Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH
Review Us
9.9 187 Reviews
  • Avondale Care Home, Aylesbury
With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only a few minutes away. The team at Avondale Care Home are dedicated to providing person-centred care in a respectful and dignified manner, encouraging independence and ensuring personal choice takes priority. Avondale residents benefit from living in a purpose-built home with a café, multiple sitting and dining rooms, a library, an activities and wellbeing room, a private dining room for special occasions, secure landscaped gardens and a gym complete with equipment designed with active ageing in mind.
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Care Provided by Avondale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

"Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Contact Avondale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avondale Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Antonios Loumousiotis (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Avondale Care Home Reviews (187)

9.9

Avondale Care Home has a Review Score of 9.9 (9.944) out of 10, based on 32 reviews in the last 2 years.
Over all time Avondale Care Home has 187 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Avondale Care Home
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Total of 187, showing 41-60
Review from Sharon H (Friend of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend's stay at Avondale has turned his life around with the help of the staff and facilities he is now able to resume normal life at home. The rooms are very comfortable and bright, the food is great. The staff are very helpful and caring. I would be happy for him to return for further respite
care or permanent accommodation if needed in the future.
Reply from Antonios Loumousiotis, Home Manager at Avondale Care HomeThank you for sharing your experience of our home and for your kind words of praise for our amazing team. We would be delighted to help in the future. Best wishes.
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Review from M G (Daughter of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff, professional and caring at all times. Treat each resident as individual according to their specific needs and requirements. The activities chosen and undertaken by the entertainers really seem to improve the quality of life of the resident.
Reply from Hannah Markland, Regional Manager at Avondale Care HomeThank you very much for your kind words about our "very welcoming, professional and caring staff". Your lovely comments will be very much appreciated by the whole team. Warmest regards.
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Review from Tracey L (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Avondale Care Home for the last couple of months in the dementia suite. After caring for her for the last few years myself I had to make the hard decision that I could no longer give her the care or time that she needed without burning myself out. Not an easy decision
to have to make but from my first visit to look around and meet the staff I was so impressed. The atmosphere is wonderful. She has settled in so well. The staff are truly amazing and so very caring. They really are so dedicated to each and every resident and they treat them like family. There are so many activities that she is now taking part in. It's wonderful to know that she is safe, cared for and most importantly extremely happy. I highly recommend a visit if you have a loved one who now needs a little more help than before. There is now total peace of mind for me knowing that she's happy, safe and getting amazing care from the lovely staff. 100% recommend.
Reply from Hannah Markland, Regional Support Manager at Avondale Care HomeThank you for your incredible comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
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Review from P M (Daughter of Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming to Avondale Care home, my mum had her first shower in three years as her old home did not do this. She has really enjoyed all the things on offer and being out in the minibus. The staff are amazing, so kind and caring and the food is really good. My mum has started to put on weight and
looks ten years younger. She has made friends and has a life now. Everyone who comes to see her says it is like a five-star hotel. Thank you all so much.
Reply from Hannah Markland, Regional Manager at Avondale Care HomeWe're are thrilled your mum has made lots of friends at Avondale, she's wonderful company and a delight to be around.
Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be overwhelmed to receive this feedback.
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Review from I L (Son of Resident) published on 28 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my mother passed, we needed to get Dad into care, I visited several homes in the area and decided Avondale was the best option, how right I was, they bent over backwards to get us in within a week and since Dad has been with Avondale he has wanted for nothing. The staff I have encountered have
all been excellent, from the management team, who ensured everything went smoothly, and the care team, who have cared for Dad with humour and compassion.
The food has been excellent according to Dad and the staff are encouraging him to join in at a very difficult time for him. Thank you Avondale
Reply from Hannah Markland, Regional Manager at Avondale Care HomeFirstly, thank you for entrusting us with the care of your dad. Your amazing feedback is greatly appreciated, it makes all the wonderful work my team do worthwhile. It is our pleasure looking after your dad and we really enjoy him being part of the Avondale family. I will be sure to pass on your amazing comments to the wider team as I know they will be extremely grateful!
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Review from T W (Husband of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Avondale Care Home is in providing respite care of three weeks for my wife.
During this time, it was clear to me that Avondale is an extremely well-managed care home. Staff are caring, reassuringly friendly and helpful. My wife was happy there in as much as one can be in these circumstances.
That is, in itself, the highest commendation. Thank you, Avondale.
Should I need more respite in the future or a permanent arrangement, please consider my wife for your available accommodation.
Reply from Hannah Markland, Regional Manager at Avondale Care HomeThank you very much for your wonderful comments about Avondale being an extremely well-managed care home and the Staff being caring, reassuringly friendly and helpful.
I'll ensure the whole team receives your feedback as it will be very much appreciated.

