
I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)

Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)

Great staff and facilities.I C(Son-in-law of Resident/Service User)

I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)

Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)

Great staff and facilities.I C(Son-in-law of Resident/Service User)

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened in 2010, Astbury Mere provides 24-hour residential, dementia, nursing and respite care for senior individuals living in and around Cheshire. With 62 ensuite bedrooms, Astbury Mere provides exceptional person-centred...
Care Provided by Astbury Mere Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Astbury Mere Care Home for full pricing details and T&Cs.
Contact Astbury Mere Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Emma Hackett(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Astbury Mere Care Home Reviews (143)
Astbury Mere Care Home has a Review Score of 9.8 (9.821) out of 10, based on 28 reviews in the last 2 years.
Over all time Astbury Mere Care Home has 143 reviews.
Since my wife has been in this home she is much calmer in herself. In her previous one, she was very anxious and nervous. She has settled due to the approach of the caring staff at Astbury and under the circumstances (she has vascular dementia) she is safe and comfortable and is catered for humanely and respectfully in every aspect of her needs. It is a great relief that my family can sleep at night in the knowledge that she is very well looked after.
Thank you for taking a moment to leave us a review. It is an honour to care for your lovely wife and I am glad to hear she has settled well into life at Astbury Mere.
Overall I feel I have complete peace of mind whilst we as a family have been navigating a very difficult journey.
Thank you so much you are all truly amazing.
It is incredibly fulfilling to hear we were able to assist you in your care search and ease the process of moving your loved one into our care. I will be sure to pass your feedback on to the rest of the team, in particular our receptionist!
Since my mum has been in Astbury Mere Care Home she has been truly cared for to the absolute highest standard. This is down to the incredibly caring staff who are always making my mum smile and laugh and feel like she's at home. The amazing staff are always very welcoming to family visiting and quickly make you feel part of the Astbury family. I go home knowing that my mum is safe, happy and comfortable. I couldn't ask for much more than that.
Thank you for your heartfelt review. The team here at Astbury Mere are truly exceptional and I will be sure to share your kind words with them.
Gardens are perfect to walk around, well maintained, and beautiful.
The food we have sampled here (at the Garden Party and biscuits/cakes available for guests) is of good quality.
The resident's bedrooms could do with a bit of updating, but that is from my point of view.
The most important point is that our relative is happy, settled, and respected.
I am glad to hear your loved one is happy living with us at Astbury Mere, and we will certainly take into consideration your feedback about the bedrooms.
Since my first contact with Astbury Mere in June 2012 to assess facilities then have regularly been in touch and that is when I was unexpectedly admitted to hospital. They came to my rescue and swiftly arranged my wife's admission - she has dementia and had broken her arm - The same day I was hospitalised and she was admitted on August 9th. Since then management and staff have been exemplary. They care, they assist, they show compassion and friendship and nothing is too much trouble. The level of professionalism I'm sure has contributed to my wife's ongoing recovery and my peace of mind. They are all there for me and my wife. There is no price I can put on that.
Thank you for taking a moment to leave such a heartfelt review. It fills me with pride to hear how beneficial your wife's stay with us has been.
Thank you to our Astbury Mere Care Home family for your care, support and professionalism. My mum has been a resident at the home since 2023. From the day of admission to the present day the care has been, and services, exceptional. The staff are always responsive, resident centered in approach and always willing to go the extra mile. Thank you.
What a wonderful review of Astbury Mere, thank you so much for bringing your mum to stay with us. She has been a pleasure to care for. We are so grateful for you sharing such positive experiences with us.
It's now been a month since he moved in and he is very happy.
Thank you for taking a moment to leave a review. I am overjoyed to hear your father has settled into life at Astbury Mere well.
My mum is on the dementia ward. The care provided is second to none. All the staff show the residents the utmost respect, know each resident's individual personality and quirks. Treat the residents the same way a family member would, lots of loving care, and also give family members lots of support and are always there for a chat or hug when needed. Cannot recommend highly enough.
Thank you for your heart-warming feedback. Here at Astbury Mere, we want our team to feel like an extended part of your family, so I am glad to hear you feel this is the case.
Service was wonderful. My husband had a great time during his stay at Astbury Mere.
I am glad to hear that your husband enjoyed his time with us. Do pop in and visit us again sometime, you are always welcome at Astbury Mere!
Visit the care home every day, always greeted on arrival with a pleasant welcome and all staff very pleasant and very helpful. Everyone seems to join in when there is entertainment and the whole atmosphere is great, enjoying sing songs, quizzes, the residents enjoy trips out in the minibus. I enjoy my daily visits and made to feel very welcome and part of one big family, so a big thank you to everyone, even to kitchen staff.
I am thrilled to hear you enjoy your visits to Astbury Mere, and I must say we pride ourselves on creating a fun atmosphere for all to enjoy! I will pass your positive feedback on to the rest of the team.
My brother went into the care home just after he had his prostrate removed the staff were really good to him making him feel welcomed and cared for he liked the food and his room he is at home now and has said to many of his friends and relatives how good the care was and how all the staff had been great to him many thanks!
Thank you for taking the time to leave us a review. It was a pleasure to assist your brother with his recovery, and I am glad to hear he enjoyed his time with us.
I manage a healthcare company and recently placed my mum in Astbury Care Home. I am so impressed with the helpful and caring team. Not all care homes are the same and it's really important to ensure your loved ones are well cared for and happy. Staff are excellent, well led by the management team, food is great and everyone engages with Mum and family visitors in a friendly engaging manner.
It fills me with pride to read feedback that compliments every aspect of our home, so thank you for taking a moment to leave us a review. It is an honour to care for your lovely mum.
Thank you.
It fills me with joy to hear your fantastic parents have settled into life at Astbury Mere - it is a pleasure to have them with us! I will be sure to pass your kind feedback on to the rest of the team.
The staff are very friendly. I feel well cared for. The food is good and I am happy to be living here.
It is fantastic to hear you are happy living at Asbury Mere - we are certainly happy to have you with us!
Mum really has settled well down to the care and support from all of the staff
I have experienced on a number of occasions professionalism, care and devotion.
The activities are excellent and the Christmas Period was wonderful.
Mum came for a wedding and on the day of travel, all of her medication was listed and prepared and included a record for me to complete for continuity. A packed lunch was prepared for the journey.
Nothing seems to be too much trouble.
Thank you to the manager and your team.
Thank you for your positive feedback, and what you have seen in the care that we provide to all of our residents. The whole staff team here at Astbury Mere Care Home are dedicated to delivering the best in care, and it means a great deal when that is recognised by the families that we also support....
We are so pleased at how well our mum has settled in at Astbury Mere. All the staff are wonderful with her, her room is lovely and comfortable, and she is very much enjoying the delicious meals. Like many families in our situation, we really struggled with the decision to move Mum to residential care, but we are now relieved that she is safe, in such a lovely, happy environment and being so well cared for.
Thank you so much for taking the time to write us a review. We are so pleased your mum has settled in well and is enjoying her time with us. I will make sure I share your feedback with our team, who will be delighted.
Everyone is very caring and friendly.
Mum is very settled and is enjoying having her hair done each week.
All areas are excellent.
All mum's needs are met. All staff go over and above in all they do.
Thank you so much for the kind review and I will certainly pass this on the team who will be delighted with the feedback. We are so happy that your mother has settled in well and both her and the family feel supported.
Above and beyond doesn't do enough justice to describe the team.
My mum has been treated like a princess. Compassion and understanding are some other words. We simply have been lucky to have my mum here.
Thank you so much for taking the time to leave us such a wonderful review. We are so happy that you have had such a great experience, alongside your mum. We are very proud of our home and team so will share your feedback with everyone as I know they will be delighted.
Couldn't be happier for the outstanding level of care and compassion offered to Dad and the rest of the family. All the staff from home keeping upwards were wonderful. You couldn't clearly tell it wasn't just a job to them, it was a vocation. We are just so grateful that Dad ended his days in such a wonderful environment. Thank you.
What a wonderful review of Astbury Mere, thank you so much for taking the time to share your family's experience of our home. We are really proud of our staff team and will be sharing this feedback with them. It is a privilege to look after the ladies and gentlemen who live with us and we are so grateful when people share such positive experiences with us.
We only ever had to ask and it was done. The staff worked together as a team and communicated thoroughly and appropriately with the family during this difficult time.
Astbury Mere has great staff and is well-managed, it is a great example of what a good nursing home should be, unfortunately not all are. This home felt like home from home and was excellent in every way.
Thank you for your exceptional feedback and such lovely comments, especially under such difficult circumstances. It was our pleasure to have been entrusted with the care of your mum during the latter stage of her life, she is missed by all of the team here at Astbury. I will be sure to share your...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (2)
- 27 Jul 2026
A huge congratulations to our wonderful Employee of the Month, Debs! Debs was nominated for consistently showing genuine compassion and kindness to every resident she supports. Her caring nature shines...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 14 Jul 2026
We are thrilled to announce that we have received an award from Lottie as part of their annual awards We have been awarded Top 100 Care Home. Lottie's winners are...
- 07 Aug 2026Organiser: Astbury Mere Care Home
- 29 Aug 2026Organiser: Astbury Mere Care Home
Awards / Recognitions (17)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 13 Jul 2026Recipient: Astbury Mere Care Home
- 10 Jun 2026Recipient: Astbury Mere Care Home
Accreditations
There are no accreditations posted yet for Astbury Mere Care Home.
Meet the Team (4)

