Search...

Amherst Court

Palmerston Road, Chatham, Kent ME4 6LU
Avante Care & Support Logo
Jobs
Amherst Court logo
we have found staff to always be kind, compassionate and hardworking with everyone.Paula T(Daughter-in-law of Resident/Service User)
Amherst Court, Chatham
The standards of cleanliness are high. We would thoroughly recommend this care home.Karen H(Daughter of Resident/Service User)
Amherst Court, Chatham
Amherst Court, Chatham

Amherst Court provides a welcoming atmosphere in which residents enjoy activities, go on outings and make friends with other residents and staff. At the heart of the home is the Philosophy of Care, the Eden Alternative, where residents are encouraged to interact, engage and work towards the eradication of loneliness and boredom.

The home provides 24-hour care and support for people living with dementia, where the team of qualified and attentive staff focus on the individual needs of the residents.

Care Provided by Amherst Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,614
Residential Dementia CareFrom £1,200From £1,614

Introductory Offer from £1,200 per week for new Self-Funded Residential Care/Dementia care residents. Ends 30th September*

The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top up fees are considered.

Contact Amherst Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Bundock(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (112)
  • Single Rooms with ensuite Wet Room (112)

Visiting

  • Residents may have visitors at any time, although it is requested that meal times are avoided if possible as it is aimed to make this a relaxing and positive experience

Parking

  • Parking spaces for visitors and also parking on the road adjacent to the home

Amherst Court Reviews (84)

Submit a Review
9.2

Amherst Court has a Review Score of 9.2 (9.245) out of 10, based on 16 reviews in the last 2 years. Over all time Amherst Court has 84 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Amherst Court
Loading...
Showing 84 reviews matching selected criteria
Review from Liz H (Niece of Resident) published on 18 March 2024 Submitted via Website
Overall Experience
My aunt lived at Amherst Court for nearly ten months and we only recently moved her to a care home in Essex so she could be nearer to the rest of her family.
The Amherst Court staff were all lovely but I feel they could benefit from a larger support team.
The activities were good but my aunt needed more daily stimulation.

The cafe is run by the kindest lady you could ever want to meet and we will be forever grateful for the kindness she showed my aunt.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen H (Friend of Resident) published on 28 February 2024 Submitted via Postal Card
Overall Experience

My friend has spent the past two and a half years as a resident at Amherst Court Care Home. It is a bright, ultra-modern complex and has a very cheerful atmosphere. The staff are very caring towards the residents and visitors are always made to feel welcome. Her stay here was always a happy one. I would not hesitate to recommend Amherst Court to anyone considering residential accommodation to a family member or friend etc. The care in this lovely environment is first-class.

Reply from John Ogbe, Manager at Amherst Court

Thank you Maureen for your kind and encouraging words. This will not be possible without the team of staff striving every day to ensure the well-being and epic experience for the residents at Amherst Court. Your compliments will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clifton R (Son-in-law of Resident) published on 16 November 2023 Submitted via Website
Overall Experience

Amazing care home for my mum-in-law. She resided here for 19 months from March 2022 before passing away peacefully but in superb hands. The staff are extremely professional and friendly with all the residents and visitors to the home. Mum-in-law was always telling us, that she felt safe and well cared for here and those comments to her family was the best comments you could ever receive after transferring her care to someone else. Mum participated in activities for the residents and engaged in the entertainment as well. That kept her feeling young and engaged. We spent many hours in the cafe a great meeting area for all visitors and residents. My wife and I totally recommend this superb home for your loved ones when it is needed. They will certainly be in safe hands.

Reply from John Ogbe, Manager at Amherst Court

Thank you for your compliments. The team will be greatly encouraged to hear these words, and we will keep striving to keep up these standards in line with our Eden philosophy of care. Mum will be definitely missed and we are glad and grateful to have been part of her journey.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Daughter of Resident) published on 30 June 2023 Submitted via Postal Card
Overall Experience

My dad became a resident of Amherst Court in November 2022 and from the day he arrived, my family and I cannot thank the home enough for the care and compassion my father receives. Thank you Amherst Court.