You are both welcome to come and stay with us again and in the meantime, please do feel free to pop in for a coffee or join our events. We would be thrilled to see you both.

Warmest regards
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Review from Linda C (Granddaughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been in the home for over a year. She likes it and feels safe and looked after. She is happy when I visit and the staff are welcoming.
Parking can be a little tricky as the carpark can get busy.
Reply from Barbara Howlett, Client Services Manager at Avondale Care HomeWhat wonderful praise - thank you so much! I will be sure to share your feedback with the team, they will be delighted.
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Review from Elizabeth W (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent a few weeks at Avondale after being in hospital; my 92-year-old mum wasn't able to nurse him as needed. We found that all the staff were kind, helpful and respectful. I only went to Avondale a few times because I don't live in England, but I was very grateful to the manager for organising
Skype calls with him, or me, and my mum, when she was visiting. My brother-in-law who lives locally particularly wishes to thank the nurse on my dad's unit, and the manager. Both were extremely helpful during my dad's stay in various ways, and we appreciated their kindness and good humour. He found the nurse to be very organised and efficient. It was always a pleasure to speak to them when we were on the unit, and if we asked for anything it was dealt with promptly. My father eventually transferred to another care home closer to my mother's home - we chose another Porthaven facility as we were so pleased with their care.
Reply from Hannah Markland, Regional Support Manager at Avondale Care HomeThank you for your incredible comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident are our number one priority and it is rewarding to have such positive feedback.
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Review from Stephen E (Husband of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has only been at Avondale Care Home since mid-December so it is only a relatively short time. I am particularly impressed with the two male carers who spend time with residents in the 'bistro'. The caring staff have coped with my wife's incident of aggression. I can't really comment on the food
and drink but my wife seems happy about this.
Reply from Barbara Howlett, Client Services Manager at Avondale Care HomeThank you for such lovely comments and high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. Thank you.
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Review from Graham B (Son-in-law of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner's mother went into Avondale Care Home for respite following an illness and some time spent in the hospital. The home was very accommodating and looked after her with care, and made her feel very comfortable. Despite her initial wishes to return to her own home, she quickly felt that Avondale
was the place she wanted to make her new home and decided to stay there long term. The staff are always friendly and helpful and always leave you feeling that she is going to be well looked after and supported. I would recommend Avondale to anyone who wants a good quality of care and support for their loved ones.
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Review from Lisa P (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was living independently but had become isolated during Covid which lead to her physical and mental health deteriorating. Whilst Mum was not fully convinced that residential care was the best solution, she has absolutely thrived at Avondale. Her physical health has improved 10-fold and the management
and staff have been excellent in assessing and understanding Mum's mental health condition. They have been very supportive of her needs and encourage her to participate in the many physical and social activities that are organised. They have also been very supportive of me as I adjust to Mum's evolving needs due to her changing mental health.
Reply from Barbara Howlett, Client Services Manager at Avondale Care HomeI would like to thank you for taking the time to share your experience. We appreciate how difficult it can be for loved ones when an individual makes the decision to move into a care home. Thank you for entrusting us with the care of your mum and we are always on hand to support you, even if it's just a coffee and a smile you need. It's wonderful to hear your comments "She has absolutely thrived at Avondale. Her physical health has improved 10-fold". We are extremely proud of our dedicated staff and will be sure to pass on your kind words.
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Review from A G (Son of Resident) published on 6 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the home's facilities and the attitude of staff in their dealings with both residents and relatives. I feel that the care delivered is of a very high standard and has been appropriate to the needs of my mother.
Reply from Lea Orodio, Home Manager at Avondale Care HomeThank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
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Review from N W (Son of Resident) published on 6 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for nearly 18 months now and we (my brother and I) are very happy with the staff and the way Mum is treated. The peace of mind, knowing that whatever happens, Mum will be well looked after, with nursing help on hand if required, is priceless. The staff are always happy to answer any
questions about her care and needs and deliver a fantastic service to someone, who I am sure at times, can be a little difficult.
Reply from Lea Orodio, Home Manager at Avondale Care HomeThank you for your incredible comments and such high praise for the team. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
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Review from Claire H (Daughter of Resident) published on 26 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum went to Avondale as a respite client. She felt safe and well cared for during her stay. All the staff are friendly and caring and as a daughter I feel mum was very well looked after which is ultimately what one would want for their family member.
Reply from Lea Orodio, Home Manager at Avondale Care HomeWhat wonderful praise - thank you so much! I will be sure to share your feedback with the team, they will be delighted.
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Review from Sandy S (Wife of Resident) published on 6 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care the team is showing my husband is exceptional. They take care of his every need. They keep me updated on his progress and what his day has been like. Brilliant nursing. Food could be better.
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Review from S H (Daughter of Resident) published on 1 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has been very flexible in accommodating our parents in difficult circumstances. The dynamic team is dedicated to making sure residents are cared for and comfortable and that their individual needs are met. They also make visitors welcome and I am breathing more easily now that I know my parents
are in such good hands. After a long and thorough selection process, I am very pleased that we chose Avondale for our parents.
Reply from Lea Orodio, Home Manager at Avondale Care HomeWe're delighted it gives you comfort to know your parents are in safe hands. We thoroughly enjoy spending time with them. Your comments regarding "The dynamic team is dedicated to making sure residents are cared for and comfortable and that their individual needs are met" and other kind words are greatly appreciated.

