Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH
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9.9 182 Reviews
  • Avondale Care Home, Aylesbury
With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only a few minutes away. The team at Avondale Care Home are dedicated to providing person-centred care in a respectful and dignified manner, encouraging independence and ensuring personal choice takes priority. Avondale residents benefit from living in a purpose-built home with a café, multiple sitting and dining rooms, a library, an activities and wellbeing room, a private dining room for special occasions, secure landscaped gardens and a gym complete with equipment designed with active ageing in mind.
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Care Provided by Avondale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

"Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Contact Avondale Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avondale Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Antonios Loumousiotis (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Avondale Care Home Reviews (182)

9.9

Avondale Care Home has a Review Score of 9.9 (9.941) out of 10, based on 29 reviews in the last 2 years.
Over all time Avondale Care Home has 182 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Avondale Care Home
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Review from Geoff P (Son of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Porthaven has provided outstanding care for my mother for four years. There is an excellent culture in the home that always puts the residents first. Staff demonstrate a level of care and interest in each individual resident that is truly amazing. I cannot praise Avondale highly enough.
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Review from Angela R H (Resident) published on 10 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion the care in Avondale is extremely good. I know I have dined at 5 star restaurants all over Great Britain and the food here is excellent and very varied. Nothing is any trouble and staff (care and nursing) go to great lengths to see that those being cared for enjoy a wide variety of food
and drink. I would obviously prefer to be at home and I do hope after my hip operation to be able to go home when I have recovered. Many thanks to all concerned .
Reply from Shaun Canavan, Home Manager at Avondale Care Home
Thank you for taking the time to review our home. It's great to hear you are pleased with your stay at Avondale and we are all wishing you a speedy recovery following your operation. Warm wishes.
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Review from A G (Daughter of Resident) published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had to go into hospital, in which time he was very scared. On his return to Avondale, the staff on the Blue Wing were helpful and loving to my father. His face on his return was full of smiles. He was so happy to be back and with the loving staff that surrounded him.
Reply from Shaun Canavan, Home Manager at Avondale Care Home
Thank you for these comments and for your review of Avondale. I'm very proud of the team here and I will pass your feedback onto them. With best wishes, Shaun
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Review from Patricia R (Wife of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Until March of last year my dear husband had been a resident of Avondale care home in Aylesbury for two years. In all that time he was treated in a very caring and compassionate manner. I would 100% recommend Avondale to anyone looking for true friendly and efficient care. When he sadly passed away
they were very kind and caring to me at a very sad time, management and the individual carers.
Reply from Shaun Canavan, Home Manager at Avondale Care Home
Dear Patricia, thank you for reviewing our home. As the Manager of Avondale it makes me very proud to hear comments like this which I will ensure are passed on to the care team. Very best wishes
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Review from Tim F (Son of Resident) published on 5 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been on the nursing wing at Avondale since Feb 2015. Her care has been outstanding from everyone there. Nothing is too much trouble. Everyone is so positive and helpful to Mum. Her improvement since she has been at Avondale, both physically and mentally is incredible. I cannot recommend
the home more highly.
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Review from Brian (Cousin of Resident) published on 23 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly whenever we visit and give us a full briefing on my cousin's state of mind and physical condition. The care home never smells bad and is maintained in a excellent, clean condition. The en-suite room facilities are extensive and the addition of some personal effects and
furniture makes the whole transition from home to care home very easy. Regular activities have kept her mind active and although dementia is taking it's toll, the encouragement and interest shown by the staff makes her life as enjoyable as it can be. We have been most impressed.
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Review from Helen C (Daughter of Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This month the manager of the dementia unit had to have a difficult talk with us, verifying my fathers journey in this life may be coming to an end. She handled the conversation with dignity and respect for my father and for us the family, and for them the service providers. The home bases its care
on dignity and respect for the residents even the difficult ones as my father has been at times I could not be more impressed.
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Review from Andrew A (Son of Resident) published on 26 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avondale is superbly managed and has an attentive, caring and professional staff. Residents are treated as individuals and are shown courtesy and respect at all times. I cannot recommend them highly enough!
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Review from Denise B (Daughter of Resident) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into Avondale in February 2015 after an unsuccessful period in another home and then a month in hospital. Due to dads complex dementia needs, it was very difficult to find a home that a) could meet dads needs and b) would take dad. Avondale were fantastic, they showed complete confidence
in caring for dad which, in subsequent months since he moved in they have done in a very professional manner. The care dad receives is absolutely fantastic, he is happy, relaxed and calm, challenging behaviours have since disappeared. Avondale is the perfect home for dad, as a family we couldn't be happier.
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Review from Celina E (Daughter of Resident) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Avondale care home is Aylesbury accepted my mother last December 2014 from a care home that had failed to care for my mother and her worsening dementia, even the GP had it wrong. Since joining my mum has gone from strength to strength in her world of dementia, she has discovered her new personality,
enjoys life, laughs all the time, eats and drinks, and sleeps well without anxiety or worry. My daughter recently arrived to find her in the garden with her sunny's and hat on with a glass of red wine after lunch. Surrounded by residents and a nurse holding her hand and told my daughter she was thoroughly enjoying her holiday!!
