
I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)

Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)

Great staff and facilities.I C(Son-in-law of Resident/Service User)

I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)

Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)

Great staff and facilities.I C(Son-in-law of Resident/Service User)

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened in 2010, Astbury Mere provides 24-hour residential, dementia, nursing and respite care for senior individuals living in and around Cheshire. With 62 ensuite bedrooms, Astbury Mere provides exceptional person-centred...
Care Provided by Astbury Mere Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Astbury Mere Care Home for full pricing details and T&Cs.
Contact Astbury Mere Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Emma Hackett(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Astbury Mere Care Home Reviews (143)
Astbury Mere Care Home has a Review Score of 9.8 (9.821) out of 10, based on 28 reviews in the last 2 years.
Over all time Astbury Mere Care Home has 143 reviews.
This has been a very difficult year since the covid virus took hold. I am pleased that no one at Astbury Mere actually became ill, due to the virus, protected by the measures put in place. However, these measures to dementia patients were particularly good. We have noticed a vast change in my brother, which has been hard to see, and I am in no doubt that other residents have suffered likewise. I am, however, very grateful to the staff who have worked very hard to help my brother and others, and I know that care will continue in the more recent lockdown.
My husband spent two weeks in Astbury Mere for respite care. Due to covid restrictions, he had to isolate in his room for the duration of his stay, so was unable to mix with residents or enjoy the activities which would normally be available. However, I was quite happy that he was safe and would receive good care in lovely surroundings. In the future, hopefully, the situation will have improved, and he will be able to enjoy the home to its full extent.
All I can say, excellent.
Excellent care and service.
The care at Astbury Mere is excellent. The staff are extremely caring and thoughtful. They are always professional and are constantly striving to do their best for the patient. They understand how hard it is for relatives and offer them reassuring support. The environment is modern, clean and inviting.
The staff communicate really well and keep me up to date, nothing is too much trouble for them. The staff all seem to get on with each other really well and there is a great sense of community which my dad has been welcomed into and now feels very much a part of.
Now that my dad can no longer live at home due to his complex care needs I wouldn't want him to be anywhere else other than Astbury Mere, 10* rating from me!
Only at Astbury Mere three weeks. The building is well maintained and private and public rooms are attractively decorated and furnished. As this was my first experience of this type of living, I have found the transition quite hard. However, both management and support team have encouraged my integration with others. Good range of trips out. Menus are varied and tasty.
Overall, this is a fabulous care home where I have been a resident for the past nine months. During this time, I have had many visitors, and without exception, my visitors have said that this is the best care home that they have ever visited. In particular, I would highlight the fact that I have found the staff exceptionally friendly and easy to get on with.
Thank you for such a glowing review. My wonderful team works really hard to ensure residents receive the care and support they deserve and they'll be so pleased to hear your kind feedback. Best wishes
Definitely, the best care home I have visited.
Mum has been nursed here for a year and a half. I have never had to make any kind of complaint. The home seems well-staffed and managed. Mum is looked after with such kindness, high quality of care and respect. As a retired nurse myself, I could not ask for such a lovely end of life care. The staff keep me well informed of changes; big or small. The home is beautifully kept and as a relative, I'm made to feel very welcome whatever time of day.
Thank you for the kind words. It's a privilege to be able to care for your mum and I will share your comments with my wonderful team.
My wife was in for a short period of respite, and this was the second time she had been to Astbury Mere. The staff were very welcoming, and my wife enjoyed her stay.
Mum's move into Astbury Mere Care Home has been handled carefully, professionally and sympathetically. All the staff were welcoming, friendly and put her at ease the moment we arrived. It is a bright, clean and beautifully decorated home. Mum is delighted with her room and the view across the garden and nearby road. She enjoys the variety of spaces in the home allowing her the company of others, craft activities, or a quiet moment of peace as she wishes.
She no longer needed her legs dressing as they healed. Her diabetes was improved and insulin reduced to x1 daily! She was very happy whilst at Astbury Mere.
All the care staff were amazing and very helpful.
I have been comfortable here, impressed with the staff and enjoyed my coach trip. Have been treated with great kindness and consideration.
It is also apparent that there are good staff relations at all levels. They all work well as a team.
My wife was a resident for 9 years and during her stay, she was in excellent care. The home was well run, clean, tidy and warm with excellent facilities. The staff from top to bottom were the best.
Lovely rooms and gardens. All staff very welcoming and friendly, they always acknowledge you, even in corridors. My mum settled in very quickly and her needs were well met.
My weeks stay was a pleasant and relaxing experience.
The best care home we have used. Staff cannot do enough to help and put you at ease. All the residents seem very happy and well looked after. Lots going on in the day. The garden is amazing and very peaceful. It is so nice to have a place where I can trust the staff completely with my husband's care. A truly wonderful place. Thank you very much.
When my close friend arrived at Astbury Mere, he was terminally ill and the care he received was brilliant and he was cared for with dignity and the staff always smiling and kind. His pain management made life as comfortable as possible until the end. I will always be grateful for this. Unfortunately, my friend was unable to benefit from any of the activities because of his situation. The program was full every day and even trips out on the minibus. I would recommend Astbury Mere to anyone needing care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (2)
- 27 Jul 2026
A huge congratulations to our wonderful Employee of the Month, Debs! Debs was nominated for consistently showing genuine compassion and kindness to every resident she supports. Her caring nature shines...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 14 Jul 2026
We are thrilled to announce that we have received an award from Lottie as part of their annual awards We have been awarded Top 100 Care Home. Lottie's winners are...
- 07 Aug 2026Organiser: Astbury Mere Care Home
- 29 Aug 2026Organiser: Astbury Mere Care Home
Awards / Recognitions (17)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 13 Jul 2026Recipient: Astbury Mere Care Home
- 10 Jun 2026Recipient: Astbury Mere Care Home
Accreditations
There are no accreditations posted yet for Astbury Mere Care Home.
Meet the Team (4)

