Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH
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9.9 182 Reviews
  • Avondale Care Home, Aylesbury
With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only a few minutes away. The team at Avondale Care Home are dedicated to providing person-centred care in a respectful and dignified manner, encouraging independence and ensuring personal choice takes priority. Avondale residents benefit from living in a purpose-built home with a café, multiple sitting and dining rooms, a library, an activities and wellbeing room, a private dining room for special occasions, secure landscaped gardens and a gym complete with equipment designed with active ageing in mind.
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Care Provided by Avondale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

"Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Antonios Loumousiotis (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Avondale Care Home Reviews (182)

9.9

Avondale Care Home has a Review Score of 9.9 (9.941) out of 10, based on 29 reviews in the last 2 years.
Over all time Avondale Care Home has 182 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Avondale Care Home
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Review from Linda C (Granddaughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been in the home for over a year. She likes it and feels safe and looked after. She is happy when I visit and the staff are welcoming.
Parking can be a little tricky as the carpark can get busy.
Reply from Barbara Howlett, Client Services Manager at Avondale Care Home
What wonderful praise - thank you so much! I will be sure to share your feedback with the team, they will be delighted.
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Review from Susan D (Daughter of Resident) published on 15 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who lives with us, spent a week at Avondale Carwe Home in a respite capacity so we could go on holiday. We were impressed by the kindness of the staff and the attention paid to her needs. My mother is still both mobile and active and therefore was able to enjoy a range of activities within
the home and also a trip out. When we picked my mother up it was clear the staff had an excellent rapport with her. They encouraged her to stay again and we, her family, would be very happy to leave her in the care of the staff at Avondale next time we go away.
Reply from Hannah Markland, Regional Support Manager at Avondale Care Home
Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
It's wonderful that you have…read more
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Review from Elizabeth W (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent a few weeks at Avondale after being in hospital; my 92-year-old mum wasn't able to nurse him as needed. We found that all the staff were kind, helpful and respectful. I only went to Avondale a few times because I don't live in England, but I was very grateful to the manager for organising
Skype calls with him, or me, and my mum, when she was visiting. My brother-in-law who lives locally particularly wishes to thank the nurse on my dad's unit, and the manager. Both were extremely helpful during my dad's stay in various ways, and we appreciated their kindness and good humour. He found the nurse to be very organised and efficient. It was always a pleasure to speak to them when we were on the unit, and if we asked for anything it was dealt with promptly. My father eventually transferred to another care home closer to my mother's home - we chose another Porthaven facility as we were so pleased with their care.
Reply from Hannah Markland, Regional Support Manager at Avondale Care Home
Thank you for your incredible comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident are our number one…read more
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Review from Stephen E (Husband of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has only been at Avondale Care Home since mid-December so it is only a relatively short time. I am particularly impressed with the two male carers who spend time with residents in the 'bistro'. The caring staff have coped with my wife's incident of aggression. I can't really comment on the food
and drink but my wife seems happy about this.
Reply from Barbara Howlett, Client Services Manager at Avondale Care Home
Thank you for such lovely comments and high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. Thank you.
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Review from Graham B (Son-in-law of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner's mother went into Avondale Care Home for respite following an illness and some time spent in the hospital. The home was very accommodating and looked after her with care, and made her feel very comfortable. Despite her initial wishes to return to her own home, she quickly felt that Avondale
was the place she wanted to make her new home and decided to stay there long term. The staff are always friendly and helpful and always leave you feeling that she is going to be well looked after and supported. I would recommend Avondale to anyone who wants a good quality of care and support for their loved ones.
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Review from Lisa P (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was living independently but had become isolated during Covid which lead to her physical and mental health deteriorating. Whilst Mum was not fully convinced that residential care was the best solution, she has absolutely thrived at Avondale. Her physical health has improved 10-fold and the management
and staff have been excellent in assessing and understanding Mum's mental health condition. They have been very supportive of her needs and encourage her to participate in the many physical and social activities that are organised. They have also been very supportive of me as I adjust to Mum's evolving needs due to her changing mental health.
