The Cedars, Stoke-on-Trent, Staffordshire
The Cedars, Stoke-on-Trent, Staffordshire
The Cedars, Stoke-on-Trent, Staffordshire

Anchor’s The Cedars in Holden Bridge is a purpose-built care home, providing care within a comfortable and relaxing environment. The home has 42 single rooms with en-suite wet rooms, fitted furniture and a flatscreen TV with built-in DVD player as standard.

The Cedars provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team work with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. Anchor provide dementia care and provide on-going training to care staff ensure their approach always reflects best practice.

Anchor was voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for both in 2016 and more recently for 2017. They are one of England's largest providers of housing and care for those aged over 55 years and have years pf experience as a not-for-profit provider of services to older people.

Anchor’s dementia care team achieved the Outstanding Dementia Care Innovation for the Anchor Inspires Programme and the use of iPads at the Dementia Care Awards in 2015.

Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

Group: Anchor

Person in charge: Jackie Vanzandt (Regional Support Manager)

Local Authority / Social Services: Stoke on Trent City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Stroke

Admission Information: Ages 65+.

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Respite Care • Convalescent Care • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on The Cedars: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 The Cedars has a Review Score of 8.8 (8.828)

The Review Score of 8.8 (maximum of 10) for The Cedars is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for The Cedars in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.971 for The Cedars is calculated as follows: ( (34 Excellents x 5) + (1 Goods x 4) ) ÷ 35 Ratings = 4.971

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.857 Points relating to the number of positive Reviews for The Cedars is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.4 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Cedars?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Cedars

  • Friend of Resident/Service User
    1
  • Resident / Service User
    1
  • Respite Resident/Service User
    1

I find him content, clean, happy and well looked after.

How likely would you be to recommend The Cedars? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everything is really good.
You can't fault anything.
The house manager is very caring which is passed down through the staff.
I would definitely want to go there again for a long stay.

How likely would you be to recommend The Cedars? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have been going to The Cedars for many years. Although the staff have changed, we still find them very pleasant and welcoming every visit we make.
The manager is especially kind and considerate, jolly and dedicated to her work, making it pleasant for all the residents.
The building is very bright and well set out.
Our compliments to all the staff.

How likely would you be to recommend The Cedars? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

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Awards / Recognitions

August 2015

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Cedars