Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH
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9.9 187 Reviews
  • Avondale Care Home, Aylesbury
With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only a few minutes away. The team at Avondale Care Home are dedicated to providing person-centred care in a respectful and dignified manner, encouraging independence and ensuring personal choice takes priority. Avondale residents benefit from living in a purpose-built home with a café, multiple sitting and dining rooms, a library, an activities and wellbeing room, a private dining room for special occasions, secure landscaped gardens and a gym complete with equipment designed with active ageing in mind.
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Care Provided by Avondale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

"Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Contact Avondale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avondale Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Antonios Loumousiotis (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Avondale Care Home Reviews (187)

9.9

Avondale Care Home has a Review Score of 9.9 (9.944) out of 10, based on 32 reviews in the last 2 years.
Over all time Avondale Care Home has 187 reviews.

Overall Experience
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Date Published
  • 187
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Reviewer Connection to Avondale Care Home
  • 70
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  • 11
  • 7
  • 6
  • 5
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  • 2
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  • 1
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Total of 187, showing 101-120
Review from Sandy R (Daughter of Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly professional, caring, warm and comfortable. The staff are lovely, warm and welcoming giving a total sense of being in good hands. It is a lovely maintained place so, in spite of the sadness of visiting a very ill father with my young children, the whole experience is very pleasant and comfortable.
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Review from J A (Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After several admissions to the hospital, while having chemotherapy and carers at home, I had a seizure followed by a long spell in hospital. I decided to come to a care home for respite care and my son chose Avondale. My health improved so much the care I received, I have now become a permanent resident.
I really appreciate the expert care of the nurses and all the other staff. I enjoy the activities, the company and the excellent food. We think that compared to the other homes we investigated, that this is the best value.
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Review from Neil A (Husband of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, capable staff and very happy ambience.
Clean and well-maintained facilities with excellent food.
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Review from D P (Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like to carry on all my days living here all my days.
I do not wish to leave.
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Review from L L (Niece of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff to be kind and caring and very friendly.
I always turn up unannounced but my Aunt is clean and tidy, well-fed and comfortable.
The home is bright and airy with a welcoming feel.
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Review from Tom D (Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had a very nice stay.
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Review from Alison B (Niece of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The assistance we received from the management to ensure the last days of my aunt were comfortable and peaceful was second to none. The compassion I received from them and the two nurses I came into contact daily was on a personal level and nothing was too much. A very difficult time for me as I don't
live locally but I felt reassured that my aunt had the best care.
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Review from R H (Wife of Resident) published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is so well looked after I don't have to worry when I leave him. All the staff are so kind and helpful.
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Review from V R (Daughter of Resident) published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 101-year-old mother went to Avondale for 2 weeks respite from hospital. She decided to become residential as could not manage at home anymore.
She had a wonderful last 4 months of her life there.
The home is clean, modern and comfortable. The staff looked after all her needs. Sometimes beyond the
call of duty.
Nothing was too much trouble. It was home from home. Loved the bistro.
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Review from Keith E (Son of Resident) published on 19 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole experience although difficult and emotional has been made easier from the first contact up to now.
The caring attitude of all members of staff from receptionist to management is second to none and is delivered in a professional execution.
I would have no doubt in suggesting Avondale to anybody
who was looking for a care home.
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Review from Roisin (Granddaughter of Resident) published on 20 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional, kind, caring, compassionate, confident and competent staff who are experts in their field of Older Adult Care and End of Life Care.
Staff go above and beyond for residents needs and requirements and ensure their needs are met at all times.
Staff are hardworking, polite, and maintain
and deliver the most important quality which is essential in the needs of the older adult which is "empathy, compassion and kindness".
I would recommend Avondale to anyone whether they are a resident or relative looking for somewhere very special to have their parent /grandparent looked after.
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Review from Zoe S (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided by Avondale care staff is exemplary. My dad is treated with dignity and respect. Staff know him well; what he likes and dislikes and how to manage him when he is having a bad day. The meals are excellent and home clean and comfortable. Communication between staff and my family is frequent
and appropriate, both formal and informally. It is an outstanding home!
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Review from V B (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's health in "mind" was deteriorating so she was moved to a different unit. The transfer was handled extremely efficiently and my mum was treated with dignity and respect. She has settled very well and is very happy and content. She loves her new "home" and unit staff love having her. I would
like to thank all staff for looking after her so well during this transition.
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Review from M H (Son of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facility has grown into a family home for Mum.
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Review from Rick P (Relative of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my mother and Aunt are residents at Avondale. The home is only a 5 minute walk from my residence and I am able to pop down on a regular basis. Since they have been at Avondale I have peace of mind that they are cared for 24/7. They are both very happy and content in their surroundings and extremely
well cared for.
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Review from John R (Husband of Resident) assisted by family/friend published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well pleased, verbal report available on request.
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Review from John S (Son of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot praise this care home enough. My mother was there for over 4 years until her death in December aged 107. I cannot fault their support, care and help over that period of time and they were a great comfort to me and my wife. Nothing was too much trouble for them. Mother was very happy there, wanting
for nothing. This home is on a par with a 5-star hotel.
Reply from Shaun Canavan, Home Manager at Avondale Care HomeThank you for your kind words. We were pleased to be able to support your family and my team will be grateful to receive your praise. Warm wishes.
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Review from Maxine T (Daughter of Resident) published on 18 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
All members of staff are always happy, friendly, courteous and caring to residents and family.
Any requests are never a problem.
Always leave the home knowing that the level of care given to my father is how I would care for him if I could.
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Review from Louise W (Daughter of Resident) published on 10 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the death of my mother, I would like to extend my sincere thanks for the superb care all the staff gave her during her time with Avondale.
The quality of care was consistently fantastic and I felt she was in excellent hands as her life came to a close.
The senior nursing team and much more
were enormously caring and supportive to both mum and me.
The nursing team manager, in particular, managed to achieve a wonderful balance between empathy, practicality and care that I’m sure is rare.


Please extend my personal thanks to everyone and in particular, to those I’ve mentioned above.

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Review from Amanda R (Daughter-in-law of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for the fantastic care you have provided to my mother-in-law. She spent the last 5 years of her life here and the staff has been amazing. Avondale Care Home was her home and made her feel safe and secure throughout her time. We cannot praise you highly enough.
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Avondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Avondale Care Home is calculated as follows: ( (355 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 375 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avondale Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (30)

Meet the Team (2)

Antonios

Antonios Loumousitois

Job Title: Home Manager Joined: 2023

Hello, my name is Antonios Loumousitois, and I am the Home Manager here at Avondale.


I have a strong background in healthcare management and extensive experience in the care sector, with a BSc in Management of Health and Welfare Units and an MBA in International Healthcare Management. I have also been registered with CQC since 2016.


As a home manager, I am incredibly passionate about treating everybody with dignity and respect. I also believe that a positive attitude can make a real difference in people's lives.

Rebecca

Rebecca James

Job Title: Client Services Manager Joined: 2025

Hello, my name is Bex, and I am the Client Services Manager here at Avondale.


I have over 20 years of experience in customer service and a background in hospitality leadership.


At Avondale, I work closely with residents, families and our team to ensure the care we provide is compassionate, person-centred, responsive and well-led. I am passionate about creating a welcoming environment where dignity, individuality and high standards are always at the heart of what we do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avondale Care Home to verify any information. View our terms and conditions. Avondale Care Home has an Enhanced Service - more info.