Avondale Care Home

I have always found the staff who have looked after my mother to be very kind, professional and caring. I know my mother is being well looked after.

Avondale is a wonderful home for my father. He did not settle in his previous home but Avondale is "home from home". The staff are really caring and treat Dad with the respect he deserves. The home is very clean and well furnished. I know Dad enjoys the trips and activities.

I am completely reassured that my father is being cared for very well and that his needs are being met by the staff on his unit. Communication between them and myself is excellent, with them telephoning me when necessary to inform me of appointments etc. When other relations have visited my father, they always comment on the friendliness and hospitality of the staff. My father is always well dressed and clean. I have no concerns regarding the staff's ability to ensure that he receives the dignity and respect that I feel he deserves. Thank you.

I find I am well looked after and the staff are all excellent, and I think that my stay at the moment has been very good.

My husband has been a resident for 5 weeks, very impressed at the caring attitude of the staff. They have been very kind to my husband.

Its absolutely perfect, plenty of activities staff are very good, lovely. Lovely and clean.

I can only state from my experience of Avondale and its Management, staff, at all levels, that the service received is second to none.

Avondale has an excellent group of people from catering, kitchen staff, cleaners, maintenance, activities, careers and nurses. Not to forget the friendly reception and administration personnel.

My Mother continues to be cared for with dignity, sympathy, patience and respect. She has now resided at Avondale for well over one year and I am able to visit whenever I wish, a home from home for me and my Mother. This gives me great peace of mind knowing she is in such a caring home and caring environment.

My father has had a very traumatic year both physically and mentally, due to his growing dependency and complex mental health needs. My brother and I have in the past searched for a care home that could meet my fathers needs and have until Avondale not succeeded.

In an ideal world dad wouldn't need this care but he does. The care is given with insight into who dad was and is, evidence based, dad has settled in and it feels as though he can relax a little. The staff ask about dads background, family's opinion and keep us informed about dad's needs, and use this information to keep an up to date care plan. Dad has settled in with little trauma!

The home has a calm and caring atmosphere. Residents are thoughtfully treated by staff.

My father was well cared for at Avondale, he was treated with the greatest respect and dignity. The staff were all excellent and cared for the family as well, especially when dad passed away. Avondale was dad's home and we were able to treat it as though it was.

As a family, we couldn't be happier that our mum is looked after at Avondale. We visit at various times and days and always find her well cared for and happy. It gives us a great peace of mind knowing she has all she needs and that the carers are so lovely to her and all the other residents. We have a very open and honest relationship with the nurses/carers and feel we can discuss anything that may be needed regarding our mums best interests.

Porthaven has provided outstanding care for my mother for four years. There is an excellent culture in the home that always puts the residents first. Staff demonstrate a level of care and interest in each individual resident that is truly amazing. I cannot praise Avondale highly enough.

In my opinion the care in Avondale is extremely good. I know I have dined at 5 star restaurants all over Great Britain and the food here is excellent and very varied. Nothing is any trouble and staff (care and nursing) go to great lengths to see that those being cared for enjoy a wide variety of food and drink. I would obviously prefer to be at home and I do hope after my hip operation to be able to go home when I have recovered. Many thanks to all concerned .

My father had to go into hospital, in which time he was very scared. On his return to Avondale, the staff on the Blue Wing were helpful and loving to my father. His face on his return was full of smiles. He was so happy to be back and with the loving staff that surrounded him.

Until March of last year my dear husband had been a resident of Avondale care home in Aylesbury for two years. In all that time he was treated in a very caring and compassionate manner. I would 100% recommend Avondale to anyone looking for true friendly and efficient care. When he sadly passed away they were very kind and caring to me at a very sad time, management and the individual carers.

My Mum has been on the nursing wing at Avondale since Feb 2015. Her care has been outstanding from everyone there. Nothing is too much trouble. Everyone is so positive and helpful to Mum. Her improvement since she has been at Avondale, both physically and mentally is incredible. I cannot recommend the home more highly.

The staff are always friendly whenever we visit and give us a full briefing on my cousin's state of mind and physical condition. The care home never smells bad and is maintained in a excellent, clean condition. The en-suite room facilities are extensive and the addition of some personal effects and furniture makes the whole transition from home to care home very easy. Regular activities have kept her mind active and although dementia is taking it's toll, the encouragement and interest shown by the staff makes her life as enjoyable as it can be. We have been most impressed.

This month the manager of the dementia unit had to have a difficult talk with us, verifying my fathers journey in this life may be coming to an end. She handled the conversation with dignity and respect for my father and for us the family, and for them the service providers. The home bases its care on dignity and respect for the residents even the difficult ones as my father has been at times I could not be more impressed.

Avondale is superbly managed and has an attentive, caring and professional staff. Residents are treated as individuals and are shown courtesy and respect at all times. I cannot recommend them highly enough!

My father moved into Avondale in February 2015 after an unsuccessful period in another home and then a month in hospital. Due to dads complex dementia needs, it was very difficult to find a home that a) could meet dads needs and b) would take dad. Avondale were fantastic, they showed complete confidence in caring for dad which, in subsequent months since he moved in they have done in a very professional manner. The care dad receives is absolutely fantastic, he is happy, relaxed and calm, challenging behaviours have since disappeared. Avondale is the perfect home for dad, as a family we couldn't be happier.