
The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.
The home is easy to reach by road,...
Care Provided by Ashley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashley Court Care Home for full pricing details and T&Cs.
Contact Ashley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Gigy Johnson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (12)
Ashley Court Care Home Reviews (219)
Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years.
Over all time Ashley Court Care Home has 219 reviews.
I have been very pleased with the care my mum has received since coming to Ashley Court 1 1/2years ago. I am impressed that there has been a consistent staff team. Everyone is very friendly and keep me up to date with mum's progress.
Dad was very well looked after and was treated with dignity and kindness by the staff.
Professional, person-centred care. Thank you.
My mum's experience to date has been brilliant. She is clean and comfortable. Her room is bright and airy. The staff are lovely, they are all very compassionate. They are very efficient in all her needs.
Happy with care, staff always friendly and offering if we would like a drink. Mum seems happy even though she's very ill.
Care is brilliant, staff are lovely, welcoming me. Very warm and friendly in reception. I am very happy with the care and am happy to visit Ashley Court.
Excellent service and friendly service.
From my first visit I was impressed with the staff and their obvious attitude towards their residents. The home is lovely and homely too. Proper care is offered. My father is lucky to be here.
My brother, who needs a lot of care, has always been happy there and very well looked after. The staff are caring and friendly. The room he was in was of a good size, clean and with good facilities. There is a garden which he could enjoy in the warmer months. The management was always willing to listen to my comments and answer my questions. Action was taken when appropriate and great patience was shown in dealing with any difficulties.
The staff were so professional and caring with the attention that was given to mother. It was nothing less than outstanding.
We couldn't have asked for more.
Overall very good. Good staff. Good food. Clean environment. Friendly staff, caring. Nice garden, quite happy here.
Thank you for your lovely review. We are very happy to hear that you are pleased with the services provided at Ashley Court.
This home is excellent. I cannot speak highly enough of management and care. All the staff from top management to carers are dedicated and always happy to discuss residents' needs Residents always seem happy and are treated with dignity. Improvements are made to surroundings often, making the home bright and airy.
We will continue to make improvements to the environment to ensure high standards are maintained.
We will share your comments with all the staff.
The staff are welcoming and supportive and I hear good things about them all the time from my nan. They are good with my nan and I am confident to leave knowing she is well looked after. We both love the garden and regularly enjoy sitting out on visits.
Ashley Court is a lovely clean and tidy home. All the staff are friendly, patient and caring. My mother has been here for five weeks and I have only positive feelings for the way she is being looked after.
My mother has been a resident at Ashley Court since March 2018. She has been very well cared for and is always clean and tidy. The nursing care is far superior than a hospital. The animation team arrange excellent entertainment. Mum loves to sing along. I would definitely keep my mother here as long as possible. The staff are excellent and patient.
Both of my parents reside in this care home. They are cared for well, it is clean, with very caring and friendly staff. Food is of a good standard and any problems are dealt with efficiently. Activities also good. This is the third care home for my Mother but here she will stay.
As a family, we were very happy with the care and attention and made to feel welcome. We were sorry it was a short visit, but happy he is at peace. Thank you for all the help and friendliness.
Since recovering here as an interim resident I have been treated with the utmost care and attention by the nurses and health care assistants. All staff have been extremely friendly and I have been treated with the upper most dignity at all times. Rooms are cleaned daily and meals have been of a good standard.
Finding a place for dad for some respite was daunting as we had not been happy previously. From the outset, everyone at Ashley Court was so helpful and kind. Dad has settled in a matter of weeks and to see him with company around lovely hot tasty meals, clean and tidy and excellent nursing care has given my sister and I such peace of mind. We visit daily and know when we leave he is safe and well looked after and Ashley Court is where we hope he will stay.
Ashley Court Care Home has been exemplary in showing care for my mother after she had a stroke. The staff are kindness itself and she has made considerable improvement under their care. She has a lovely room which is always kept very clean and fresh and there are always kind touches like keeping her plants watered!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Ashley Court Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Ashley Court Care Home.
Meet the Team (5)

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service -more info.