbury, Congleton, Cheshire CW12 4HP
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I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)
Astbury Mere Care Home, Congleton
Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)
Astbury Mere Care Home, Congleton
Great staff and facilities.I C(Son-in-law of Resident/Service User)
Astbury Mere Care Home, Congleton

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened in 2010, Astbury Mere provides 24-hour residential, dementia, nursing and respite care for senior individuals living in and around Cheshire. With 62 ensuite bedrooms, Astbury Mere provides exceptional person-centred...  

Care Provided by Astbury Mere Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,645N/A
Nursing CareFrom £1,900N/A

The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Their Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.

This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call them to discuss availability and arrange a visit.

Contact Astbury Mere Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma Hackett(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Astbury Mere Care Home Reviews (143)

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9.8

Astbury Mere Care Home has a Review Score of 9.8 (9.821) out of 10, based on 28 reviews in the last 2 years. Over all time Astbury Mere Care Home has 143 reviews.

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Showing 143 reviews matching selected criteria
Review from V H (Daughter of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience

My mum is being really well looked after at Astbury Mere Care Home. The staff are all lovely, very friendly and nothing is too much trouble. I know Mum is in very safe hands and she feels very lucky to be in such a fantastic home. The facilities are excellent, spotlessly clean and very homely. Thank you to all the staff for everything they are doing to care for my Mum so well.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for such lovely comments and high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. Thank you.

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Review from C P (Granddaughter of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience

Always a warm and friendly welcome from all staff. The staff are extremely kind and caring and attentive. The facilities and rooms are very clean and tidy. Gardens and grounds are well maintained. Overall my gran is happy and see,s settled in Astbury Mere.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

What wonderful praise, thank you so much! I will be sure to share your feedback with the team, they will be delighted.

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Review from C L (Husband of Resident) published on 7 June 2023 Submitted via Postal Card
Overall Experience

From the first day of my wife's admission, I can say that the level of care has been exceptional. All of those involved in the care home have treated her with the utmost care, dignity and respect. Nothing is too much trouble and their professionalism to engage with her at different levels when she is at a low period or when she is feeling good, is first class. They listen but never judge and the patient is always put first. However, they also enquire regularly about how the relatives are feeling which is very comforting. The building and the garden surrounding it are very well maintained.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your incredible comments and such high praise for the team. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback. Thank you for entrusting us with the care of your wonderful wife.

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Review from Y L (Resident / Service User) published on 6 June 2023 Submitted via Postal Card
Overall Experience

Astbury Mere Care Home is set in beautiful surroundings. The home is very homely, beautifully decorated and extremely clean and fresh. The facilities are all excellent. All of the staff are most caring, kind and considerate which gives the feeling of a very happy family home.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for such lovely comments and high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. Thank you.

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Review from J S (Daughter of Resident) published on 17 February 2023 Submitted via Website
Overall Experience

I contacted Astbury Mere Care Home after Mum had had a fall. She was initially admitted to hospital and spent ten days there. I suggested to Mum that perhaps a short period of respite would help her to gain strength, confidence and the rest would help her to recover quickly. She agreed and after doing some research and hearing positive feedback about Astbury I contacted a memeber of staff who helped organise Mums transfer from hospital. Since arriving at Astbury Mum has settled in extremely well. The staff are kind and caring the food very good and she was thrilled to have her hair done! She has said that she would happily return in the future again for respite. From my own perspective I cannot thank the team at Astbury for their support to both Mum and myself.

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Review from Philip M (Nephew of Resident) published on 27 January 2023 Submitted via Website
Overall Experience

10000 per cent, nothing was too much trouble. The manager and all the staff to the domestics, they looked after my auntie as though she was their mother. I would highly recommend Astbury Mere Care Home to anyone. Once again I would like to say a very big thank you to all the staff for what a fantastic job they do.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.

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Review from P D (Respite Resident) published on 17 November 2022 Submitted via Postal Card
Overall Experience

The staff are like one happy family, very helpful and patient. The laundry service is good. Food is excellent and well-presented. Various activities on all week. Everyone here at Astbury Mere Care Home made my stay a very happy and positive experience in the circumstances.

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Review from S B (Wife of Resident) published on 17 November 2022 Submitted via Postal Card
Overall Experience

The staff and management are very helpful. Nothing is too much trouble for them. Unfortunately, as my husband has to remain in his room, as he is very poorly, he hasn't been able to participate in any activities or enjoy the facilities, not even the food, as he isn't eating much at all.

