Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH
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9.9 182 Reviews
  • Avondale Care Home, Aylesbury
With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only a few minutes away. The team at Avondale Care Home are dedicated to providing person-centred care in a respectful and dignified manner, encouraging independence and ensuring personal choice takes priority. Avondale residents benefit from living in a purpose-built home with a café, multiple sitting and dining rooms, a library, an activities and wellbeing room, a private dining room for special occasions, secure landscaped gardens and a gym complete with equipment designed with active ageing in mind.
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Care Provided by Avondale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

"Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Antonios Loumousiotis (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Avondale Care Home Reviews (182)

9.9

Avondale Care Home has a Review Score of 9.9 (9.941) out of 10, based on 29 reviews in the last 2 years.
Over all time Avondale Care Home has 182 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Avondale Care Home
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Total of 182, showing 81-100
Review from Ann P (Niece of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Avondale Care Home is so very clean and tidy. Excellent care to our auntie. She is very happy there too. The staff always do a brilliant job, always polite, helpful and friendly, nothing is too much trouble.
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Review from Philomena H (Resident) published on 8 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you, to the manager and client services manager and the kind and thoughtful staff of Avondale Care Home for your compassion and kindness shown to my foster mother during her respite care in July 2019. She returned home to Essex a well-nourished, stronger physically and mentally, happier lady.
I will always be grateful to all of you for helping the family during a different period in our lives.
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Review from Sara O (Daughter of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Avondale is a wonderful home for my father. He is looked after and cared for extremely well. it is a lovely environment and the staff treat the residents with such dignity. It is a home from home. All of his needs are cared for and the staff are always ready to listen to him or to relatives. The entertainment
is wonderful. My father enjoys it when a singer comes in.
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Review from Jeanette N (Resident) assisted by family/friend published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home. Thank you.
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Review from Sarah P (Daughter of Resident) published on 6 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since the beginning of March my parents have not been in a good place to put it mildly. They needed care and to be out of their respected places immediately to be relocated to a more suitable environment and close to myself.
Avondale helped my parents and myself to a point I could never put into words.
The gratitude I have for them all there.
My parents are now together and in a safe and caring environment.
My mother and myself cannot speak highly enough of the level of care that is provided. They have taken away so much emotional stress that was being shouldered by myself and I now feel at ease.
These people do an amazing job under very difficult circumstances and they are to be commended.
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Review from Richard J (Son of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff treated mum with dignity and respect. Mum had become very fond of the staff who looked after her directly, she was referred to as gran, visiting regularly, I felt I was in mum's home and was always welcomed by all the staff.
After mum's passing the staff have been very supporting, understanding
and very helpful. Their friendship will also be missed.
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Review from Pamela H (Wife of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband lived in Avondale for nearly three years.
During this time, his care was impeccable, despite his very "challenging behaviour", causing damage to your property and becoming a danger to the staff.
My gratitude his last days, Avondale has felt like home to myself and my three children. He
died peacefully in your care. My never-ending thanks to you all.
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Review from Sian W (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we can't recommend Avondale Care Home highly enough. The care, compassion and professionalism of the staff, from management through to the wonderful carers and nurses made my father's last few months as peaceful as possible and the support they gave us as a family through this most difficult
time meant so much to us.
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Review from J R (Son of Resident) published on 14 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment mum moved to Avondale, the care she received was first class. She was immediately treated as "part of the family" and we, as her family members, were also always made to feel welcome.
The leadership and communication from management was excellent and this has created an ethos of care
evident in all of the staff.
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Review from Stephen H (Son of Resident) published on 4 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I first visited Avondale in May 2018 when I was looking for a future home for my mother who has Alzheimer’s disease. I had visited many other homes and, from my point of view, Avondale was the best.


At the end of 2018 it became clear that mom needed to move to Avondale. I contacted the home and

a couple of weeks later, mom was able to move in. Everything was made as easy as possible for both her and I, reducing stresses at this difficult time.


She has a spacious and comfortable room which she has personalised with ornaments, photos and pictures. The staff are wonderful and my mother is full of praise for those caring for her.


She joins in with the plentiful activities and says that she really enjoys the meals.


I am able to relax, knowing that my mother is in the best possible place for her and that she is being very well cared for.

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Review from Sarah B (Daughter of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, caring, compassionate, personalised care. Involve the wider family. Excellent communication.
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Review from Richard R (Son of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise time staff at Avondale too highly for the efficient and caring way they looked after my mother for the 2 1/2 years that she was in there care. Mum felt very at home in Avondale and the carers almost became part of our family. I cannot recommend Avondale too highly.
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Review from Jenny S (Daughter of Resident) published on 12 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best care home I have found. I did lots of research before placing our mum in care, researching all reviews and CQC ratings. It's very hard when you have to find somewhere that you can trust with your parent or loved one. From the first enquiry, we were certain this was the place for mum. The care,
attention and dignity afforded to residents is excellent. The staff are so good and you know your loved one is safe and well looked after when you are not there. They also look after relatives well and include you in decisions. Mum had a special diet which was well catered for and she loved her meals all home cooked. When mum was well enough she went to activities and enjoyed them. It's a shame mum wasn't able to enjoy for longer but she was receiving end of life care. It gave mum a loving, caring few weeks where she was well looked after and family were made very welcome 24 hrs a day. Mum had a peaceful end due to the care and attention she received. Thank you Avondale
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Review from Mark (Son of Resident) published on 7 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful caring environment for my father. Every single Avondale employee has been thoughtful and kind from the first minute of being there.
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Review from Jean U (Wife of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with everything at Avondale Care Home. Cannot fault it.
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Review from Sandy R (Daughter of Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly professional, caring, warm and comfortable. The staff are lovely, warm and welcoming giving a total sense of being in good hands. It is a lovely maintained place so, in spite of the sadness of visiting a very ill father with my young children, the whole experience is very pleasant and comfortable.
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Review from J A (Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After several admissions to the hospital, while having chemotherapy and carers at home, I had a seizure followed by a long spell in hospital. I decided to come to a care home for respite care and my son chose Avondale. My health improved so much the care I received, I have now become a permanent resident.
I really appreciate the expert care of the nurses and all the other staff. I enjoy the activities, the company and the excellent food. We think that compared to the other homes we investigated, that this is the best value.
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Review from Neil A (Husband of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, capable staff and very happy ambience.
Clean and well-maintained facilities with excellent food.
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Review from D P (Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like to carry on all my days living here all my days.
I do not wish to leave.
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Review from L L (Niece of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff to be kind and caring and very friendly.
I always turn up unannounced but my Aunt is clean and tidy, well-fed and comfortable.
The home is bright and airy with a welcoming feel.
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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Avondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.941 for Avondale Care Home is calculated as follows: ( (320 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 339 Ratings = 4.941
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avondale Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (29)

Meet the Team (1)

Antonios

Antonios Loumousitois

Job Title: Home Manager Joined: 2023

Hello, my name is Antonios Loumousitois, and I am the Home Manager here at Avondale.


I have a strong background in healthcare management and extensive experience in the care sector, with a BSc in Management of Health and Welfare Units and an MBA in International Healthcare Management. I have also been registered with CQC since 2016.


As a home manager, I am incredibly passionate about treating everybody with dignity and respect. I also believe that a positive attitude can make a real difference in people's lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avondale Care Home to verify any information. View our terms and conditions. Avondale Care Home has an Enhanced Service - more info.