We are very proud of our dedicated staff and will be sure to pass on your amazing feedback.
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Review from S M (Son of Resident) published on 29 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad stayed at Avondale for two months respite care after a short period in hospital. We were particularly pleased with the flexibility of the Care Manager in accommodating dad at short notice and thereafter extending his stay until we found longer-term care closer to mum. We also appreciated the compassion
and understanding with which the staff allocated to dad treated him throughout his stay at Avondale. Dad's room was spacious and well furnished and always seemed clean and well maintained. Dad himself always appeared clean and well groomed. We felt particularly reassured by the security arrangements within the Home, as well as the alertness and attentiveness of staff. Dad's ability to communicate and physical condition noticeably improved during his stay after a particularly difficult time for him. The nurse practitioner who cared for dad after a fall was particularly caring and kind-hearted.
Reply from Barbara Howlett, Client Services Manager at Avondale Care HomeThank you so much for your glowing review. I'll ensure I share the wonderful comments with the rest of the team. They will be delighted!
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Review from Greta A (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
She stayed with you for a week's respite care while I was away. While she couldn't recall everything she did with you, she appeared to be happy with her care, and she must have had lots of attention, as she seemed quite lost and a little disoriented when she got home, asking what she was doing next,
who is looking after her, etc.
Reply from Barbara Howlett, Client Services Manager at Avondale Care HomeThank you so much for your wonderful feedback, it makes all the wonderful work the team at Avondale does worthwhile. It is our pleasure looking after your mum and she is more than welcome to visit us again and join in our events.
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Review from Lucy C (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our very first tour of Avondale Care Home, we were very impressed with the standard of decor and cleanliness. The home is so very welcoming and looks and smells like a hotel! Since dad moved into the home, we have been so pleased with how quickly he has settled in - this is of course down to the
incredibly helpful, patient and respectful staff. One staff member, in particular, has been incredibly helpful. She is always available on the phone or via email to answer all the little questions that have cropped up. Lastly, I love being able to visit whenever I like and I love dad's room - it's a great size and is so comfortable and airy. Highly recommended.
Reply from Barbara Howlett, Client Services Manager at Avondale Care HomeThank you for your incredible comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
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Review from K C (Daughter of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled well. All the staff have been kind and friendly. The environment is clean, spacious and well organised. Always trying to accommodate Mum's requests. Nothing too much trouble. Very easy to visit.
Reply from Barbara Howlett, Client Services Manager at Avondale Care HomeWhat wonderful praise - thank you so much! I will be sure to share your feedback with the team, they will be delighted.
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Avondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Avondale Care Home is calculated as follows: ( (355 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 375 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avondale Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (30)

Meet the Team (2)

Antonios

Antonios Loumousitois

Job Title: Home Manager Joined: 2023

Hello, my name is Antonios Loumousitois, and I am the Home Manager here at Avondale.


I have a strong background in healthcare management and extensive experience in the care sector, with a BSc in Management of Health and Welfare Units and an MBA in International Healthcare Management. I have also been registered with CQC since 2016.


As a home manager, I am incredibly passionate about treating everybody with dignity and respect. I also believe that a positive attitude can make a real difference in people's lives.

Rebecca

Rebecca James

Job Title: Client Services Manager Joined: 2025

Hello, my name is Bex, and I am the Client Services Manager here at Avondale.


I have over 20 years of experience in customer service and a background in hospitality leadership.


At Avondale, I work closely with residents, families and our team to ensure the care we provide is compassionate, person-centred, responsive and well-led. I am passionate about creating a welcoming environment where dignity, individuality and high standards are always at the heart of what we do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avondale Care Home to verify any information. View our terms and conditions. Avondale Care Home has an Enhanced Service - more info.