Regency Manor Residential & Nursing Home

16/17 Blair Avenue, Lower Parkstone, Poole BH14 0DA
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Top 20 carehome certificate
9.9 83 Reviews
  • Regency Manor Residential & Nursing Home, Poole
Regency Manor presents itself as a contemporary and luxurious care home situated in the tranquil residential neighbourhood of Lower Parkstone, conveniently positioned between the charming coastal towns of Poole and Bournemouth.

The esteemed care home in Poole caters to individuals with both dementia and non-dementia needs, firmly upholding the principle that each resident deserves bespoke care tailored to their specific requirements, irrespective of their medical conditions.

The team's approach to dementia care is thoughtfully designed to uphold each individual's sense of independence and dignity, ensuring they never feel compromised in any way.

Furthermore, the home prioritises the input of those under their care, ensuring they actively participate in determining the level of care they desire from the dedicated staff. Driven by compassion and empathy, they are committed to providing dignified, person-centred care.

Endorsed by the Care Quality Commission (CQC) with an Outstanding rating in February 2017, Regency Manor ranks among the top one per cent of care homes in the UK. You can trust that the team at Regency Manor consistently exceeds expectations to deliver the highest standards of care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

The weekly charges start at £1300, but they may vary depending on the assessment conducted by the home.

These prices are only a guideline, please contact Regency Manor Residential & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Amy Richardson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (57)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • Regency Manor welcomes friends and family of loved ones to treat it as a private home of a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organised at visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.

Parking

  • Parking is available on-site at Aranlaw, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.

Regency Manor Residential & Nursing Home Reviews (83)

Total of 83, showing 81-83
9.9

Regency Manor Residential & Nursing Home has a Review Score of 9.9 (9.936) out of 10, based on 13 reviews in the last 2 years. Over all time Regency Manor Residential & Nursing Home has 83 reviews.

Overall Experience

  • 80
  • 3
  • 0
  • 0
  • 0

Date Published

83
0
4
13
70

Review from Valerie G (Wife of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has bee a resident for 2 and a half years. Every day my family and I realise how fortunate we are to have found Regency Manor. The care shown by all the staff, management, carers, housekeeping, catering and maintenance is exceptional.
All the staff smile and address my husband and I by name.
They remember information about our family and show interest in their activities which helps my husband. I am welcome to visit at any time and I enjoy joining in the activities with my husband.

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Treated with Dignity

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Review from Andrew H (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very clean and caring environment. My mother is well looked after and the staff do their very best to look after all her needs and treat her with dignity and respect.
She is very happy within herself.

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Review from Suzanne T (Granddaughter of Resident) published on 6 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandma has been living at Regency for 2 years now. When we came to see it, whilst searching for a home, it stood out above the rest. The staff and managers are always friendly and helpful. When we visit weekly, we hear how kind and caring they are with the residents and feel so glad that Grandma is
there where she is safe and looked after. In the time she has been there, I think it has only improved, the garden room is beautiful, and we can take her down there for a cup of coffee and a sit-down. The garden has been landscaped so it can be used more too. There are lots of activities on offer. The staff I have come across are all really lovely too, always ready to help or answer questions. I would definitely recommend Regency Manor.

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Regency Manor Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.994 for Regency Manor Residential & Nursing Home is calculated as follows: ( (155 Excellents x 5) + (1 Goods x 4) ) ÷ 156 Ratings = 4.994

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.942 Points relating to the number of positive Reviews for Regency Manor Residential & Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 13 Positive Reviews ÷ 13.8 = 0.942

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Amy

Amy Richardson

Job Title: Home Manager at Regency Manor Care Home

Joined: 2024

Amy Richardson is an experienced and dedicated care professional with a strong background in healthcare management. With a passion for improving the lives of residents and a commitment to delivering high-quality care, Amy has successfully led teams to provide outstanding care services.


Having worked in various leadership roles within the care sector, Amy brings a wealth of experience in managing care homes, ensuring compliance with regulatory standards, and fostering a positive and supportive environment for both residents and staff.


Her leadership style is focused on compassion, professionalism, and continuous improvement, making her a valued member of our team. Amy is committed to ensuring that every resident feels valued, respected, and cared for as an individual.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Regency Manor Residential & Nursing Home to verify any information. View our terms and conditions. Regency Manor Residential & Nursing Home has an Enhanced Service - more info.