
we have found staff to always be kind, compassionate and hardworking with everyone.Paula T(Daughter-in-law of Resident/Service User)

The standards of cleanliness are high. We would thoroughly recommend this care home.Karen H(Daughter of Resident/Service User)


we have found staff to always be kind, compassionate and hardworking with everyone.Paula T(Daughter-in-law of Resident/Service User)

The standards of cleanliness are high. We would thoroughly recommend this care home.Karen H(Daughter of Resident/Service User)


Amherst Court provides a welcoming atmosphere in which residents enjoy activities, go on outings and make friends with other residents and staff. At the heart of the home is the Philosophy of Care, the Eden Alternative, where residents are encouraged to interact, engage and work towards the eradication of loneliness and boredom.
The home provides 24-hour care and support for people living with dementia, where the team of qualified and attentive staff focus on the individual needs of the residents.
Care Provided by Amherst Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 112 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Introductory Offer from £1,200 per week for new Self-Funded Residential Care/Dementia care residents. Ends 31st September*
The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included, although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top-up fees are considered.
The price(s) shown are provided by the care home. Contact Amherst Court for full pricing details and T&Cs.
Contact Amherst Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avante Care & Support
- Voluntary / Not for Profit Owned
Person in charge
- Nicola Bundock (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (112)
- Single Rooms with ensuite Wet Room (112)
Visiting
- Residents may have visitors at any time, although it is requested that meal times are avoided if possible as it is aimed to make this a relaxing and positive experience
Parking
- Parking spaces for visitors and also parking on the road adjacent to the home
Amherst Court Reviews (89)
Amherst Court has a Review Score of 9.5 (9.528) out of 10, based on 21 reviews in the last 2 years.
Over all time Amherst Court has 89 reviews.
My husband is always so well cared for in every way. The staff are always polite and very caring. I have been so pleased with the meals and how clean the home is and my husband's room is lovely. I have nothing but praise for all of the staff.
My husband is always so well cared for in every way. The staff are always polite and very caring. I have been so pleased with the meals and how clean the home is and my husband's room is lovely. I have nothing but praise for all of the staff.
Thank you for your feedback. Our objective is to make sure the residents are well cared for and your feedback goes a long way to keeping us on this path to excellence. I will pass this on to the staff team. Kind regards.
My dear Mum has been cared for in Amherst Court for just over a year now. The carers are attentive, encouraging, kind and very loving, especially now mum is getting very frail. My father was also a resident at the care home but sadly died in November. The staff couldn't have been more helpful...
My dear Mum has been cared for in Amherst Court for just over a year now. The carers are attentive, encouraging, kind and very loving, especially now mum is getting very frail. My father was also a resident at the care home but sadly died in November. The staff couldn't have been more helpful regarding dad's funeral and we even held the wake in their coffee shop. This allowed mum to attend, which was comforting for her and the family.
Thank you Julie for your kind comments. I will share this with the team as we continue to strive towards excellence for the benefit of our residents.
From the moment I walked into Amherst Court care home I became aware of the cleanliness of not only the home but also the residents. As we walked around all the staff were friendly and smiling making the whole home smile. Moving my mum and dad in was traumatic but the home helped make this...
From the moment I walked into Amherst Court care home I became aware of the cleanliness of not only the home but also the residents. As we walked around all the staff were friendly and smiling making the whole home smile. Moving my mum and dad in was traumatic but the home helped make this transition easier. Mum and dad soon realised how lovely the home was, from the excellent meals, activities and staff. They settled in quite quickly and made friends. Unfortunately, we lost dad in September, but again the home were so compassionate and thoughtful caring for mum. They even gave dad a guard of honour on the day of the funeral. I honestly can't praise all the staff highly enough, nothing is ever too much trouble. I call it my nest of angels. Thank You Amherst Court A+++++++.
Thank you, Alan. I will pass on your glorious feedback to the wonderful staff team who keep ensuring we provide excellent care tailored to the needs of our residents.
Visited for Mum's birthday. Receptionist really helpful, engaged with my mum, made her feel special. Staff had decorated her room with banners and balloons, card and cake. They treat her with respect, are patient and extremely caring. As a vistor, the staff are really accommodating. Communication...
