Greenways Court, Consett, Durham
Greenways Court, Consett, Durham
Greenways Court, Consett, Durham

Staff at Greenways Court provide round-the-clock care to residents in a caring setting which has been decorated to a high standard.

Residents are free to enjoy the home’s landscaped gardens which include a seated area to spend time with friends and family in the summer months.

There are dining room and lounge areas with televisions, telephones and Wi-Fi access throughout. Every large bedroom has en-suite facilities to allow residents both privacy and dignity.

Greenways Court was rated outstanding by the CQC in June 2016.

Group: HC-One

Person in charge: Tina Ayton (Home Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 51

Rooms with ensuite WC: 51

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Parking is available on site.

Latest Care Quality Commission* Report on Greenways Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 8 hours ago

Please contact us for information regarding our bed availability

Reviews

9.9 Greenways Court has a Review Score of 9.9 (9.909)

The Review Score of 9.9 (maximum of 10) for Greenways Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 63 Reviews over all time. This Average Rating is also the rating value for Greenways Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 39 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.909 for Greenways Court is calculated as follows: ( (685 Excellents x 5) + (58 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 748 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Greenways Court is based on 39 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 39 Reviews ÷ 10.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    60
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Greenways Court?

  • Extremely LIKELY
    60
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Greenways Court

  • Daughter of Resident/Service User
    17
  • Son of Resident/Service User
    11
  • Friend of Resident/Service User
    6
  • Daughter-in-law of Resident/Service User
    5
  • Resident / Service User
    5
  • more

In my opinion, Greenways Court is more like a hotel. The staff are all fantastic. The lady in charge does a marvellous job. The receptionist, you couldn't get anyone better.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister-in-law entered this home with her husband two years ago. Her husband, unfortunately, died shortly after moving into Greenways Court.
We were concerned whether my sister-in-law would settle. We soon had our minds made up that we need not worry which is a big relief for us.
My sister-in-law has settled there and this is due to the kindness and quality of care given by all of the staff. Over time, we have met all kinds of staff in the home and cannot fault any of them. They have all been excellent in their kindness shown and quality of care given. I consider that all staff have been well trained and have had excellent management. Everyone at Greenways Court are excellent representatives of the organisation and I am sure are excellent assets of the company.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister entered this home with her husband two years ago. Her husband, unfortunately, died shortly after moving into Greenways Court.
We were concerned whether my sister would settle. We soon had our minds made up that we need not worry which is a big relief for us.
My sister has settled there and this is due to the kindness and quality of care given by all of the staff. Over time we have met all kinds of staff in the home and cannot fault any of them. They have all been excellent in their kindness shown and quality of care given. I consider that all staff have been well trained and have had excellent management. Everyone at Greenways Court are excellent representatives of the organisation and I am sure are excellent assets of the company.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law has lived with us since 2011 when she became too isolated in Newcastle.
I built her a cottage on the farm, she has lived well but became ill with Dementia.
We took our time to review care homes, picking Greenways, which has proved to be a fantastic choice.
My mother in law is well looked after but most importantly she is happy.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From our first visit in August 2017 followed by a home assessment of my mother, we have been so grateful for the sympathetic, professional, personal treatment not only to my mother who is now a resident but also the whole family who are affected by mum's condition and care.
The staff make this establishment a 'home', a place where you are treated as an individual and your needs are catered for.
I am so grateful that we are so lucky to have such a well run place of safety for Mum so close.
I would recommend any family to visit and see what a home really looks like.
Thank you to all the staff.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pleased with the service my Mam gets. Staff very helpful and pleasant. She is happy in the home and we are happy for her to be here. We couldn't have picked a better home for my Mam.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Great home, brilliant standard of care, caring staff team.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has recently moved into Greenways Court. The management and staff made the whole process and experience stress-free at such a different time.
The facilities and level of care are far superior to similar facilities that I visited before deciding that Greenways Court was the right place for mam.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were excellent, providing first-class care to my granny. They were always willing to help and were so welcoming to our family. I couldn't recommend more.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has now been a resident at Greenways Court since April 2015. Throughout this time both herself and our family have always been extremely happy with the exceptionally high standard of care she receives on a daily basis.
The premises are well looked after her room is clean and homely. The food is good.
The staff who care for her on a daily basis are exceptionally good.
They know her well and have a friendly, caring relationship with her.
She is very content to live here.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been a resident at Greenways Court since January 2017. Throughout that time I have been extremely happy with the quality of care that he has received. The staff are very caring and they know their residents as individuals.
I am very happy with his care and would recommend Greenways Court to anyone looking for their relative.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

First class care and provision made for my mother in the last month of her life. Outstanding quality in every respect of meeting her needs and communicating with her family. Nothing was too much trouble for any member of the staff team - exceptional!

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care my mother has received at Greenways Court has surpassed all of our expectations. Very friendly staff, who keep us informed of my mother's well being. Her bedroom is clean, light and airy due to the very large windows.