Reply from Barbara Howlett, Client Services Manager at Avondale Care Home
I would like to thank you for taking the time to share your experience. We appreciate how difficult it can be for loved ones when an individual makes the decision to move into a care home. Thank you…read more
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Review from A G (Son of Resident) published on 6 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the home's facilities and the attitude of staff in their dealings with both residents and relatives. I feel that the care delivered is of a very high standard and has been appropriate to the needs of my mother.
Reply from Lea Orodio, Home Manager at Avondale Care Home
Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
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Review from N W (Son of Resident) published on 6 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for nearly 18 months now and we (my brother and I) are very happy with the staff and the way Mum is treated. The peace of mind, knowing that whatever happens, Mum will be well looked after, with nursing help on hand if required, is priceless. The staff are always happy to answer any
questions about her care and needs and deliver a fantastic service to someone, who I am sure at times, can be a little difficult.
Reply from Lea Orodio, Home Manager at Avondale Care Home
Thank you for your incredible comments and such high praise for the team. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
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Review from Claire H (Daughter of Resident) published on 26 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum went to Avondale as a respite client. She felt safe and well cared for during her stay. All the staff are friendly and caring and as a daughter I feel mum was very well looked after which is ultimately what one would want for their family member.
Reply from Lea Orodio, Home Manager at Avondale Care Home
What wonderful praise - thank you so much! I will be sure to share your feedback with the team, they will be delighted.
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Review from Sandy S (Wife of Resident) published on 6 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care the team is showing my husband is exceptional. They take care of his every need. They keep me updated on his progress and what his day has been like. Brilliant nursing. Food could be better.
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Review from S H (Daughter of Resident) published on 1 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has been very flexible in accommodating our parents in difficult circumstances. The dynamic team is dedicated to making sure residents are cared for and comfortable and that their individual needs are met. They also make visitors welcome and I am breathing more easily now that I know my parents
are in such good hands. After a long and thorough selection process, I am very pleased that we chose Avondale for our parents.
Reply from Lea Orodio, Home Manager at Avondale Care Home
We're delighted it gives you comfort to know your parents are in safe hands. We thoroughly enjoy spending time with them. Your comments regarding "The dynamic team is dedicated to making sure…read more
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Review from S M (Son of Resident) published on 29 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad stayed at Avondale for two months respite care after a short period in hospital. We were particularly pleased with the flexibility of the Care Manager in accommodating dad at short notice and thereafter extending his stay until we found longer-term care closer to mum. We also appreciated the compassion
and understanding with which the staff allocated to dad treated him throughout his stay at Avondale. Dad's room was spacious and well furnished and always seemed clean and well maintained. Dad himself always appeared clean and well groomed. We felt particularly reassured by the security arrangements within the Home, as well as the alertness and attentiveness of staff. Dad's ability to communicate and physical condition noticeably improved during his stay after a particularly difficult time for him. The nurse practitioner who cared for dad after a fall was particularly caring and kind-hearted.
Reply from Barbara Howlett, Client Services Manager at Avondale Care Home
Thank you so much for your glowing review. I'll ensure I share the wonderful comments with the rest of the team. They will be delighted!
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Review from Greta A (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
She stayed with you for a week's respite care while I was away. While she couldn't recall everything she did with you, she appeared to be happy with her care, and she must have had lots of attention, as she seemed quite lost and a little disoriented when she got home, asking what she was doing next,
who is looking after her, etc.
Reply from Barbara Howlett, Client Services Manager at Avondale Care Home
Thank you so much for your wonderful feedback, it makes all the wonderful work the team at Avondale does worthwhile. It is our pleasure looking after your mum and she is more than welcome to visit us…read more
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Review from Lucy C (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our very first tour of Avondale Care Home, we were very impressed with the standard of decor and cleanliness. The home is so very welcoming and looks and smells like a hotel! Since dad moved into the home, we have been so pleased with how quickly he has settled in - this is of course down to the
