The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)
From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)
The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)
From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)
Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.
The home is easy to reach by road,...
Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.
The home is easy to reach by road, bus, or train, and is set in the popular area of Dorset, making it convenient for family visits.
Along with long-term care, Ashley Court also offers respite care, ideal for those needing short-term support due to illness or to give regular carers a break. This service ensures top-quality care for residents during their stay.
The activities coordinators at Ashley Court ensure that residents’ wishes are listened to and that there’s always something fun to do for those who want to take part.
Ashley Court has 60 bedrooms spread over three floors, all of which can be made personal to suit each resident’s taste. Residents can either bring their own furniture or use the home’s fully furnished rooms. The garden is a peaceful space with benches, a summer house and a greenhouse.
Known for its great activities and excellent care, Ashley Court is supported by a long-standing and caring team who work hard to make every day special.
Call today to speak with a care solutions advisor or book a visit to Ashley Court and see how they can help you.
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The price(s) shown are provided by the care home. Contact Ashley Court Care Home for full pricing details and T&Cs.
Ashley Court Care Home has a Review Score of 9.9 (9.860) out of 10, based on 62 reviews in the last 2 years.
Over all time Ashley Court Care Home has 221 reviews.
Recently had a new cook and the food is excellent.
Recently had a new cook and the food is excellent.
I would recommend the care here on the grounds of their caring ways with the most difficult of people. I am always welcomed with a smile when I visit.
I would recommend the care here on the grounds of their caring ways with the most difficult of people. I am always welcomed with a smile when I visit.
Something could be improved in the laundry, mixing up and a lot not ironed.
Something could be improved in the laundry, mixing up and a lot not ironed.
My relative is encouraged to sit with other residents rather than stay in her room.
My relative is encouraged to sit with other residents rather than stay in her room.
My mum arrived here in September 2018. The staff have been so helpful and very friendly and have made my mum's stay at Ashley Court very comfortable.
My mum arrived here in September 2018. The staff have been so helpful and very friendly and have made my mum's stay at Ashley Court very comfortable.
Thank you for the review and the good comment.
All the family are very pleased with the care and friendliness in this care home. The room is a lovely size. My Auntie loves it here. The staff really look after her so well and nothing is too much trouble. The activities that are put on are fab.
All the family are very pleased with the care and friendliness in this care home. The room is a lovely size. My Auntie loves it here. The staff really look after her so well and nothing is too much trouble. The activities that are put on are fab.
Thank you for your time to review us and for the good comments.
My mother had a happy short stay with excellent and care attention.
My mother had a happy short stay with excellent and care attention.
Thank you for the good comments.
Our mother was in care at Ashley Court for about 4 years until her recent death. We found the facilities and staff to be much better than the lead alternative and our mother was very well cared for throughout, with attention to detail and good communication with the family. Despite her...
Our mother was in care at Ashley Court for about 4 years until her recent death. We found the facilities and staff to be much better than the lead alternative and our mother was very well cared for throughout, with attention to detail and good communication with the family. Despite her difficulties, she remained very happy while at Ashley Court.
Thank you for your kind review.
Very pleased with all the attention and care given to my mother-in-law.
Very pleased with all the attention and care given to my mother-in-law.
Thank you for your kind review.
This care home is amazing. All the staff are very caring and keep you updated on any information. The facilities are fantastic and the rooms are clean and spacious. I would recommend this care home to anyone. You are all amazing.
This care home is amazing. All the staff are very caring and keep you updated on any information. The facilities are fantastic and the rooms are clean and spacious. I would recommend this care home to anyone. You are all amazing.
Thanks for your review and good comments.
My friend was kept comfortable and well looked after. He always commented on how nice the staff were.
My friend was kept comfortable and well looked after. He always commented on how nice the staff were.
Thank you for your kind review and good comments.
This care home is very nice and clean. The staff are lovely. They look after my sister really well.
This care home is very nice and clean. The staff are lovely. They look after my sister really well.
Thank you for your kind review.
I have no concerns when I have to leave him after a visit.
I have no concerns when I have to leave him after a visit.
Thank you so much for reviewing us and thanks for your good comments.
Always there to help and very friendly.
Always there to help and very friendly.
Thank you so much for this excellent care review.
Everything in the home is great. I love my husband being here. A1*
Everything in the home is great. I love my husband being here. A1*
Very poor service with regards to a resident with dementia. Home claims to be a specialist dementia care home, I have seen no evidence of this. My father has vascular dementia and unfortunately refuses personal care. Staff have not done anything about this and allowed him to become more and more...
Very poor service with regards to a resident with dementia. Home claims to be a specialist dementia care home, I have seen no evidence of this. My father has vascular dementia and unfortunately refuses personal care. Staff have not done anything about this and allowed him to become more and more unkempt and sleep in filthy clothes. I have to provide this care when I visit. Last Saturday I discovered there is an NHS Intermediate Dementia Care Service for this type of situation, I have referred my father to them. Why didn't the staff at the home inform me of this service? Why have I had to find out about it and make the referral myself? They are not pro-active and I do not feel that they are especially 'caring'. Items also constantly go missing from his room and often cannot be found, item in point his wallet with money in it that was never found. Also, certain items of clothing go missing, he has no underpants, despite my writing his room number with a special pen on the labels of all his clothing.
Thank you for your feedback. We have taken your comments on board and we will organise a meeting between yourself and the dementia specialist services who are currently supporting the home towards your father’s care and have been involved for a significant time, to ensure you are up to date with...
Thank you for your feedback. We have taken your comments on board and we will organise a meeting between yourself and the dementia specialist services who are currently supporting the home towards your father’s care and have been involved for a significant time, to ensure you are up to date with their input. I will be very grateful if you could approach us to make us aware of the items missing so we can assist with this matter.
The staff are friendly and professional.
The staff are friendly and professional.
A very efficiently run care home where my father feels very comfortable and well looked after. We are regular visitors to the home and the top floor projects a calm and positive atmosphere (which includes the activities team). The food always looks appetising and the tea and cakes are always...
A very efficiently run care home where my father feels very comfortable and well looked after. We are regular visitors to the home and the top floor projects a calm and positive atmosphere (which includes the activities team). The food always looks appetising and the tea and cakes are always welcome when we visit. The only surprising issue is the lack of a Manager but I trust that will be resolved soon.
Thank you for your review about our home. I am pleased to confirm a new manager has been appointed and will be joining us in April.
Thank you.
Thank you.
From what I have seen on my 3 visits I think the standard of care is excellent. There is always staff available and the staff seem so caring. The bedrooms are comfortable, spacious and well planned.
From what I have seen on my 3 visits I think the standard of care is excellent. There is always staff available and the staff seem so caring. The bedrooms are comfortable, spacious and well planned.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
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The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.
Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them...
Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.
I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich...
I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.
I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I...
I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.
As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by...
As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.
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