Reply from John Ogbe, Manager at Amherst Court

Thank you so much for your review. This will be shared with the staff team. The well being of our residents is our number one priority and our values ensure we continue to strive for excellence In our care provision.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W L (Friend of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience

When I visit my friend it is really good to see her so happy as well as cared for by timely and friendly staff.

Reply from John Ogbe, Manager at Amherst Court

Thank you for your feedback. I will pass on your comments to the staff team who put into practice our philosophy, ensuring our residents receive personalised care, tailored to their needs. Kind Regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Friend of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience

Visiting my close friend. The staff are always very friendly and caring. Very well run care facility.

Reply from John Ogbe, Manager at Amherst Court

Thank you so much for your feedback. I will pass on your compliments to the staff team who are on the front line providing our residents, relatives and friends with epic experiences. Kind Regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R C (Daughter of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience

Absolutely amazing care home for my dad. The staff are attentive, friendly and cheerful with both residents and visitors to the home. They have activities for residents and entertainment. You can also spend time with loved ones in their suites or join them for lunch in the cafe. I totally recommend this superb home for your loved ones when it is needed. They will certainly be in safe hands.

Reply from John Ogbe, Manager at Amherst Court

Thank you for your feedback. I will pass on your compliments to the staff team who are ensuring that the daily lives of our residents, friends and families is an expression of our Eden philosophy. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K K (Sister of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience

We found the staff very helpful and kind. The home was very clean.

Reply from John Ogbe, Manager at Amherst Court

Thank you so much for your feedback. I will pass on your compliments to the staff team who are in the frontline providing our residents, relatives and friends with memorable experiences. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from C P (Friend of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience
Amherst Court have looked after my friend extremely well over the past year. My mother was also a resident several years ago.

The care is wonderful and the staff are wonderful and very caring. Best care home in Kent.

Reply from John Ogbe, Manager at Amherst Court

Thank you so much for your feedback. I will pass on your compliments to the staff team who do such a wonderful job enduring the residents of Amherst are well cared for. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L S (Friend of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience

I visit my friend every week and have always found all the staff and carers to be totally professional, helpful and friendly. Every other week I have lunch in the cafe. The food is delicious and everything is always absolutely spotlessly clean. My friend is always well turned out and well cared for. Every time I phone to book a visit, the reception staff are always extremely helpful.

Reply from John Ogbe, Manager at Amherst Court

Thank you so much for your feedback. I will pass on your compliments to the staff team who are creating wonderful experiences daily for our residents, relatives and friends, putting into practice our SPARKLE values and our EDEN philosophy, providing personalised care and a community atmosphere. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from B B (Wife of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience
Very happy with Amherst Court. Extremely pleasant and welcoming residential home. From the reception to the care staff, they are most helpful and supportive.

The coffee shop staff are also very accommodating and have lovely cakes. Pleased with the room size and facilities as always clean. Food for residents is plentiful and enjoyed greatly. So pleased activities are organised too.

Reply from John Ogbe, Manager at Amherst Court

Thank you so much for your feedback. I will share your compliments with the staff team who ensure our vision '' Communities where everyone has a vibrant and fulfilling life'' is expressed in the daily lives of the residents at Amherst Court. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L S (Daughter of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience

The staff and management are always friendly. If there are any problems they always ring me but don't always follow things up. Mum seems reasonably happy but would like to go out more.

Reply from John Ogbe, Manager at Amherst Court

Thank you very much for your feedback. This is very helpful to us ensuring the needs of the residents are fully met. We have taken your comments on board and will be liaising with you and your loved one to ensure her needs are met in line with our Vision ''communities where everyone has a vibrant...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Daughter of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience

What a fantastic home. Very caring staff. Nothing is too much trouble. Clean and tidy areas and one staff member makes lovely cups of tea.

Reply from John Ogbe, Manager at Amherst Court

Thank you for such lovely compliments. I am glad you really enjoy the lovely cuppas. I will share your lovely compliments with the staff team who are providing our residents, relatives and friends with such lovely experiences. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience

Very helpful, always a smile. Mum and Dad enjoy the food. All the nurses are very nice to my mum. Very reliable place which is what Mum needs.

