
The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.
The home is easy to reach by road,...
Care Provided by Ashley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashley Court Care Home for full pricing details and T&Cs.
Contact Ashley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Gigy Johnson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (12)
Ashley Court Care Home Reviews (219)
Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years.
Over all time Ashley Court Care Home has 219 reviews.
Something could be improved in the laundry, mixing up and a lot not ironed.
My relative is encouraged to sit with other residents rather than stay in her room.
My mum arrived here in September 2018. The staff have been so helpful and very friendly and have made my mum's stay at Ashley Court very comfortable.
Thank you for the review and the good comment.
All the family are very pleased with the care and friendliness in this care home. The room is a lovely size. My Auntie loves it here. The staff really look after her so well and nothing is too much trouble. The activities that are put on are fab.
Thank you for your time to review us and for the good comments.
My mother had a happy short stay with excellent and care attention.
Thank you for the good comments.
Our mother was in care at Ashley Court for about 4 years until her recent death. We found the facilities and staff to be much better than the lead alternative and our mother was very well cared for throughout, with attention to detail and good communication with the family. Despite her difficulties, she remained very happy while at Ashley Court.
Thank you for your kind review.
Very pleased with all the attention and care given to my mother-in-law.
Thank you for your kind review.
This care home is amazing. All the staff are very caring and keep you updated on any information. The facilities are fantastic and the rooms are clean and spacious. I would recommend this care home to anyone. You are all amazing.
Thanks for your review and good comments.
My friend was kept comfortable and well looked after. He always commented on how nice the staff were.
Thank you for your kind review and good comments.
This care home is very nice and clean. The staff are lovely. They look after my sister really well.
Thank you for your kind review.
I have no concerns when I have to leave him after a visit.
Thank you so much for reviewing us and thanks for your good comments.
Always there to help and very friendly.
Thank you so much for this excellent care review.
Everything in the home is great. I love my husband being here. A1*
Very poor service with regards to a resident with dementia. Home claims to be a specialist dementia care home, I have seen no evidence of this. My father has vascular dementia and unfortunately refuses personal care. Staff have not done anything about this and allowed him to become more and more unkempt and sleep in filthy clothes. I have to provide this care when I visit. Last Saturday I discovered there is an NHS Intermediate Dementia Care Service for this type of situation, I have referred my father to them. Why didn't the staff at the home inform me of this service? Why have I had to find out about it and make the referral myself? They are not pro-active and I do not feel that they are especially 'caring'. Items also constantly go missing from his room and often cannot be found, item in point his wallet with money in it that was never found. Also, certain items of clothing go missing, he has no underpants, despite my writing his room number with a special pen on the labels of all his clothing.
Thank you for your feedback. We have taken your comments on board and we will organise a meeting between yourself and the dementia specialist services who are currently supporting the home towards your father’s care and have been involved for a significant time, to ensure you are up to date with...
The staff are friendly and professional.
A very efficiently run care home where my father feels very comfortable and well looked after. We are regular visitors to the home and the top floor projects a calm and positive atmosphere (which includes the activities team). The food always looks appetising and the tea and cakes are always welcome when we visit. The only surprising issue is the lack of a Manager but I trust that will be resolved soon.
Thank you for your review about our home. I am pleased to confirm a new manager has been appointed and will be joining us in April.
She was looked after by everyone with respect and a good manner and she enjoyed much laughter.
It was wonderful to be free to come and go, visiting her at any time of the day.
Thank you.
From what I have seen on my 3 visits I think the standard of care is excellent. There is always staff available and the staff seem so caring. The bedrooms are comfortable, spacious and well planned.
Staff are lovely. My uncle is looked after well.
The staff are always kind and friendly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Ashley Court Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Ashley Court Care Home.
Meet the Team (5)

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service -more info.