
I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)

Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)

Great staff and facilities.I C(Son-in-law of Resident/Service User)

I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)

Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)

Great staff and facilities.I C(Son-in-law of Resident/Service User)

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened in 2010, Astbury Mere provides 24-hour residential, dementia, nursing and respite care for senior individuals living in and around Cheshire. With 62 ensuite bedrooms, Astbury Mere provides exceptional person-centred...
Care Provided by Astbury Mere Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Astbury Mere Care Home for full pricing details and T&Cs.
Contact Astbury Mere Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Emma Hackett(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Astbury Mere Care Home Reviews (143)
Astbury Mere Care Home has a Review Score of 9.8 (9.821) out of 10, based on 28 reviews in the last 2 years.
Over all time Astbury Mere Care Home has 143 reviews.
It was disappointing that I had forwarded by email details of my conditions, medications, etc and because I could no longer use a slide sheet and banana board to transfer from wheelchair to commode chair or to and from bed, etc would need to be by sling and hoist. I took with me my own sling which was supplied by Occupational Health in conjunction with physiotherapist advice which unfortunately initial use caused problems with some although not all of the care team. Perhaps this would have been avoided as prior to previous stays a nurse had visited me at home to go through my condition and needs overall. Quality Respite Care provision is an important factor, hence my regular visits to Astbury. I hope my comments will be helpful.
Thank you for your comments. As you know, all feedback is greatly appreciated although on this occasion, I am sorry to hear that you felt you did not receive the same level of customer care that you had come to expect from previous stays with us. We strive to ensure that all of our residents,...
Overall my mum is really happy at Astbury. She receives excellent care and is treated with care and compassion at all times. She loves the staff and is very fond of some of the carers who she says go above and beyond. Personally, my only criticism is the visiting is very limited which has been very difficult for us all as a close family.
Thank you for your review and such lovely comments - I will make sure the team get to read this. The last 12 months or more have been very unusual times and it has been difficult for everyone. We very much hope that things will return to what we all know as "normal" soon.
We have been really impressed by the care that Mum has been given and the home is extremely clean. We have always found the members of staff to be helpful. Mum loves the food and we will definitely come back for respite stays in the future.
Thank you for reviewing our home and your lovely comments, I will certainly pass it on for everyone to read. Your mum has settled really well into the Astbury Mere family and we all love having her around.
My wife stays at Astbury Care Home for a week respite at least twice a year. I had previously tried another home a couple of times and had been extremely upset by the condition my wife was in when I returned to pick her up. I do not think keeping a person clean and well looked after is such a difficult thing to do. Here at Astbury my wife comes out clean and looking much like I keep her looking. The staff are so kind and caring and really care about her.
Thank you for your kind words and for taking the time to review our home. I will pass your comments to the team who always like to hear how their hard work has been recognised. We look forward to welcoming your wife back to stay with us again soon. Best wishes.
I'm very pleased with my parents' care at Astbury Mere. They have been really well looked after for two years. My mother has struggled during the lockdown, and her physical and mental health deteriorated. Astbury Mere staff have been great, showing her loving care and attention through this difficult period. The home has been excellent during the lockdown, demonstrating a very high level of safety. Well done, everyone.
My father has been a resident at Astbury Mere Care Home in Congleton for just under 11 years. He was one of the first residents to be admitted when the home opened in 2010. His care has been excellent and I have also felt supported by the staff during times when Dad was quite poorly. He recently had his 100th birthday and although he is bedridden and we were unable to celebrate with him because of the pandemic, the staff gave him a great day and sent us photo's of the occasion. I would recommend Astbury Mere to anyone who needs to find care for their relative.
Extremely pleased with the care, and needs done so professionally and kindly. It is very much appreciated. The patient is so happy and respects the staff.
Overall I have been pleased with the care my sister has received but I have not been for 8 months due to coronavirus.
Thank you for sharing your experience. Our home has been open for safe visits throughout the pandemic but we hope you are now able to join us to visit your sister with UK travel restrictions now eased. If there is anything we can do to assist in facilitating this, do let us know.
Astbury Mere Care Home is outstanding. The staff are totally amazing, and in the past year, have gone above and beyond to keep their cherished residents safe at the expense of their own family life. No question that they put their care first and always friendly. Nothing too much trouble, especially given the circumstances and the additional requirements to do their jobs, it couldn't have been easy.
Dear Glynis, thank you so much for your review. It hasn't been an easy year but we know better days are ahead and we're looking forward to welcoming everyone back into our home once again. Best wishes, Emma.
I am so delighted with the service we are receiving from the staff at Astbury Mere. They give us regular updates about our loved one and nothing is too much trouble. Since moving here our loved one is enjoying his food and has even put on weight! He has been given extra help to stand and get into a chair rather than just using a hoist all the time, and been encouraged to try! The staff are very friendly to us as well as our loved one, all in all, we are very happy indeed that we moved from another home to Astbury Mere.
It's wonderful to hear such great feedback for my team - thank you, I will be sure to share your comments with them all.
My mum has been a resident in Astbury Mere for three weeks. The staff have been very helpful and made mum feel comfortable from the beginning. Mum seems to be much happier, her appetite appears to have improved and she is much more interested in what is going on. As far as the family are concerned, although there are restrictions due to Covid, the staff keep us informed at all times and are always happy to answer any questions.
Thank you for sharing your experience of our home. I'm really pleased to hear you are seeing improvements in mum's health and wellbeing since joining us. Best wishes, Emma.
The support prior to the move and since has been excellent. Mum is now settled and happy in her new home.
Thank you for your comments, we're pleased Mum has settled so very well here. Best wishes, Emma.
With 2020 being such a terrible year, we can only say what we see, and my father-in-law is so comfortable, stressfree and seems happy! Thanks to all the staff at Astbury Mere Care Home. Amazing.
I have had a very pleasant experience whilst I have been here. With all the staff being very kind to me.
Thank you for taking the time to review us and for your lovely comments. It was a pleasure to have you stay at Astbury Mere and we look forward to seeing you again soon.
I found the environment, ambience and facilities superb. I am here for respite and will be sorry to leave in about 3 weeks to resume living in my flat. The staff are exceedingly helpful and kind. My only criticism is the very poor telephone connection for my mobile. My comment on food must be taken into account that I have a very restricted diet.
Thank you for your review and kind feedback. It's been lovely having you stay here at Astbury Mere and we welcome you back again soon.
I felt like we must say a big thank you to all the staff at Astbury Mere, they have been amazing during the past ten months, as my husband has only been with them during the unprecedented circumstances. They have all worked so hard to keep the residents safe and manage, be them short, visits once a week. It was a big decision to make for me and my family but they have provided peace of mind for us, the best care possible.
Choosing a home for a loved one is a difficult choice, and I am pleased that the team have helped to provide you with peace of mind and support during these uncertain times.
I arrived at Astbury Mere November 2018 straight from a long stay in the hospital (4 and 1/4 months) as I had lost the use of both of my arms, voice following a very serious surge flare up I'm my progressive MS. I had lived in the area for 38-years and only Astbury Mere and one other home being the only two placements available following a temporary stay in a care home in the area. I decided to choose Astbury, but I needed to get back to my home, however, I could not feel safer anywhere else. 5-stars to Astbury during covid-19, but I ham/am enjoying life here. Compassionate care, quality support, which we need. I look forward to many years with our Astbury family.
Service excellent. Food - perhaps some bicarb could be added to greens.
Our dearly missed mum was a resident at Astbury Mere for only a short time at the beginning of this year but the difference in her was incredible. To say she had a new lease of life for two short months is an understatement, also considering how poorly she was when she became a resident. Every part of the process from first contacting the home to mum's departure was exemplary. All of the staff are marvellous, kind, thoughtful, professional, and above all empathic to residents' needs along with their families'. Witnessing the attention residents received and their interaction with the staff was heartwarming. As a family, we will be forever in debt for the care mum received and the support we were afforded.
My mum moved to Astbury during the pandemic. Despite the restrictions, it is extremely clear how well cared for my mum is. I feel the staff show genuine care and respect. It is heartbreaking not being able to see her, but I gain so much comfort from knowing how well cared for and supported she is. It was recently my parents Golden Wedding Anniversary, and the staff could not have arranged anything better under current guidelines.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (2)
- 27 Jul 2026
A huge congratulations to our wonderful Employee of the Month, Debs! Debs was nominated for consistently showing genuine compassion and kindness to every resident she supports. Her caring nature shines...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 14 Jul 2026
We are thrilled to announce that we have received an award from Lottie as part of their annual awards We have been awarded Top 100 Care Home. Lottie's winners are...
- 07 Aug 2026Organiser: Astbury Mere Care Home
- 29 Aug 2026Organiser: Astbury Mere Care Home
Awards / Recognitions (17)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 13 Jul 2026Recipient: Astbury Mere Care Home
- 10 Jun 2026Recipient: Astbury Mere Care Home
Accreditations
There are no accreditations posted yet for Astbury Mere Care Home.
Meet the Team (4)

