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Waterfield House

Grays Close, Hadleigh, Ipswich, Suffolk IP7 6AG
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Mum always has a smile on her face which gives us the confidence that she is very happyNick M(Son of Resident/Service User)
Waterfield House, Ipswich
I was overwhelmed and indeed humbled by the care given by all the staff.Anne W(Daughter of Resident/Service User)
Waterfield House, Ipswich
Waterfield House, Ipswich

Waterfield House is a modern, well-established care home situated in the market town of Hadleigh. Situated in a quiet cul-de-sac, the bright and spacious residence offers professional care for a range of needs including specialist provision for those living with dementia or requiring palliative care.

Staff create a homely environment and the superior level of accommodation features attractively-decorated and beautifully furnished individual bedrooms, which residents are free to personalise with...  

Care Provided by Waterfield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,450

Contact Waterfield House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Flavia Poplauschi(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Waterfield House Reviews (64)

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9.2

Waterfield House has a Review Score of 9.2 (9.176) out of 10, based on 11 reviews in the last 2 years. Over all time Waterfield House has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from James W (Regular Volunteer) published on 7 March 2016 Submitted via Website
Overall Experience
Just a few more things to do as I got a bit bored. Some weeks it was hard to talk to them,I kept falling asleep so I think you should think of some more stuff to do. Everyone was friendly.

Thanks for your time.

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No Rating
Review from J R (Resident / Service User) published on 27 January 2016 Submitted via Postal Card
Overall Experience
I've been looked after well. The room is comfortable and quiet. The food is okay, plenty of drinks etc.

The laundry service is good.

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Review from Jill S (Daughter of Resident) published on 17 December 2015 Submitted via Postal Card
Overall Experience

My mother didn't want to go into respite care home but after two weeks of respite she didn't want to come home. She says the food was very good and the staff were lovely and she had made many friends there. She can't wait for her next respite time.

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Review from Alison C (Niece of Resident) published on 23 September 2015 Submitted via Website
Overall Experience

I have found the manager and staff to be very supportive concerning my aunt's move from sheltered accommodation in Devon to the dementia unit at Waterfield House. She has settled in very well, everywhere is immaculately clean, and the staff are always cheerful and approachable. I have put some of my aunt's own furniture and pictures in the room to help her feel at home, friendships are encouraged, and she is enjoying the food. The garden is a lovely place to sit. Relatives are encouraged to become involved in events at the home. I am delighted that my aunt is now so near to me, and is safe and well cared-for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 February 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (10) & Events (0)

News
  • 09 Jun 2026

    Waterfield House care home, part of the Runwood Homes Group, is delighted to announce that it has successfully maintained its prestigious 5-star Food Hygiene Rating following a recent inspection by...

  • 04 Jun 2026

    Residents from Waterfield House care home, part of the Runwood Homes Group, enjoyed a delightful outing to Corncraft Café and Craft Shop on 2 June 2026, where they spent the...

  • 26 Nov 2025

    Residents of Waterfield House care home, part of the Runwood Homes Group, visited Tesco to begin their festive Christmas shopping. From choosing Christmas decorations to selecting gifts and even a...

Upcoming Events

There are no upcoming events for Waterfield House.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Waterfield House.

Meet the Team (5)

Flavia Poplauschi
Flavia PoplauschiJob Title:Home ManagerJoined: 2026

My name is Flavia, and I am the Home Manager at Waterfield House. I joined Runwood Homes in 2012 as a care assistant. During my time with Runwood Homes, I have had the opportunity to develop and progress, first of all as a Care Team Leader, then Deputy Manager, before I registered as the Home Manager at Blackthorns and now Waterfield.

I have achieved an NVQ level 5 in management and courses in management and leadership. I consider myself to be efficient, knowledgeable and well organised, skills that support me within my role as a registered manager for Waterfield care home. I hope you feel free to visit our lovely home and look forward to welcoming you.

Serin Jose
Serin JoseJob Title:Unit ManagerJoined: 2025

I, Serin Jose, began my career with Runwood Homes on 3 March 2022 as a Night Carer. Through dedication, hard work, and continuous support from the organisation, I was promoted within a few months to the role of Night Care Team Leader. I successfully carried out this role for one year, demonstrating strong leadership and the ability to manage and support my team effectively during night shifts.

Following this, I progressed to the position of Day Care Team Leader, where I further developed my leadership, communication, and organisational skills while ensuring high standards of care and teamwork during daytime operations. During my journey, I also completed the NCFE CACHE Level 3 Diploma in Adult Care, which enhanced my knowledge and professional practice in adult care.

I have been given opportunities to support other homes within the organisation, which helped me gain broader experience, adapt to different team environments, and contribute positively to maintaining care standards across services.

In September 2025, I was promoted to Unit Manager at Waterfield House. In this role, I continue to lead by example, ensuring person-centred care, staff development, and effective team coordination.

I believe I have strong leadership skills, good communication abilities, and a high level of empathy, which are essential in delivering quality care. I am committed, hardworking, and always willing to support both residents and staff. I take pride in promoting a positive working environment and ensuring the well-being and dignity of all individuals in my care.

Sathian
Sathian Job Title:MaintenanceJoined: 2018

Hi, I'm Sathian! I have proudly served as the Maintenance Man at Waterfield House for the past seven years, and I’ll be celebrating this milestone on January 31, 2025. I have a deep passion for repair and maintenance work, and I love exploring new techniques and tools to enhance my skills.

One of the most rewarding parts of my role is interacting with the residents—I enjoy our conversations and the sense of community they bring.

Outside of work, I like to unwind with movies and music, two of my favourite pastimes. They keep me inspired and relaxed, much like my work at Waterfield House.

Mandy Gooding
Mandy GoodingJob Title:Home AdministratorJoined: 2021

Hi, I'm Mandy! I have been the Home Administrator at Waterfield House for three wonderful years. I truly enjoy meeting the public, including residents' relatives, and spending time with the residents themselves.

I believe in keeping life light-hearted and finding joy in every day. Outside of work, I stay active by running, going to the gym, and walking. When I’m looking to relax, you’ll often find me diving into a good book.

Bonnie Woods
Bonnie WoodsJob Title:Head HousekeeperJoined: 2014

My role is the head housekeeper. I make sure the environment is clean and well-presented. I have been with Runwood for 10 years. I have received Dignity Star of the Month several times and won an award for best-dressed showroom. A fun fact about me is I was the new year baby for 1988 I was in the paper and my mum received a ring from the local jewellery store which I now own. What I like best about my role is the satisfaction of a well-presented home and making it comfortable and homely for the residents and families visiting.

My main hobby is walking, I have completed all the highest peaks in England among many other smaller ones.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waterfield House to verify any information. View our terms and conditions. Waterfield House has an Enhanced Service -more info.