Visited for Mum's birthday. Receptionist really helpful, engaged with my mum, made her feel special. Staff had decorated her room with banners and balloons, card and cake. They treat her with respect, are patient and extremely caring. As a vistor, the staff are really accommodating. Communication is satisfactory. Mum has settled in well and appears to be generally happy.
Thank you for your feedback, Lynne. Glad to hear Mum had a great day and that our values were evident on display. Your wonderful comments will be passed on to the team. Thanks again.
After verbally expressing concerns after a second week of deterioration, was assured all was well and would soon settle. Then out of the blue, too challenging, he had to leave. In my opinion, this home cannot care for Alzheimer's patients and should make this clear at the onset. After finding a new...
After verbally expressing concerns after a second week of deterioration, was assured all was well and would soon settle. Then out of the blue, too challenging, he had to leave. In my opinion, this home cannot care for Alzheimer's patients and should make this clear at the onset. After finding a new placement, now realise care was not put in place in several aspects. Not sure now if we can turn around the deterioration, a concern.
Thank you for your feedback, Julie.
The decision made by the SMT to ask you to seek an appropriate placement/home for your father was deemed to be in his best interest and that of the other residents, and it was not taken lightly. The decision had been made at the point when we had to consider...
Thank you for your feedback, Julie.
The decision made by the SMT to ask you to seek an appropriate placement/home for your father was deemed to be in his best interest and that of the other residents, and it was not taken lightly. The decision had been made at the point when we had to consider the safety of all other residents and staff. I had additional communication with the MDT and had asked for professional input from this team in order to make a professional decision on what would be in your father’s best interest.
Your father’s original assessment was conducted over the phone by the SMT who advised you at the time that there would be a continuous assessment of care to meet his particular needs, as identified by yourself. We had all hoped for a different outcome and that your father would still be residing at Amherst Court as his new home. I am sorry that this placement did not prove suitable for him, and we wish him all the best in his new home.
Very good all round in all departments.
Very good all round in all departments.
Thank you Kevin for your kind comments. This will be passed on to the team as they continue to strive for excellence in the best interest of our residents.
Visited my mum-in-law, was greeted with a smile in reception as usual, showed me to her room, she was waiting in her chair for her visit. She always looks well looked after, room is always tidy, staff have always been friendly. She has always had a good rapport with staff I observed when they are...
Visited my mum-in-law, was greeted with a smile in reception as usual, showed me to her room, she was waiting in her chair for her visit. She always looks well looked after, room is always tidy, staff have always been friendly. She has always had a good rapport with staff I observed when they are dealing with any care for her. Would highly recommend Amherst to others.
Thank you. We will continue to strive for excellence in the best interest of our residents and I am will pass on your kind compliments to the team.
I visit my father every day and always have an enjoyable experience. The reception staff are very friendly, the cafe staff make coffee with a smile and a chat for me to take to his room. The care staff are great with my dad and make time to chat with us. I always know what he's been up to and how...
I visit my father every day and always have an enjoyable experience. The reception staff are very friendly, the cafe staff make coffee with a smile and a chat for me to take to his room. The care staff are great with my dad and make time to chat with us. I always know what he's been up to and how he is. Dad also loves being there. First-class care home. Thank you.
Thank you Carole on behalf of the staff team and management. We take pride in our Eden philosophy and your feedback is a testimony of this and the great staff team here at Amherst Court.
Mum has been living at Amherst Court since November 2020 and appears very content.
Mum has been living at Amherst Court since November 2020 and appears very content.
Thank you Michael for your feedback. This encourages the team who always put out their best and I will be sharing this feedback with them.
Staff and management always friendly and willing to help. If my mum has any problems they will ring and keep me informed. Standard of rooms - spacious and very clean. Staff are very caring towards family and friends and look after the residents brilliantly. Only put good for activities but I'm sure...
Staff and management always friendly and willing to help. If my mum has any problems they will ring and keep me informed. Standard of rooms - spacious and very clean. Staff are very caring towards family and friends and look after the residents brilliantly. Only put good for activities but I'm sure as restrictions improve re covid they will be out and about more. So happy Mum is here.
Thank you for your comments on carehome.co.uk regarding your mum's care at Amherst Court. It is good to know you are pleased with the care provided by our dedicated staff. You are correct in assuming the residents will be out and about again soon, but that you are happy with the activities within the home during the COVID restrictions.
