Collinson House

616/618 Dunstable Road, Luton LU4 8RT
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9.8 61 Reviews
  • Collinson House, Luton
Collinson House is situated in the centre of Luton and aims to create an atmosphere which is calm, relaxed and reassuring for older people and those living with dementia.

The home provides residents with a secure, familiar and homely environment including spacious accommodation and modern facilities.

A dedicated team of staff are trained and supervised to provide the highest standard of care while responding sensitively to the evolving needs of the residents within a cherished community.

Residents, care staff, the resident’s doctor and relatives are all given the opportunity to contribute to an agreed care plan. This outlines what the particular needs and wishes of the resident are and establishes the appropriate level of service required.

The home also employs a skilled group of support staff, including cooks, domestics and laundry personnel to enhance the quality of life for each resident.

Residents are encouraged to participate in the activities programme which is organised by the activities co-ordinator.
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Care Provided by Collinson House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1450

Fees include all meals, accommodation , heat, light, power, laundry services, activities.


Excluded from weekly fees are: Hairdressing, chiropody services, newspapers, personal clothing, toiletries, day trips

These prices are only a guideline, please contact Collinson House to find out the exact price for your requirements.

Contact Collinson House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Collinson House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mandy Colman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (29)

Parking

  • On Site Parking

Collinson House Reviews (61)

9.8

Collinson House has a Review Score of 9.8 (9.778) out of 10, based on 28 reviews in the last 2 years.
Over all time Collinson House has 61 reviews.

Overall Experience
  • 48
  • 11
  • 2
  • 0
  • 0
Date Published
  • 61
  • 2
  • 15
  • 28
  • 33
Reviewer Connection to Collinson House
  • 17
  • 9
  • 8
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from J P (Husband of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at this care home are outstanding, caring both for the residents and the relatives of the resident.
If I paid £10,000 a day I could not get better care.
This is a dementia home and the dignity given to residents is outstanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Collinson House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Collinson House is calculated as follows: ( (262 Excellents x 5) + (45 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 320 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Collinson House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Mandy Colman

Job Title: Home Manager Joined: 2013

Hello, my name is Mandy and I am the manager of Collinson House. Having started my career in Nursing I transferred my skills to Health and social care and have over thirty years of experience.


I am a focused and driven manager with a strong belief in developing our team in order to provide exceptional care delivery. I love to spend time with family and friends and enjoy swimming, reading and cooking in my free time.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Collinson House to verify any information. View our terms and conditions. Collinson House has an Enhanced Service - more info.