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Review from Rena (Daughter of Resident) published on 30 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Even when I was visiting care homes in the area Avondale Care Home stood out as being calm and efficient without being starchy. From the start my father was treated with dignity and respect and all the staff from carers to management were caring, patient and approachable. They always kept me informed
and undertook my wishes whenever possible. They accepted my fathers idiosyncrasies as part of his personality and accommodated his foibles whenever they could. It is sad that due to his condition he was not able to fully appreciate his surroundings and care in the last few months.
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Review from Denise (Relative of Resident) published on 30 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have experience of a few homes because I have had 3 close relatives who lived in various ones. Avondale at Aylesbury is the best one I have ever been in on every level. The management are passionate about striving to improve quality of life for those with dementia (& others) and their high standards
filter down to all of the staff. People are treated with dignity and respect and every effort is made to stimulate them. There is an excellent activities team who constantly try and think of interesting things that people can do, according to their ability. It is a positive, vibrant place. The decor is beautiful and also homely, not institutional. No one wants to have to live in a care home but if your health means that you must then this is the place to be.
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Review from Eve E (Daughter of Resident) published on 30 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
We initially contacted Porthaven in Aylesbury when we had been let down by my mother's existing care providers and were therefore in urgent need of respite care. Both the Manager and the Assistant Manager responded in an extremely helpful and efficient way and were able to help us out by providing
a safe and professional environment for my Mother at very short notice, at what was a very stressful time.
We were initially concerned as to how my Mother would settle into a care home environment after being looked after at home and also because she has some reasonably complex care needs. However she seemed very relaxed from the start. The staff were so caring, patient, helpful and experienced that they seemed to take her care all in their stride and she settled very quickly. The staff seemed to be of a very high calibre and seemed a happy and motivated team. My brothers and I always felt very welcome when we visited. The Care home itself is a very welcoming and homely environment and the standards of cleanliness are to be applauded. The food was also of a very good standard. Being on the ground floor it was also nice that my Mother had access to the lovely gardens and her ensuite room was sunny and comfortable.
Overall, we were very impressed with this Care Home and feel that we very lucky to have found it.
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Review from Shelagh B (Resident) published on 23 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy living at Avondale Care Home. We have the most wonderful care home manager/ The carers are very good and I would highly recommend the home.
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Review from Alison M (Daughter of Resident) published on 15 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Finding a care home for a loved one is extremely difficult. From my very first visit I was made to feel that the carers at Avondale really did care. On arrival my mum was frightened and withdrawn. Very quickly she was made to feel safe and secure and has been very happy since. She has been at Avondale
for well over a year now. I can visit whenever I like and often find the carers sitting with mum, often singing or dancing, making her laugh. She has dementia and finds it hard to communicate, but they tend to her every need.
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Review from Nikki H (Daughter-in-law of Resident) published on 13 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
After 3 previous homes, my Mother-in-lay moved to Avondale 8 months ago. Since then her temperament is so much calmer, her anguish is rarely seen, and she sometimes finds it in her to laugh, this is because Avondale staff spend time with her, talk to her, interact with her everyday. She still has
a few grumpy moments, but these are so short lived nowadays. All she wants is to belong somewhere where she feels welcome, and she does at Avondale. She joins in with some of the activities which was totally unheard of in previous care homes. That's because she gets individual care and what is so great is that the staff are so consistent, despite her illness she is able to build a relationship / friendship with the staff. This is so rare, and something that has not happened anywhere else. We are able to relax at night knowing she really has the best care, and we will be notified of anything concerning immediately. The staff are truly amazing and genuine people. If anyone is looking for a service that epitomises care homes and service, stop looking, it's Avondale.
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Review from Joanne R (Daughter of Resident) published on 12 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the home since January this year and is on one of the dementia units. From day 1 the care my mother has received is excellent. The staff are all very caring and approachable, from the management through to the carers. From the moment you walk through the door the place has a lovely
atmosphere and is spotlessly clean. My mother is involved in all the activities including a music therapy group which visits fortnightly. She certainly seems very happy and I would recommend Avondale to anyone.
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Review from Andrew B (Son-in-law of Resident) published on 9 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother in law has been a resident since March 2014. My father in law was resident for a few months but died. My mother in law has one leg. My comments are not wide-ranging. Avondale Care Home is a comfortable, clean, bright nursing home with good facilities, good interaction and facilities efficiently
run. It is not cheap - a huge amount to find weekly in fact - but the jewels in its crown are their members of staff. I am constantly impressed, reassured and delighted by the patience and love they show to my mother in law who in turn takes to them with demonstrable pleasure and clearly has a quality to the life in the midst of her physical and mental difficulties. (I visit at least 3 times a week - see so much)
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Review from Sue S (Daughter of Resident) published on 9 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Avondale in November 2014 she wasn't eating, refused medication and care and was in a very poor state. At 91 we were afraid she was close to the end of her life. The care provided by Avondale in the early days was extraordinary, she was encouraged in a positive and respectful
manner to eat, to accept care and to take her medication and she gained weight and started to look really well physically.


