Verwood House Care Home

42 Ringwood Road, Verwood BH31 7AH
Review Us
10 59 Reviews
  • Verwood House Care Home, Verwood
Situated in the picturesque town of Verwood, on the edge of the New Forest, Verwood House is an award-winning care home within a stunning environment offering residential, dementia and nursing care, as well as short breaks.

Within the boutique care home you will find luxurious living coupled with a truly personalised approach to care. Verwood House features:

- En-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living
- Spacious communal areas and bright living spaces for socialising across all floors
- An elegant café to enjoy a cappuccino with family and friends
- Landscaped gardens and decked garden areas with stunning views of the natural reserve surrounding the care home.

Alongside the superb features and hotel-style facilities, Verwood House offers an exceptional level of care. The luxury care home benefits from a dedicated and experienced team who are committed to providing the very best care for residents. Their personalised approach to care means that they cater to each resident's unique needs, providing as little or as much support as they require.
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Care Provided by Verwood House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1495

These prices are only a guideline, please contact Verwood House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Julie House (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (39)

Parking

  • Onsite Parking Available

Verwood House Care Home Reviews (59)

10

Verwood House Care Home has a Review Score of 10 (9.957) out of 10, based on 20 reviews in the last 2 years.
Over all time Verwood House Care Home has 59 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Verwood House Care Home
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Total of 59, showing 21-40
Review from J H (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are really caring and approachable. My father has settled in very quickly since he moved in a few months ago. Overall, I am very happy with the care provided and that we chose this care home.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you for taking the time to write your review of Verwood House. It is our pleasure to be able to care for your dad. Person-centred care is very important to us, and it enables our residents to…read more
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Review from James H (Son of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional service for my mother's respite stay. Friendly and efficient service.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you, for taking the time to write this review, it really is much appreciated. It was an absolute pleasure to be able to care for your mum and to have you and your family visit.
Very best…read more
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Review from Judi G (Daughter of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We love the friendly, warm and welcoming atmosphere. Everywhere we visit, staff greet us, know who we are and who we are visiting. The home is very well maintained and tastefully decorated. We like to see the continued improvements, for example plants, landscaping etc. Mum likes the companionship and
enjoys the activities on offer. The food is excellent and Mum likes the way it's served and presented.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you so much for taking the time to write your review. We are delighted to to receive such positive comments and I am sure our chef will be delighted to hear your mum's feedback. We are all very…read more
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Review from Chantel W (Daughter-in-law of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have all been so impressed with the care that my mother-in-law has received. We cannot fault the staff in any way. They are caring, friendly and professional at all times. 'Homemakers' sums the staff up perfectly. We would not hesitate to recommend them.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you for your wonderful review. All the staff love your mother-in-law and your family and it will mean so much to them to hear your kind words. It is our absolute pleasure to be able to look…read more
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Review from I T (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff here at Verwood House are angels. They cannot do enough for the residents. They have made the place into a second home and I cannot thank them enough. The place is always happy, with lots going on, and even the cleaners are friendly and seem happy in their work. I cannot praise everyone
highly enough. Mum is always talking about the wonderful food too.
Reply from We, Regional Customer Relations Lead at Verwood House Care Home
Thank you for taking the time to write us this wonderful review. We are incredibly proud of our dedicated team and they will be extremely happy to hear your kind words. All of the staff are very fond…read more
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Review from Phil A (Son of Resident) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only say what a wonderful place Verwood House Care Home is. Since Mum's arrival a few months ago, everyone has been so attentive and caring. Mum arrived with a broken knee cap and the level of care has been superb. Supporting her with her hospital visits and providing the support she needs to
get back on her feet again. I'm full of praise for the carers, nurses, homemakers, kitchen staff and maintenance team for all that they've done to make her feel at home and encouraging her to join in with all the activities, of which there are lots. Well done to everyone and thank you. It's very reassuring to know Mum is in the best possible hands.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you so much for taking the time to write us this wonderful review. It is our pleasure to be able to look after your mum. All of the staff are very fond of her and we love having you and your…read more
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Review from Marie H (Niece of Resident) published on 13 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so pleased that my auntie has settled into Verwood House Care Home because I was worried at the time when I had to move her. It was definitely the right move for her as she seems so much more calm and happy. The staff are all lovely and always ask you if you need anything. My auntie does seem
to join in with the activities which is also nice to see.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you so much for your heartwarming review, it is greatly appreciated. Our wonderful staff will be delighted, to read this. We are incredibly proud of them and they all work tirelessly to ensure…read more
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Review from Tina W (Daughter of Resident) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy with being here at Verwood House Care Home and the staff are always ready to chat and check we are happy with everything.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you so much for writing us this review. It is our pleasure to be able to care for your mum and she is very loved by all of the staff. It is so lovely when we have comments such as yours and we…read more
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Review from John M (Power of Attorney of Resident) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff who are always polite and friendly when I visit. Everyone is happy to help and answer any questions at all times.
My friend has settled in very well and also speaks highly of the care and attention she receives and I am sure she is being very well looked after. She is very comfortable
