Regency Manor Residential & Nursing Home

16/17 Blair Avenue, Lower Parkstone, Poole BH14 0DA
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9.9 83 Reviews
  • Regency Manor Residential & Nursing Home, Poole
Regency Manor presents itself as a contemporary and luxurious care home situated in the tranquil residential neighbourhood of Lower Parkstone, conveniently positioned between the charming coastal towns of Poole and Bournemouth.

The esteemed care home in Poole caters to individuals with both dementia and non-dementia needs, firmly upholding the principle that each resident deserves bespoke care tailored to their specific requirements, irrespective of their medical conditions.

The team's approach to dementia care is thoughtfully designed to uphold each individual's sense of independence and dignity, ensuring they never feel compromised in any way.

Furthermore, the home prioritises the input of those under their care, ensuring they actively participate in determining the level of care they desire from the dedicated staff. Driven by compassion and empathy, they are committed to providing dignified, person-centred care.

Endorsed by the Care Quality Commission (CQC) with an Outstanding rating in February 2017, Regency Manor ranks among the top one per cent of care homes in the UK. You can trust that the team at Regency Manor consistently exceeds expectations to deliver the highest standards of care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

The weekly charges start at £1300, but they may vary depending on the assessment conducted by the home.

These prices are only a guideline, please contact Regency Manor Residential & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Amy Richardson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (57)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • Regency Manor welcomes friends and family of loved ones to treat it as a private home of a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organised at visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.

Parking

  • Parking is available on-site at Aranlaw, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.

Regency Manor Residential & Nursing Home Reviews (83)

Total of 83, showing 61-80
9.9

Regency Manor Residential & Nursing Home has a Review Score of 9.9 (9.936) out of 10, based on 13 reviews in the last 2 years. Over all time Regency Manor Residential & Nursing Home has 83 reviews.

Overall Experience

  • 80
  • 3
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Date Published

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Review from Shirley (Daughter of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my aunt received was outstanding, so much so that when my mother in law needed respite care for dementia, she stayed at Regency Manor and is still there.
Following this, my mother needed full-time care and has now been at Regency Manor for 10 months and is very happy there. Neither my aunt
(who sadly passed away last year) nor my mother have dementia. The care given to both dementia and non-dementia residents is exceptional. The activity staff are very friendly and give above and beyond!

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Review from Penny H (Daughter of Resident) published on 12 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Luxury care, truly amazing. Their commitment and care to their residents is second to none. It also extends its care to the family with support and help.
The Team they have are outstanding and I am extremely happy with the wonderful care my mum receives.
Thank you to all.

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Review from E S (Wife of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all kind and caring and have time for the residents. The best place out of the five I looked at for my husband.

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Review from Alex M (Daughter of Resident) published on 21 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel the care our mother received was second to none, both the day and night staff were so professional and caring. They were truly amazing in their dedication and their tireless efforts to give her the best quality of life they possibly could. When our mother became unwell, not only did the staff
take care of her every need we, her daughters, also felt cared for. Nothing was too much trouble.


When Mum peacefully passed away, the support, respect and genuine concern the night staff showed both us and our mother helped make our loss easier to bear. This just underlined for us that they were genuinely fond of her and for such dedicated staff, caring for someone like our mum isn't just 'a job' - they are a credit to the organisation.

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Review from Alison H (Daughter of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't praise Regency Manor enough, from the moment we arrived (unannounced) to look around, to admission, settling and caring for Mum.
It became truly her home and she was settled and so well cared for. The staff always treated Mum with dignity and respect.
Mum was well dressed and there was always
attention to detail - hair, jewellery and lipstick. We were totally confident that Mum was in the best place - staff always keeping us informed too.

