Verwood House Care Home

42 Ringwood Road, Verwood BH31 7AH
Review Us
9.9 66 Reviews
  • Verwood House Care Home, Verwood
Situated in the picturesque town of Verwood, on the edge of the New Forest, Verwood House is an award-winning care home within a stunning environment offering residential, dementia and nursing care, as well as short breaks.

Within the boutique care home you will find luxurious living coupled with a truly personalised approach to care. Verwood House features:

- En-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living
- Spacious communal areas and bright living spaces for socialising across all floors
- An elegant café to enjoy a cappuccino with family and friends
- Landscaped gardens and decked garden areas with stunning views of the natural reserve surrounding the care home.

Alongside the superb features and hotel-style facilities, Verwood House offers an exceptional level of care. The luxury care home benefits from a dedicated and experienced team who are committed to providing the very best care for residents. Their personalised approach to care means that they cater to each resident's unique needs, providing as little or as much support as they require.
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Care Provided by Verwood House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1800
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £2050
  • RESPITE Self-Funded Residential Care: from £1850
  • RESPITE Self-Funded Residential Dementia Care: from £1950
  • RESPITE Self-Funded Nursing Care: from £2100
  • RESPITE Self-Funded Nursing Dementia Care: from £2250

These prices are only a guideline, please contact Verwood House Care Home to find out the exact price for your requirements.

Contact Verwood House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Verwood House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julie House (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (39)

Parking

  • Onsite Parking Available

Verwood House Care Home Reviews (66)

9.9

Verwood House Care Home has a Review Score of 9.9 (9.894) out of 10, based on 25 reviews in the last 2 years.
Over all time Verwood House Care Home has 66 reviews.

