






Collinson House is situated in the centre of Luton and aims to create an atmosphere which is calm, relaxed and reassuring for older people and those living with dementia.
The home provides residents with a secure, familiar and homely environment including spacious accommodation and modern facilities.
A dedicated team of staff are trained and supervised to provide the highest standard of care while responding sensitively to the evolving needs of the...
Care Provided by Collinson House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include all meals, accommodation , heat, light, power, laundry services, activities.
Excluded from weekly fees are: Hairdressing, chiropody services, newspapers, personal clothing, toiletries, day trips
The price(s) shown are provided by the care home. Contact Collinson House for full pricing details and T&Cs.
Contact Collinson House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- DMP Healthcare
- Private Owned
Person in charge
- Mandy Colman(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (29)
Parking
- On Site Parking
Collinson House Reviews (64)
Collinson House has a Review Score of 9.9 (9.912) out of 10, based on 25 reviews in the last 2 years.
Over all time Collinson House has 64 reviews.
My dad stayed here for six weeks after being in hospital for a long time. The staff were brilliant with helping rehabilitate my father and get him back up on his feet. The staff were amazing and my father was always so positive about the staff and how great they were. He thoroughly enjoyed the food and stated how friendly and loving all the staff were. I would highly recommend this place to anyone.
My dad is very comfortable here, he knows the layout and all the carers and residents very well and is well looked after, although he can at times be challenging, he enjoys a game of dominoes and gets to play often.
I had my great-uncle come to Collinson House Care Home until he passed. He was particularly difficult to manage at night time, the manager assured us that his needs will be met. The staff were patient and friendly and made him happy and comfortable in his last days.
My mum, who is in her mid 90s, has dementia and has been cared for at Collinson House Care Home since July 2020. Throughout this time she has received excellent care and the staff make Mum as comfortable as she could possibly be. Additionally the Collinson House staff have treated me and my father with the utmost consideration and friendship. I cannot speak too highly of the care and service they provide.
My grandad has always cared for my nan but when he took ill at the beginning of the year we knew he needed a break. My nan went and stayed at Collinson House Care Home for just over a week and I cannot fault the team enough. It was so hard for my grandad to leave her but they kept us informed and reassured. Nan seemed happy and settled and we got to take care of Grandad for the week. The staff were kind and patient and very approachable. They took great care of Nan.
I would like to thank the staff at the care home for all the hard work they put in throughout my grandmother's stay. They always went above and beyond to make sure she and others were always happy and content. Much appreciation to you all!
After spending some time in there for respite, I was amazed at how much all the staff had done for him e.g. helping him get dressed. Started eating more food and soon got back to his old self with the attention of all the lovely and helpful staff. Wonderful manager to talk to if you had any concerns. Would highly recommend.
We were particularly pleased with the decisions made by the management over the last year with regards to Covid.
Even though she can be stubborn, they take great care to understand her needs. They keep me informed of any issues.
Good team.
My mother has lived at Collinson House for two years and I am very happy with the quality of care she receives on a daily basis. I had been looking for a care home for some time and was immediately taken with the level of cleanliness and how professional and friendly the staff were. There was no doubt about it - this was the best care home for my mother. Throughout the pandemic, it's clear to me the staff have worked extremely hard to maintain such a high standard of care. This is an extremely well-run care home.
I would highly recommend this care home to anyone looking to put a family member in. All staff are kind, friendly and generous. All management teams are excellent, they go above and beyond their call of duty and I felt my grandad was very looked after at all times and listened to his requests and well-loved like their only family. Sadly grandad passed in February. I can call my Nan whenever I want without any trouble the carers always have time for me. My nan is still in the home and is very happy. Many thanks to all those who cared for my grandad.
At the beginning of 2020, we had to make the decision to find my nana a care home. My mum came across Collinson House and without hesitation, this was our choice. Nana received the best care we could have hoped for during 2020 with the lockdown. We felt reassured that Nana was in the best place, being looked after. We were told regularly about her well-being. Early December 2020 we were informed that Nana was showing the first signs of passing away. We were able to spend quality time with her over the few weeks she had left. Although this was a sad time for us, we knew she was receiving the best care and this was comforting to us. Thank you all at Collinson House for the compassion you put into your jobs.
Clean, expertly run, friendly staff, very helpful and understanding, passionate care. Would highly recommend. My mum was treated with dignity and love. In this very uncertain year, the staff did all they could to make visiting safe and secure.
Moving my mother in law to Collinson House has been life-changing for me and my family. The staff are kind, compassionate and consistently highly professional. They are warm and caring and my mother in law has grown in confidence and developed secure attachments with carers and other residents. The pandemic has been extremely challenging but the communication honesty and openness of management provides us with peace of mind. Mum is clearly thriving under the care of the Collinson team and physically presents as healthier happier and much more stimulated than where she was previously a resident. She enjoys her food and the social mealtimes and has gained much-needed weight. We are extremely grateful for every member of the team at Collinson.
In 2015 my great aunt selected this home to be her new residence when she was diagnosed with Lewy Body Dementia. From that time to the date of her passing in February 202 we have had and seen quality service at this home. All of the managers over this period have truly displayed professionalism, which motivated and shared amongst the daily staff.
Beautiful establishment. Staff very polite and helpful, not only to the residents but to family, friends and visitors. Always first name terms and staff very caring. Rooms well equipped, beautifully kept, allowing personal items to make the room personal to the resident (excellent home). Staff also spoke several languages, which allowed them to cater to my relative.
So happy with the care my grandad received at Collinson House, the staff were always friendly, helpful, kind, thoughtful and nothing was too much trouble for my grandad or the family. I have never felt more welcomed and looked after on walking through doors. When we left my grandad in the care of staff I always felt reassured that he would be well cared for. Thank you all so much.
All the staff are professional, well trained and pleasant. Any queries I had were listened to and dealt with.
What a wonderful place and my Dad has asked me to write so too. Since coming to Collinson House in November 2018 he has never looked better and is enjoying it with people who care for him and make him safe. Thank you; he didn't even want to come to ours at Christmas as you have all made him feel so welcome as well. The staff cannot do enough for Dad or us when we visit. Collinson House is clean, friendly and welcoming. We can't thank you enough. Happy New Year to all the lovely staff and residents in Collinson House.
With poor health, physical disability and two daughters unable to manage we were faced with the sad decision to look for a care home for our dad. Collinson House was local, good CQC and a very fair price - also a small personal unit. We arrived to 'inspect' the home unannounced - The manager reassured us of all our fears. 7 weeks since dad moved in - his health and presentation have greatly improved. The staff are so considerate and friendly - dad has commented on how well they care for him. He's pleased to have his hair cut, complete jigsaws and have his own 52 inch TV in his room. My sister and I are reassured he is safe, cared for and we are no longer exhausted. We can visit whenever we like and I have total trust in the unit - which is priceless. I really would recommend Collinson house - a small, personal unit, with great staff. I could write more but the word limit won't let me :-)
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Collinson House.
There are no upcoming events for Collinson House.
Awards / Recognitions (1)
- 31 Jan 2025Recipient: DMP Healthcare
Accreditations
There are no accreditations posted yet for Collinson House.
Meet the Team (1)

Hello, my name is Mandy and I am the manager of Collinson House. Having started my career in Nursing I transferred my skills to Health and social care and have over thirty years of experience.
I am a focused and driven manager with a strong belief in developing our team in order to provide exceptional care delivery. I love to spend time with family and friends and enjoy swimming, reading and cooking in my free time.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Collinson House to verify any information. View our terms and conditions. Collinson House has an Enhanced Service -more info.