Mulberry Court, Luton, Bedfordshire
Mulberry Court, Luton, Bedfordshire
Mulberry Court, Luton, Bedfordshire

Mulberry Court is a new care development from Runwood Homes that has been purposely-designed to provide high-quality dementia care.

The home makes a significant contribution to care in the Luton area, with an eighty-three person capacity and the use of modern equipment and healthcare expertise.

Securing quality of life for residents is the utmost aim of the service, in pursuit of which individual wishes, of residents and their families, are taken onboard.

Group: Runwood Homes Ltd

Person in charge: Karen Salter (Manager)

Local Authority / Social Services: Luton Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 84 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages from 50 to 100.

Single Rooms: 84

Rooms with ensuite WC: 84

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Mulberry Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Mulberry Court has a Review Score of 9.4 (9.361)

The Review Score of 9.4 (maximum of 10) for Mulberry Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 32 Reviews over all time. This Average Rating is also the rating value for Mulberry Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.706 for Mulberry Court is calculated as follows: ( (290 Excellents x 5) + (76 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 381 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.655 Points relating to the number of positive Reviews for Mulberry Court is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 11 Reviews ÷ 16.8 Target = 0.655

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    26
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mulberry Court?

  • Extremely LIKELY
    28
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Mulberry Court

  • Daughter of Resident/Service User
    16
  • Son of Resident/Service User
    7
  • Husband of Resident/Service User
    3
  • Nephew of Resident/Service User
    2
  • Resident / Service User
    2
  • more

My husband has been here for nearly four years and I am more than happy with the care and support he receives. The staff are wonderful and take excellent care of him and will discuss any concerns they have with me and vice versa. I would happily recommend this home to others.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My father has been a resident for approx 3 years and I have always felt that he has always had a very high level of care.
The staff are very warm and welcoming to family members when visiting and residents are all treated with respect and also in a friendly manner.
I am very grateful for the level of care given.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad's been a resident for nearly four years now and despite his deterioration, he seems happy, always looks clean and groomed and generally appears well. The staff are happy to discuss anything to do with his health and care and regularly review his plan with mum and I. We are always made to feel welcome when we visit and feel part of a large family.

The home itself has a programme of indoor and outdoor activities and day trips all year round. The manager and her staff listen to any concerns we may have and will do their utmost to resolve any issue we may raise.

We looked at several care homes before deciding on Mulberry Court and we are very pleased with our choice and have no hesitation recommending it to others.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My aunt stayed here for a period of respite whilst I had a much-needed break. She was in safe hands. Mulberry Court has wonderful staff who do a great job. The food was lovely. My aunt even gained a bit of weight! The home is modern, bright and airy and feels homely and welcoming from the minute you walk in the door. My aunt even managed to get to the pub for lunch one day and a trip to a garden centre. The gardens are large with plenty of seating. Thank you all for taking care of her.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My mum has lived at Mulberry Court for 2 1/2 years and the change in her is all for the better. She is eating regularly now, whereas when she was at her house that had fallen by the wayside, as it was always "I've eaten" when you knew that she hadn't.

She is always eager to show her room to others and says I think I have the best room here. There is always some trip or other going on to which I sign her up for everything then she either goes or she doesn't, it is always her choice !!! Mulberry Court has a lovely family friendly feel about it and the staff who work there must have the patience of saints because as with all people who have dementia, they can be very temperamental at times. A good support network, with caring staff.

