Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH
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9.9 187 Reviews
  • Avondale Care Home, Aylesbury
With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only a few minutes away. The team at Avondale Care Home are dedicated to providing person-centred care in a respectful and dignified manner, encouraging independence and ensuring personal choice takes priority. Avondale residents benefit from living in a purpose-built home with a café, multiple sitting and dining rooms, a library, an activities and wellbeing room, a private dining room for special occasions, secure landscaped gardens and a gym complete with equipment designed with active ageing in mind.
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Care Provided by Avondale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

"Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Contact Avondale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avondale Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Antonios Loumousiotis (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Avondale Care Home Reviews (187)

9.9

Avondale Care Home has a Review Score of 9.9 (9.944) out of 10, based on 32 reviews in the last 2 years.
Over all time Avondale Care Home has 187 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Avondale Care Home
  • 70
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Total of 187, showing 161-180
Review from Nick S (Son of Resident) published on 15 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only state from my experience of Avondale and its Management, staff, at all levels, that the service received is second to none.


Avondale has an excellent group of people from catering, kitchen staff, cleaners, maintenance, activities, careers and nurses. Not to forget the friendly reception

and administration personnel.


Services such as hairdressing, doctors, chiropodist and opticians are all available as necessary.
My Mother continues to be cared for with dignity, sympathy, patience and respect. She has now resided at Avondale for well over one year and I am able to visit whenever I wish, a home from home for me and my Mother. This gives me great peace of mind knowing she is in such a caring home and caring environment.

Reply from shaun canavan, Home Manager at Avondale Care HomeDear Nick

Thank you very much for sharing your experience of our home. I couldn't ask more of my team and I will share your feedback with them. Warm wishes, Shaun
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Review from Miriam W (Daughter of Resident) published on 25 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has had a very traumatic year both physically and mentally, due to his growing dependency and complex mental health needs. My brother and I have in the past searched for a care home that could meet my fathers needs and have until Avondale not succeeded.


