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Astbury Mere Care Home

Newcastle Road, Astbury, Congleton, Cheshire CW12 4HP
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I go home knowing that my mum is safe, happy and comfortable.Michelle C(Daughter of Resident/Service User)
Astbury Mere Care Home, Congleton
Thank you to our Astbury Mere Care Home family for your care, support and professionalism.J E(Daughter of Resident/Service User)
Astbury Mere Care Home, Congleton
Great staff and facilities.I C(Son-in-law of Resident/Service User)
Astbury Mere Care Home, Congleton

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened in 2010, Astbury Mere provides 24-hour residential, dementia, nursing and respite care for senior individuals living in and around Cheshire. With 62 ensuite bedrooms, Astbury Mere provides exceptional person-centred...  

Care Provided by Astbury Mere Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,645N/A
Nursing CareFrom £1,900N/A

The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Their Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.

This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call them to discuss availability and arrange a visit.

Contact Astbury Mere Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma Hackett(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Astbury Mere Care Home Reviews (143)

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9.8

Astbury Mere Care Home has a Review Score of 9.8 (9.821) out of 10, based on 28 reviews in the last 2 years. Over all time Astbury Mere Care Home has 143 reviews.

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Showing 143 reviews matching selected criteria
Review from Peter B (Husband of Resident) published on 2 August 2019 Submitted via Postal Card
Overall Experience

My wife had 10 days respite care and I was extremely pleased with the care and attention she was given by the obviously caring staff. There was an air of calmness and professionalism which was comforting for me.

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Review from Vivien E (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card
Overall Experience

My mother has been at Astbury Mere Care Home for over five years and I have no complaints about the care she receives, The staff and residents are one family and she is treated with love and respect. Any concerns I may have are always dealt with efficiently and quickly and I always feel free to ask questions or to mention any worries mum may have.

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Review from Evelyn W (Respite Resident) published on 28 May 2019 Submitted via Postal Card
Overall Experience

Our stay here for approx three weeks for myself and my husband has been very satisfactory. We have been very well looked after by caring staff. The rooms are very comfortable and the meals very varied and good.

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Review from Dennis W (Respite Resident) published on 28 May 2019 Submitted via Postal Card
Overall Experience

Everything satisfactory. The food and care for our three weeks stay very good.

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Review from Sue S (Daughter of Resident) published on 24 May 2019 Submitted via Postal Card
Overall Experience

From meeting the marketing rep, to meeting the nurses during my parents' respective assessments, to my visit and the moving in of my parents. I cannot describe the relief and confidence I feel 'handing my parents over'. What I have seen re how the carers work with residents, their observations, their questions to help my parents, the atmosphere of the home - just everything is so good and everything my parents need is offered and provided, should they want and need it. Thank you.

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Review from E S (Friend of Resident) published on 18 April 2019 Submitted via Postal Card
Overall Experience
Food is excellent.
The home is very clean and the staff lovely and caring on the whole.

My main issues are the length sometimes that it takes to respond to a "bell" from the resident. Segregation in the dining room should be considered as, although sad the way some residents are, some of the habits at the table are not fair on others.

Reply from Emma Harding, Home Manager at Astbury Mere Care Home

Thank you for taking the time to review our home. The call bell is one of many systems in the home that is very closely monitored and results analysed on a monthly basis. The results show an extremely timely response to call bells at an average of just 84 seconds.

I cannot comment on...  

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Review from Henry K (Son of Resident) published on 6 February 2019 Submitted via Postal Card
Overall Experience

After being dissatisfied with a number of care homes in Cheshire, I was immediately impressed with every aspect and for the first time felt my mother was resident in a home that provided dignity, compassion, affection and professionalism. The attention to detail was striking. Sadly my Mum died (at the age of 93) after a few months but the end of life care was inspiring. I will always be so grateful.

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Review from Gill G (Daughter of Resident) published on 28 January 2019 Submitted via Website
Overall Experience

I can’t praise the staff highly enough for their kindness to Dad after losing Mum. Everyone has been brilliant – taking time to sit with him to cheer him up when he was feeling down. The nursing staff and care team were brilliant – phoning me to let me know that Dad was ok. Complete peace of mind during a very difficult time.

When we first visited the home to look round, we knew straight away that it was the right choice. Everyone was so welcoming and friendly – it just felt right. Dad has enjoyed his respite care and his mobility has certainly improved after walking the corridor several times a day!

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Review from Doris B (Wife of Resident) published on 24 January 2019 Submitted via Postal Card
Overall Experience

My husband and myself were delighted to be welcomed into the home. Any feelings of apprehension were soon dispersed by the wonderful, calm and loving atmosphere which we felt. After a few weeks, I felt my husband was receiving excellent attention and was responding to such a dedicated team of workers, making him feel happy and comfortable. Thank you for such a wonderful home.

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Review from Freda M (Wife of Resident) published on 26 November 2018 Submitted via Postal Card
Overall Experience

Astbury Mere Care Home is the best, in East Cheshire. I feel relaxed and stress-free when my husband is in respite care. After visiting numerous homes, not one came anywhere to the standard of Astbury Mere. If they provided daycare, my husband would be the first there.

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Review from B A (Resident / Service User) published on 11 October 2018 Submitted via Postal Card
Overall Experience

I am unable to write a lot. My experience was mostly pleasant. It was my first time in a care home and everyone made me feel welcome.