Overall Experience
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  • 10
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Date Published
  • 66
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Reviewer Connection to Verwood House Care Home
  • 23
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  • 5
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Total of 66, showing 21-40
Review from Hayley N (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We're so pleased we chose Verwood House to care for our mother. The difference in Mum is amazing everyone makes us feel like part of the Verwood House family. We genuinely look forward to each visit (daily) All the team are wonderful, special mention for the well-being coach. Well done team, you've
made our family very happy.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you for taking the time to write this wonderful review and for your special mention of our lovely well-being coach. We are extremely proud of our hardworking team and person-centred care is our focus. It is our privilege to be able to care for your Mum, we are very fond of her. We love having you and your family visit. Best wishes from us all at Verwood House.
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Review from A W (Son of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father received excellent and kind end-of-life care in a home with wonderful staff. I can't speak highly enough of the establishment. At all times my father's needs were attended to and the overall standard of facilities, food, drink, etc were much to be applauded. Thank you Verwood House - you did
him proud.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you so much for your wonderful review, I am sure that the staff will be very pleased to read your kind words. Whilst I have only been at Verwood House for a short time I do know that your father was loved by all our staff and will be very much missed. He will be fondly remembered by us all. Best wishes to you and your family from the home manager and all the staff here at Verwood House.
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Review from Philip W (Son of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident from October to April. He received wonderful care for the duration and despite experiencing the loss of his wife (67 years of marriage) he was looked after so well. The staff were kind, loving and cared for him dearly. He in turn responded positively and although he had progressive
dementia he was happy for the short time he was a resident and often mentioned this to us when we visited him. I am so pleased we made the decision to entrust Verwood House to look after him and would highly recommend them to anyone considering this home for their relative.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you for taking the time to write your kind review. All of the staff at Verwood House work incredibly hard and they will be very proud to hear this. I know your Dad was very highly thought of and much loved by us all. He is very missed. Best wishes from the home manager, and all the staff.
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Review from Susan P (Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I arrived I was completely unsure and hesitant. Now I am able to walk everywhere within the home.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you so much for taking the time to write your review. We were delighted to see you make such wonderful progress and for the opportunity to able to support you. Best wishes from the manager and us all at Verwood House.
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Review from Linda H (Sister of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just to say how more than delighted and pleased with the wonderful care, attention and love you have shown to my sister and I could not be more pleased. Thank you, 100%.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeAll the staff at Verwood House are truly grateful for you taking the time to write us a review. It really was our pleasure to be able to look after your sister. Please remind her that she is always welcome to pop in for a coffee and a chat at any time, we would love to see her. Best wishes from the home manager and everyone at Verwood House.
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Review from Cathie E (Daughter of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a very long stay in hospital, we were devastated that Dad had to give up his independence and home to come into the care system. We, however, have had a fantastic experience right from the start here with the Verwood House. Dad certainly hasn’t lost his independence and was welcomed with open
arms and every concern we had disappeared! Every member right from the start, the wonderful care manager, the sales team, care givers, entertainment team, maintenance, chefs, receptionists and cleaners are fantastic, not only do they look after Dad fabulously with nothing being too much trouble, they also care for us his family! We consider Verwood House and all their many staff our family and have been made to feel exactly the same, we can't recommend them highly enough.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeWe can't thank you enough for your wonderful review, it is so lovely, thank you! We are very lucky to be able to care for your dad, he is very loved by us all as you and the family are. We love having you visit! We are so fortunate to have such an incredible team who work tirelessly to make all our residents and families feel cared for and to feel as though they are in their own home. Thank you again. Best wishes from us all.
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Review from Caroline B (Daughter of Resident) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're very happy with Verwood and the way that they are looking after our dad. He has settled very quickly, is eating well and the staff are all lovely with him. He has advanced dementia so probably not the easiest to care for, but he seems to be really well looked after and content.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you so much for taking the time to write us this review. We are absolutely delighted with you comments and I know all of the staff at Verwood House appreciate your kind words. Everyone is very fond of your dad and it is a pleasure to be able to care for him. Best wishes and thank you again.
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Review from Lanette P (Daughter of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing, caring staff.
Hygenic.
Very friendly staff to family too.
Most professional nurses.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeWe thank you kindly for taking the time to write your review. All of the staff are very fond of your loved one, and they bring so much joy to us and all of their friends at Verwood House. It is our privilege to be able to care for them. Thank you again. Best wishes from the manager and all her staff.
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Review from L N (Niece of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind staff. Clean and tidy environment. Aunty is very well cared for. Looks like a holistic approach to care.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you for taking the time to write your review, it is greatly appreciated. Your comments are valued by all of the team and they will be delighted to hear your kind words. Best wishes.
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Review from J H (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are really caring and approachable. My father has settled in very quickly since he moved in a few months ago. Overall, I am very happy with the care provided and that we chose this care home.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you for taking the time to write your review of Verwood House. It is our pleasure to be able to care for your dad. Person-centred care is very important to us, and it enables our residents to settle and feel happier. All of our staff work incredibly hard, and positive feedback from a loved one is greatly appreciated. Thank you again for your kind words. Best wishes.
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Review from James H (Son of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional service for my mother's respite stay. Friendly and efficient service.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you, for taking the time to write this review, it really is much appreciated. It was an absolute pleasure to be able to care for your mum and to have you and your family visit.
Very best wishes.
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Review from Judi G (Daughter of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We love the friendly, warm and welcoming atmosphere. Everywhere we visit, staff greet us, know who we are and who we are visiting. The home is very well maintained and tastefully decorated. We like to see the continued improvements, for example plants, landscaping etc. Mum likes the companionship and
enjoys the activities on offer. The food is excellent and Mum likes the way it's served and presented.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you so much for taking the time to write your review. We are delighted to to receive such positive comments and I am sure our chef will be delighted to hear your mum's feedback. We are all very fond of her and your family. Best wishes.
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Review from Chantel W (Daughter-in-law of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have all been so impressed with the care that my mother-in-law has received. We cannot fault the staff in any way. They are caring, friendly and professional at all times. 'Homemakers' sums the staff up perfectly. We would not hesitate to recommend them.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you for your wonderful review. All the staff love your mother-in-law and your family and it will mean so much to them to hear your kind words. It is our absolute pleasure to be able to look after her. Best wishes.
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Review from I T (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff here at Verwood House are angels. They cannot do enough for the residents. They have made the place into a second home and I cannot thank them enough. The place is always happy, with lots going on, and even the cleaners are friendly and seem happy in their work. I cannot praise everyone
highly enough. Mum is always talking about the wonderful food too.
Reply from We, Regional Customer Relations Lead at Verwood House Care HomeThank you for taking the time to write us this wonderful review. We are incredibly proud of our dedicated team and they will be extremely happy to hear your kind words. All of the staff are very fond of your Mum and she is part of our Verwood House family. Best wishes.
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Review from Marie H (Niece of Resident) published on 13 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so pleased that my auntie has settled into Verwood House Care Home because I was worried at the time when I had to move her. It was definitely the right move for her as she seems so much more calm and happy. The staff are all lovely and always ask you if you need anything. My auntie does seem
to join in with the activities which is also nice to see.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you so much for your heartwarming review, it is greatly appreciated. Our wonderful staff will be delighted, to read this. We are incredibly proud of them and they all work tirelessly to ensure all of our residents are made to feel happy and safe. Your auntie is very loved by us all and it's our pleasure to be able to look after her.
Best wishes.
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Review from Tina W (Daughter of Resident) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy with being here at Verwood House Care Home and the staff are always ready to chat and check we are happy with everything.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you so much for writing us this review. It is our pleasure to be able to care for your mum and she is very loved by all of the staff. It is so lovely when we have comments such as yours and we are truly grateful. Best wishes.
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Review from John M (Power of Attorney of Resident) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff who are always polite and friendly when I visit. Everyone is happy to help and answer any questions at all times.
My friend has settled in very well and also speaks highly of the care and attention she receives and I am sure she is being very well looked after. She is very comfortable
in her new surroundings and seems relaxed. She has also commented on the food which she enjoys.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you for taking the time to write us this lovely review. We are delighted that your friend has settled with us and it really is our pleasure to be able to look after her. She is very loved by all of the staff and her friends. I shall make everyone aware of your wonderful, kind words which I know will be greatly received. Best wishes.
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Review from Sue E (Sister of Resident) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't say enough about staff, everyone is lovely, helpful and cheerful. Such a lovely atmosphere whenever you go in the home. Great work everyone.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you for taking the time to write us a review. All of the staff work incredibly hard to ensure all of our residents, families and friends are made to feel welcome and happy. Your kind words will be greatly appreciated by all. Best wishes.
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Review from D S (Son of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Respite care for sixteen weeks. My mother enjoyed her stay and formed good relationships with staff and other residents. She was sad to leave. The standard of care was generally very high. My mother's only complaints were regarding a lack of fresh fruit and vegetables in her diet and some ongoing problems
with the water supply that led her to miss her evening shower on a number of occasions. Standards seemed to go down at weekends, apparently, due to short staffing and no management presence.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care HomeThank you for taking the time to write your review. We are delighted that your mum enjoyed her stay with us and likewise, the staff and her friends were also sad to see her leave.
Unfortunately, we had encountered emergency plumbing issues which led to your mum missing some of her evening showers, however, there were other bathing facilities available but we fully appreciate that this wasn't her first choice. Our chef and his team endeavour to use local suppliers wherever possible and the menus are seasonal, however, your comments have been taken on board and they are always looking for areas in which to improve, wherever possible.
Thank you again and we hope to welcome your mum back sometime in the future.
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Review from Paula W (Daughter of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always very friendly and helpful. Mum is very happy and likes to join in the activities. They manage Mum's confusion and only suggests she does something, so she does not get agitated or aggressive. The manager and well-being coach are exceptional.
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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Verwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Verwood House Care Home is calculated as follows: ( (265 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 293 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Verwood House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2020

