Astbury Mere Care Home

My wife was a resident for 9 years and during her stay, she was in excellent care. The home was well run, clean, tidy and warm with excellent facilities. The staff from top to bottom were the best.

Lovely rooms and gardens. All staff very welcoming and friendly, they always acknowledge you, even in corridors. My mum settled in very quickly and her needs were well met.

My weeks stay was a pleasant and relaxing experience.

The best care home we have used. Staff cannot do enough to help and put you at ease. All the residents seem very happy and well looked after. Lots going on in the day. The garden is amazing and very peaceful. It is so nice to have a place where I can trust the staff completely with my husband's care. A truly wonderful place. Thank you very much.

When my close friend arrived at Astbury Mere, he was terminally ill and the care he received was brilliant and he was cared for with dignity and the staff always smiling and kind. His pain management made life as comfortable as possible until the end. I will always be grateful for this. Unfortunately, my friend was unable to benefit from any of the activities because of his situation. The program was full every day and even trips out on the minibus. I would recommend Astbury Mere to anyone needing care.

My wife had 10 days respite care and I was extremely pleased with the care and attention she was given by the obviously caring staff. There was an air of calmness and professionalism which was comforting for me.

My mother has been at Astbury Mere Care Home for over five years and I have no complaints about the care she receives, The staff and residents are one family and she is treated with love and respect. Any concerns I may have are always dealt with efficiently and quickly and I always feel free to ask questions or to mention any worries mum may have.

Our stay here for approx three weeks for myself and my husband has been very satisfactory. We have been very well looked after by caring staff. The rooms are very comfortable and the meals very varied and good.

Everything satisfactory. The food and care for our three weeks stay very good.

From meeting the marketing rep, to meeting the nurses during my parents' respective assessments, to my visit and the moving in of my parents. I cannot describe the relief and confidence I feel 'handing my parents over'. What I have seen re how the carers work with residents, their observations, their questions to help my parents, the atmosphere of the home - just everything is so good and everything my parents need is offered and provided, should they want and need it. Thank you.

My main issues are the length sometimes that it takes to respond to a "bell" from the resident. Segregation in the dining room should be considered as, although sad the way some residents are, some of the habits at the table are not fair on others.

After being dissatisfied with a number of care homes in Cheshire, I was immediately impressed with every aspect and for the first time felt my mother was resident in a home that provided dignity, compassion, affection and professionalism. The attention to detail was striking. Sadly my Mum died (at the age of 93) after a few months but the end of life care was inspiring. I will always be so grateful.

I can’t praise the staff highly enough for their kindness to Dad after losing Mum. Everyone has been brilliant – taking time to sit with him to cheer him up when he was feeling down. The nursing staff and care team were brilliant – phoning me to let me know that Dad was ok. Complete peace of mind during a very difficult time.

When we first visited the home to look round, we knew straight away that it was the right choice. Everyone was so welcoming and friendly – it just felt right. Dad has enjoyed his respite care and his mobility has certainly improved after walking the corridor several times a day!

My husband and myself were delighted to be welcomed into the home. Any feelings of apprehension were soon dispersed by the wonderful, calm and loving atmosphere which we felt. After a few weeks, I felt my husband was receiving excellent attention and was responding to such a dedicated team of workers, making him feel happy and comfortable. Thank you for such a wonderful home.

Astbury Mere Care Home is the best, in East Cheshire. I feel relaxed and stress-free when my husband is in respite care. After visiting numerous homes, not one came anywhere to the standard of Astbury Mere. If they provided daycare, my husband would be the first there.

I am unable to write a lot. My experience was mostly pleasant. It was my first time in a care home and everyone made me feel welcome.

My father came to Astbury in July. The staff made him feel at home and took the time to understand his social needs as well as his care needs. The home and gardens are immaculate and the support given to the family is excellent we were even able to celebrate a family occasion in a private room so my Father felt like this was his home.

My nana has been living at Astbury Mere Care Home since February. It was very hard for our family, however, the staff have been amazing and have made my nana feel right at home. Nothing has been too much to ask for and we love seeing my nana so happy and enjoying all the activities here. My nana loves the food and going on day trips.

Carers are very supportive and considerate of individuals' needs. There are always carers around to deal with issues, answer questions etc. They are always patient and deal with numerous, different characters! Activities are well managed and attention is given to including all clients where ever possible. There are favourite, regular activities and many interesting different activities to satisfy needs and interests.

I was so satisfied with my three-week stay here that I am happy to return in two months for another stay.