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Review from C P (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card
Overall Experience

We are very happy so far with the care and support that my dad is receiving. The staff are really helpful and attentive. We hope that he will continue to be happy here. The building is lovely and so are the gardens and other facilities.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.

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Review from P R (Wife of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

The home is lovely, I feel that I don't worry leaving my husband here as the staff are so caring. There are plenty of common rooms for us to sit in and when the weather allows the gardens are lovely to sit out in, which the staff tend to on their days off.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your incredible comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.

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Review from A R (Resident / Service User) published on 30 June 2022 Submitted via Postal Card
Overall Experience

Staff very good. In general very attentive. Rooms spacious, lots of common rooms to go into and lovely gardens to sit in.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

What wonderful praise - thank you so much! I will be sure to share your feedback with the team, they will be delighted.

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Review from Kath P (Respite Resident) published on 22 June 2022 Submitted via Postal Card
Overall Experience

During my first day, I was impressed by the homely atmosphere and friendliness of the staff - willing to help as and when needed. My experience has been positive and I am pleased that I made the decision to come here for respite care. I particularly will recommend the male night nurses who were prepared to spend time in explaining all I needed to know about medications being given to me. Carers were efficient at their jobs and helpful. I would not hesitate to recommend this care home.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you, Kath, for your comments about your recent experience at Astbury Mere. Our residents’ well-being is our main priority and it is great to hear that you have such high praise for the team and the quality of our care. I will be sure to pass on your wonderful comments to the wider team as I know they will be extremely grateful!

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Review from Millie S (Daughter of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience

Walking into the home having moved Mum from another place was like walking into a 4-star hotel. The staff couldn't have been more professional and welcoming. The food always looks delicious and Mum has really settled in now. Such a tough decision to move someone to a home, but this now feels like a home away from home.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Thank you so much for your glowing review. We were delighted that your mum feels like it's a home from home. I'll ensure I share the wonderful comments about the delicious food and professional and welcoming staff with the rest of the team. They will be delighted!

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Review from Jane P (Daughter of Resident) published on 31 March 2022 Submitted via Website
Overall Experience

My father came to Astbury in July last year and sadly recently passed away at the Care Home. I wanted to share my very positive experience with any prospective residents and their families as I cannot rate it highly enough: my father was treated with respect, dignity, comfort was prioritised at all times and I was kept up to date and fully informed. The death was sadly expected but planned for in advance and the local GP visited regularly. There was attention to detail in his care and mine. I cannot praise the manager and her team enough. It helps the grieving process so much knowing that your loved one received the best care available to them when they needed it the most. As a nurse myself I have very high standards but Astbury did not disappoint. Look no further: this is a superb care home.

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Review from Ann B (Power of Attorney of Resident) published on 23 December 2021 Submitted via Website
Overall Experience

Our friend has been in Astbury Mere since 8th November. Previously she had been in a different care home but wasn’t happy with the size of the room. The care she is getting is outstanding and responses to any of my questions are answered within hours. The staff are very accommodating and very caring and our friend is more than happy with her lovely spacious room which includes an en-suite wet room. She says the food is delicious and she has the option of eating in the dining room or in her own room. We have no hesitation in recommending Astbury Mere to anyone. Thank you to everyone.

Reply from emm, Regional Sales Manager at Astbury Mere Care Home

Thank you for such lovely comments and high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. Thank you.

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Review from Wayne C (Son of Resident) published on 15 December 2021 Submitted via Postal Card
Overall Experience

It is hard to explain my peace, inner peace, to know my father is in such a lovely place. To say they care is not fair, they go far beyond this. Thank you Astbury Mere, genuine thanks from someone who was so scared to leave his Dad in a home.

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Review from Clare F (Daughter of Resident) published on 15 November 2021 Submitted via Website
Overall Experience

My Mum was unfortunately in the last stage of her life when she went to Astbury Mere Care Home, but the care, respect, and kindness that the staff showed all of us as a family was wonderful. From reception to nursing and care staff we couldn’t have asked for better, they were helpful, accommodating, and kind when we needed it most. They made the unbearable bearable and I am extremely grateful, thank you.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Clare, thank you for your wonderful review and such lovely comments, especially under such difficult circumstances. It was our pleasure to have been entrusted with the care of your mum during the latter stage of her life, she is missed by all of the team here at Astbury. I will pass these on to the team who will really appreciate your kind words. Warm regards, Emma.

