Verwood House Care Home

42 Ringwood Road, Verwood BH31 7AH
Review Us
9.9 66 Reviews
  • Verwood House Care Home, Verwood
Situated in the picturesque town of Verwood, on the edge of the New Forest, Verwood House is an award-winning care home within a stunning environment offering residential, dementia and nursing care, as well as short breaks.

Within the boutique care home you will find luxurious living coupled with a truly personalised approach to care. Verwood House features:

- En-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living
- Spacious communal areas and bright living spaces for socialising across all floors
- An elegant café to enjoy a cappuccino with family and friends
- Landscaped gardens and decked garden areas with stunning views of the natural reserve surrounding the care home.

Alongside the superb features and hotel-style facilities, Verwood House offers an exceptional level of care. The luxury care home benefits from a dedicated and experienced team who are committed to providing the very best care for residents. Their personalised approach to care means that they cater to each resident's unique needs, providing as little or as much support as they require.
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Care Provided by Verwood House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £2000
  • RESPITE Self-Funded Nursing Dementia Care: from £2100

These prices are only a guideline, please contact Verwood House Care Home to find out the exact price for your requirements.

Contact Verwood House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Verwood House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julie House (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (39)

Parking

  • Onsite Parking Available

Verwood House Care Home Reviews (66)

9.9

Verwood House Care Home has a Review Score of 9.9 (9.894) out of 10, based on 25 reviews in the last 2 years.
Over all time Verwood House Care Home has 66 reviews.

