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Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole, Dorset BH14 0PA
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The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)
Ashley Court Care Home, Poole
From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)
Ashley Court Care Home, Poole
Ashley Court Care Home, Poole

Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.

The home is easy to reach by road,...  

Care Provided by Ashley Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Contact Ashley Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gigy Johnson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (12)

Ashley Court Care Home Reviews (219)

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9.8

Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years. Over all time Ashley Court Care Home has 219 reviews.

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Showing 219 reviews matching selected criteria
Review from J P (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

I have been very pleased with the care my mum has received since coming to Ashley Court 1 1/2years ago. I am impressed that there has been a consistent staff team. Everyone is very friendly and keep me up to date with mum's progress.

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Review from Joan D (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card
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Dad was very well looked after and was treated with dignity and kindness by the staff.

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Review from Paul M (Son of Resident) published on 22 February 2019 Submitted via Postal Card
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Professional, person-centred care. Thank you.

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Review from Lynne P (Daughter of Resident) published on 22 February 2019 Submitted via Postal Card
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My mum's experience to date has been brilliant. She is clean and comfortable. Her room is bright and airy. The staff are lovely, they are all very compassionate. They are very efficient in all her needs.

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Review from N W (Son of Resident) published on 22 February 2019 Submitted via Postal Card
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Happy with care, staff always friendly and offering if we would like a drink. Mum seems happy even though she's very ill.

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Review from P S (Husband of Resident) published on 19 February 2019 Submitted via Postal Card
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Care is brilliant, staff are lovely, welcoming me. Very warm and friendly in reception. I am very happy with the care and am happy to visit Ashley Court.

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Review from G F (Nephew of Resident) published on 13 February 2019 Submitted via Postal Card
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Excellent service and friendly service.

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Review from Lynne D (Daughter of Resident) published on 18 December 2018 Submitted via Postal Card
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From my first visit I was impressed with the staff and their obvious attitude towards their residents. The home is lovely and homely too. Proper care is offered. My father is lucky to be here.

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Review from Nigel O (Brother of Resident) published on 14 December 2018 Submitted via Website
Overall Experience

My brother, who needs a lot of care, has always been happy there and very well looked after. The staff are caring and friendly. The room he was in was of a good size, clean and with good facilities. There is a garden which he could enjoy in the warmer months. The management was always willing to listen to my comments and answer my questions. Action was taken when appropriate and great patience was shown in dealing with any difficulties.

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Review from Mark F (Son of Resident) published on 29 October 2018 Submitted via Postal Card
Overall Experience
The care that was shown to our mother whilst at Ashley Court was the very best we could have hoped for.
The staff were so professional and caring with the attention that was given to mother. It was nothing less than outstanding.

We couldn't have asked for more.

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Review from H T (Resident / Service User) published on 24 October 2018 Submitted via Postal Card
Overall Experience

Overall very good. Good staff. Good food. Clean environment. Friendly staff, caring. Nice garden, quite happy here.

Reply from Rachel Bedford, Manager at Ashley Court Care Home

Thank you for your lovely review. We are very happy to hear that you are pleased with the services provided at Ashley Court.

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Review from June W (Wife of Resident) published on 24 October 2018 Submitted via Postal Card
Overall Experience

This home is excellent. I cannot speak highly enough of management and care. All the staff from top management to carers are dedicated and always happy to discuss residents' needs Residents always seem happy and are treated with dignity. Improvements are made to surroundings often, making the home bright and airy.

Reply from Rachel Bedford, Manager at Ashley Court Care Home
Thank You for your review. We are pleased to hear that you are happy with the services provided at Ashley Court.
We will continue to make improvements to the environment to ensure high standards are maintained.

We will share your comments with all the staff.

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Review from L S (Granddaughter of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

The staff are welcoming and supportive and I hear good things about them all the time from my nan. They are good with my nan and I am confident to leave knowing she is well looked after. We both love the garden and regularly enjoy sitting out on visits.

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Review from John B (Son of Resident) published on 20 September 2018 Submitted via Postal Card
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Ashley Court is a lovely clean and tidy home. All the staff are friendly, patient and caring. My mother has been here for five weeks and I have only positive feelings for the way she is being looked after.

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Review from Joanna W (Daughter of Resident) published on 20 September 2018 Submitted via Postal Card
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My mother has been a resident at Ashley Court since March 2018. She has been very well cared for and is always clean and tidy. The nursing care is far superior than a hospital. The animation team arrange excellent entertainment. Mum loves to sing along. I would definitely keep my mother here as long as possible. The staff are excellent and patient.

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Review from Susan H (Daughter of Resident) published on 18 September 2018 Submitted via Website
Overall Experience

Both of my parents reside in this care home. They are cared for well, it is clean, with very caring and friendly staff. Food is of a good standard and any problems are dealt with efficiently. Activities also good. This is the third care home for my Mother but here she will stay.

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Review from B V (Relative of Resident) published on 16 July 2018 Submitted via Postal Card
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As a family, we were very happy with the care and attention and made to feel welcome. We were sorry it was a short visit, but happy he is at peace. Thank you for all the help and friendliness.

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Review from P W (Respite Resident) published on 9 July 2018 Submitted via Postal Card
Overall Experience

Since recovering here as an interim resident I have been treated with the utmost care and attention by the nurses and health care assistants. All staff have been extremely friendly and I have been treated with the upper most dignity at all times. Rooms are cleaned daily and meals have been of a good standard.

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Review from Vanessa H (Daughter of Resident) published on 23 June 2018 Submitted via Postal Card
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Finding a place for dad for some respite was daunting as we had not been happy previously. From the outset, everyone at Ashley Court was so helpful and kind. Dad has settled in a matter of weeks and to see him with company around lovely hot tasty meals, clean and tidy and excellent nursing care has given my sister and I such peace of mind. We visit daily and know when we leave he is safe and well looked after and Ashley Court is where we hope he will stay.

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Review from V B (Daughter of Resident) published on 1 June 2018 Submitted via Postal Card
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Ashley Court Care Home has been exemplary in showing care for my mother after she had a stroke. The staff are kindness itself and she has made considerable improvement under their care. She has a lovely room which is always kept very clean and fresh and there are always kind touches like keeping her plants watered!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Ashley Court Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Ashley Court Care Home.

Meet the Team (5)

Gigy Johnson
Gigy JohnsonJob Title:Home ManagerJoined: 2019

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Ancy Shaji
Ancy ShajiJob Title:Deputy ManagerJoined: 2014

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

Ioan Popa
Ioan PopaJob Title:Head of MaintenanceJoined: 2014

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

Mihai Croitoru
Mihai CroitoruJob Title:Head ChefJoined: 2019

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

Albert Prazeres
Albert PrazeresJob Title:Head HousekeeperJoined: 2013

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.

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