Avondale Care Home

My mother was welcomed into Avondale by all members of staff. The arrangement of the home into small units ensures a caring family atmosphere with residents interacting with the same staff. My mother's individual needs regarding food are always accommodated. It is evident that the staff are happy in their working environment which also contributes to a cohesive family feeling. The care and empathy shown is excellent. The staff are supportive towards relatives willing to offer advice. The accommodation is scrupulously clean and the building is bright, airy and welcoming.

All the management team was really welcoming and reassuring from the initial stages of choosing a home to my husband's assessment, and then his admission. The admission was a daunting experience but all staff made it easier by introducing themselves and immediately treating my husband with the utmost care and dignity and to a really high standard. This continued throughout his stay. They all also treated me with cheerfulness and friendliness and phoned me if they had any concerns. Nothing was too much trouble and as a family, we could not have asked for better care.

My mother was a resident at Avondale for 5 years before she passed away at the end of February 2020. The care and attention Mum received was first class. The staff were so nice to Mum, particularly as her needs were many and the demands on their time quite extensive.

Thanks to all the staff at Avondale; if needs be, I would not hesitate for Mum to go back in the future.

Mum died on 15th February 2020 after 3 1/2 years being cared for in Avondale. The staff on Pink are absolutely fantastic. They have gone above and beyond and not just cared for Mum during her stay but really cared for her. Thank you to all at Avondale.

Very nice, clean building inside and out. The staff are very polite to residents and visitors at all times. There is a good drink facility for all. Well done to all staff - thank you.

I am completely satisfied with all aspects of my husband's care. He was always treated with respect and dignity. This applied to all staff from cleaner up to managers. The culture of the home is one of happiness and fun for residents and their visitors. It was always a pleasure to visit my husband. I have no hesitation in recommending the home. I was always made welcome on my visits and enjoyed the involvement of the local school especially.

My mother spent five and a half years at Avondale. She was very well looked after, in pleasant surroundings. All the staff were very caring and looked after my mother extremely well.

My uncle has had and is having a marvellous life here at Avondale. I cannot speak highly enough about the amazing care he receives and the staff are so fantastic.

The fact they have got her or fo bed is a miracle.

My auntie loves being there.

Avondale Care Home is so very clean and tidy. Excellent care to our auntie. She is very happy there too. The staff always do a brilliant job, always polite, helpful and friendly, nothing is too much trouble.

I will always be grateful to all of you for helping the family during a different period in our lives.

Avondale is a wonderful home for my father. He is looked after and cared for extremely well. it is a lovely environment and the staff treat the residents with such dignity. It is a home from home. All of his needs are cared for and the staff are always ready to listen to him or to relatives. The entertainment is wonderful. My father enjoys it when a singer comes in.

An excellent care home. Thank you.

These people do an amazing job under very difficult circumstances and they are to be commended.

After mum's passing the staff have been very supporting, understanding and very helpful. Their friendship will also be missed.

My gratitude his last days, Avondale has felt like home to myself and my three children. He died peacefully in your care. My never-ending thanks to you all.

As a family, we can't recommend Avondale Care Home highly enough. The care, compassion and professionalism of the staff, from management through to the wonderful carers and nurses made my father's last few months as peaceful as possible and the support they gave us as a family through this most difficult time meant so much to us.

The leadership and communication from management was excellent and this has created an ethos of care evident in all of the staff.