
we have found staff to always be kind, compassionate and hardworking with everyone.Paula T(Daughter-in-law of Resident/Service User)

The standards of cleanliness are high. We would thoroughly recommend this care home.Karen H(Daughter of Resident/Service User)


we have found staff to always be kind, compassionate and hardworking with everyone.Paula T(Daughter-in-law of Resident/Service User)

The standards of cleanliness are high. We would thoroughly recommend this care home.Karen H(Daughter of Resident/Service User)


Amherst Court provides a welcoming atmosphere in which residents enjoy activities, go on outings and make friends with other residents and staff. At the heart of the home is the Philosophy of Care, the Eden Alternative, where residents are encouraged to interact, engage and work towards the eradication of loneliness and boredom.
The home provides 24-hour care and support for people living with dementia, where the team of qualified and attentive staff focus on the individual needs of the residents.
Care Provided by Amherst Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 112 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Introductory Offer from £1,200 per week for new Self-Funded Residential Care/Dementia care residents. Ends 30th September*
The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top up fees are considered.
The price(s) shown are provided by the care home. Contact Amherst Court for full pricing details and T&Cs.
Contact Amherst Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avante Care & Support
- Voluntary / Not for Profit Owned
Person in charge
- Nicola Bundock(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (112)
- Single Rooms with ensuite Wet Room (112)
Visiting
- Residents may have visitors at any time, although it is requested that meal times are avoided if possible as it is aimed to make this a relaxing and positive experience
Parking
- Parking spaces for visitors and also parking on the road adjacent to the home
Amherst Court Reviews (84)
Amherst Court has a Review Score of 9.2 (9.245) out of 10, based on 16 reviews in the last 2 years.
Over all time Amherst Court has 84 reviews.
Very good all round in all departments.
Thank you Kevin for your kind comments. This will be passed on to the team as they continue to strive for excellence in the best interest of our residents.
Visited my mum-in-law, was greeted with a smile in reception as usual, showed me to her room, she was waiting in her chair for her visit. She always looks well looked after, room is always tidy, staff have always been friendly. She has always had a good rapport with staff I observed when they are dealing with any care for her. Would highly recommend Amherst to others.
Thank you. We will continue to strive for excellence in the best interest of our residents and I am will pass on your kind compliments to the team.
I visit my father every day and always have an enjoyable experience. The reception staff are very friendly, the cafe staff make coffee with a smile and a chat for me to take to his room. The care staff are great with my dad and make time to chat with us. I always know what he's been up to and how he is. Dad also loves being there. First-class care home. Thank you.
Thank you Carole on behalf of the staff team and management. We take pride in our Eden philosophy and your feedback is a testimony of this and the great staff team here at Amherst Court.
Mum has been living at Amherst Court since November 2020 and appears very content.
Thank you Michael for your feedback. This encourages the team who always put out their best and I will be sharing this feedback with them.
Staff and management always friendly and willing to help. If my mum has any problems they will ring and keep me informed. Standard of rooms - spacious and very clean. Staff are very caring towards family and friends and look after the residents brilliantly. Only put good for activities but I'm sure as restrictions improve re covid they will be out and about more. So happy Mum is here.
Thank you for your comments on carehome.co.uk regarding your mum's care at Amherst Court. It is good to know you are pleased with the care provided by our dedicated staff. You are correct in assuming the residents will be out and about again soon, but that you are happy with the activities within the home during the COVID restrictions.
We are very pleased with Amhurst Court and the way they have looked after her in these difficult times. I think my mother is happy and safe at Amhurst Court and that is important to us.
Thank you for your feedback will be passed on to the team as they continue to work hard to ensure the comfort and safety of all residents.
Very friendly and caring staff. Mum is well looked after and seems to be settling in well. Mum's well-being has improved since she has been here.
Thank you I will pass on your feedback to the staff team.
Generally, I find Amhurst Court ok. There are times when there are minor problems. My main problem is the manager. I think I know who he is but he has never introduced himself or spoken when I have visited dad.
Thank you John for your comments. I am sorry I missed you at my introductory meetings and your visits to the home. Thank you for also taking my call and I look forward to meeting you in the coming weeks. As government restrictions ease, we will be reintroducing in-house relative meetings alongside our zoom meeting as we understand not everyone is able to access our zoom meetings. Best wishes
Excellent all round. The king on the cake is the staff - consistently outstanding!
Thank you very much, Paul. Your comments will be passed on to the team as they continue to ensure we provide excellent care at Amherst Court.
My father loved being at Amherst Court. We felt very happy as he was treated with respect and was shown a lot of compassion. The staff are fantastic. Nothing is a problem and the care given is of the highest quality. We as a family cannot say enough about the staff as they have given our dad a wonderful time while he was there.
Thank you Murray to you and your family for all your encouragement and support to the team, and making it easy to care for Dad. Best Wishes.
Very friendly people. Very helpful. Always willing to listen to you if you have any problems.
Would recommend.
Mum has now been in the care of Amherst Court for 2 years - so pleased with the care and compassion afforded here. Staff are fabulous and treat her as one of the family which is so reassuring. Loved the fact that they took her on a holiday before the pandemic - this did her the world of good. Activities are wonderful too and so lovely to see happy residents' photos on Facebook.
Thank you Patrice for your feedback. We aim to get relatives' involvement and activities back to normal once the lockdown restrictions allow.
Dad has been so happy at Amherst Court. Sadly, dad's dementia has deteriorated so it is in his best interest to move care homes. If it was up to us we would like dad to stay because the care at Amherst is exemplary. Due to Covid we haven't been able to see dad's room and all the facilities.
Thank you Maria for your kind and encouraging words.
I found the staff welcoming and cheerful, they treat my Mum with love and dignity and she is very happy here. I have no concerns for her happiness and care.
Thank you Hilary. The team is encouraged by your kind words and Amherst Court will continue to provide quality care to our residents.
I am happy to place my mother into the care of the staff at Amherst Court, they have done so well to keep everyone safe during the pandemic. The reception staff are highly efficient and friendly. It's good that key care staff have been retained over the years. They have developed strong bonds with the residents. My mother is happy and content at Amherst Court
Thank you David for your feedback and support. Thanks to the team at Amherst Court.
Amherst Care Home has provided excellent care to Dad during the lockdown. All the staff are efficient, approachable and friendly. One staff member has been a great asset to the team when we come to visit Dad. the visits have been well thought-out and Covid friendly.
Thank you for your feedback Billy. I will share this with the team and particularly the staff member that has contributed to having a great experience during your visits.
Through the love, care and professionalism of the staff, my mother was able to have 2 years of quality living that I'm not sure she would have had anywhere else. I cannot put strongly enough how much we rate the home and the ethos of the staff. They treated us like family and made something that was very difficult bearable, even enjoyable.
Thank you for your feedback, Alistair. We are grateful for the opportunity to care for your mother and glad she had 2 great years at Amherst.
Since the lockdown, whilst I have not been able to visit him, I speak to him and the staff regularly and I cannot over state how much we both appreciate how much everyone at Amherst has gone above and beyond "the call of duty".
My son was visiting from Australia and said he would bring us to Amherst Court to visit his Aunt. This was very much on the spur of the moment. We were received by all staff in a very pleasant and friendly way. Our relative was very happy to see us and was extremely happy being there. She looks so much better since the last time we went. Thank you all so much.
Thank you for your feedback and we are pleased you enjoyed your visit. Please let us know if there is any way we can facilitate contact in the future if this is causing problems. We would be happy to facilitate calls to ensure everyone stays in touch.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 October 2020Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Nicola Bundock is the Registered Home Manager at Amherst Court.
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