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Review from Karen D (Daughter of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was such a relief when I met one of the Deputy Managers from Regency Manor in July last year (2016) at the hospital.
Her smile and reassurance gave me the confidence to pass the respite care of my mother to the care home. I had already visited Regency Manor and found it to be the most wonderful
place, with light, bright decor, very clean, excellent facilities and welcoming staff. It was also the little things, like the door knocker on each of the brightly painted door to each residents room which proved to me this was the right place.
Since my mother became a permanent resident I cannot fault their care of her in any way. I am always informed of any medical issues with my mother and I know she is in safe hands. All the staff are dedicated and positive - it is a pleasure to see them.
Sometimes I forget this is a care home and not a five star hotel!

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Review from R G (Son of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Perfect place for my mother to be at this time in her life. All her needs and requirements are met and life is made interesting for her.

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Review from Eileen B (Sister of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very welcoming. The home is always clean and tidy.

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Review from P F (Son of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was perfect for my mother and had been treated very well. Carers very kind and courteous. Very fitting time for my mother for the end of her life.

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Review from Kenneth G (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for approximately 5 years and she has not always been easy on the staff because of her dementia and water infections, but I always feel she has the best attention. The staff are always most polite and never seem ruffled by her abrupt behaviour, which I have often witnessed.
I am always kept informed of her health and well-being and could not ask for any more.

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Review from B W (Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is fine. All are friendly and helpful. I'm being well looked after.

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Review from Janet G (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Regency Manor had friendly management and caring staff and made me very welcomed. If I had any concerns, they were always there to help and were understanding. The care my mum had was brilliant from the day mum went into Regency Manor. Mum was very happy and had a new lease of life with all the activities
that they offered.

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Review from S C (Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy at this home. I feel I am well looked after with nothing to worry about.

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Review from E W (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been made to feel very welcome. She is treated as an individual and the staff know her needs and likes.
Nothing is too much trouble and staff go out of their way for residents and also family and visitors.

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Review from S C (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 5 years now and is quite settled and happy. The staff are very kind and attentive. They endeavour to get the residents to join in weekly activities which is good. Very pleased overall.

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Review from Neil R (Son of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I were looking for a care home for both of our parents. We shortlisted three in the Poole and Bournemouth area. When my father was shown each, he chose Regency Manor Residential & Nursing Home and we have not been disappointed. The staff have looked after my mother and father in their
final days with dignity, respect and care. Homes for the elderly are unfortunately necessary and I would recommend Regency Manor Residential & Nursing Home to anyone who wants their loved ones to have a pleasant twilight.

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Review from B S (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers very kind and helpful in every way. Other residents are very friendly.

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Review from Ken H (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent. Home very clean, neat and tidy. Rooms well furnished. Dad enjoys the food.

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Review from Richard F (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A bright and well-maintained care home with excellent facilities. An impressive standard of care is delivered by kindly and dedicated staff. Particular emphasis is placed on tailoring support to the individual needs of the client, enhancing their wellbeing and contentment.

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Review from Kathleen S (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything satisfactory. Staff are excellent.

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Regency Manor Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.994 for Regency Manor Residential & Nursing Home is calculated as follows: ( (155 Excellents x 5) + (1 Goods x 4) ) ÷ 156 Ratings = 4.994

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.942 Points relating to the number of positive Reviews for Regency Manor Residential & Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 13 Positive Reviews ÷ 13.8 = 0.942

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Amy

Amy Richardson

Job Title: Home Manager at Regency Manor Care Home

Joined: 2024

Amy Richardson is an experienced and dedicated care professional with a strong background in healthcare management. With a passion for improving the lives of residents and a commitment to delivering high-quality care, Amy has successfully led teams to provide outstanding care services.


Having worked in various leadership roles within the care sector, Amy brings a wealth of experience in managing care homes, ensuring compliance with regulatory standards, and fostering a positive and supportive environment for both residents and staff.


Her leadership style is focused on compassion, professionalism, and continuous improvement, making her a valued member of our team. Amy is committed to ensuring that every resident feels valued, respected, and cared for as an individual.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Regency Manor Residential & Nursing Home to verify any information. View our terms and conditions. Regency Manor Residential & Nursing Home has an Enhanced Service - more info.