Hello, my name is Emma, and I have worked at Astbury Mere since we opened in 2010.
I am a registered general nurse, and that is where my career with Porthaven Care Homes began. Over the past 15 years, I have progressed with the company, becoming deputy and home manager.
I have an excellent team working alongside me, and we work as one unit to support our wonderful residents and their families, as well as each other. I am incredibly proud when people describe Astbury Mere as a 'happy home'.

Hello, my name is Sheli Knapper, and I am the Deputy Manager here at Astbury Mere.
I began working at Astbury Mere as a carer in 2010 and soon after took a hiatus to complete a degree in Nursing at Keele University. I am incredibly devoted to Astbury Mere and love the strong family approach present in our home. I am especially proud of our exceptional dementia and end-of-life care.

Hello, my name is Dawn Robson, and I am the Home Trainer here at Astbury Mere.
I have worked in the care sector for over 30 years, and I have worked at Astbury Mere for 14 years. I have a Level 3 qualification in Education and Training, am trained in Dementia Care Mapping and have acquired many other qualifications over the years that I use in my role.
As a home trainer, I source and help provide any training that is required within our home so that our team can continue to learn and grow in confidence and experience. Alongside this, I support our residents in a way that enables them to maintain their independence, which I find incredibly rewarding.

Hello, my name is Leah Button, and I am the Client Services Manager here at Astbury Mere.
With over 25 years of experience in the customer service sector, I have built my career around delivering exceptional service and creating positive experiences. I have led international call centre launches and managed sales, complaints and customer service teams, always focusing on process improvement and service excellence.
I am passionate about working with people, and I am dedicated to enhancing every interaction and ensuring a high standard of care.
In my role as Client Services Manager within the care sector, I bring this expertise into a truly people-centred environment, supporting residents and their families with compassion, professionalism and a seamless experience.
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