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Review from J A (Son of Resident) published on 27 September 2018 Submitted via Postal Card
Overall Experience

My father came to Astbury in July. The staff made him feel at home and took the time to understand his social needs as well as his care needs. The home and gardens are immaculate and the support given to the family is excellent we were even able to celebrate a family occasion in a private room so my Father felt like this was his home.

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Review from E W (Granddaughter of Resident) published on 24 September 2018 Submitted via Postal Card
Overall Experience

My nana has been living at Astbury Mere Care Home since February. It was very hard for our family, however, the staff have been amazing and have made my nana feel right at home. Nothing has been too much to ask for and we love seeing my nana so happy and enjoying all the activities here. My nana loves the food and going on day trips.

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Review from S L (Daughter of Resident) published on 24 September 2018 Submitted via Postal Card
Overall Experience

Carers are very supportive and considerate of individuals' needs. There are always carers around to deal with issues, answer questions etc. They are always patient and deal with numerous, different characters! Activities are well managed and attention is given to including all clients where ever possible. There are favourite, regular activities and many interesting different activities to satisfy needs and interests.

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Review from G B (Respite Resident) published on 21 September 2018 Submitted via Postal Card
Overall Experience
I found the staff efficient and always helpful. I was always treated with respect and dignity.

I was so satisfied with my three-week stay here that I am happy to return in two months for another stay.

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Review from R B (Nephew of Resident) published on 21 September 2018 Submitted via Postal Card
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The staff have been very supportive to my aunt during her stay. Always informative and helpful.

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Review from Kevin W (Son of Resident) published on 18 September 2018 Submitted via Website
Overall Experience

My father fell whilst on holiday in North Wales, breaking his hip. He was admitted to Hospital where his hip was repaired. We initially tried to transfer him to Hospitals nearer but there were no available beds. We contacted Astbury Mere for their help and advice and they were very knowledgeable and reassuring and were able to offer a room, with provision for respite and recovery which we were very glad to accept. Michelle and Emma were very helpful and supportive in the move from Wales. When we arrived at Astbury we were all made very welcome and my Father fully enjoyed his two week stay and made daily progress on account of the standard of care and provision received. Ideally, we would have liked him to have stayed longer but he was keen to return to his own home. We shall certainly consider using the home again as both my parents are in their late 80's

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Review from Henry C (Husband of Resident) published on 13 September 2018 Submitted via Postal Card
Overall Experience

After major heart surgery a few months in hospital it was agreed to assessment outside hospital. It was also agreed to do this assessment at Astbury Mere Care Home. After 7 weeks in Astbury Mere, she (my wife) returned home.

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Review from Richard P (Partner of Resident) published on 11 September 2018 Submitted via Postal Card
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Excellent throughout. As a family, we were cared for and look after as well as the person being cared for. I would recommend the home every time. Thank you.

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Review from William B (Respite Resident) published on 7 August 2018 Submitted via Postal Card
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I have enjoyed staying here. Staff and residents very pleasant. A number of the staff I knew when I served them in my shop I had some years ago.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (2)

News
  • 27 Jul 2026

    A huge congratulations to our wonderful Employee of the Month, Debs! Debs was nominated for consistently showing genuine compassion and kindness to every resident she supports. Her caring nature shines...

  • 14 Jul 2026

    We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...

  • 14 Jul 2026

    We are thrilled to announce that we have received an award from Lottie as part of their annual awards We have been awarded Top 100 Care Home. Lottie's winners are...

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Astbury Mere Care Home.

Meet the Team (4)

Emma Hackett
Emma HackettJob Title:Home ManagerJoined: 2010

Hello, my name is Emma, and I have worked at Astbury Mere since we opened in 2010.

I am a registered general nurse, and that is where my career with Porthaven Care Homes began. Over the past 15 years, I have progressed with the company, becoming deputy and home manager.

I have an excellent team working alongside me, and we work as one unit to support our wonderful residents and their families, as well as each other. I am incredibly proud when people describe Astbury Mere as a 'happy home'.

Sheli Knapper
Sheli KnapperJob Title:Deputy ManagerJoined: 2010

Hello, my name is Sheli Knapper, and I am the Deputy Manager here at Astbury Mere.

I began working at Astbury Mere as a carer in 2010 and soon after took a hiatus to complete a degree in Nursing at Keele University. I am incredibly devoted to Astbury Mere and love the strong family approach present in our home. I am especially proud of our exceptional dementia and end-of-life care.

Dawn Robson
Dawn RobsonJob Title:Home TrainerJoined: 2011

Hello, my name is Dawn Robson, and I am the Home Trainer here at Astbury Mere.

I have worked in the care sector for over 30 years, and I have worked at Astbury Mere for 14 years. I have a Level 3 qualification in Education and Training, am trained in Dementia Care Mapping and have acquired many other qualifications over the years that I use in my role.

As a home trainer, I source and help provide any training that is required within our home so that our team can continue to learn and grow in confidence and experience. Alongside this, I support our residents in a way that enables them to maintain their independence, which I find incredibly rewarding.

Leah Button
Leah ButtonJob Title:Client Services ManagerJoined: 2026

Hello, my name is Leah Button, and I am the Client Services Manager here at Astbury Mere.

With over 25 years of experience in the customer service sector, I have built my career around delivering exceptional service and creating positive experiences. I have led international call centre launches and managed sales, complaints and customer service teams, always focusing on process improvement and service excellence.

I am passionate about working with people, and I am dedicated to enhancing every interaction and ensuring a high standard of care.

In my role as Client Services Manager within the care sector, I bring this expertise into a truly people-centred environment, supporting residents and their families with compassion, professionalism and a seamless experience.

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