It is certainly one of the best, if not the best care home in the area. We feel so lucky and relieved that my mother is receiving such excellent care from the management and carers and not forgetting behind the scene staff, catering, cleaning and the very friendly receptionist.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff have been very helpful and do their best. My aunt feels very safe and cared for.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All staff seem quite attentive and always around. My sister seems happy and looked after, clean and tidy. The rooms are always clean and tidy.

How likely would you be to recommend Greenways Court? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After looking at many care homes for our dear mother, Greenways Court was our very first choice. It had a fantastic feel about it and may I say the whole family have not been disappointed. The marks that I have given perfectly describe the marvellous care home.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a regular visitor to the care home, I have always found standards to be very high and nothing is too much trouble to all the staff.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

High standards of comfort, hygiene, safety, care and support. Staff are friendly and helpful.
Our friend feels very much at home.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very good home; good staff; dignified care for my mother.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find this care home excellent in every way. My biggest compliment is if I had to choose a care home for myself this would be my first choice.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care and support of the whole team at Greenways Court have helped us to adjust and my father-in-law when he went into the home. They take caring to a whole new level.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very high-quality provider whose level of care for my mother-in-law has been very good. When there have been minor issues they have been resolved quickly and effectively. A high level of cleanliness, pleasant and friendly staff who are trained well. We are very happy with the care provided by Greenways Court.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been in this home since January 2017. Myself and my family are very happy with the care dad receives here. The home is very clean and the staff are very helpful and friendly.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandma has been here for three years and loves it.
The staff are all very helpful, professional and lovely. The home is always clean and has a lovely atmosphere. I would recommend Greenways Court to anyone looking for a care home

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt was admitted from hospital and has now become a long-term resident. From the beginning, the support and care demonstrated by staff has been excellent. They have gone out of their way to ensure my aunt felt welcome and settled. The engagement between staff and residents is excellent.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court has cared for my dad for the last two and a half years. They always go out of their way to support with both residents and families.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very welcoming and reassuring experience when my mother-in-law became a resident. Pleasant surroundings and friendly staff made us feel confident it was the right way forward for my mother-in-law to be cared for and feel content.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The overall experience of my mother going into the care hoe was a very good one. From entereing the home, the family felt supported and reassured my mother would be well looked after.
The pleasant surroundings and staff helped to make my mother fell settled and content and that was so important to her and to us.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After being in 3 care homes I find this one makes me feel very safe and secure.
I also get comfort from living beside my daughter.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

When my son was looking for a care home for me, he looked at many in Durham and decided this one was the best he could find. I am very happy here, the rooms are kept beautifully clean and the staff are lovely.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

My wife and myself checked all care homes in the area and Greenways Court was by far the best. Great staff from the manager to the care workers. A special mention to the home administrator.
They all look after my mother in laws needs very well.
The accommodation is a very good standard. My mother in law is very content living there.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is a lot better than I expected, as I didn't want to come into a care home.