In an ideal world dad wouldn't need

this care but he does. The care is given with insight into who dad was and is, evidence based, dad has settled in and it feels as though he can relax a little. The staff ask about dads background, family's opinion and keep us informed about dad's needs, and use this information to keep an up to date care plan. Dad has settled in with little trauma!
Reply from Shaun Canavan, Home Manager at Avondale Care HomeThank you for taking the time to review Avondale. These lovely comments will be shared with the team. We are all very proud of the care we provide here and your testimonial is greatly appreciated. Sincerely, Shaun
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Review from Sue (Daughter of Resident) published on 21 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has a calm and caring atmosphere. Residents are thoughtfully treated by staff.
Reply from Shaun Canavan, Home Manager at Avondale Care HomeThanks for taking the time to review Avondale, we really appreciate your comments and feedback. Kind regards, Shaun
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Review from J D (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was well cared for at Avondale, he was treated with the greatest respect and dignity. The staff were all excellent and cared for the family as well, especially when dad passed away. Avondale was dad's home and we were able to treat it as though it was.
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Review from Jane (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we couldn't be happier that our mum is looked after at Avondale. We visit at various times and days and always find her well cared for and happy. It gives us a great peace of mind knowing she has all she needs and that the carers are so lovely to her and all the other residents. We have
a very open and honest relationship with the nurses/carers and feel we can discuss anything that may be needed regarding our mums best interests.
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Review from Geoff P (Son of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Porthaven has provided outstanding care for my mother for four years. There is an excellent culture in the home that always puts the residents first. Staff demonstrate a level of care and interest in each individual resident that is truly amazing. I cannot praise Avondale highly enough.
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Review from Angela R H (Resident) published on 10 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion the care in Avondale is extremely good. I know I have dined at 5 star restaurants all over Great Britain and the food here is excellent and very varied. Nothing is any trouble and staff (care and nursing) go to great lengths to see that those being cared for enjoy a wide variety of food
and drink. I would obviously prefer to be at home and I do hope after my hip operation to be able to go home when I have recovered. Many thanks to all concerned .
Reply from Shaun Canavan, Home Manager at Avondale Care HomeThank you for taking the time to review our home. It's great to hear you are pleased with your stay at Avondale and we are all wishing you a speedy recovery following your operation. Warm wishes.
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Review from A G (Daughter of Resident) published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had to go into hospital, in which time he was very scared. On his return to Avondale, the staff on the Blue Wing were helpful and loving to my father. His face on his return was full of smiles. He was so happy to be back and with the loving staff that surrounded him.
Reply from Shaun Canavan, Home Manager at Avondale Care HomeThank you for these comments and for your review of Avondale. I'm very proud of the team here and I will pass your feedback onto them. With best wishes, Shaun
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Review from Patricia R (Wife of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Until March of last year my dear husband had been a resident of Avondale care home in Aylesbury for two years. In all that time he was treated in a very caring and compassionate manner. I would 100% recommend Avondale to anyone looking for true friendly and efficient care. When he sadly passed away
they were very kind and caring to me at a very sad time, management and the individual carers.
Reply from Shaun Canavan, Home Manager at Avondale Care HomeDear Patricia, thank you for reviewing our home. As the Manager of Avondale it makes me very proud to hear comments like this which I will ensure are passed on to the care team. Very best wishes
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Review from Tim F (Son of Resident) published on 5 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been on the nursing wing at Avondale since Feb 2015. Her care has been outstanding from everyone there. Nothing is too much trouble. Everyone is so positive and helpful to Mum. Her improvement since she has been at Avondale, both physically and mentally is incredible. I cannot recommend
the home more highly.
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Review from Brian (Cousin of Resident) published on 23 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly whenever we visit and give us a full briefing on my cousin's state of mind and physical condition. The care home never smells bad and is maintained in a excellent, clean condition. The en-suite room facilities are extensive and the addition of some personal effects and
furniture makes the whole transition from home to care home very easy. Regular activities have kept her mind active and although dementia is taking it's toll, the encouragement and interest shown by the staff makes her life as enjoyable as it can be. We have been most impressed.
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Review from Helen C (Daughter of Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This month the manager of the dementia unit had to have a difficult talk with us, verifying my fathers journey in this life may be coming to an end. She handled the conversation with dignity and respect for my father and for us the family, and for them the service providers. The home bases its care
on dignity and respect for the residents even the difficult ones as my father has been at times I could not be more impressed.
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Review from Andrew A (Son of Resident) published on 26 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avondale is superbly managed and has an attentive, caring and professional staff. Residents are treated as individuals and are shown courtesy and respect at all times. I cannot recommend them highly enough!
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Review from Denise B (Daughter of Resident) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into Avondale in February 2015 after an unsuccessful period in another home and then a month in hospital. Due to dads complex dementia needs, it was very difficult to find a home that a) could meet dads needs and b) would take dad. Avondale were fantastic, they showed complete confidence