Hello, my name is Emma, and I have worked at Astbury Mere since we opened in 2010.
I am a registered general nurse, and that is where my career with Porthaven Care Homes began. Over the past 15 years, I have progressed with the company, becoming deputy and home manager.
I have an excellent team working alongside me, and we work as one unit to support our wonderful residents and their families, as well as each other. I am incredibly proud when people describe Astbury Mere as a 'happy home'.

Hello, my name is Sheli Knapper, and I am the Deputy Manager here at Astbury Mere.
I began working at Astbury Mere as a carer in 2010 and soon after took a hiatus to complete a degree in Nursing at Keele University. I am incredibly devoted to Astbury Mere and love the strong family approach present in our home. I am especially proud of our exceptional dementia and end-of-life care.

Hello, my name is Dawn Robson, and I am the Home Trainer here at Astbury Mere.
I have worked in the care sector for over 30 years, and I have worked at Astbury Mere for 14 years. I have a Level 3 qualification in Education and Training, am trained in Dementia Care Mapping and have acquired many other qualifications over the years that I use in my role.
As a home trainer, I source and help provide any training that is required within our home so that our team can continue to learn and grow in confidence and experience. Alongside this, I support our residents in a way that enables them to maintain their independence, which I find incredibly rewarding.

Hello, my name is Leah Button, and I am the Client Services Manager here at Astbury Mere.
With over 25 years of experience in the customer service sector, I have built my career around delivering exceptional service and creating positive experiences. I have led international call centre launches and managed sales, complaints and customer service teams, always focusing on process improvement and service excellence.
I am passionate about working with people, and I am dedicated to enhancing every interaction and ensuring a high standard of care.
In my role as Client Services Manager within the care sector, I bring this expertise into a truly people-centred environment, supporting residents and their families with compassion, professionalism and a seamless experience.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astbury Mere Care Home to verify any information. View our terms and conditions. Astbury Mere Care Home has an Enhanced Service -more info.