Overall Experience
  • 55
  • 10
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Date Published
  • 66
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Reviewer Connection to Verwood House Care Home
  • 23
  • 15
  • 5
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Total of 66, showing 1-20
Review from Phil A (Son of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for the last 3 years and it truly feels like part of the family. The staff have been incredibly warm, attentive + supportive. Its clear they go above and beyond to make sure all the residents feel comfortable and cared for. The daily entertainment offers something that
is fun + engaging for all. It's a real community. Thank you to all the staff for the incredible work you do every day.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you so much for taking the time to share this lovely review. It is an honour to care for your mum, and we are so pleased that we are able to spend time getting to know her, and all our lovely families who come to visit. We will share this wonderful feedback with our team - it means so much.
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Review from Sandra C (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience overall has been top 5 star. Only critism is the food quality, but know it has improved to satisfactory.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you so much for your wonderful 5-star feedback. We're delighted to hear that your overall experience has been so positive.
We also really appreciate your honest comment about the food quality. Your feedback helps us improve, and we're pleased to know you've already noticed the recent improvements. We will continue working to make every meal consistently enjoyable.
Please feel free to speak with a member of our management at any point.
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Review from K W (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After being cared for in her own home by her family, it was an adjustment for all when she came into the home. The staff have made mum feel welcome and they all have a smile for her or stop for a chat. It is heart warming to see the friendships she has developed with the staff. Our time visiting her
is now quality time instead of rushing round, cleaning and cooking for her. Thank you.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you so much for sharing this lovely review. We understand that moving into a care home can be a big adjustment, but we're so pleased at how settled and happy your mum is.
We're also delighted that your visits can now be true quality time together. Supporting families as well as residents is an important part of what we do.
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Review from Malcolm C (Husband of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I measure the quality of the care home by the people who work there. I am happy that my wife is very well looked after, she is treated with dignity and respect. She is safe and sounds - that gives me great peace of mind. The management team are friendly and approachable. The carers are simply fantastic!
Everyone appears to get on, creating a warm atmosphere. I would definitely recommend Verwood House to others.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you so much for your thoughtful and heartfelt review. It means a great deal to our whole team to hear that your wife feels safe, respected and well cared for - that is exactly what we strive for every day.
Thank you for your recommendation and for placing your trust in Verwood House. We're honoured to be part of your wife's care journey, and we're always here for you both.
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Review from Beliwda R (Friend of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful staff and friendly Estelle thinks they are all lovely and she raves over to food and care.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you so much for your lovely words. It's an honour to support Estelle and we're glad that she's so happy here. I will share your words with our wonderful team - it means so much.
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Review from Graham G (Son of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a period of respite care, our mother moved into Verwood House on a permanent basis earlier this year. For us, the most important thing is the way in which the care staff have built a relationship with our mother, enabling her to recover from illness and participate in meals and activities at the
home. They have taken the time to get to know her and her needs and treat her with dignity and attention in meeting those needs. She is encouraged to be active and engage with people as much as possible. Recent family visitors have also commented that there is a caring and friendly atmosphere at the home. Our mother's room is comfortable and warm; the facilities for dining and activities at the home are very good. On our visits we can observe that this excellent level of care and attention is given to all residents. After two months we have seen a clear improvement in our mother's physical health and feel that she is definitely in the right place.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you so much for sharing such a thoughtful review of your mother's move to Verwood House. We're delighted to hear that our care team's warmth and attention have helped her regain confidence and enjoy her days more fully. Your kind words mean a great deal to our whole team, and we're honoured to be part of your mother's continued wellbeing and comfort.
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Review from Laurence G (Son of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff in a well organised home.
The staff engage with residents well and encourage them to participate in the many activities run on a daily basis. The home is modern with a high standard of cleanliness.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you for your review Laurence. We are very proud of all our team who work so hard to provide engaging and interesting activities for our residents, and support them to live well with us.
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Review from M F (Husband of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After being diagnosed with Alzheimers several years ago it was decided for wife to go into Verwood House for a period of respite. I was impressed with the standard of care she recived and after a few weeks it was decided to make the arrangement permanent. That was three years ago and I visited her almost
every day. Since then, whenever I visited she looked well care for and always smartly dressed. She was treated with kindness dignity and respect at all times. Where possible she was included in the varied programme of activities which she enjoyed. Not only did the staff care for my wife but they looked after me too and become like extended family. Sadly my wife recently passed away but I would take this opportunity to thank all the staff. Thank you Verwood House.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you for taking the time to review us. It was an absolute pleasure to have not just your wife, but you as part of our family. We loved looking after her, and we're glad you recognise the kindness and dignity shown. You are always welcome here at Verwood House. Warm wishes from us all.
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Review from Ken S (Brother of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our initial enquiry to relative moving in staff were very helpful and caring as finding a care home for a relative is very stressful. Verwood House felt like a happy family home staff always caring and helpful encouraging us to drop in anytime. My sister enjoyed the many activities that were organised
everyday.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you for taking the time to write your wonderful review. We are delighted that your sister enjoyed her time with us. All of the staff work incredibly hard to ensure our residents are cared for and happy. We all greatly appreciate your kind words. Best wishes.
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Review from M W (Wife of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They were able to take my husband at very short notice. He was given very good care, and they looked after me too. I was able to visit him often and appreciated the calm environment. Even though he was only under their care for a short amount of time, I am grateful for the support they provided.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you for your lovely review. It was a privilege to be able to look after your husband for a short while, and support you through those days. Best wishes, Alicia.