in caring for dad which, in subsequent months since he moved in they have done in a very professional manner. The care dad receives is absolutely fantastic, he is happy, relaxed and calm, challenging behaviours have since disappeared. Avondale is the perfect home for dad, as a family we couldn't be happier.
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Review from Celina E (Daughter of Resident) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Avondale care home is Aylesbury accepted my mother last December 2014 from a care home that had failed to care for my mother and her worsening dementia, even the GP had it wrong. Since joining my mum has gone from strength to strength in her world of dementia, she has discovered her new personality,
enjoys life, laughs all the time, eats and drinks, and sleeps well without anxiety or worry. My daughter recently arrived to find her in the garden with her sunny's and hat on with a glass of red wine after lunch. Surrounded by residents and a nurse holding her hand and told my daughter she was thoroughly enjoying her holiday!!
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Review from Rena (Daughter of Resident) published on 30 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Even when I was visiting care homes in the area Avondale Care Home stood out as being calm and efficient without being starchy. From the start my father was treated with dignity and respect and all the staff from carers to management were caring, patient and approachable. They always kept me informed
and undertook my wishes whenever possible. They accepted my fathers idiosyncrasies as part of his personality and accommodated his foibles whenever they could. It is sad that due to his condition he was not able to fully appreciate his surroundings and care in the last few months.
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Review from Denise (Relative of Resident) published on 30 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have experience of a few homes because I have had 3 close relatives who lived in various ones. Avondale at Aylesbury is the best one I have ever been in on every level. The management are passionate about striving to improve quality of life for those with dementia (& others) and their high standards
filter down to all of the staff. People are treated with dignity and respect and every effort is made to stimulate them. There is an excellent activities team who constantly try and think of interesting things that people can do, according to their ability. It is a positive, vibrant place. The decor is beautiful and also homely, not institutional. No one wants to have to live in a care home but if your health means that you must then this is the place to be.
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Review from Eve E (Daughter of Resident) published on 30 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
We initially contacted Porthaven in Aylesbury when we had been let down by my mother's existing care providers and were therefore in urgent need of respite care. Both the Manager and the Assistant Manager responded in an extremely helpful and efficient way and were able to help us out by providing
a safe and professional environment for my Mother at very short notice, at what was a very stressful time.
We were initially concerned as to how my Mother would settle into a care home environment after being looked after at home and also because she has some reasonably complex care needs. However she seemed very relaxed from the start. The staff were so caring, patient, helpful and experienced that they seemed to take her care all in their stride and she settled very quickly. The staff seemed to be of a very high calibre and seemed a happy and motivated team. My brothers and I always felt very welcome when we visited. The Care home itself is a very welcoming and homely environment and the standards of cleanliness are to be applauded. The food was also of a very good standard. Being on the ground floor it was also nice that my Mother had access to the lovely gardens and her ensuite room was sunny and comfortable.
Overall, we were very impressed with this Care Home and feel that we very lucky to have found it.
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Review from Shelagh B (Resident) published on 23 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy living at Avondale Care Home. We have the most wonderful care home manager/ The carers are very good and I would highly recommend the home.
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Review from Alison M (Daughter of Resident) published on 15 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Finding a care home for a loved one is extremely difficult. From my very first visit I was made to feel that the carers at Avondale really did care. On arrival my mum was frightened and withdrawn. Very quickly she was made to feel safe and secure and has been very happy since. She has been at Avondale
for well over a year now. I can visit whenever I like and often find the carers sitting with mum, often singing or dancing, making her laugh. She has dementia and finds it hard to communicate, but they tend to her every need.
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Avondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Avondale Care Home is calculated as follows: ( (355 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 375 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avondale Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (30)

Meet the Team (2)

Antonios

Antonios Loumousitois

Job Title: Home Manager Joined: 2023

Hello, my name is Antonios Loumousitois, and I am the Home Manager here at Avondale.


I have a strong background in healthcare management and extensive experience in the care sector, with a BSc in Management of Health and Welfare Units and an MBA in International Healthcare Management. I have also been registered with CQC since 2016.


As a home manager, I am incredibly passionate about treating everybody with dignity and respect. I also believe that a positive attitude can make a real difference in people's lives.

Rebecca

Rebecca James

Job Title: Client Services Manager Joined: 2025

Hello, my name is Bex, and I am the Client Services Manager here at Avondale.


I have over 20 years of experience in customer service and a background in hospitality leadership.


At Avondale, I work closely with residents, families and our team to ensure the care we provide is compassionate, person-centred, responsive and well-led. I am passionate about creating a welcoming environment where dignity, individuality and high standards are always at the heart of what we do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avondale Care Home to verify any information. View our terms and conditions. Avondale Care Home has an Enhanced Service - more info.