The staff are brilliant. I can't fault them at all.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been overjoyed with the treatment my grandma has received since she moved in to Greenways Court. It has completely surpassed expectations in every aspect and totally changed my opinion of care homes.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has recently moved into Greenways Court and we were all apprehensive about the move. The staff have been so friendly, making my mam feel welcome and valued. The environment is a very caring one and my mam has commented on how friendly everyone is. My mam has settled in nicely and it is heartwarming when so many staff ask how my mam is finding life in Greenways Court, I think she will be very happy here.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care and support of my father and also my wife and myself has been amazing from all of the management and staff.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend doesn't seem to have any complaints. He soon settled into the home and seems very comfortable here. He speaks well of the meals and has been well attended to when required. He takes advantage of the days out. Overall, a grand spot.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Would highly recommend Greenways Court to anybody and my mam is extremely happy in there.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father was worried and not well when he arrived at Greenways Court in May. It took him 3 or 4 months to settle, but now thanks to the kindness of all the staff and the comfortable surroundings, he is much more like his old self. He is happy in his room with his TV and keyboard and is putting on weight thanks to the care and attention of the kitchen staff.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care provided is excellent - welcoming - friendly and efficient. The home is clean, tidy and does not smell which was a huge factor is choosing a placement.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This home is all I could wish for. It has everything I want for my wife and thank you.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways is a lovely home. All staff are very kind and hard working. I can find no faults with the home, one of the best.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is clean, warm and welcoming. The staff are caring and friendly. My mum settled immediately and I leave her after each visit knowing she is in the best place possible. A big thank you to everyone concerned.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Both of my parents are residents at Greenways although on separate floors. My father has mobility issues and my mother has dementia. Although their needs are very different, the quality of their care is the same. Nothing short of excellent. From the staff, many of whom I have got to know very well, to the facilities and the attention to detail, Greenways is the very best place for my parents to be.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff, from manager to all staff have treated us with great consideration and dignity at all times when needed. They go beyond their duty. My aunt has limited speech and all staff have to take time to understand her. The staff are always seeing to someone's needs. They seem to have great understanding and rapport and a smile it is a great comfort to know she is well looked after all the time, which is no easy task. The food is always excellent and if she does not eat, they try something else with care. Their support is excellent.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very happy with the care my brother is receiving.
Staff very happy and very kind.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been here for about 2 and a half years. Very happy with staff and care provided.
She has settled well and enjoys the company at Greenways Court.
Home is clean and always smells nice.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent staff, always extremely helpful. Always here to help and nothing is ever a problem.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nice and clean. Lovely staff and very helpful.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident here for more than 2 years and we are still very pleased with the excellent care provided. This is largley due to the wonderful staff who we find are unfailingly patient and kind and nothing seems too much trouble for them.
There is very low staff turnover which means that most of the staff have been there the whole time my mother has been there and they know their residents very well.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely home, bright and airy. Staff are brilliant, kind and caring. The home administrator is a lovely, welcoming lady and very helpful.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Caring, competent staff in a five-star care facility. Beautiful surroundings too. My parents were both staying at Greenways over the Christmas period and the staff made it magical for them with visits from local primary school children, Xmas and New Year parties. My parents commented on the quality of the food saying it was delicious and a good variety too. All in all a very positive experience.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was in great need of residential support, the staff have made her arrival into Greenways Court a happy transition. She has become the cheery mother we used to have, carefree and enjoying the interaction and company of the other residents, staff and visitors. Her care and support are excellent with her dignity and personal choices respected. Also being with her husband in Greenways Court and the care she see's him receiving has put her mind and worries into a thing of the past. My father came to Greenways Court in May 2016 he has dementia and could no longer be cared for at home. The move for him, for the family into residential care, was a difficult decision, but with the staff, support, care and the knowledge he is safe and so well looked after made things so much easier. My dad although mixed up a lot of the time is always given the respect each individual has the right to. Choices and a sunny environment make his days and life a happier time for him.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the day my mum became a resident at Greenways Court I have never had to worry about about her safety and care. Staff go out of their way to help her in any way that they can, are always cheerful and caring. Her room and bathroom are lovely, light, airy and clean. Bedding and towels changed all the time. I honestly couldn't ask for more, the food is beautifully presented and nourishing. I would recommend this care home to anyone who asked. My thanks to all the staff.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I looked at many care homes for both my mother and father, but nothing came any where near to the standard of this home. They are both settled and well looked after.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly staff, excellent care given. The home is always clean and tidy and smells fresh. The décor is fabulous.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good and supportive.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Greenways are very kind and caring to all patients and family. I go regularly and find the staff very helpful.

How likely would you be to recommend Greenways Court? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Good

Rooms: Satisfactory

Both of my parents were residents in this home. I always found the home's staff caring, helpful and cheerful. Cleanliness is next to godliness which specify this home. I have no qualms in recommending this home to our friends.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The care in the home is excellent. The staff are caring, always pleasant, nothing is too much trouble and they treat me with total dignity. In the time I have been here, the staff have gone out of their way to help me to settle in. The home organises trips/excursions and we residents are able to choose where we go. Two weeks ago, they took us to the Air Museum in Sunderland. As an ex RAF pilot, this brought back many memories. From being concerned about moving into a care home, I have become happy that I made the right choice.

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We had close family members who were residents at this home and when our friend was searching for a new home we had no hesitation in recommending Greenway Court.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My grandma is very settled and happy at Greenways Court. She is very well cared for, and we have no worries regarding her care.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Greenways for 2 and a half years and has always been happy and settled. The staff are always friendly and caring.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's excellent, it's lovely. I have company. Always someone to see me. Everyone is friendly.

How likely would you be to recommend Greenways Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

August 2012

Food Hygiene Rating 5

Recipient: Greenways Court

Date: Tuesday 07 Aug 2012

more details

March 2012

Care Home of the Year 2012

Recipient: Greenways Court

Date: Friday 16 Mar 2012

more details

Job Vacancies

Staff Profiles

Tina

Tina Ayton

Job Title: Home Manager

Joined: 2017

Description:

What does ‘kindness’ mean to you?

“For me, kind care involves treating Residents as individuals, delivering person centred care, involving them in their care and treating them with respect and dignity.”

Tina has gained many years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Tina closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Greenways Court.

When asked what she enjoys most about her role, Tina remarked:

“The most rewarding part of my job is definitely having the opportunity to make a difference to the lives of our Residents and their families.”

Away from work, Tina enjoys gardening and spending time with her five grandchildren.

If you would like to find out more information about Greenways Court, Tina has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

You can contact Tina on 01207 586970 or via email on greenwayscourt.manager@hc-one.co.uk

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Greenways Court