Greenways Court, Consett, Durham
Greenways Court, Consett, Durham
Greenways Court, Consett, Durham

Staff at Greenways Court provide round-the-clock care to residents in a caring setting which has been decorated to a high standard.

Residents are free to enjoy the home’s landscaped gardens which include a seated area to spend time with friends and family in the summer months.

There are dining room and lounge areas with televisions, telephones and Wi-Fi access throughout. Every large bedroom has en-suite facilities to allow residents both privacy and dignity.

Greenways Court was rated outstanding by the CQC in June 2016.

Group: HC-One

Person in charge: Jason Parkinson (Care Home Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 60+.

Single Rooms: 51

Rooms with ensuite WC: 51

Facilities & Services: Respite Care • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Greenways Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 14 Feb 2017

Please contact us for information regarding our bed availability

Reviews

9.9 Greenways Court has a Review Score of 9.9 (9.926)

The Review Score of 9.9 (maximum of 10) for Greenways Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Greenways Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.926 for Greenways Court is calculated as follows: ( (290 Excellents x 5) + (15 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 309 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Greenways Court is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 17 Reviews ÷ 10.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    25
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Greenways Court?

  • Extremely LIKELY
    24
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Greenways Court

  • Daughter of Resident/Service User
    8
  • Friend of Resident/Service User
    4
  • Son of Resident/Service User
    4
  • Brother of Resident/Service User
    2
  • Resident / Service User
    2
  • more

Greenways is a lovely home. All staff are very kind and hard working. I can find no faults with the home, one of the best.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the care my father has received since becoming a resident at Greenways Court. Staff are very caring and approachable.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is clean, warm and welcoming. The staff are caring and friendly. My mum settled immediately and I leave her after each visit knowing she is in the best place possible. A big thank you to everyone concerned.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Both of my parents are residents at Greenways although on separate floors. My father has mobility issues and my mother has dementia. Although their needs are very different, the quality of their care is the same. Nothing short of excellent. From the staff, many of whom I have got to know very well, to the facilities and the attention to detail, Greenways is the very best place for my parents to be.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find Greenways Court one of the best care homes in Consett. The staff can not do enough to help. The food is very good. All in all a lovely home ran by lovely staff. Could not wish for more.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the care my brother is receiving.
Staff very happy and very kind.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been here for about 2 and a half years. Very happy with staff and care provided.
She has settled well and enjoys the company at Greenways Court.
Home is clean and always smells nice.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent staff, always extremely helpful. Always here to help and nothing is ever a problem.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nice and clean. Lovely staff and very helpful.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident here for more than 2 years and we are still very pleased with the excellent care provided. This is largley due to the wonderful staff who we find are unfailingly patient and kind and nothing seems too much trouble for them.
There is very low staff turnover which means that most of the staff have been there the whole time my mother has been there and they know their residents very well.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother settled very quickly at Greenways and is perfectly content here.
The staff are very friendly, approachable and caring. They take an interest in mum and all the family and they involve us in every aspect of her care.
Mum enjoys the food, her room is clean and comfortable and the laundry service is excellent.
Altogether we are extremely happy with her care.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely home, bright and airy. Staff are brilliant, kind and caring. The receptionist is a lovely, welcoming lady and very helpful.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Caring, competent staff in a five-star care facility. Beautiful surroundings too. My parents were both staying at Greenways over the Christmas period and the staff made it magical for them with visits from local primary school children, Xmas and New Year parties. My parents commented on the quality of the food saying it was delicious and a good variety too. All in all a very positive experience.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was in great need of residential support, the staff have made her arrival into Greenways Court a happy transition. She has become the cheery mother we used to have, carefree and enjoying the interaction and company of the other residents, staff and visitors. Her care and support are excellent with her dignity and personal choices respected. Also being with her husband in Greenways Court and the care she see's him receiving has put her mind and worries into a thing of the past. My father came to Greenways Court in May 2016 he has dementia and could no longer be cared for at home. The move for him, for the family into residential care, was a difficult decision, but with the staff, support, care and the knowledge he is safe and so well looked after made things so much easier. My dad although mixed up a lot of the time is always given the respect each individual has the right to. Choices and a sunny environment make his days and life a happier time for him.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the day my mum became a resident at Greenways Court I have never had to worry about about her safety and care. Staff go out of their way to help her in any way that they can, are always cheerful and caring. Her room and bathroom are lovely, light, airy and clean. Bedding and towels changed all the time. I honestly couldn't ask for more, the food is beautifully presented and nourishing. I would recommend this care home to anyone who asked. My thanks to all the staff.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I looked at many care homes for both my mother and father, but nothing came any where near to the standard of this home. They are both settled and well looked after.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly staff, excellent care given. The home is always clean and tidy and smells fresh. The décor is fabulous.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good and supportive.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Greenways are very kind and caring to all patients and family. I go regularly and find the staff very helpful.

How likely would you be to recommend Greenways Court? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Good

Rooms: Satisfactory

Both of my parents were residents in this home. I always found the home's staff caring, helpful and cheerful. Cleanliness is next to godliness which specify this home. I have no qualms in recommending this home to our friends.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The care in the home is excellent. The staff are caring, always pleasant, nothing is too much trouble and they treat me with total dignity. In the time I have been here, the staff have gone out of their way to help me to settle in. The home organises trips/excursions and we residents are able to choose where we go. Two weeks ago, they took us to the Air Museum in Sunderland. As an ex RAF pilot, this brought back many memories. From being concerned about moving into a care home, I have become happy that I made the right choice.

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We had close family members who were residents at this home and when our friend was searching for a new home we had no hesitation in recommending Greenway Court.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My grandma is very settled and happy at Greenways Court. She is very well cared for, and we have no worries regarding her care.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Greenways for 2 and a half years and has always been happy and settled. The staff are always friendly and caring.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am most impressed with all aspects of Greenways.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's excellent, it's lovely. I have company. Always someone to see me. Everyone is friendly.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

August 2012

Food Hygiene Rating 5

Recipient: Greenways Court

Date: Tuesday 07 Aug 2012

more details

March 2012

Care Home of the Year 2012

Recipient: Greenways Court

Date: Friday 16 Mar 2012

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Greenways Court