in her new surroundings and seems relaxed. She has also commented on the food which she enjoys.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you for taking the time to write us this lovely review. We are delighted that your friend has settled with us and it really is our pleasure to be able to look after her. She is very loved by all…read more
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Review from Sue E (Sister of Resident) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't say enough about staff, everyone is lovely, helpful and cheerful. Such a lovely atmosphere whenever you go in the home. Great work everyone.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you for taking the time to write us a review. All of the staff work incredibly hard to ensure all of our residents, families and friends are made to feel welcome and happy. Your kind words will…read more
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Review from Michael F (Husband of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has Alzheimer's and was diagnosed twelve years ago. I looked after her until September last year, at which time she went into respite care at Verwood House Care Home. However, after a short period, it was decided to make the arrangement permanent. She is now looked after extremely well by excellent,
caring staff and nurses on-site. The whole site is welcoming, from the manager to the caring staff, and I am happy for my wife to be a resident.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you for taking the time to write us your review. Firstly, we would like to say, it's an absolute pleasure to be able to look after your wife. Your kind words are greatly appreciated and we are…read more
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Review from D S (Son of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Respite care for sixteen weeks. My mother enjoyed her stay and formed good relationships with staff and other residents. She was sad to leave. The standard of care was generally very high. My mother's only complaints were regarding a lack of fresh fruit and vegetables in her diet and some ongoing problems
with the water supply that led her to miss her evening shower on a number of occasions. Standards seemed to go down at weekends, apparently, due to short staffing and no management presence.
Reply from Donna Milne-Barron, Regional Customer Relations Lead at Verwood House Care Home
Thank you for taking the time to write your review. We are delighted that your mum enjoyed her stay with us and likewise, the staff and her friends were also sad to see her leave.
Unfortunately, we…read more
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Review from Paula W (Daughter of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always very friendly and helpful. Mum is very happy and likes to join in the activities. They manage Mum's confusion and only suggests she does something, so she does not get agitated or aggressive. The manager and well-being coach are exceptional.
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Review from Steve B (Son of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A huge thank you to all the staff at Verwood House Care Home who treated our dad and the family with kindness and respect in his last days. We wish we could have gotten him to you sooner. Nothing was too much trouble, the care provided was of the highest quality and the staff were friendly, patient
and happy. The room was light and airy and furnished to a high quality. We would highly recommend this nursing home for your loved one.
Reply from Rachel Wood, Regional Community Relations Lead at Verwood House Care Home
Many thanks for your review, the team will be pleased to read such kind words. It was a pleasure to look after Dad. Best wishes.
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Review from Philip G (Son-in-law of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff here are terrific, caring and staff are responsive to any issues or concerns raised. Overall, the level of care that my mother-in-law receives, is excellent. The home is purpose-built and as a result of that, it confirms the level of care that is being provided and makes it a pleasurable environment
for residents and relations.
Reply from Rachel Wood, Regional Community Relations Lead at Verwood House Care Home
Thank you so much for your kind words. It means such a lot to the dedicated team to receive such high praise. Many thanks again.
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Review from A H (Resident) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleased I am here.
Reply from Rachel Wood, Regional Community Relations Lead at Verwood House Care Home
Thank you so much, it means so much to the team to see a review from our lovely residents - we are so very pleased you are here too.
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Review from Karen B (Daughter of Resident) published on 31 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love everything about Verwood House. My mum (and I) have been made incredibly welcome. The loving attitude, care and attention shown to my mum by homemakers and other staff alike, have been amazing. Everyone has helped her settle in and ensuring she is happy and safe during what is a big transitional
phase in her life. I cannot speak highly enough of everyone I have met, from my first tentative phone call, to the moving-in day. The support for me, as well as my mum, has been excellent and our journey has been the best it could possibly be.
Reply from Rachel Wood, Regional Community Relations Lead at Verwood House Care Home
Thank you so much for your wonderful review. It means a lot to the whole dedicated team here at Verwood House to hear such kind words. You and Mum have been a pleasure to welcome and we are so glad…read more
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Review from Susan B (Daughter of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Verwood House are always very friendly and helpful. Sometimes the food does not look appetising eg the brownie was so hard without cream you would not be able to eat it, just simple chocolate cake would be a much better choice for older people. Otherwise a good choice for Mum.
Reply from Sarah Webber, Marketing and Partnerships Manager at Verwood House Care Home
Thank you for taking the time to write this review. Firstly, I'd like to take this opportunity to thank you for your comments about our team, they are dedicated to delivering an outstanding care…read more
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Review from Claire F (Daughter of Resident) published on 5 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is at Verwood House and I can say with my hand on my heart, that he has the best care and the staff are all amazing and it's clean and professionally run and each team member truly cares about all residents, so I wish to say a huge thank you. Dad has been there many months now and I never worry
about him when I am not there.
Reply from Sarah Webber, Marketing and Partnerships Manager at Verwood House Care Home
We are so proud of our wonderful team. Thank you so much, for taking the time to write this lovely review!
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Review from Jon P (Husband of Resident) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasing environment, kept well. Staffed by caring and considerate carers with the ethic emanating from the top. Care was shown to residents and visitors alike. Everything was done to make the residents feel as comfortable and content as possible. Ours was only a respite stay, but if the day comes
when it has to become permanent, then happy days are ahead.
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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Verwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for Verwood House Care Home is calculated as follows: ( (223 Excellents x 5) + (10 Goods x 4) ) ÷ 233 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Verwood House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2020

