Waterfield House

My grandfather was admitted last January to Waterfield House after a lot of prompting and encouragement from the family. I couldn't believe my eyes when I visited him last week. The home is now opening to garden visit and grandad is really happy there. He said his wife should also come and live there with him! He said the place is safe and that the staff check his temperature every day and get medical help for him in an event for minor issues. It was a good visit and we left with a profound peace of heart. Waterfield House is a beautiful place.

My mother spent 11 months in Waterfield House with Alzheimer’s. She was treated throughout with the utmost kindness and respect. She was not the easiest of patients and even when her behaviour was at its most challenging she was met with unflappable and unfailing kindness. The staff showed extraordinary levels of care as her life reached its end, for which her family will be forever grateful.

My mother has been very poorly with chest and water infections. The CTM's made sure she was eating sufficient nutritious food to help her fight infection and she, in particular, checked on a new antibiotic which would have been unsuitable. A different one was prescribed which has helped her to feel much better.

This is a really lovely care home, amazing people, residents, carers. Would recommend to anyone.

When it was his birthday I was treated to a three-course lunch with my husband which was very much appreciated and we have appeared in the latest edition of Runwood Homes magazine. My family are very pleased with the way their dad is looked after.

The whole experience was very positive. Thank you to all of the team. Chair in the shower would have been helpful.

All the staff I met were very happy and kind. The rooms are so clean, spacious and bright. I would be very happy I think if any of my elderly relatives had to live here.

Mostly I enjoy all the facilities at Waterfield House. Thanks.

Mum was at Waterfield House over 4 years and received the best possible care and respect. In the early years, mum fully enjoyed all the activities - knit and natter, gardening, painting, singing etc. She loved her room, especially her bathroom (which she showed us every time!) Waterfield House is light and airy, the garden peaceful, the café a great place to bring your loved one.

Over the years and progression of mum's dementia, the staff and management became her extended family. They are very experienced, genuinely caring people and many have been there a long time. The manager was tremendous to talk to, particularly through the difficult times - the loss of dad, the ups and downs of mum’s health and finally mum’s passing. I live away, so emails, photos and phone calls were invaluable.

Having a loved one with dementia is a rollercoaster of emotions, but we knew from the start that mum was in the best hands. Thanks Waterfield House! You made mum’s autumn years the best they could possibly have been.

Enjoyed my stay. Staff very helpful.

I think the care was excellent. They treated me well but I was on my own too much because a lot of the people have been here a long time and did not know me, but the staff were wonderful.

I know how difficult it is to be a carer, so it is with sincerity that I say this group from Waterfield House are to be commended.

Wonderful caring staff. Very professional care home.

This is a very calm, well run home and I am pleased we found this home for mum.

We are extremely appreciative of the care our grandmother receives at this home and can highly recommend it.

At the age of 85, my mother was made homeless and was placed temporarily in Waterfield House. Although a 100-mile round trip each week to visit her, it soon became apparent that this is where she was happy and wanted to remain. The care she received in her eighteen months here was exceptional and the facilities excellent. All the staff, from carers, cleaners, management at all levels, friendly, approachable and always available when needed. Unfortunately, mother has just passed away but we will always be indebted to Waterfield House for making her final eighteen months so happy and a place she always referred to as home.

The review if for my sisters in law. The first time they accessed this facility, they appeared to be very happy with stay (3 nights) and we have already booked an April stay to enable me to go away for a week or so. So yes, very pleased so far. I cannot comment really on their behalf, just what I have seen/heard.

My aunt was a resident here for about 5 years and was happy and well cared for. Food was excellent and the staff were friendly, cheerful and kind. In her own words, she felt safe here.

The home has a wonderful ambience and a kind and friendly staff. We would never hesitate to recommend this home to anybody.

This included preparing special meals for her as she had difficulty swallowing, also being attentive as to when she had urinary infections so she could be given antibiotics and therefore made more comfortable.