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 26 Feb 2026

Please get in touch to discuss your requirements.

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Awards / Recognitions (5)

Meet the Team (2)

Julie

Julie House

Job Title: Registered Care Home Manager Joined: 2024

Julie has over 10 years of experience in the care industry, starting as a part-time cook and care assistant before progressing to senior care assistant, deputy manager, and eventually managing her first home. She has since gained extensive experience managing a variety of care settings, including residential, dementia, and nursing homes, where she has successfully improved and commissioned homes before joining the team at Verwood House. Julie holds a Level 7 NVQ Diploma in Strategic Management and Leadership and a Level 5 qualification in Leadership and Management, both of which support her role as a Home Manager. From her very first day in a care home, Julie felt a deep connection with caring for the elderly and has been dedicated ever since to fostering a warm, homely environment where residents and their families can live, love, and laugh together. Julie is proud to be part of the Verwood House team, where everyone is committed to going the extra mile to brighten someone’s day.


Outside of work, Julie enjoys walking in the New Forest with her dog, Ted.


"As the Home Manager at Verwood House, I am committed to leading a team that is passionate about delivering outstanding care and creating a warm, supportive environment for our residents. My focus is on ensuring that every individual feels respected, safe, and truly part of our community. From the very first enquiry to settling into their new home, I am here to provide guidance, support, and a welcoming atmosphere, helping each resident feel comfortable and at ease."

Alicia

Alicia Bartlett

Job Title: Home Ambassador Joined: 2025

Alicia Bartlett brings a wealth of experience and creativity to her role as Home Ambassador at Verwood House. She holds a degree in Psychology and a Master’s in Criminology from the University of Southampton, and her career journey reflects her passion for supporting people and communities in a variety of ways.


She has lived and worked in America, where she taught dance and drama workshops to underprivileged children, and later managed a vibrant community centre in London, supporting the needs of a diverse range of clients.


Alicia has also provided administrative support within a special education trust and gained valuable experience in the business world, working in both financial planning and bespoke furniture sales.


Most recently, Alicia worked at The Salvation Army headquarters, producing resources for their churches and community centres. Alongside her professional achievements, Alicia is also a talented performer who loves to sing and dance, having appeared in shows across the country.


Away from work, Alicia enjoys life in Dorset with her husband Glen and their four-year-old son, making the most of family time and exploring the local area together.

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