We are very pleased with Amhurst Court and the way they have looked after her in these difficult times. I think my mother is happy and safe at Amhurst Court and that is important to us.
We are very pleased with Amhurst Court and the way they have looked after her in these difficult times. I think my mother is happy and safe at Amhurst Court and that is important to us.
Thank you for your feedback will be passed on to the team as they continue to work hard to ensure the comfort and safety of all residents.
Very friendly and caring staff. Mum is well looked after and seems to be settling in well. Mum's well-being has improved since she has been here.
Very friendly and caring staff. Mum is well looked after and seems to be settling in well. Mum's well-being has improved since she has been here.
Thank you I will pass on your feedback to the staff team.
Generally, I find Amhurst Court ok. There are times when there are minor problems. My main problem is the manager. I think I know who he is but he has never introduced himself or spoken when I have visited dad.
Generally, I find Amhurst Court ok. There are times when there are minor problems. My main problem is the manager. I think I know who he is but he has never introduced himself or spoken when I have visited dad.
Thank you John for your comments. I am sorry I missed you at my introductory meetings and your visits to the home. Thank you for also taking my call and I look forward to meeting you in the coming weeks. As government restrictions ease, we will be reintroducing in-house relative meetings alongside our zoom meeting as we understand not everyone is able to access our zoom meetings. Best wishes
Excellent all round. The king on the cake is the staff - consistently outstanding!
Excellent all round. The king on the cake is the staff - consistently outstanding!
Thank you very much, Paul. Your comments will be passed on to the team as they continue to ensure we provide excellent care at Amherst Court.
My father loved being at Amherst Court. We felt very happy as he was treated with respect and was shown a lot of compassion. The staff are fantastic. Nothing is a problem and the care given is of the highest quality. We as a family cannot say enough about the staff as they have given our dad a...
My father loved being at Amherst Court. We felt very happy as he was treated with respect and was shown a lot of compassion. The staff are fantastic. Nothing is a problem and the care given is of the highest quality. We as a family cannot say enough about the staff as they have given our dad a wonderful time while he was there.
Thank you Murray to you and your family for all your encouragement and support to the team, and making it easy to care for Dad. Best Wishes.
Very friendly people. Very helpful. Always willing to listen to you if you have any problems.
Very friendly people. Very helpful. Always willing to listen to you if you have any problems.
My Mum moved in just over a month ago, from her old place in Norfolk. This in itself can be very worrying for dementia sufferers. However, she has felt right at home since the first few days. Rooms are spacious and clean and the staff are great. She is getting used to some different aspects, but...
Would recommend.
Mum has now been in the care of Amherst Court for 2 years - so pleased with the care and compassion afforded here. Staff are fabulous and treat her as one of the family which is so reassuring. Loved the fact that they took her on a holiday before the pandemic - this did her the world of good....
Mum has now been in the care of Amherst Court for 2 years - so pleased with the care and compassion afforded here. Staff are fabulous and treat her as one of the family which is so reassuring. Loved the fact that they took her on a holiday before the pandemic - this did her the world of good. Activities are wonderful too and so lovely to see happy residents' photos on Facebook.
Thank you Patrice for your feedback. We aim to get relatives' involvement and activities back to normal once the lockdown restrictions allow.
Dad has been so happy at Amherst Court. Sadly, dad's dementia has deteriorated so it is in his best interest to move care homes. If it was up to us we would like dad to stay because the care at Amherst is exemplary. Due to Covid we haven't been able to see dad's room and all the facilities.
Dad has been so happy at Amherst Court. Sadly, dad's dementia has deteriorated so it is in his best interest to move care homes. If it was up to us we would like dad to stay because the care at Amherst is exemplary. Due to Covid we haven't been able to see dad's room and all the facilities.
Thank you Maria for your kind and encouraging words.
I found the staff welcoming and cheerful, they treat my Mum with love and dignity and she is very happy here. I have no concerns for her happiness and care.
I found the staff welcoming and cheerful, they treat my Mum with love and dignity and she is very happy here. I have no concerns for her happiness and care.
Thank you Hilary. The team is encouraged by your kind words and Amherst Court will continue to provide quality care to our residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 October 2020Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Nicola Bundock is the Registered Home Manager at Amherst Court.
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