Regency Manor Residential & Nursing Home

16/17 Blair Avenue, Lower Parkstone, Poole BH14 0DA
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Top 20 carehome certificate
9.9 83 Reviews
  • Regency Manor Residential & Nursing Home, Poole
Regency Manor presents itself as a contemporary and luxurious care home situated in the tranquil residential neighbourhood of Lower Parkstone, conveniently positioned between the charming coastal towns of Poole and Bournemouth.

The esteemed care home in Poole caters to individuals with both dementia and non-dementia needs, firmly upholding the principle that each resident deserves bespoke care tailored to their specific requirements, irrespective of their medical conditions.

The team's approach to dementia care is thoughtfully designed to uphold each individual's sense of independence and dignity, ensuring they never feel compromised in any way.

Furthermore, the home prioritises the input of those under their care, ensuring they actively participate in determining the level of care they desire from the dedicated staff. Driven by compassion and empathy, they are committed to providing dignified, person-centred care.

Endorsed by the Care Quality Commission (CQC) with an Outstanding rating in February 2017, Regency Manor ranks among the top one per cent of care homes in the UK. You can trust that the team at Regency Manor consistently exceeds expectations to deliver the highest standards of care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

The weekly charges start at £1300, but they may vary depending on the assessment conducted by the home.

These prices are only a guideline, please contact Regency Manor Residential & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Amy Richardson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (57)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • Regency Manor welcomes friends and family of loved ones to treat it as a private home of a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organised at visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.

Parking

  • Parking is available on-site at Aranlaw, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.

Regency Manor Residential & Nursing Home Reviews (83)

Total of 83, showing 41-60
9.9

Regency Manor Residential & Nursing Home has a Review Score of 9.9 (9.936) out of 10, based on 13 reviews in the last 2 years. Over all time Regency Manor Residential & Nursing Home has 83 reviews.

Overall Experience

  • 80
  • 3
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Date Published

83
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4
13
70

Review from Maria P (Daughter of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There are so many exceptional staff at Regency Manor that it is difficult to choose one thing that epitomises the wonderful care, love and friendship that the residents experience. Perhaps the following will show why Regency Manor is, in my opinion, "head and shoulders" above most other care homes.
My mother enjoys weekend trips out but her mobility recently meant it was extremely difficult for me to move her safely between her wheelchair and my car.
A member of the activities team has a classic London taxi and he has arrived, off duty, on several Sundays to take me and mum in her wheelchair, for some wonderful cream teas. He combines this with bringing another lady to spend precious time with her husband, who is a resident at Regency Manor.
When we arrive back with mum he collects the other lady and takes her home again.
She is unable to visit without this help so this kind act brings joy and enrichment to 4 lives and we are all very grateful.
This is just one instance of the way staff at Regency Manor go above and beyond what is expected of them. Well done, each and every one of you.

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Review from Barry S (Grandson of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Granddad says it is magnificent, he feels comfortable and likes the fact that he can decide to mix in or stay in his room. Staff are kind and look after him even when poorly. Granddad enjoys the food and it has a good variety. He likes having his own television in his room.

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Review from S T (Niece of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was clean and comfortable. Residents appear happy and well cared for.

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Review from H T (Wife of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so happy with the care my husband is getting. The home is wonderful.

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Review from Patrick H (Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found living here is very nice: The staff are excellent and I have made some friends. Sometime in the future, I would very much like to visit the Dorset county named Tolpuddle.

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Review from Iris R (Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living in here, I have a big room with 2 windows. I like the activities when I get out, I feel treated with respect and the carers are lovely.

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Review from Sylvia C (Friend of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a visitor here for almost 2 years and have always had a very warm welcome. There is always smiles on faces whether staff or residents. My friend tells me also that everyone is so kind, nothing is too much trouble. I have visited many homes but never seen the love and care that is given here,
so very gentle with residents even at difficult times. This home is a fine example of elderly care in every way, it is light, bright and so very clean, just amazing.

