Astbury Mere Care Home

It is hard to explain my peace, inner peace, to know my father is in such a lovely place. To say they care is not fair, they go far beyond this. Thank you Astbury Mere, genuine thanks from someone who was so scared to leave his Dad in a home.

My Mum was unfortunately in the last stage of her life when she went to Astbury Mere Care Home, but the care, respect, and kindness that the staff showed all of us as a family was wonderful. From reception to nursing and care staff we couldn’t have asked for better, they were helpful, accommodating, and kind when we needed it most. They made the unbearable bearable and I am extremely grateful, thank you.

My mum recently went into Astbury Mere for some respite care. She was there for a few weeks and during this time was very well looked after. During a period where she was quite poorly, the staff aided with her recovery and kept me updated with her progress. She enjoyed participating in some of the activities when she was well enough to do so and made some lovely friends at the same time. The staff were wonderful with her and made her feel very welcome.

My mum is extremely content and happy living at Astbury Mere. She is treated as if she is a family member by the staff who look after and nurse her with such dignity and respect. Activities are carried out with mum on a regular and frequent basis which mum also enjoys and benefits from immensely. All the above is most reassuring and great to know for our family. Thank you so much to everyone at Astbury Mere.

My mum has been at Astbury Mere for a few months now and is well looked after. All the staff are getting to know her and her likes and dislikes. The staff keep me updated and informed at all times. The food my mum says is amazing and as much as you want. The staff are friendly and professional and really care about the residents.

It was disappointing that I had forwarded by email details of my conditions, medications, etc and because I could no longer use a slide sheet and banana board to transfer from wheelchair to commode chair or to and from bed, etc would need to be by sling and hoist. I took with me my own sling which was supplied by Occupational Health in conjunction with physiotherapist advice which unfortunately initial use caused problems with some although not all of the care team. Perhaps this would have been avoided as prior to previous stays a nurse had visited me at home to go through my condition and needs overall. Quality Respite Care provision is an important factor, hence my regular visits to Astbury. I hope my comments will be helpful.

Overall my mum is really happy at Astbury. She receives excellent care and is treated with care and compassion at all times. She loves the staff and is very fond of some of the carers who she says go above and beyond. Personally, my only criticism is the visiting is very limited which has been very difficult for us all as a close family.

We have been really impressed by the care that Mum has been given and the home is extremely clean. We have always found the members of staff to be helpful. Mum loves the food and we will definitely come back for respite stays in the future.

My wife stays at Astbury Care Home for a week respite at least twice a year. I had previously tried another home a couple of times and had been extremely upset by the condition my wife was in when I returned to pick her up. I do not think keeping a person clean and well looked after is such a difficult thing to do. Here at Astbury my wife comes out clean and looking much like I keep her looking. The staff are so kind and caring and really care about her.

I'm very pleased with my parents' care at Astbury Mere. They have been really well looked after for two years. My mother has struggled during the lockdown, and her physical and mental health deteriorated. Astbury Mere staff have been great, showing her loving care and attention through this difficult period. The home has been excellent during the lockdown, demonstrating a very high level of safety. Well done, everyone.

My father has been a resident at Astbury Mere Care Home in Congleton for just under 11 years. He was one of the first residents to be admitted when the home opened in 2010. His care has been excellent and I have also felt supported by the staff during times when Dad was quite poorly. He recently had his 100th birthday and although he is bedridden and we were unable to celebrate with him because of the pandemic, the staff gave him a great day and sent us photo's of the occasion. I would recommend Astbury Mere to anyone who needs to find care for their relative.

Extremely pleased with the care, and needs done so professionally and kindly. It is very much appreciated. The patient is so happy and respects the staff.

Overall I have been pleased with the care my sister has received but I have not been for 8 months due to coronavirus.

Astbury Mere Care Home is outstanding. The staff are totally amazing, and in the past year, have gone above and beyond to keep their cherished residents safe at the expense of their own family life. No question that they put their care first and always friendly. Nothing too much trouble, especially given the circumstances and the additional requirements to do their jobs, it couldn't have been easy.

I am so delighted with the service we are receiving from the staff at Astbury Mere. They give us regular updates about our loved one and nothing is too much trouble. Since moving here our loved one is enjoying his food and has even put on weight! He has been given extra help to stand and get into a chair rather than just using a hoist all the time, and been encouraged to try! The staff are very friendly to us as well as our loved one, all in all, we are very happy indeed that we moved from another home to Astbury Mere.

My mum has been a resident in Astbury Mere for three weeks. The staff have been very helpful and made mum feel comfortable from the beginning. Mum seems to be much happier, her appetite appears to have improved and she is much more interested in what is going on. As far as the family are concerned, although there are restrictions due to Covid, the staff keep us informed at all times and are always happy to answer any questions.

The support prior to the move and since has been excellent. Mum is now settled and happy in her new home.

With 2020 being such a terrible year, we can only say what we see, and my father-in-law is so comfortable, stressfree and seems happy! Thanks to all the staff at Astbury Mere Care Home. Amazing.

I have had a very pleasant experience whilst I have been here. With all the staff being very kind to me.

I found the environment, ambience and facilities superb. I am here for respite and will be sorry to leave in about 3 weeks to resume living in my flat. The staff are exceedingly helpful and kind. My only criticism is the very poor telephone connection for my mobile. My comment on food must be taken into account that I have a very restricted diet.