






Collinson House is situated in the centre of Luton and aims to create an atmosphere which is calm, relaxed and reassuring for older people and those living with dementia.
The home provides residents with a secure, familiar and homely environment including spacious accommodation and modern facilities.
A dedicated team of staff are trained and supervised to provide the highest standard of care while responding sensitively to the evolving needs of the...
Care Provided by Collinson House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include all meals, accommodation , heat, light, power, laundry services, activities.
Excluded from weekly fees are: Hairdressing, chiropody services, newspapers, personal clothing, toiletries, day trips
The price(s) shown are provided by the care home. Contact Collinson House for full pricing details and T&Cs.
Contact Collinson House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- DMP Healthcare
- Private Owned
Person in charge
- Mandy Colman(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (29)
Parking
- On Site Parking
Collinson House Reviews (64)
Collinson House has a Review Score of 9.9 (9.912) out of 10, based on 25 reviews in the last 2 years.
Over all time Collinson House has 64 reviews.
Staff were professional & friendly towards him. Its dads 2nd time here, he was happy. Enjoyed the company. Only complaint he would have liked larger tv in his room
Hannah was very good reassured us to go on holiday dad would be fine
Definately will be booking dad in again when we need respite.
5 stars
My mum was here twice the first time for a month then again for end of life care. The home itself could do with a bit of decorating but you cannot fault the staff. They are so caring and compassionate to the patients and visitors. I highly recommend this home
My brother is in very high spirits, looks extremely healthy, very chatty. I was so pleased to see him like this and I can't thank the staff enough for all the care and attention they have given him.
I and all my family were so happy with the care and kindness shown to our mum/nan and also to us. We were very nervous of leaving her but the staff were so reassuring and patient with us.The staff are amazing, everyone is always cheerful and helpful. The only complaint would be the food, my mum found it very bland.
My elderly uncle has been here for a month respite from a hospital stay and looking at permanent stay. I cannot fault the care he is receiving from the moment we met the manager and her fantastic staff. I knew it was the place for him. They go above and beyond and my uncle is very happy there.
Mum stayed here for 2 weeks to give me a break. She has dementia and I was very happy for her to be in this care home.
Since my cousin has been here the deputy manager has been great with help with his care and that has not been easy. Because he has been very hard work. They have managed him very well and I am truly happy with all their service and I am truly grateful with all their help.
The staff treat Dad with dignity and respect and are always there to help him. They check on him everytime they pass his room and always help him to the dining room for his meals. He gets on well with them.
Nice big garden with benches flowers etc, newly refurbished dining room. Even met the chef and he was lovely.
Collinson House care home has a lovely special feel to it. It's not a showy place like some, but it is clean, well organised with a relaxed feel. The staff are super friendly and helpful. The newly finished dining room is well set and the home has a nice intimate cozy feel about it. I would definitely recommend and know several friends with relatives that have been very happy with the care provided in this home.
The standard of care is excellent. I am so pleased my husband is being so well looked after. Staff and management are so approachable. Massive thank you to everybody who works here. Special thank you to the deputy manager for always caring and has spent so much time understanding my husband's needs.
All the staff are always friendly, warm all welcoming. My grandmother is fond of the staff and they always keep me updated on a regular basis if there are any changes with her health.
Excellent care for my brother. He is very happy - staff cater for his diet and religion. My brother enjoys Collinson House and management are amazing.
All staff very friendly and always listen to any concerns.
Since my mum has moved in here, I have seen her change for the better. She has told me on many occasions how much she loves it here. The staff are lovely and professional at all times. Her safety and security along with her happiness are all taken seriously. She is treated with dignity and respect. I honestly think this is an amazing place!
Staff always helpful, home has a nice atmosphere. Nice outside garden space for dry weather, plenty of seating. Residents always seem happy.
I am very pleased that I chose Collinson House for my aunt to stay at. Everyone is so friendly and she is cared for and looked after in every way possible. I always feel welcome here by all the staff and they always make time for me if I need to discuss anything to do with my aunt. I have visited other care homes in the area and I have found that Collinson House is the best. I would recommend anybody who is looking for a care home to apply to this one. I have never found any faults with the place and I am happy that my aunt is here.
Mum has recently entered Collinson for respite car. She has received excellent care and I am kept fully informed of her wellbeing. Food is great and staff are very helpful, kind & approachable. They really care about their residents and treat them with kindness & respect.
My nan is taken very good care of. The manager and one staff member in particular take very good care of her needs, cannot fault them.
First time for visiting our friend. Homely atmosphere. Kind staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Collinson House.
There are no upcoming events for Collinson House.
Awards / Recognitions (1)
- 31 Jan 2025Recipient: DMP Healthcare
Accreditations
There are no accreditations posted yet for Collinson House.
Meet the Team (1)

Hello, my name is Mandy and I am the manager of Collinson House. Having started my career in Nursing I transferred my skills to Health and social care and have over thirty years of experience.
I am a focused and driven manager with a strong belief in developing our team in order to provide exceptional care delivery. I love to spend time with family and friends and enjoy swimming, reading and cooking in my free time.
Frequently Asked Questions about Collinson House
What types of Care is Collinson House registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Collinson House have?
There are 29 Single Rooms.
What are the Facilities & Services at Collinson House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Collinson House to the centre of Luton?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Collinson House to verify any information. View our terms and conditions. Collinson House has an Enhanced Service -more info.