Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH
Review Us
10 180 Reviews
  • Avondale Care Home, Aylesbury
With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only a few minutes away. The team at Avondale Care Home are dedicated to providing person-centred care in a respectful and dignified manner, encouraging independence and ensuring personal choice takes priority. Avondale residents benefit from living in a purpose-built home with a café, multiple sitting and dining rooms, a library, an activities and wellbeing room, a private dining room for special occasions, secure landscaped gardens and a gym complete with equipment designed with active ageing in mind.

Show Avondale Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

"Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Antonios Loumousiotis (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Subject to assessment.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Avondale Care Home Reviews (180)

Total of 180, showing 101-120
10

Avondale Care Home has a Review Score of 10 (9.968) out of 10, based on 27 reviews in the last 2 years. Over all time Avondale Care Home has 180 reviews.

Overall Experience

  • 164
  • 16
  • 0
  • 0
  • 0

Date Published

180
10
16
27
153

Review from R H (Wife of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is so well looked after I don't have to worry when I leave him. All the staff are so kind and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V R (Daughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 101-year-old mother went to Avondale for 2 weeks respite from hospital. She decided to become residential as could not manage at home anymore.
She had a wonderful last 4 months of her life there.
The home is clean, modern and comfortable. The staff looked after all her needs. Sometimes beyond the
call of duty.
Nothing was too much trouble. It was home from home. Loved the bistro.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith E (Son of Resident) published on 19 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole experience although difficult and emotional has been made easier from the first contact up to now.
The caring attitude of all members of staff from receptionist to management is second to none and is delivered in a professional execution.
I would have no doubt in suggesting Avondale to anybody
who was looking for a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roisin (Granddaughter of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, kind, caring, compassionate, confident and competent staff who are experts in their field of Older Adult Care and End of Life Care.
Staff go above and beyond for residents needs and requirements and ensure their needs are met at all times.
Staff are hardworking, polite, and maintain
and deliver the most important quality which is essential in the needs of the older adult which is "empathy, compassion and kindness".
I would recommend Avondale to anyone whether they are a resident or relative looking for somewhere very special to have their parent /grandparent looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoe S (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by Avondale care staff is exemplary. My dad is treated with dignity and respect. Staff know him well; what he likes and dislikes and how to manage him when he is having a bad day. The meals are excellent and home clean and comfortable. Communication between staff and my family is frequent
and appropriate, both formal and informally. It is an outstanding home!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V B (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's health in "mind" was deteriorating so she was moved to a different unit. The transfer was handled extremely efficiently and my mum was treated with dignity and respect. She has settled very well and is very happy and content. She loves her new "home" and unit staff love having her. I would
like to thank all staff for looking after her so well during this transition.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Son of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facility has grown into a family home for Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rick P (Relative of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mother and Aunt are residents at Avondale. The home is only a 5 minute walk from my residence and I am able to pop down on a regular basis. Since they have been at Avondale I have peace of mind that they are cared for 24/7. They are both very happy and content in their surroundings and extremely
well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John R (Husband of Resident) assisted by family/friend published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well pleased, verbal report available on request.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John S (Son of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise this care home enough. My mother was there for over 4 years until her death in December aged 107. I cannot fault their support, care and help over that period of time and they were a great comfort to me and my wife. Nothing was too much trouble for them. Mother was very happy there, wanting
for nothing. This home is on a par with a 5-star hotel.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you for your kind words. We were pleased to be able to support your family and my team will be grateful to receive your praise. Warm wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maxine T (Daughter of Resident) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All members of staff are always happy, friendly, courteous and caring to residents and family.
Any requests are never a problem.
Always leave the home knowing that the level of care given to my father is how I would care for him if I could.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise W (Daughter of Resident) published on 10 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following the death of my mother, I would like to extend my sincere thanks for the superb care all the staff gave her during her time with Avondale.
The quality of care was consistently fantastic and I felt she was in excellent hands as her life came to a close.
The senior nursing team and much more
were enormously caring and supportive to both mum and me.
The nursing team manager, in particular, managed to achieve a wonderful balance between empathy, practicality and care that I’m sure is rare.