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Review from L B (Daughter of Resident) published on 5 November 2021 Submitted via Website
Overall Experience

My mum recently went into Astbury Mere for some respite care. She was there for a few weeks and during this time was very well looked after. During a period where she was quite poorly, the staff aided with her recovery and kept me updated with her progress. She enjoyed participating in some of the activities when she was well enough to do so and made some lovely friends at the same time. The staff were wonderful with her and made her feel very welcome.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

What wonderful praise - thank you so much! I will be sure to share your feedback with my team who do such an amazing job in caring for all of our residents. It was a delight caring for your mum and you are both welcome at Astbury Mere anytime! Warmest regards, Emma.

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Review from A W (Son of Resident) published on 29 September 2021 Submitted via Postal Card
Overall Experience

My mum is extremely content and happy living at Astbury Mere. She is treated as if she is a family member by the staff who look after and nurse her with such dignity and respect. Activities are carried out with mum on a regular and frequent basis which mum also enjoys and benefits from immensely. All the above is most reassuring and great to know for our family. Thank you so much to everyone at Astbury Mere.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Thank you so much for the beautiful review, we consider ourselves very lucky to be able to care for your mum and for her to be part of the Astbury Mere family.

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Review from Donna R (Daughter of Resident) published on 14 September 2021 Submitted via Website
Overall Experience

My mum has been at Astbury Mere for a few months now and is well looked after. All the staff are getting to know her and her likes and dislikes. The staff keep me updated and informed at all times. The food my mum says is amazing and as much as you want. The staff are friendly and professional and really care about the residents.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Thank you for your review and such lovely comments especially under such difficult circumstances. I will pass these on to the team who will really appreciate your kind words. Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (2)

News
  • 27 Jul 2026

    A huge congratulations to our wonderful Employee of the Month, Debs! Debs was nominated for consistently showing genuine compassion and kindness to every resident she supports. Her caring nature shines...

  • 14 Jul 2026

    We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...

  • 14 Jul 2026

    We are thrilled to announce that we have received an award from Lottie as part of their annual awards We have been awarded Top 100 Care Home. Lottie's winners are...

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Astbury Mere Care Home.

Meet the Team (4)

Emma Hackett
Emma HackettJob Title:Home ManagerJoined: 2010

Hello, my name is Emma, and I have worked at Astbury Mere since we opened in 2010.

I am a registered general nurse, and that is where my career with Porthaven Care Homes began. Over the past 15 years, I have progressed with the company, becoming deputy and home manager.

I have an excellent team working alongside me, and we work as one unit to support our wonderful residents and their families, as well as each other. I am incredibly proud when people describe Astbury Mere as a 'happy home'.

Sheli Knapper
Sheli KnapperJob Title:Deputy ManagerJoined: 2010

Hello, my name is Sheli Knapper, and I am the Deputy Manager here at Astbury Mere.

I began working at Astbury Mere as a carer in 2010 and soon after took a hiatus to complete a degree in Nursing at Keele University. I am incredibly devoted to Astbury Mere and love the strong family approach present in our home. I am especially proud of our exceptional dementia and end-of-life care.

Dawn Robson
Dawn RobsonJob Title:Home TrainerJoined: 2011

Hello, my name is Dawn Robson, and I am the Home Trainer here at Astbury Mere.

I have worked in the care sector for over 30 years, and I have worked at Astbury Mere for 14 years. I have a Level 3 qualification in Education and Training, am trained in Dementia Care Mapping and have acquired many other qualifications over the years that I use in my role.

As a home trainer, I source and help provide any training that is required within our home so that our team can continue to learn and grow in confidence and experience. Alongside this, I support our residents in a way that enables them to maintain their independence, which I find incredibly rewarding.

Leah Button
Leah ButtonJob Title:Client Services ManagerJoined: 2026

Hello, my name is Leah Button, and I am the Client Services Manager here at Astbury Mere.

With over 25 years of experience in the customer service sector, I have built my career around delivering exceptional service and creating positive experiences. I have led international call centre launches and managed sales, complaints and customer service teams, always focusing on process improvement and service excellence.

I am passionate about working with people, and I am dedicated to enhancing every interaction and ensuring a high standard of care.

In my role as Client Services Manager within the care sector, I bring this expertise into a truly people-centred environment, supporting residents and their families with compassion, professionalism and a seamless experience.

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