158/160 Stourbridge Road, Dudley DY1 2ER
Oakleigh Lodge specialises in many forms of disability, including mental health, autism brain injury. Skilled care is practiced alongside support for a fulfilling lifestyle.
A full range of services from long stay residential care to supported living and enablement step down plans.
They provide quality facilities and high standards of care with a person-centred approach; looking at the individuals needs, beliefs, choices and abilities.
Opened in 2011, Oakleigh has established itself as a leading specialist care provider in the Midlands area. Oakleigh is a comfortable and friendly place to live; decorated and furnished to very high standards.
All bedrooms have en-suite facilities and most benefit from large picture windows looking out over extensive sensory gardens.
Within the home there are plenty of areas to relax and entertain. With a lot of thought given to how communal areas are planned.
There are two large lounge/dining areas which lend their hand perfectly for in-house activities, two smaller lounges for TV or just relaxation. You can always find an area for personal time.
A sensory room has recently been updated with visual lighting and sound equipment and plenty of touch and feel apparatus to stimulate the senses. Other facilities include a computer suite and cinema room.
Owner: Oakleigh Healthcare (Dudley) Ltd
Person in charge: Michelle Ashmore (Registered Manager)
Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users
Registered Care Categories*: Learning Disability • Mental Health Condition • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Asperger Syndrome • Autism/ASD • Down Syndrome • Epilepsy • Profound & Multiple Learning Disabilties • Speech Impairment • Spina Bifida & Hydrocephalus
Admission Information: Ages from 18 to 65.
Single Rooms: 19
Rooms with ensuite WC: 19
Facilities & Services: Respite Care • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Oakleigh Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Oakleigh Lodge has a Review Score of 7.8 (7.763)
The Review Score of 7.8 (maximum of 10) for Oakleigh Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Oakleigh Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Oakleigh Lodge is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.263 Points relating to the number of positive Reviews for Oakleigh Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.8 Target = 0.263
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by C M (Mother of Resident) on Friday 5 May 2017. Relates to April 2017.
Our son has been at Oakleigh Lodge for over 4 and a half year. This was a newly-developed care home for approximately 10 residents when he moved in. It was a well-managed and good care home which provided appropriate support for our son for a couple of years. The service was then able to expand. At this time, it outgrew the manager's skills and experienced significant deterioration. Steps were taken to address this, including major changes in staff at all levels and of the management structure. It was a carefully managed process but took approximately 18 months for the home to regain it's good reputation, with increased capacity for around 16-18 residents. Throughout the process, diligence was given to rectify problems and ensure their care continued with minimal disruption.
The situation has been turned around and it is currently a care home ranking in all assessments between good and excellent. The management structure is well developed. Staff seem happy and put together very well. The residents appear well cared for and contented. Families and friends are welcomed to be involved and the environment is well-maintained and very pleasing.
How likely would you be to recommend Oakleigh Lodge? Likely
Overall Standard: Excellent
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Oakleigh Lodge