






Collinson House is situated in the centre of Luton and aims to create an atmosphere which is calm, relaxed and reassuring for older people and those living with dementia.
The home provides residents with a secure, familiar and homely environment including spacious accommodation and modern facilities.
A dedicated team of staff are trained and supervised to provide the highest standard of care while responding sensitively to the evolving needs of the...
Care Provided by Collinson House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include all meals, accommodation , heat, light, power, laundry services, activities.
Excluded from weekly fees are: Hairdressing, chiropody services, newspapers, personal clothing, toiletries, day trips
The price(s) shown are provided by the care home. Contact Collinson House for full pricing details and T&Cs.
Contact Collinson House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- DMP Healthcare
- Private Owned
Person in charge
- Mandy Colman(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (29)
Parking
- On Site Parking
Collinson House Reviews (64)
Collinson House has a Review Score of 9.9 (9.912) out of 10, based on 25 reviews in the last 2 years.
Over all time Collinson House has 64 reviews.
I cannot fault the care at this care home. The manager, one member of staff in particular, plus all the staff give 100% to all their residents. They work tirelessly to bring comfort to the residents and also look after the relatives when times are difficult. A big thank you to you all.
The care home was very enjoyable and very friendly. The place was very clean and everybody there was very helpful. The food was good, all the facilities were very good as well.
This is an outstanding care home.
My grandma stayed here for respite care and I couldn't thank the staff enough. The care was brilliant and the staff were very attentive, are always very helpful, supportive and happy. The rooms are very clean, the food is great and there are plenty of activities for the residents to choose from. I would highly recommend this home to others.
Mum has been at Collinson House for more than two years now and the staff know and understand her needs. She has a good relationship with her main carers and management. I feel I can always talk to management about any concerns that I have. I am also confident that they will keep me updated on Mum's condition and I feel she is safe and cared for.
Excellent care for my Mother. Comfortable rooms, friendly and caring staff.
All good, Dad is settling in well.
My grandmother has been a resident at Collinson House for about seven months now, and I can confidently say that the service is immaculate. They cater to her needs very well, and the staff are kindhearted and caring. I definitely recommend this care home.
We have been visiting my brother-in-law for 2 years and three quarters and find that he has been looked after in a satisfactory manner. The staff are courteous, helpful and always happy.
Mum has been a resident at Collison House for eleven years. She can't do much for herself these days. The staff treat her with much kindness.
My visitors have been welcomed and staff always polite.
The staff at Collinson House have gone above and beyond for our loved one. Our loved one can be extremely difficult and resists any assistance, and can also be verbally and physically aggressive. The staff are patient, kind, tolerant and understanding. They have tried many times to put things in place that might enable our loved one to be happier and less resistant to help, and even though nothing was working, they never gave up trying.
My mother has been with Collinson House for some time now and I have always felt she is looked after well and all her needs are catered for.
I always feel confident that Mum is being well looked after when I'm not there.
I would recommend them to family and friends.
Most staff are helpful and friendly. Not a very good choice for meal times. Would be nice if we could stay when it is meal time as mum is confined to her room, understandably meal times are protected but she can’t be moved into the dining room.
My aunt suffered from dementia and other health issues. The staff knew her well and would contact us if and when the need arose to let us know if she was not well. We visited her and were always made welcome. I would recommend this care home.
My mother-in-law was a resident here from December 21st 2022 - 27th January 2023. All the staff were very approachable, polite and very welcoming. She was pretty happy here (my mother-in-law) and she was 98 years old whilst in here. Her room was clean and tidy too. Thank you very much to all.
I am delighted to say that this is the perfect care home and setting for my dad. All care provided from personal to social skills and sensory - I can't confess that if my father was in this situation again, I wouldn't hesitate to choose Collinson House again, from great communication with staff, all concerns dealt with promptly and in good time from all. Hospital visits attended with a member of the team if I can't go. Meals are properly given, and activities are unbelievable. Dedication from the care manager and her fantastic team of carers. Total dedication from all.
Collinson House Care Home have cared for my nan from February 2020. Staff took the time to get to know my nan and her needs and Nan settled well. It was a very difficult time for the whole family and with Covid but Collinson House always kept us informed on how Nan was doing and the care and service has been of a high standard. Management and staff go above and beyond and are always friendly, approachable, communicate well and listen to the family to provide the best possible care for Nan. My grandad also stayed here for a short time and I want to thank everyone at Collinson House for all the care and dedication they provided and continue to provide for my nan.
We were continually updated on how she was doing, we could call daily and FaceTime and even see her through the window, she was clean, happy and smiling, it was very difficult to put Nana in the home but the staff were excellent and put the whole family at ease during her stay.
Can not fault the management and staff, they went above and beyond to ensure Nana was happy and we were updated at all times.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Collinson House.
There are no upcoming events for Collinson House.
Awards / Recognitions (1)
- 31 Jan 2025Recipient: DMP Healthcare
Accreditations
There are no accreditations posted yet for Collinson House.
Meet the Team (1)

Hello, my name is Mandy and I am the manager of Collinson House. Having started my career in Nursing I transferred my skills to Health and social care and have over thirty years of experience.
I am a focused and driven manager with a strong belief in developing our team in order to provide exceptional care delivery. I love to spend time with family and friends and enjoy swimming, reading and cooking in my free time.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Collinson House to verify any information. View our terms and conditions. Collinson House has an Enhanced Service -more info.