How likely would you be to recommend Mulberry Court? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I find Mulberry Court very nice place to stay long term. Staff is very helpful and treat residents (most of them suffering from dementia) with dignity.
Personal hygiene care is excellent.
The atmosphere is family-like, very warm. Food is excellent quality, portions very generous. Residents are given choices of menu. Additional drinks coffee, tea, soft drinks served throughout the day and evening. Activities offered. Felt like heaven.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have always found the staff at Mulberry Court, Luton to be helpful. They are happy to chat to residents and do their best to keep them happy. The building is very clean, the garden accessible, although more plants would help. Laundry service is good as are the meals.
I am confident that my mum is being cared for and entertained. Office staff are friendly - I can't fault it.
My only criticism is, more garden plants, monitor the heat during the summer as rooms can become a bit too warm.
I'm really grateful to have found Mulberry Court.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mulberry Court provides and amazing service for my father. It feels like home and he is so happy living there. The staff are so happy and friendly and helpful. The food choices are great and always plenty of food. The number of weekly outings is great and the variety means he gets lots of experiences and social activities to help stimulate his brain. Mulberry Court is very clean and tidy. We are so happy we found Mulberry Court for our dad.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having my mother who is suffering from dementia residing at Mulberry Court, Luton has relieved the stress of coping with my mother's condition. It was very painful to have my mother admitted to a care home but with Mulberry Court looking after her, I am delighted with the care and attention she is receiving.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I stayed at the above home for 18 days as a respite resident during my wife's trips to East Africa. This was my second stay at the home for a similar reason (holiday with the family). I have a mobility problem and use two crutches plus have frozen shoulders with limited use. I insisted on having a shower myself but help was available if needed. There were carers in the dining room during meals if cutting was required due to my shoulders disability. The carers were friendly and helpful when we sat in the lounge asking if anything was needed and in general, this caring attitude was shown throughout my stay. The canopy/extension allowed me to sit outside as the weather was quite good at the time.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband has settled in Mulberry Court very well. He is well looked after and the staff are all very good. The home is lovely and everyone is very helpful and friendly. My husband loves the food and all the activities too.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum is very happy at Mulberry Court and the staff are all amazing. Thank you!

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am writing this on behalf of my mother who has had several weeks for respite. She had a lovely stay each time. The staff came across as being caring and attentive. My mum felt comfortable. She is quite happy to return anytime as needed.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father transferred to Luton from another home, this was made stress free thanks to the management and staff at Mulberry Court. Any questions or requests that dad or I had were dealt with immediately. He needed new glasses and this was arranged with the opticians. So quickly!
Dad said he has settled in well and it was a good move for him to be nearer us as a family. Dad said he loves the activities in-house and all the many trips he goes on - his favourite so far has been the Southend-on-sea day trip, the RAF museum, Wrest park and the many pub trips too! In my opinion, dad and I would recommend Mulberry Court to anyone. Keep up the good work.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother stayed in this care home while I went away on holiday. We researched a few and found that this home had a good activity list, with outings out a couple of times a week, plus in-house Bingo and other things.

On my return, I learnt that few activities actually took place, and even the in-house ones were a bit hit and miss - especially when they didn't bother to go to her room to collect her to take part. This happened on 2 occasions and my Mother was really disappointed. I felt bad enough about putting her in a nursing home while I went on holiday, but then to return to her telling me she hadn't had an enjoyable time did not help. Fortunately, my sister lived quite local to the home and popped in regularly otherwise my Mother would not have done much at all.

On a plus she had a nice large room which was bright and cheerful - she said the food was also good.

I just want the home to address the above criticism and explain to me what went wrong with the activity manager.

How likely would you be to recommend Mulberry Court? Unlikely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Poor

Activities: Very Poor

Management: Poor

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Poor

My mother was at Mulberry Court for three years. I visited 3 times each week for two hours each time, so had a good insight to how things were. Most importantly, all the carers were kind. The food was really lovely, all mode made by the chef, who had many certificates and trophies. Mums' room and bathroom were really nice and always clean. A modern building with underfloor heating, always hot in the winter. People with dementia would wander in the wrong rooms, but I expect that happens everywhere. The people working there were all kind and friendly.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very pleased with the care provided to my mum since December 2010.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mulberry Court provides care and support to vulnerable residents suffering from dementia. This challenging task is handled with professionalism, but also with tenderness and consideration. In my experience, the staff have consistently met my expectations and I am pleased with my mother's care, as is she from what I can gather. It gives me great comfort to know that Mum's well-being is paramount.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A wonderful home from home residential care home. The staff are very welcoming and my mother is very well looked after and happy at Mulberry Court care home.
The catering provision is very good. The laundry service is excellent and the decor and home environment is beautifully cleaned and looks good too. Thank you Mulberry Court for the brilliant work that you all do. Mum is very happy and so are we.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very helpful. Clean and tidy and the food is good.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother moved here a few months ago. She has settled very well and it has relieved us of a lot of stress and worry. All the staff are very helpful the management team and all the staff are always approachable. The home is very welcoming, clean and a lovely bright environment. Would definitely recommend Mulberry to anyone who was in our situation.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My aunt moved here after a 4-month stay in hospital it is wonderful and she is so happy. The home is very clean, the food is lovely and lots of activities going on. The staff all work very hard and it shows as the home is very well managed and maintained. I went to visit a few homes in the area and most say Mulberry Court stood out for it tick all the boxes and my aunt is so happy and well looked after.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The best care home I have visited, it's so clean and tidy. Care is good and dad loves the food. I was worried when told he had to go in a home at 92 but he is in very good hands.

