Oakleigh Lodge, Dudley, West Midlands
Oakleigh Lodge, Dudley, West Midlands
Oakleigh Lodge, Dudley, West Midlands

Oakleigh Lodge specialises in many forms of disability, including mental health, autism brain injury. Skilled care is practiced alongside support for a fulfilling lifestyle.

A full range of services from long stay residential care to supported living and enablement step down plans.

They provide quality facilities and high standards of care with a person-centred approach; looking at the individuals needs, beliefs, choices and abilities.

Opened in 2011, Oakleigh has established itself as a leading specialist care provider in the Midlands area. Oakleigh is a comfortable and friendly place to live; decorated and furnished to very high standards.

All bedrooms have en-suite facilities and most benefit from large picture windows looking out over extensive sensory gardens.

Within the home there are plenty of areas to relax and entertain. With a lot of thought given to how communal areas are planned.

There are two large lounge/dining areas which lend their hand perfectly for in-house activities, two smaller lounges for TV or just relaxation. You can always find an area for personal time.

A sensory room has recently been updated with visual lighting and sound equipment and plenty of touch and feel apparatus to stimulate the senses. Other facilities include a computer suite and cinema room.

Owner: Oakleigh Healthcare (Dudley) Ltd

Person in charge: Michelle Ashmore (Registered Manager)

Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Learning Disability • Mental Health Condition • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Asperger Syndrome • Autism/ASD • Down Syndrome • Epilepsy • Profound & Multiple Learning Disabilties • Speech Impairment • Spina Bifida & Hydrocephalus

Admission Information: Ages from 18 to 65.

Single Rooms: 19

Rooms with ensuite WC: 19

Facilities & Services: Respite Care • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Oakleigh Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.8 Oakleigh Lodge has a Review Score of 7.8 (7.763)

The Review Score of 7.8 (maximum of 10) for Oakleigh Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Oakleigh Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Oakleigh Lodge is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.263 Points relating to the number of positive Reviews for Oakleigh Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.8 Target = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oakleigh Lodge?

  • Extremely LIKELY
    0
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oakleigh Lodge

  • Mother of Resident/Service User
    1

Our son has been at Oakleigh Lodge for over 4 and a half year. This was a newly-developed care home for approximately 10 residents when he moved in. It was a well-managed and good care home which provided appropriate support for our son for a couple of years. The service was then able to expand. At this time, it outgrew the manager's skills and experienced significant deterioration. Steps were taken to address this, including major changes in staff at all levels and of the management structure. It was a carefully managed process but took approximately 18 months for the home to regain it's good reputation, with increased capacity for around 16-18 residents. Throughout the process, diligence was given to rectify problems and ensure their care continued with minimal disruption.
The situation has been turned around and it is currently a care home ranking in all assessments between good and excellent. The management structure is well developed. Staff seem happy and put together very well. The residents appear well cared for and contented. Families and friends are welcomed to be involved and the environment is well-maintained and very pleasing.

How likely would you be to recommend Oakleigh Lodge? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Oakleigh Lodge

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

February 2014

Top 20 Care Homes West Midlands 2014

Recipient: Oakleigh Lodge

Date: Saturday 01 Feb 2014

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Oakleigh Lodge