Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH
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10 180 Reviews
  • Avondale Care Home, Aylesbury
With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only a few minutes away. The team at Avondale Care Home are dedicated to providing person-centred care in a respectful and dignified manner, encouraging independence and ensuring personal choice takes priority. Avondale residents benefit from living in a purpose-built home with a café, multiple sitting and dining rooms, a library, an activities and wellbeing room, a private dining room for special occasions, secure landscaped gardens and a gym complete with equipment designed with active ageing in mind.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

"Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Antonios Loumousiotis (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Subject to assessment.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Avondale Care Home Reviews (180)

Total of 180, showing 121-140
10

Avondale Care Home has a Review Score of 10 (9.968) out of 10, based on 27 reviews in the last 2 years. Over all time Avondale Care Home has 180 reviews.

Overall Experience

  • 164
  • 16
  • 0
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Date Published

180
10
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27
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Review from Sally K (Daughter of Resident) published on 10 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Avondale in April for end of life care.
The environment is beautiful, as soon as you enter it feels relaxing.
The staff are very friendly, helpful, (nothing is too much trouble) and approachable keeping the family fully informed of any changes throughout.
My mum had excellent care
during her stay, thank you for making the last months of mums life comfortable.

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Review from L T (Daughter of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful management. Excellent communication between management and relatives which has helped our family to better understand and cope with the disease and the best ways to help Mum.
Many, many thanks.

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Review from I A (Wife of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had two weeks respite care and the process of arranging his admission was dealt with professionally and promptly. The staff were very kind to him and he seemed happy.

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Review from Jenny L (Daughter of Resident) published on 31 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Avondale for four months. The carers and nurses on her unit went out of their way to make her feel settled and spent time with her, getting to know her and her ways, and most importantly, talking to her. She really enjoyed their company and the conversations she had with them.
The
staff welcomed and cared about the whole family and knowing mum was so well looked after made a huge difference to us. The nurses and carers listened to what she wanted and respected her decisions so we always knew she was being treated with dignity and respect.
When mum’s condition deteriorated suddenly and she reached the end of her life, the staff team were wonderful, not only with mum but also with me and with the rest of the family as they came to say their goodbyes. I was humbled by the fact that so many carers and nurses came to say a last goodbye to mum before they went off duty, with one even coming in especially although she was on holiday.
Words cannot really express our gratitude.

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Review from Carol W (Wife of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home was all I hoped it would be. It made the last days of my husband's life comfortable, clean, pain-free and safe with his family being able to visit him at any time of the day or evening. The staff were wonderful!
A very big thank you to them all.

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Review from Jane B (Daughter of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about this home. My dear mum could not have been better cared for in her last years. All our family were always visiting her and got to know many staff and residents during her stay. We felt part of an extended family and gained some great friends.
When you entrust a loved
one to a home, you are handing over the most precious thing, and in this care, Avondale treats each person as if they are in their own family. I will always be grateful for all the care and love she received.

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Review from Sue P (Friend of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Avondale lives up to all expectations.
Lovely setting.
Lovely staff.
Cannot find fault with anything.

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Review from Marek B (Son of Resident) published on 4 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at the home for respite care following the sudden death of my father. She was there just over 2 months. The home was more like a 5-star hotel and the staff were all so helpful.
My mother gained much-needed weight and is now ready to live back at home with some care support.
I would
recommend Avondale Care Home to anyone.

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Review from K B (Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy living here at Avondale Care Home, the staff are wonderful and provided excellent care. I enjoy the activities such as bowling. I'm very fond of the bus trips, the food is very good here.

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Review from Jo B (Friend of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first reaction on first entering Avondale was "what a homely place" from the top management down to the cleaners. I have never seen a face that wasn't smiling and welcoming. As a twice-weekly visitor coming with the wife of a resident patient. I have been made most comfortable in the Bistro. All
of the relatives I have met cannot speak too highly of the care and patience their relatives have received. I wish I had lived in the Aylesbury area when I needed a care home for my mother. I would have looked no further than Avondale Care Home.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you for your review of Avondale and for such high praise. We are very lucky to have such passionate and dedicated staff and I am proud of each and every one of them! Best wishes, Shaun.