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Review from Brian R (Son of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad enjoyed living here. Dad said that had he known what it was like he would have moved here much sooner. There's a huge amount of thought that goes into ensuring everyone is cared for as the individual that they are and that each resident feels that Regency is their home. Mind you, for quite
some time Mum thought she was staying in a hotel.
I cannot praise the staff here enough for making the last years of my parent's lives as enjoyable and as comfortable as they were. A lot of good memories.

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Review from Dennis H (Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. What more can I say?

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Review from Tara M (Daughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and friendly staff. Very clean. Always look forward to visiting.

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Review from Jonathan J (Regular Volunteer) published on 22 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Regency Manor is a very welcoming home, every time we are around we can see how well the residents are cared for and how happy they are, the activity team are always creating new and exciting things for the residents, nothing is too much for them.

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Review from Barbara P (Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy with my care, the food is very good, I enjoy the activities when I can come. I like my room. I think it is a good home.
I told my sister-in-law to come and live at The Regency.

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Review from Shane B (Friend of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come to Regency Manor to visit a friend of mine. The staff are always welcoming, especially one particular member of staff who is, I think, Head of the unit. The floor is always clean and tidy and the residents always look happy. It's always a pleasant visit.

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Review from K W (Daughter of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been very good, staff are very kind and caring. Mum has settled very well and she enjoys the activities and days out.

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Review from Ronald M (Brother of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the past 2 years my sister has always been comfortable and at ease and has always spoken highly of the care she has received and we as a family have observed this.
Keep it up and thank you.

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Review from Susan F (Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Regency Manor for a year, it is very comfortable. I like the food, the carers are happy and lovely, always happy to help and have a compelling sense of humour. I like my family to come and visit me at any time, I like the activities. My favourite space at the home is the cafe - shop
and balcony. I'm happy here and I like the home.

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Review from Roger E (Husband of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my wife has from all the staff at Regency Manor.

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Review from Sonia S (Friend of Resident) published on 4 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first time that we went to Regency Manor, we were very impressed. The welcome by the staff was warm and friendly even though they didn't know us. The whole atmosphere of the place was homely and inviting. All the residents looked content and were clean and tidy and cared for. If we were
ever in a position where we need care for a family member, we would be very happy for them to be looked after there. Well done to all the staff.

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Review from J W (Resident) published on 6 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in Regency Manor for more than a year. What I like about Regency Manor is that I feel free to go around the home and I enjoy the cafe area and the garden. The staff are always ready to help and give assistance, they make me feel confident about myself and treat me with respect and dignity and
they have a sense of humour. I don't feel like a live in a care home.

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Review from Sean S (Friend of Resident) published on 24 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities. The rooms are excellent and very well presented. The facilities at the home are also excellent with both indoor and outdoor common areas for the entertainment of guests.


The staff are wonderful and will sort out any problems very quickly. They are always happy to see you and

constantly check on both residents and visitors to make sure everyone is happy.


The best care home I have had the pleasure of visiting.

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Regency Manor Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.994 for Regency Manor Residential & Nursing Home is calculated as follows: ( (155 Excellents x 5) + (1 Goods x 4) ) ÷ 156 Ratings = 4.994

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.942 Points relating to the number of positive Reviews for Regency Manor Residential & Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 13 Positive Reviews ÷ 13.8 = 0.942

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Amy

Amy Richardson

Job Title: Home Manager at Regency Manor Care Home

Joined: 2024

Amy Richardson is an experienced and dedicated care professional with a strong background in healthcare management. With a passion for improving the lives of residents and a commitment to delivering high-quality care, Amy has successfully led teams to provide outstanding care services.


Having worked in various leadership roles within the care sector, Amy brings a wealth of experience in managing care homes, ensuring compliance with regulatory standards, and fostering a positive and supportive environment for both residents and staff.


Her leadership style is focused on compassion, professionalism, and continuous improvement, making her a valued member of our team. Amy is committed to ensuring that every resident feels valued, respected, and cared for as an individual.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Regency Manor Residential & Nursing Home to verify any information. View our terms and conditions. Regency Manor Residential & Nursing Home has an Enhanced Service - more info.