Barton Lodge

My mum was previously in a care home in December 2022 and she slipped over and spent 7 weeks in hospital. The care home then said they couldn’t meet her needs so after visiting other care homes, which we were not happy with, we found out that a new care home had just opened called Barton Lodge. Wow, what a brilliant home this is, I say this not just because of the facilities the home has, but the kindness, care and commitment the staff have shown to my mum.

My mother is currently staying at Barton Lodge Care Home and is one of the first residents. We have had a very warm welcoming from the staff and management team at Barton Lodge. The team are very friendly and supportive, always smiling and happy to help. The home’s refurbishments are beautiful and it’s lovely and clean. The food looks and smells amazing. We wish the team every success with their future of building up the home.

My father has come to Trefoil for temporary respite. All the staff are fantastic with him and myself. He is well looked after, with medication when required, food, snacks and drinks all on hand. Beautifully clean building, very safe with plenty of company and support. His room is very well laid out. A big thank you to all the carers, managers, reception staff, chef, housekeepers and caretakers. They all work well to look after the service users.

I find Trefoil to be such a heartwarming environment where all staff are genuinely kind and supportive to residents and family members. I get comfort knowing my dad is very well cared for here at Trefoil in every possible way. When family members are away we are appreciative that Dad has the best possible care with authenticity. Thank you.

Mum was a respite resident. All staff were welcoming and friendly,y and made every effort to accommodate her needs. Communication was a little patchy and varied, to begin with, but swiftly improved, and staff went out of their way to accommodate regular calls with our Mum. It's a shame that activities were minimal, but I understand this was not the usual situation due to the circumstances at the time.

A happy and caring home where residents are treated with dignity and kindness within pleasant and comfortable surroundings. A good team and a good environment!

Trefoil is a warm and friendly environment. All staff are helpful and fully engaged with both residents and their families. My husband is happy and content, which is testament to the home's continued hard work and efforts; and which is a huge relief to me.

Dad has settled nicely into the home. Communication is frequent and dad's needs are always met. The home is spotlessly clean and they constantly strive to find new ways to improve current practice and improve the lives of all residents.

My mum moved into Trefoil House in January 2020 as sadly she was unable to look after herself at home as she had been diagnosed with Vascular Dementia and Alzheimers. Unfortunately, the Covid 19 pandemic commenced in mid-March and the home was closed due to lockdown. Mum's care prior to Covid was excellent. During lockdown Trefoil kept us updated with our loved ones well-being with regular e-mails and where possible we have been able to visit via the garden in the summer and window visits during the winter months. POD visits then took place from springtime and finally face to face. Mum's care continues to be excellent. The manager and his staff are always accommodating with their support and time which must have been a challenge recently.

My nan has been at Trefoil House for over a year. A difficult time for any care home with Covid. I am so grateful to Trefoil for keeping my nan safe. They are warriors, all of the staff, exceptional and a certain few of them go over and beyond. Clean establishment, very homely, communication has definitely improved. Well done to the team.

All the staff are very friendly and helpful. It's lovely to see the activities on Facebook. The rooms are more than adequate and clean.

Adjustment to the home to allow visits during this lockdown has been made very well, and the actual visits are very well organised.

My dad was transferred there from a previous home, he has a massive room, 3 x 3-course meals a day, seems to enjoy the food, settled quickly, and staff are friendly and helpful. I get regular emails with any updates happening, which seems to be well handled, and I've been in now twice!

Trefoil is a fantastic home. My mother lived here for just over 3-years. Mum was well cared for, and the staff team are very dedicated and consistent. The home is clean, and the bedrooms are of a good size, there is also a lot of communal space for people to meet. Within the home, there are also some "quiet" areas, which are good. The gardens are fantastic and different areas have different themes. There were always activities planned. Mum always loved visiting the in-house hairdressers. 10/10 for Trefoil House.

He is visiting again very soon and I know he will have an equally good stay. Thank you.

Trefoil House is a very caring and professionally run care home. The staff are especially good and are always cheerful and very helpful. As I live overseas (Australia) it is very comforting to know that Mum is being so well looked after. While I was able to visit Mum earlier this year it was clear that she was happy and extremely well cared for. Communication from Trefoil is very good and in these COVID times, it is reassuring to know that safety measures are so thorough. I have no hesitation in highly recommending Trefoil and its staff and volunteers.

I feel Trefoil House has dealt very well with past months of lockdown.

My dad has been a resident at Trefoil House for over three years and I cannot fault the care he has been given. Even through these challenging times, staff have been in contact with me regularly regarding Dad and arranged a video call so I could see him, as well as a visit in person when this was allowed. The staff are extremely welcoming and the care they provide is exemplary. When you enter the building, it doesn’t feel like a ‘care home’, but a loving home that you would be happy to stay at yourself. It has beautiful gardens for residents to enjoy, as well as a shop, hair salon and bar. I regularly recommend Trefoil to others looking for a home for their loved ones.

I cannot praise Trefoil and the care team highly enough, they have cared for my mother so well since she moved in Jan 2020, and since Covid 19 started and Lockdown was put in place they have done their upmost to keep our loved ones safe, cared for, entertained, and free from the virus, which they have managed amazingly. I would recommend Trefoil to anyone looking for a well run, homely and caring place for a loved one.

Very caring home with very professional standards. A family atmosphere with a friendly, welcome from all the staff. Modern, bright building with many windows to observe the beautiful gardens. My mum has lived there for over 3-years and she feels very safe and comfortable there. It is a joy to visit and they are doing their utmost in these difficult times to allow the residents to keep in contact with their family/friends as much as possible.