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Review from Roland A (Son of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A professional care home that is well equipped, smart, clean, safe, and importantly doesn't forget to be caring. The building itself has a homely feel as soon as you walk in, and the friendly welcome you receive from any of the staff is a joy. The care provided is professional, proactive and thoughtful.
Apart from the very nice and well-maintained building, which provides a safe and reassuring environment to both service users and families, the people absolutely make the difference. I have never failed to be impressed by the friendly and professional welcome and greetings I have received from any of the staff across all aspects of the business.
I am reassured my mother is not only in safe and thoughtful hands but absolutely receives the best care possible.
Thank you all.
Reply from Alicia Bartlett, Home Ambassador at Verwood House Care HomeThank you, Roland, for your kind 5-star review. We're so grateful for your recognition of our team's warmth, care and professionalism. It's heartening to know that Verwood House feels homely and welcoming, and that your mother's care brings you reassurance. Your words mean a great deal to us.
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Review from Terry L (Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with my stay. Staff very friendly and kind.
Reply from Julie House, Home Manager at Verwood House Care HomeThank you for your five star review, thrilled to hear you had an enjoyable stay.
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Review from Mark P (Son of Resident) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family are deeply grateful to all the staff and carers at Verwood House Care Home for the wonderful kindness and care that they show to my mother. She is happy and looked after so well. The activities are wonderful and I have no hesitation whatsoever in recommending Verwood Care Home.
Reply from Julie House, Home Manager at Verwood House Care HomeThank you for taking the time to review our home. We are thrilled to hear how happy you and your Mum are with the care and support provided.
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Review from C L (Daughter-in-law of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I personally have worked in many care/nursing homes and would highly recommend Verwood House to anyone considering using this care provider.
Overall the staff first and foremost are delightful, sympathetic, and respectful in every way possible towards the residents and their family and friends.
I
would personally be very proud to work in a facility of this caliber.
I have the greatest respect for the management and staff alike.
Reply from Donna Milne-Barron, Customer Relations Manager at Verwood House Care HomeWe thank you dearly for your wonderful review. All of our staff work so hard to ensure our residents feel happy and cared for and to make every day meaningful. I know they will be delighted to hear your kind words. Best wishes from the manager and all the staff at Verwood House.
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Review from H D (Daughter of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am really pleased that Mum has settled so well. She tells me she is very happy and all the staff are very kind and helpful. The activities offered at the home are fabulous and Mum is trying new things and most importantly enjoying them. I have found the staff to be very professional and helpful. I
would recommend Verwood Care Home.
Reply from Donna Milne-Barron, Customer Relations Manager at Verwood House Care HomeThank you for taking the time to write your wonderful review. We are delighted that your Mum has settled well and I know the staff and her new friends are very fond of her. All of the staff work in incredibly hard to ensure our residents are cared for and happy. We all greatly appreciate your kind words. Best wishes.
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Review from Chris M (Son of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum needed to come down to Verwood House Care Home for palliative care. All of the team at Verwood House provided us with great support, from the management team in helping to expedite her move to Verwood, to the team of carers and support staff in providing her with compassion and dignity during
her final days.
I'd have no hesitation in recommending Verwood House Care Home to anyone looking for care for their elderly family or friends.
Reply from Donna Milne-Barron, Customer Relations Manager at Verwood House Care HomeFrom all of the staff at Verwood House, we send you our deepest sympathy and heartfelt condolences for the sad loss of your dear mum. We are truly privileged to have been able to care for her. Thoughts and prayers to you and your family.
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Review from A M (Son of Resident) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Collectively the team at Verwood House Care Home provided a first-rate service for Mum in the final weeks of her life.
They moved quickly to match our timelines at the start of the engagement, then without exception provided a level of care that made Mum feel valued, as relaxed as possible and at
ease in what were very difficult circumstances for her.
My family and I would happily recommend the team at Verwood Care Home to anyone else needing care for their loved ones in their final chapter!
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you for your kind words, especially at this very sad time. Our home manager and all of the staff at Verwood House send their deepest sympathy and heartfelt condolences to you and your family for the loss of your dear Mum. It was our privilege to have been able to care for her. Thank you.
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Review from Mike P (Son of Resident) published on 22 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Verwood House, now, since February 2024, and she loves it there. The staff are wonderful and very helpful, and the wellbeing coach does an amazing job of organising entertainment events that all the residents enjoy. I really can't fault the home or the staff in any way, and they
always make me feel more than welcome when I travel from France, where I live, to visit Mum. I would recommend Verwood House wholeheartedly to anyone who has an elderly relative needing a care home.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you kindly for spending the time to write us your lovely review and all the way from France! Your Mum is a wonderful lady and she is much loved by us all and her friends. It is our pleasure to be able to care for her and to welcome you when you visit. Best wishes and much love from us all at Verwood House.
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Review from Anita H (Respite Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management at Verwood House have all been extremely welcoming, friendly and helpful during my stay. Nothing was too much trouble. I came after my operation to a fractured hip. I now feel I have the confidence and ability to go back to my own home.
Verwood House is airy and bright with
a beautiful view to enjoy, making one feel at one with nature. The chefs are very accommodating, ensuring we have plenty of food and drink. I am grateful for helping me recover.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you so much for your lovely review. I will pass your kind words to the staff, I know they will be delighted to hear this. We are are so pleased that you have now returned safely home. Best wishes from us all.
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Review from S M (Regular Volunteer) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I attend Verwood House on a weekly basis with our two Bedlington Terrier dogs as part of the Pets as Therapy programme. The staff are always welcoming, smiling and positive and Verwood House is always very clean in all areas. Verwood House provides a homely environment with regular entertainment.
The residents are well cared for and often make positive comments to us about their care.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank for your kind comments and for taking the time to write this lovely review. Our residents look forward to your therapy dogs visits very much and I know they provide a great deal of comfort to them. Thank you again. Best wishes.
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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Verwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Verwood House Care Home is calculated as follows: ( (265 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 293 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Verwood House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2020