Reply from John Ogbe, Manager at Amherst Court

Thank you so much Sharon for your feedback. I will pass on your compliments to the staff team who do such a wonderful job enduring the residents of Amherst are well cared for. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Husband of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

My wife has only been here since last Saturday, so far so good.

Reply from John Ogbe, Manager at Amherst Court

Thank you very much for the feedback back. Your wife is settling in well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from C J (Wife of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

My husband is always so well cared for in every way. The staff are always polite and very caring. I have been so pleased with the meals and how clean the home is and my husband's room is lovely. I have nothing but praise for all of the staff.

Reply from John Ogbe, Manager at Amherst Court

Thank you for your feedback. Our objective is to make sure the residents are well cared for and your feedback goes a long way to keeping us on this path to excellence. I will pass this on to the staff team. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie H (Daughter of Resident) published on 25 January 2023 Submitted via Website
Overall Experience

My dear Mum has been cared for in Amherst Court for just over a year now. The carers are attentive, encouraging, kind and very loving, especially now mum is getting very frail. My father was also a resident at the care home but sadly died in November. The staff couldn't have been more helpful regarding dad's funeral and we even held the wake in their coffee shop. This allowed mum to attend, which was comforting for her and the family.

Reply from John Ogbe, Manager at Amherst Court

Thank you Julie for your kind comments. I will share this with the team as we continue to strive towards excellence for the benefit of our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan M (Son of Resident) published on 24 January 2023 Submitted via Website
Overall Experience

From the moment I walked into Amherst Court care home I became aware of the cleanliness of not only the home but also the residents. As we walked around all the staff were friendly and smiling making the whole home smile. Moving my mum and dad in was traumatic but the home helped make this transition easier. Mum and dad soon realised how lovely the home was, from the excellent meals, activities and staff. They settled in quite quickly and made friends. Unfortunately, we lost dad in September, but again the home were so compassionate and thoughtful caring for mum. They even gave dad a guard of honour on the day of the funeral. I honestly can't praise all the staff highly enough, nothing is ever too much trouble. I call it my nest of angels. Thank You Amherst Court A+++++++.

Reply from John Ogbe, Manager at Amherst Court

Thank you, Alan. I will pass on your glorious feedback to the wonderful staff team who keep ensuring we provide excellent care tailored to the needs of our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynne K (Daughter of Resident) published on 25 October 2022 Submitted via Postal Card
Overall Experience

Visited for Mum's birthday. Receptionist really helpful, engaged with my mum, made her feel special. Staff had decorated her room with banners and balloons, card and cake. They treat her with respect, are patient and extremely caring. As a vistor, the staff are really accommodating. Communication is satisfactory. Mum has settled in well and appears to be generally happy.

Reply from John Ogbe, Manager at Amherst Court

Thank you for your feedback, Lynne. Glad to hear Mum had a great day and that our values were evident on display. Your wonderful comments will be passed on to the team. Thanks again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Julie K (Daughter of Resident) published on 5 October 2022 Submitted via Postal Card
Overall Experience

After verbally expressing concerns after a second week of deterioration, was assured all was well and would soon settle. Then out of the blue, too challenging, he had to leave. In my opinion, this home cannot care for Alzheimer's patients and should make this clear at the onset. After finding a new placement, now realise care was not put in place in several aspects. Not sure now if we can turn around the deterioration, a concern.

Reply from John Ogbe, Manager at Amherst Court

Thank you for your feedback, Julie.

The decision made by the SMT to ask you to seek an appropriate placement/home for your father was deemed to be in his best interest and that of the other residents, and it was not taken lightly. The decision had been made at the point when we had to consider...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 October 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Amherst Court.

Upcoming Events

There are no upcoming events for Amherst Court.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Amherst Court.

Accreditations

There are no accreditations posted yet for Amherst Court.

Meet the Team (1)

Nicola Bundock
Nicola BundockJob Title:Registered Home ManagerJoined: 2025

Nicola Bundock is the Registered Home Manager at Amherst Court.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amherst Court to verify any information. View our terms and conditions. Amherst Court has an Enhanced Service -more info.