How likely would you be to recommend Mulberry Court? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Staff are caring, helpful and friendly, We have no complaints - my mother is well looked after.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Total confidence in the care my aunt is receiving at Mulberry Court in Luton.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am completely happy with the care my father receives. Everyone is helpful, friendly and kind to me and my father. If I have any concerns or need help of any kind they are there with reassurance and advice. The administration staff and activities staff are an asset to Runwood.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very friendly and always answer any questions. I have no concern regarding my family member being there as my mother-in-law has been there for over 4 years and the care is excellent. I have visited at all different times of the day with no complaints as my mum has only been there for a few months.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a well run care home from the manager down to the cleaners and kitchen staff. The entire staff are all so caring and cater for my wife's needs down to the minutest detail. They readily keep me informed of any changes to my wife's condition and only have her and my families concerns at the forefront. My wife needs 24/7 care and she certainly gets this from everyone at Mulberry Court. They put my mind at ease knowing that my wife is being cared for to such a high standard. I cannot praise them enough.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

The care home takes care of the important things as regards my elderly Alzheimer mother, giving me peace of mind that she is looked after and in a safer environment than living alone.
The care home has good policies in place for the safety of its residents.
There were occasions when staff went out of their way to assist my mother.
Thank you, Mulberry Court.

How likely would you be to recommend Mulberry Court? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mulberry court is a purpose built care home of over 80 rooms on three floors. The individual rooms are practical and comfortable. The top floor in particular gets extremely hot at times but mobile air con units have been provided in the lounges this year. The staff are friendly and after three years of visiting are very welcoming.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My father has been in Mulberry Court since April 2015, the staff are fantastic and very helpful. My father is well looked after and treated with respect. The home is like being home from home and I cannot thank the staff enough for the love and support they give my father.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were choosing a home for respite for dad in a bit of a rush due to his wife needing convalescence after being in hospital. We had 2 recommendations for Mulberry Court from hospital and care workers but the proof was in the pudding!
At all times we found staff attentive and helpful and genuinely interested in dad and his circumstances. The home is big but there was a homely atmosphere on his floor (Blueberry suite) and he had a good sized bright and airy room. Dad was pleased with the food and choices of meals and I liked the fact that tea was served in an informal way in the main lounge. It was an easy place to visit - either privately in dad's room or joining in with other families in the main lounge or downstairs in a quiet room where you could make your own tea and coffee(this was a really good idea).
We live a good way from Luton so we were pleased to hear reports from staff that he was settling in and enjoying some of the regular outings (the frequency and availability of outings was very impressive).
Dad was also well supported by staff when his wife suddenly died. And when we came down for the funeral so were we. We got help and advice so that dad could manage and this then extended to when we were moving dad up to live near us.
The Manager and staff could not have been more helpful at a time when everything seemed a bit of an ordeal. We did not even have to pack up dad's things!
So thanks goes to the Manager and all the staff we met during dad's 3 months at Mulberry Court.

I did not wish to fill in the value for money box as I feel people deserve good homes like this irrespective of their ability to pay and you can't put a price on good care.

How likely would you be to recommend Mulberry Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Mulberry Court