Collinson House

I am very pleased that I chose Collinson House for my aunt to stay at. Everyone is so friendly and she is cared for and looked after in every way possible. I always feel welcome here by all the staff and they always make time for me if I need to discuss anything to do with my aunt. I have visited other care homes in the area and I have found that Collinson House is the best. I would recommend anybody who is looking for a care home to apply to this one. I have never found any faults with the place and I am happy that my aunt is here.

Mum has recently entered Collinson for respite car. She has received excellent care and I am kept fully informed of her wellbeing. Food is great and staff are very helpful, kind & approachable. They really care about their residents and treat them with kindness & respect.

My nan is taken very good care of. The manager and one staff member in particular take very good care of her needs, cannot fault them.

First time for visiting our friend. Homely atmosphere. Kind staff.

I cannot fault the care at this care home. The manager, one member of staff in particular, plus all the staff give 100% to all their residents. They work tirelessly to bring comfort to the residents and also look after the relatives when times are difficult. A big thank you to you all.

The care home was very enjoyable and very friendly. The place was very clean and everybody there was very helpful. The food was good, all the facilities were very good as well.

This is an outstanding care home.

My grandma stayed here for respite care and I couldn't thank the staff enough. The care was brilliant and the staff were very attentive, are always very helpful, supportive and happy. The rooms are very clean, the food is great and there are plenty of activities for the residents to choose from. I would highly recommend this home to others.

Mum has been at Collinson House for more than two years now and the staff know and understand her needs. She has a good relationship with her main carers and management. I feel I can always talk to management about any concerns that I have. I am also confident that they will keep me updated on Mum's condition and I feel she is safe and cared for.

Excellent care for my Mother. Comfortable rooms, friendly and caring staff.

All good, Dad is settling in well.

My grandmother has been a resident at Collinson House for about seven months now, and I can confidently say that the service is immaculate. They cater to her needs very well, and the staff are kindhearted and caring. I definitely recommend this care home.

We have been visiting my brother-in-law for 2 years and three quarters and find that he has been looked after in a satisfactory manner. The staff are courteous, helpful and always happy.

Mum has been a resident at Collison House for eleven years. She can't do much for herself these days. The staff treat her with much kindness.

My visitors have been welcomed and staff always polite.

The staff at Collinson House have gone above and beyond for our loved one. Our loved one can be extremely difficult and resists any assistance, and can also be verbally and physically aggressive. The staff are patient, kind, tolerant and understanding. They have tried many times to put things in place that might enable our loved one to be happier and less resistant to help, and even though nothing was working, they never gave up trying.

My mother has been with Collinson House for some time now and I have always felt she is looked after well and all her needs are catered for.

I would recommend them to family and friends.

Most staff are helpful and friendly. Not a very good choice for meal times. Would be nice if we could stay when it is meal time as mum is confined to her room, understandably meal times are protected but she can’t be moved into the dining room.

My aunt suffered from dementia and other health issues. The staff knew her well and would contact us if and when the need arose to let us know if she was not well. We visited her and were always made welcome. I would recommend this care home.