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Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole, Dorset BH14 0PA
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The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)
Ashley Court Care Home, Poole
From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)
Ashley Court Care Home, Poole
Ashley Court Care Home, Poole

Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.

The home is easy to reach by road,...  

Care Provided by Ashley Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Contact Ashley Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gigy Johnson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (12)

Ashley Court Care Home Reviews (219)

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9.8

Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years. Over all time Ashley Court Care Home has 219 reviews.

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Showing 219 reviews matching selected criteria
Review from Marion M (Wife of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience

My husband has been in Ashley Court Care Home for the last three weeks. He has settled well. I am very impressed with the standard of care he is receiving. The home is very clean and smells fresh.

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Review from D P (Brother of Resident) published on 29 May 2018 Submitted via Postal Card
Overall Experience

My brother was a resident here for 3 months for end of life care. He had a sunny, bright room with cheerful caring staff. As a family, we could not have asked for more. Thank you to all staff for showing such care and dignity during a very difficult time.

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Review from Michael W (Husband of Resident) published on 25 May 2018 Submitted via Postal Card
Overall Experience

The staff and premises are excellent. I have no complaints whatsoever. If I ever have concerns there is always someone on hand t consider them. Above all, the staff, both nursing and caring, are very kind.

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Review from C G (Wife of Resident) published on 18 May 2018 Submitted via Postal Card
Overall Experience

Not happy with the laundering. Not happy when I find my husband in other people's clothes. Not often, but it does happen.

Reply from Lizzie Burgess, Marketing Manager at Ashley Court Care Home
We are sorry to hear that you have concerns regarding the standard of laundry service provided at Ashley Court.
Now you have made me aware of your concern and after our discussion, I am pleased to say we have been able to address these issues and have put actions in place.

Please feel free to...  

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Review from C N (Wife of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

A wonderfully supportive home and all staff had huge empathy with residents and family members. I was always made to feel welcome whenever I visited and offered a cup of tea! The home is immaculately clean and the standard of care could not be better. The patient staff ratio particularly impressive. A very warm and caring environment.

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Review from Heather S (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card
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My mother has been a resident here since December 2012. She has been very happy here and is always well looked after. All the staff have shown great kindness and understanding during her time at Ashley Court Care Home.

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Review from Graham H (Son of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

Very happy with the care my mother and all the other residents receive. The staff are well trained, attentive and create a happy environment for all. Various activities are provided to engage the residents. It's a happy home!

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Review from D B (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

My father went to Ashley Court from hospital, the family found them to be most caring and understanding of my father's care. Unfortunately, my father was only there for a week and a half before he passed away, but during his time there he was very well looked after and I would recommend Ashley Court.

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Review from Marion S (Cousin of Resident) published on 18 April 2018 Submitted via Postal Card
Overall Experience
My cousin had been here in Ashley Court for 4 years and had been very happy here, well looked after by caring friendly staff.

Also, my cousin always said how content she was there.

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Review from S W (Daughter of Resident) published on 13 April 2018 Submitted via Postal Card
Overall Experience

Very caring staff, helpful and kind. Home clean and tidy to very high standard. Food very good. Staff are also very friendly to us as visitors, which is comforting to us and knowing mum is being well looked after.

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Review from S G (Son of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience
I think that the staff do all that they can, because my father is nearly always in bed because of pressure sores. He does seem to injure his arms a lot because he is always on the move, even in bed.

He thinks he is at work even though he is in bed and cannot walk away anymore which makes it difficult for the staff because he thinks they are trying to stop him from working.

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Review from Margaret G (Sister of Resident) published on 11 April 2018 Submitted via Postal Card
Overall Experience
My sister has been a resident of Ashley Court for 2 1/2 years where she has found love and care from every member of staff, from kitchen staff through to nursing care.
This has truly been home from home for her and she has been extremely happy.
Sadly she has just passed away but even in their sadness at losing her they could not be faulted. They were caring and organised and treated arrangements and family with dignity and love.

I would like to think that if I ever needed residential care I would be placed in a home like this one.

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Review from Joan C (Wife of Resident) published on 27 February 2018 Submitted via Postal Card
Overall Experience

The care given to residents is first class. Management and carers are extremely caring and friendly. They treat the residents like family. They show great respect and kindness to all residents. It is heartbreaking to have to place a loved one in a home and it is reassuring to see the care and support given to residents and resident's relatives. I visit my husband every day and it is comforting to see he is receiving the best possible care.

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Review from Julia C (Daughter of Resident) published on 21 February 2018 Submitted via Postal Card
Overall Experience

My mother has been a resident at Ashley Court since November 2017. I have been extremely impressed with the facilities and the care and support provided to my mother is first class. Ashley Court provides a homely and caring environment which I would have no hesitation in highly recommending. It is such a comfort to me to know my mother is being well looked after.

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Review from Joy M (Wife of Resident) published on 15 December 2017 Submitted via Postal Card
Overall Experience

It took us a long time to find the right home for my husband, but we knew this was the one. He took a time to settle and is now very happy. All staff are great. My husband loves the food. I'm very happy that he is here, safe and sound.

Many thanks.

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Review from Sally W (Mother of Resident) published on 7 November 2017 Submitted via Postal Card
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Was a little worried at putting our daughter into care. Ashley Court and the staff were wonderful. She could not have been better cared for. We are so grateful.

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Review from Gill T (Daughter of Resident) published on 19 October 2017 Submitted via Postal Card
Overall Experience
My father has recently moved to Ashley Court where he is now a resident. Although he has deteriorated with his health, the staff have shown so much care and understanding towards him and his needs. They are also so supportive with us all as a family, showing us compassion and strength.

I would not hesitate to recommend Ashley Court to anyone who is looking for 'outstanding' care for an elderly relative.

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Review from Jo M (Daughter of Resident) published on 18 October 2017 Submitted via Postal Card
Overall Experience
We were told by the hospital that Mum needed to go into a acre home. I am so glad that we chose Ashley Court. All the staff are really lovely and the staff to resident ratio is fantastic.
They can't do enough to help you.
Mum is gluten free and they have even got special biscuits in just for her.

Well done to everyone.

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Review from Sue B (Daughter of Resident) published on 11 September 2017 Submitted via Postal Card
Overall Experience

My mum was a resident in Ashley Court Care Home for 2 and a half years. The care she received was excellent. The staff were caring, kind, considerate and my mum was treated with dignity at all times. The home is bright and airy. The activity staff were wonderful. I will definitely recommend the home.

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Review from Michelle M (Granddaughter of Resident) published on 21 August 2017 Submitted via Postal Card
Overall Experience

Very well run care home, nice friendly staff who make my grandad feel at home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Ashley Court Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Ashley Court Care Home.

Meet the Team (5)

Gigy Johnson
Gigy JohnsonJob Title:Home ManagerJoined: 2019

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Ancy Shaji
Ancy ShajiJob Title:Deputy ManagerJoined: 2014

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

Ioan Popa
Ioan PopaJob Title:Head of MaintenanceJoined: 2014

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

Mihai Croitoru
Mihai CroitoruJob Title:Head ChefJoined: 2019

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

Albert Prazeres
Albert PrazeresJob Title:Head HousekeeperJoined: 2013

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.

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