Hello, my name is Emma, and I have worked at Astbury Mere since we opened in 2010.
I am a registered general nurse, and that is where my career with Porthaven Care Homes began. Over the past 15 years, I have progressed with the company, becoming deputy and home manager.
I have an excellent team working alongside me, and we work as one unit to support our wonderful residents and their families, as well as each other. I am incredibly proud when people describe Astbury Mere as a 'happy home'.

Hello, my name is Sheli Knapper, and I am the Deputy Manager here at Astbury Mere.
I began working at Astbury Mere as a carer in 2010 and soon after took a hiatus to complete a degree in Nursing at Keele University. I am incredibly devoted to Astbury Mere and love the strong family approach present in our home. I am especially proud of our exceptional dementia and end-of-life care.

Hello, my name is Dawn Robson, and I am the Home Trainer here at Astbury Mere.
I have worked in the care sector for over 30 years, and I have worked at Astbury Mere for 14 years. I have a Level 3 qualification in Education and Training, am trained in Dementia Care Mapping and have acquired many other qualifications over the years that I use in my role.
As a home trainer, I source and help provide any training that is required within our home so that our team can continue to learn and grow in confidence and experience. Alongside this, I support our residents in a way that enables them to maintain their independence, which I find incredibly rewarding.

Hello, my name is Leah Button, and I am the Client Services Manager here at Astbury Mere.
With over 25 years of experience in the customer service sector, I have built my career around delivering exceptional service and creating positive experiences. I have led international call centre launches and managed sales, complaints and customer service teams, always focusing on process improvement and service excellence.
I am passionate about working with people, and I am dedicated to enhancing every interaction and ensuring a high standard of care.
In my role as Client Services Manager within the care sector, I bring this expertise into a truly people-centred environment, supporting residents and their families with compassion, professionalism and a seamless experience.
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