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Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole, Dorset BH14 0PA
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The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)
Ashley Court Care Home, Poole
From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)
Ashley Court Care Home, Poole
Ashley Court Care Home, Poole

Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.

The home is easy to reach by road,...  

Care Provided by Ashley Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Contact Ashley Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gigy Johnson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (12)

Ashley Court Care Home Reviews (219)

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9.8

Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years. Over all time Ashley Court Care Home has 219 reviews.

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Showing 219 reviews matching selected criteria
Review from Timothy B (Son of Resident) published on 18 July 2019 Submitted via Postal Card
Overall Experience
Friendly, efficient, careing and tolerant of my relative.

Something could be improved in the laundry, mixing up and a lot not ironed.

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Review from J S (Daughter of Resident) published on 18 July 2019 Submitted via Postal Card
Overall Experience
Care, first class. Clean everywhere. The staff are always welcoming.

My relative is encouraged to sit with other residents rather than stay in her room.

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Review from T H (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card
Overall Experience

My mum arrived here in September 2018. The staff have been so helpful and very friendly and have made my mum's stay at Ashley Court very comfortable.

Reply from Ancy Shaji, Manager at Ashley Court Care Home

Thank you for the review and the good comment.

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Review from A B (Niece of Resident) published on 3 June 2019 Submitted via Postal Card
Overall Experience

All the family are very pleased with the care and friendliness in this care home. The room is a lovely size. My Auntie loves it here. The staff really look after her so well and nothing is too much trouble. The activities that are put on are fab.

Reply from Ancy Shaji, Manager at Ashley Court Care Home

Thank you for your time to review us and for the good comments.

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Review from S B (Daughter of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience

My mother had a happy short stay with excellent and care attention.

Reply from Ancy Shaji, Manager at Ashley Court Care Home

Thank you for the good comments.

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Review from I G (Son of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience

Our mother was in care at Ashley Court for about 4 years until her recent death. We found the facilities and staff to be much better than the lead alternative and our mother was very well cared for throughout, with attention to detail and good communication with the family. Despite her difficulties, she remained very happy while at Ashley Court.

Reply from Ancy Shaji, Manager at Ashley Court Care Home

Thank you for your kind review.

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Review from Phil B (Son-in-law of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience

Very pleased with all the attention and care given to my mother-in-law.

Reply from Ancy Shaji, Manager at Ashley Court Care Home

Thank you for your kind review.

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Review from D B (Niece of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience

This care home is amazing. All the staff are very caring and keep you updated on any information. The facilities are fantastic and the rooms are clean and spacious. I would recommend this care home to anyone. You are all amazing.

Reply from Ancy Shaji, Manager at Ashley Court Care Home

Thanks for your review and good comments.

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Review from K C (Friend of Resident) published on 30 May 2019 Submitted via Postal Card
Overall Experience

My friend was kept comfortable and well looked after. He always commented on how nice the staff were.

Reply from Ancy Shaji, Manager at Ashley Court Care Home

Thank you for your kind review and good comments.

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Review from S B (Sister of Resident) published on 30 May 2019 Submitted via Postal Card
Overall Experience

This care home is very nice and clean. The staff are lovely. They look after my sister really well.

Reply from Ancy Shaji, Manager at Ashley Court Care Home

Thank you for your kind review.

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Review from D B (Husband of Resident) published on 26 April 2019 Submitted via Postal Card
Overall Experience
In contrast with previous experiences of care homes, this was like moving my husband into a loving, caring family where his every need was anticipated and his personal feelings respected.

I have no concerns when I have to leave him after a visit.

Reply from Ancy Shaji, Manager at Ashley Court Care Home

Thank you so much for reviewing us and thanks for your good comments.

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Review from R F (Son of Resident) published on 9 April 2019 Submitted via Postal Card
Overall Experience
Excellent staff and care and attention.

Always there to help and very friendly.

Reply from Rachel Bedford, Manager at Ashley Court Care Home

Thank you so much for this excellent care review.

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Review from J M (Wife of Resident) published on 8 April 2019 Submitted via Postal Card
Overall Experience

Everything in the home is great. I love my husband being here. A1*

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Review from Carolyne M (Daughter of Resident) published on 20 March 2019 Submitted via Website
Overall Experience

Very poor service with regards to a resident with dementia. Home claims to be a specialist dementia care home, I have seen no evidence of this. My father has vascular dementia and unfortunately refuses personal care. Staff have not done anything about this and allowed him to become more and more unkempt and sleep in filthy clothes. I have to provide this care when I visit. Last Saturday I discovered there is an NHS Intermediate Dementia Care Service for this type of situation, I have referred my father to them. Why didn't the staff at the home inform me of this service? Why have I had to find out about it and make the referral myself? They are not pro-active and I do not feel that they are especially 'caring'. Items also constantly go missing from his room and often cannot be found, item in point his wallet with money in it that was never found. Also, certain items of clothing go missing, he has no underpants, despite my writing his room number with a special pen on the labels of all his clothing.

Reply from Ancy, Deputy Manager at Ashley Court Care Home

Thank you for your feedback. We have taken your comments on board and we will organise a meeting between yourself and the dementia specialist services who are currently supporting the home towards your father’s care and have been involved for a significant time, to ensure you are up to date with...  

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Review from H G (Daughter of Resident) published on 15 March 2019 Submitted via Postal Card
Overall Experience
I'm very happy with the care and attention my dad receives at the home.

The staff are friendly and professional.

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Review from N A (Son of Resident) published on 15 March 2019 Submitted via Postal Card
Overall Experience

A very efficiently run care home where my father feels very comfortable and well looked after. We are regular visitors to the home and the top floor projects a calm and positive atmosphere (which includes the activities team). The food always looks appetising and the tea and cakes are always welcome when we visit. The only surprising issue is the lack of a Manager but I trust that will be resolved soon.

Reply from Ancy, Deputy Manager at Ashley Court Care Home

Thank you for your review about our home. I am pleased to confirm a new manager has been appointed and will be joining us in April.

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Review from J P (Daughter of Resident) published on 15 March 2019 Submitted via Postal Card
Overall Experience
Excellent care and kindness showed to my mother during her rehab after a fall.
She was looked after by everyone with respect and a good manner and she enjoyed much laughter.
It was wonderful to be free to come and go, visiting her at any time of the day.

Thank you.

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Review from Barbara L (Friend of Resident) published on 13 March 2019 Submitted via Postal Card
Overall Experience

From what I have seen on my 3 visits I think the standard of care is excellent. There is always staff available and the staff seem so caring. The bedrooms are comfortable, spacious and well planned.

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Review from M W (Nephew of Resident) published on 28 February 2019 Submitted via Postal Card
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Staff are lovely. My uncle is looked after well.

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Review from L W (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience
When I come to see dad he is always clean and tidy and well looked after.

The staff are always kind and friendly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Ashley Court Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Ashley Court Care Home.

Meet the Team (5)

Gigy Johnson
Gigy JohnsonJob Title:Home ManagerJoined: 2019

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Ancy Shaji
Ancy ShajiJob Title:Deputy ManagerJoined: 2014

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

Ioan Popa
Ioan PopaJob Title:Head of MaintenanceJoined: 2014

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

Mihai Croitoru
Mihai CroitoruJob Title:Head ChefJoined: 2019

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

Albert Prazeres
Albert PrazeresJob Title:Head HousekeeperJoined: 2013

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.

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