Greenways Court Care Home

Delves Lane, Consett DH8 7EE
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9.8 152 Reviews
  • Greenways Court Care Home, Consett
In a quiet residential area of Consett, Greenways Court Care Home offers personalised residential and residential dementia care to older people.

The welcoming home offers many comfortable areas for residents to relax and socialise. The landscaped garden, hair salon and onsite shop are used regularly by residents and the enhanced wellbeing programme is designed to encourage residents to pursue hobbies and interest with one another.

The lovely dining areas at Greenways Court offer the perfect space for residents to relax and enjoy dining with family and friends. Here, they're taken care of by the catering team, who apply their skill and creativity to deliver a varied menu with something for every person to enjoy.

By getting to know each individual resident at Greenways Court, the team focus on creating a lifestyle with something to suit every person. Whether it be participating in the popular wellbeing and activities programme or enjoying the peace and quiet, they are committed to helping residents to lead their best lives, in whatever way suits them best.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1208

These prices are only a guideline, please contact Greenways Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kinga Kowaliczek (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)

Parking

  • Parking is available on site.

Greenways Court Care Home Reviews (152)

Total of 152, showing 141-152
9.8

Greenways Court Care Home has a Review Score of 9.8 (9.792) out of 10, based on 32 reviews in the last 2 years. Over all time Greenways Court Care Home has 152 reviews.

Overall Experience

  • 139
  • 11
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Date Published

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Review from Angela H (Daughter of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in great need of residential support, the staff have made her arrival into Greenways Court a happy transition. She has become the cheery mother we used to have, carefree and enjoying the interaction and company of the other residents, staff and visitors. Her care and support are excellent
with her dignity and personal choices respected. Also being with her husband in Greenways Court and the care she see's him receiving has put her mind and worries into a thing of the past. My father came to Greenways Court in May 2016 he has dementia and could no longer be cared for at home. The move for him, for the family into residential care, was a difficult decision, but with the staff, support, care and the knowledge he is safe and so well looked after made things so much easier. My dad although mixed up a lot of the time is always given the respect each individual has the right to. Choices and a sunny environment make his days and life a happier time for him.

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Review from Joan T (Daughter of Resident) published on 8 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my mum became a resident at Greenways Court I have never had to worry about about her safety and care. Staff go out of their way to help her in any way that they can, are always cheerful and caring. Her room and bathroom are lovely, light, airy and clean. Bedding and towels changed all
the time. I honestly couldn't ask for more, the food is beautifully presented and nourishing. I would recommend this care home to anyone who asked. My thanks to all the staff.

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Review from Celia A (Daughter-in-law of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, excellent care given. The home is always clean and tidy and smells fresh. The décor is fabulous.

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Review from John A (Son of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at many care homes for both my mother and father, but nothing came any where near to the standard of this home. They are both settled and well looked after.

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Review from Cath M (Daughter of Resident) published on 20 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good and supportive.

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Review from Helen (Friend of Resident) published on 5 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents were residents in this home. I always found the home's staff caring, helpful and cheerful. Cleanliness is next to godliness which specify this home. I have no qualms in recommending this home to our friends.

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Review from M C (Friend of Resident) published on 5 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Greenways are very kind and caring to all patients and family. I go regularly and find the staff very helpful.

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Review from Malcolm K (Friend of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had close family members who were residents at this home and when our friend was searching for a new home we had no hesitation in recommending Greenway Court.

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Review from John H (Resident) assisted by family/friend published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care in the home is excellent. The staff are caring, always pleasant, nothing is too much trouble and they treat me with total dignity. In the time I have been here, the staff have gone out of their way to help me to settle in. The home organises trips/excursions and we residents are able to choose
where we go. Two weeks ago, they took us to the Air Museum in Sunderland. As an ex RAF pilot, this brought back many memories. From being concerned about moving into a care home, I have become happy that I made the right choice.

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Review from Lindsey R (Granddaughter of Resident) published on 30 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is very settled and happy at Greenways Court. She is very well cared for, and we have no worries regarding her care.

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Review from Christine W (Daughter of Resident) published on 30 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Greenways for 2 and a half years and has always been happy and settled. The staff are always friendly and caring.

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Review from Betty R (Resident) published on 30 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's excellent, it's lovely. I have company. Always someone to see me. Everyone is friendly.

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Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Greenways Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Greenways Court Care Home is calculated as follows: ( (315 Excellents x 5) + (54 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 379 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenways Court Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (18)

Meet the Team (1)

Kinga

Kinga Kowaliczek

Job Title: General Site Manager

Joined: 2020

Introducing Kinga Kowaliczek
Home Manager at Greenways Court, Consett


What does ‘kindness’ mean to you?


“Kind care, for me, is person-centred care. It is all about the individual and their needs.”


Kinga has gained a wealth of experience in providing care and nursing support to elderly people during her 8 years in care work. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having started as Home Manager at Greenways Court in October 2020, Kinga was the perfect candidate as she closely shares HC-One’s vision aiming to provide the kindest care for each and every Resident and has been a deputy Manager at HC-One for 3 years.


Kinga also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Greenways Court.


When asked what she enjoys most about her role, Kinga remarked:


“Spending time with Residents and listening to their life stories. Talking about photographs and memories Residents have in their rooms.”


“I enjoy supporting and developing my staff in any areas they wish to expand their knowledge, seeing the positive outcome of it makes me really happy.”


Outside of work, Kinga enjoys many activities and hobbies, especially spending time with her family and travelling.


If you would like to find out more information about Greenways Court, Kinga would be pleased to welcome you for an informal discussion over the phone.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenways Court Care Home to verify any information. View our terms and conditions. Greenways Court Care Home has an Enhanced Service - more info.