incredibly helpful, patient and respectful staff. One staff member, in particular, has been incredibly helpful. She is always available on the phone or via email to answer all the little questions that have cropped up. Lastly, I love being able to visit whenever I like and I love dad's room - it's a great size and is so comfortable and airy. Highly recommended.
Reply from Barbara Howlett, Client Services Manager at Avondale Care Home
Thank you for your incredible comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one…read more
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Review from K C (Daughter of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled well. All the staff have been kind and friendly. The environment is clean, spacious and well organised. Always trying to accommodate Mum's requests. Nothing too much trouble. Very easy to visit.
Reply from Barbara Howlett, Client Services Manager at Avondale Care Home
What wonderful praise - thank you so much! I will be sure to share your feedback with the team, they will be delighted.
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Review from Patrick F (Son of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the staff - carers, nurses, and management. Rooms are spacious and airy. The facilities are excellent. Activities are good. Very pleased overall with the level of care provided. Wouldn't hesitate to recommend Avondale Care Home to anybody thinking of going into a care home.
Reply from Dionne Kingsley, Head of Client Services at Avondale Care Home
Thank you very much for your wonderful comments about our excellent facilities and impressive staff. The leisure and wellness team will also be delighted to hear your feedback regarding the activities…read more
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Review from S H (Daughter of Resident) published on 18 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved Mum into respite care for two weeks. We were nervous as a family because she had been cared for at home for years. She has advanced dementia but still only in her seventies. Avondale in Aylesbury was so welcoming and made the moving in process easy and gentle. The home is incredibly clean and
smells fresh - which makes a huge difference to the overall experience. Management is responsive to questions and reassuring. I felt relaxed that Mum was safe and well cared for there.
Reply from Dionne Kingsley, Head of Client Services at Avondale Care Home
Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
It's wonderful that you have…read more
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Review from J P (Son-in-law of Resident) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival, you are welcomed with a warm greeting and made to feel like one of the family. My mother-in-law came to the home not being able to walk, communicate or feed herself, but within six weeks she has made remarkable progress. She feeds herself now and can now stand with assistance. I cannot praise
the staff enough and the facilities available. My mother-in-law is now more of her old self. Thank you.
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Review from J D (Daughter of Resident) published on 24 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family has been overwhelmed by the excellent service provided by the Avondale Care Home. In particular, we cannot praise highly enough the professionalism and kindness of all the staff at the Care Home ensuring that my mother received the best possible support and care. The staff across all areas
of the Care Home are approachable and always willing to answer questions and help in any way they can. Moving our mother to a Care Home was a difficult and emotional decision and this was made so much easier by the outstanding care and support demonstrated by all the Care Home staff.
Reply from Shaun Canavan, Home Manager at Avondale Care Home
Thank you for such wonderful comments which I will be sure to pass on to my team. Kind regards, Shaun.
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Review from Diane G (Respite Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I was taken to my room, I liked it. The quality furnishings are pretty. The garden room looks just what I wanted. I was a bit bewildered after my knee operation. I arrived late, but the night staff were kind and reassuring. All nurses and carers were good with nice back up staff - cleaners
etc.
Reply from Shaun Canavan, Home Manager at Avondale Care Home
Thank you for completing a review of our home and for your lovely comments - I will certainly pass this on to the team. It's great to hear that you enjoyed your stay with us and we look forward to…read more
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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Avondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.941 for Avondale Care Home is calculated as follows: ( (320 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 339 Ratings = 4.941
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avondale Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (29)

Meet the Team (1)

Antonios

Antonios Loumousitois

Job Title: Home Manager Joined: 2023

Hello, my name is Antonios Loumousitois, and I am the Home Manager here at Avondale.


I have a strong background in healthcare management and extensive experience in the care sector, with a BSc in Management of Health and Welfare Units and an MBA in International Healthcare Management. I have also been registered with CQC since 2016.


As a home manager, I am incredibly passionate about treating everybody with dignity and respect. I also believe that a positive attitude can make a real difference in people's lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avondale Care Home to verify any information. View our terms and conditions. Avondale Care Home has an Enhanced Service - more info.