Please extend my personal thanks to everyone and in particular, to those I’ve mentioned above.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amanda R (Daughter-in-law of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the fantastic care you have provided to my mother-in-law. She spent the last 5 years of her life here and the staff has been amazing. Avondale Care Home was her home and made her feel safe and secure throughout her time. We cannot praise you highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Aileen O (Sister of Resident) published on 4 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The building is bright, airy, clean, attractive and extremely well designed for its purpose. From entering the glass doors, the atmosphere is warm and friendly and the manner of the staff both welcoming and friendly. Very reassuring.


My sister was terminally ill when she moved to Avondale. The staff

did everything they could to help her be as safe and comfortable as possible. They were also supportive of family members through this extremely difficult and distressing time.


The Bistro area was a particularly valuable and appreciated feature (with tea, coffee etc on offer, as well as freshly made biscuits and cakes plus fresh fruit), giving us all a welcome taste of normality.


My sister's room was clean and comfortable. We were encouraged to "customise" it to make it as homely as possible for my sister.


The dining arrangements were also flexible and to a high standard.


I hope that if I should need care in the future, I will be able to stay in a home like Avondale.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul T (Husband of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife entered Avondale Care Home at the end of July 2017. She was terminally ill. Avondale were excellent in everything they did for her during the 3 months she was a resident. She passed away at the end of October.


Prior to visiting Avondale, when looking for a home where my wife would spend her

last days, I had very negative views of care homes in general - they were all old, smelly, understaffed with poor care. How wrong I was! I thoroughly and unreservedly recommend Avondale to all I speak to.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joyce G (Resident) published on 8 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here following an operation, not at all well. I cannot speak too highly of the medical care and I have had the pleasure of staying here. The food has been very good, plentiful and the atmosphere so friendly and calm. I am going home tomorrow and wanted to say thank you.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

You are most welcome and we're glad we were able to help your recovery. Warm wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo S (Daughter of Resident) published on 24 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently died in Avondale Care Home. During his last weeks and months, he was cared for by kind, friendly and professional staff who showed him the greatest of respect and compassion. Although unable to do anything at all for himself he was extremely well looked after by a team of staff
who genuinely took the time to get to know him and anticipate his needs. Seeing how upset many of the staff were when he died was further evidence that the home treats their residents as family rather than customers.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kate R (Daughter of Resident) published on 24 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was resident in Avondale for 4 years where he was shown the utmost care and dignity throughout his gradual deterioration and recent death. Very friendly and genuinely caring staff, including managers, nurses, carers, admin and housekeeping staff. Beautiful clean decor and surroundings for
residents and visitors.
Thank you for helping make Dad's last few difficult years as comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean B (Wife of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming care home. Staff very friendly and helpful. Would recommend Avondale to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Resident) assisted by family/friend published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to live at Avondale about a month ago. I was previously in hospital, the Whiteleaf Centre.
I am very happy. I have friends who visit regularly. the staff are wonderful. I don't think I could have moved into a better place.
It is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.968)

Overview of Review Score

The Review Score of 10 (9.968) out of 10 for Avondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.968 for Avondale Care Home is calculated as follows: ( (306 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 315 Ratings = 4.968

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avondale Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (29)

Meet the Team (1)

Antonios

Antonios Loumousitois

Job Title: Home Manager

Joined: 2023

Hello, my name is Antonios Loumousitois, and I am the Home Manager here at Avondale.


I have a strong background in healthcare management and extensive experience in the care sector, with a BSc in Management of Health and Welfare Units and an MBA in International Healthcare Management. I have also been registered with CQC since 2016.


As a home manager, I am incredibly passionate about treating everybody with dignity and respect. I also believe that a positive attitude can make a real difference in people's lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avondale Care Home to verify any information. View our terms and conditions. Avondale Care Home has an Enhanced Service - more info.