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 Oct 2025

Please get in touch to discuss your requirements.

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Awards / Recognitions (4)

Meet the Team (2)

Julie

Julie House

Job Title: Registered Care Home Manager Joined: 2024

Julie has over 10 years of experience in the care industry, starting as a part-time cook and care assistant before progressing to senior care assistant, deputy manager, and eventually managing her first home. She has since gained extensive experience managing a variety of care settings, including residential, dementia, and nursing homes, where she has successfully improved and commissioned homes before joining the team at Verwood House. Julie holds a Level 7 NVQ Diploma in Strategic Management and Leadership and a Level 5 qualification in Leadership and Management, both of which support her role as a Home Manager. From her very first day in a care home, Julie felt a deep connection with caring for the elderly and has been dedicated ever since to fostering a warm, homely environment where residents and their families can live, love, and laugh together. Julie is proud to be part of the Verwood House team, where everyone is committed to going the extra mile to brighten someone’s day.


Outside of work, Julie enjoys walking in the New Forest with her dog, Ted.


"As the Home Manager at Verwood House, I am committed to leading a team that is passionate about delivering outstanding care and creating a warm, supportive environment for our residents. My focus is on ensuring that every individual feels respected, safe, and truly part of our community. From the very first enquiry to settling into their new home, I am here to provide guidance, support, and a welcoming atmosphere, helping each resident feel comfortable and at ease."

Alicia

Alicia Bartlett

Job Title: Home Ambassador Joined: 2025

Alicia Bartlett brings a wealth of experience and creativity to her role as Home Ambassador at Verwood House. She holds a degree in Psychology and a Master’s in Criminology from the University of Southampton, and her career journey reflects her passion for supporting people and communities in a variety of ways.


She has lived and worked in America, where she taught dance and drama workshops to underprivileged children, and later managed a vibrant community centre in London, supporting the needs of a diverse range of clients.


Alicia has also provided administrative support within a special education trust and gained valuable experience in the business world, working in both financial planning and bespoke furniture sales.


Most recently, Alicia worked at The Salvation Army headquarters, producing resources for their churches and community centres. Alongside her professional achievements, Alicia is also a talented performer who loves to sing and dance, having appeared in shows across the country.


Away from work, Alicia enjoys life in Dorset with her husband Glen and their four-year-old son, making the most of family time and exploring the local area together.

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