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 30 Jan 2026

Please get in touch to discuss your requirements.

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Awards / Recognitions (4)

Meet the Team (2)

Julie

Julie House

Job Title: Registered Care Home Manager Joined: 2024

Julie has over 10 years of experience in the care industry, starting as a part-time cook and care assistant before progressing to senior care assistant, deputy manager, and eventually managing her first home. She has since gained extensive experience managing a variety of care settings, including residential, dementia, and nursing homes, where she has successfully improved and commissioned homes before joining the team at Verwood House. Julie holds a Level 7 NVQ Diploma in Strategic Management and Leadership and a Level 5 qualification in Leadership and Management, both of which support her role as a Home Manager. From her very first day in a care home, Julie felt a deep connection with caring for the elderly and has been dedicated ever since to fostering a warm, homely environment where residents and their families can live, love, and laugh together. Julie is proud to be part of the Verwood House team, where everyone is committed to going the extra mile to brighten someone’s day.


Outside of work, Julie enjoys walking in the New Forest with her dog, Ted.


"As the Home Manager at Verwood House, I am committed to leading a team that is passionate about delivering outstanding care and creating a warm, supportive environment for our residents. My focus is on ensuring that every individual feels respected, safe, and truly part of our community. From the very first enquiry to settling into their new home, I am here to provide guidance, support, and a welcoming atmosphere, helping each resident feel comfortable and at ease."

Alicia

Alicia Bartlett

Job Title: Home Ambassador Joined: 2025

Alicia Bartlett brings a wealth of experience and creativity to her role as Home Ambassador at Verwood House. She holds a degree in Psychology and a Master’s in Criminology from the University of Southampton, and her career journey reflects her passion for supporting people and communities in a variety of ways.


She has lived and worked in America, where she taught dance and drama workshops to underprivileged children, and later managed a vibrant community centre in London, supporting the needs of a diverse range of clients.


Alicia has also provided administrative support within a special education trust and gained valuable experience in the business world, working in both financial planning and bespoke furniture sales.


Most recently, Alicia worked at The Salvation Army headquarters, producing resources for their churches and community centres. Alongside her professional achievements, Alicia is also a talented performer who loves to sing and dance, having appeared in shows across the country.


Away from work, Alicia enjoys life in Dorset with her husband Glen and their four-year-old son, making the most of family time and exploring the local area together.

Frequently Asked Questions about Verwood House Care Home

What types of Care is Verwood House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Verwood House Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Verwood House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Verwood House Care Home to the centre of Verwood?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Verwood House Care Home to verify any information. View our terms and conditions. Verwood House Care Home has an Enhanced Service - more info.