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Review from Alan B (Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At Avondale Care Home they really do care for you. I also really enjoy the food served here the home is very clean and all the staff are friendly. I feel safe living here and know all my needs are met.

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Review from Lilian A (Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I've lived at Avondale Care Home I have met many friendly kind and helpful people. I attend all the activities and thoroughly enjoy them all. The food at Avondale Care Home is of a great standard similar to home baking.

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Review from Firas S (Son of Resident) published on 23 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Avondale Care Home are amazing in their willingness and ability to help and support us in coping with dad's end of life needs and ability to communicate and explain all care given to dad effectively. The staff was very informative and strongly believe in interdisciplinary team work. Due
to my dad's complex health and cultural needs your staff managed to arrange all necessary care through liaison with other teams such as palliative care team and GP to ensure that care was delivered effectively and efficiently, Avondale Care Home was able to deliver a comprehensive transcultural and culturally sensitive care to my dad as well as supporting the family through difficult times.

Reply from Shaun Canavan, Home Manager at Avondale Care Home

Thank you so much for your kind words and for sharing such a personal experience. With best wishes from all at Avondale, Shaun.

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Review from Sandra G (Wife of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional professionalism and patient-person centred care for the cared for and carers/families demonstrated at all times.
Pro-active and unexpected kind, safe, care at the start of our young, early onset Alzheimer journey in a nursing home by the activity coordinator, the housekeeping, reception
and nursing/care giving team.
With this quality support, we have been able to successfully undertake a scan - the 1st since our diagnosis. Thank you all at Avondale for looking after us now and hopefully for a little longer so we can enjoy our time together.

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Review from Veda P (Friend of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was in this home for just over 4 years, She was happy and well cared for. She regarded it as home.

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Review from Val A (Wife of Resident) published on 5 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here since January 2016. In that time he has been happy and settled and the staff have excelled in their care to him. I found if I needed any help or advice there is somebody available at all times.

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Review from G A (Daughter of Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent.

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Review from Sherrianne D (Regular Volunteer) published on 27 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic partnership has been established with the leisure and activity coordinators at Avondale for the past 2 years. The team are always very supportive and accommodating when working alongside our volunteers. All of the young people who we work with, have been given the opportunity to work with
the wellness team to provide activities for the residents, have had a great experience. We look forward to working with the team and will continue to develop our working relationship.

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Review from Jane A (Daughter of Resident) published on 12 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for a care home - look no further! Avondale Care Home is wonderful. The carers and all staff are amazing. Both my parents were residents from November 2013. My Mum died in October 2014 - so it is just my Dad that is there and he has Alzheimer's. From the moment you walk into the building,
you are greeted with warmth and smiling faces. Dad is looked after in a kind way and with dignity. Staff are patient and understanding and always have a sense of humour. The trouble and lengths two carers went to, to enable my Dad to come to my Mum's funeral was just incredible. Just outstanding. Thank you from the bottom of my heart.

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Review from K L (Granddaughter of Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother passed away this July. Her care prior to this event was always superb. However, during the time of her passing, it was exemplary. As a family, we were told it was a privilege for the staff to provide her palliative care, during her last days. The team at Avondale are talented and compassionate
people; who care for the resident and their family (all generations).

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Current Review Score: 10.0 (9.968)

Overview of Review Score

The Review Score of 10 (9.968) out of 10 for Avondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.968 for Avondale Care Home is calculated as follows: ( (306 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 315 Ratings = 4.968

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avondale Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (29)

Meet the Team (1)

Antonios

Antonios Loumousitois

Job Title: Home Manager

Joined: 2023

Hello, my name is Antonios Loumousitois, and I am the Home Manager here at Avondale.


I have a strong background in healthcare management and extensive experience in the care sector, with a BSc in Management of Health and Welfare Units and an MBA in International Healthcare Management. I have also been registered with CQC since 2016.


As a home manager, I am incredibly passionate about treating everybody with dignity and respect. I also believe that a positive attitude can make a real difference in people's lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avondale Care Home to verify any information. View our terms and conditions. Avondale Care Home has an Enhanced Service - more info.