Avondale cannot cure dementia, but the care and dedication from all of their team which is of the same standard without exception means that this illness is understood and managed with dignity to achieve best possible outcomes.


The care extends to the family. We understand the illness better and the staff has always been frank with us and above all we feel that my mother is totally safe. She is less fearful and agitated and that is all we could ask at this stage.


A sincere thank you to all at Avondale from our family.

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Review from Mandy B (Daughter of Resident) published on 6 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I viewed a lot of care homes when I was looking to place my parents. Avondale was the only one that ticked all the boxes. Other homes just didn't come up to scratch. Some of them I wouldn't have left an animal in let alone my parents. The staff and management here are five star. The home itself is very
classy and homely with beautiful gardens. The cleanliness is five star. Yes I would definitely recommend Avondale!
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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Avondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.941 for Avondale Care Home is calculated as follows: ( (320 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 339 Ratings = 4.941
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avondale Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (29)

Meet the Team (1)

Antonios

Antonios Loumousitois

Job Title: Home Manager Joined: 2023

Hello, my name is Antonios Loumousitois, and I am the Home Manager here at Avondale.


I have a strong background in healthcare management and extensive experience in the care sector, with a BSc in Management of Health and Welfare Units and an MBA in International Healthcare Management. I have also been registered with CQC since 2016.


As a home manager, I am incredibly passionate about treating everybody with dignity and respect. I also believe that a positive attitude can make a real difference in people's lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avondale Care Home to verify any information. View our terms and conditions. Avondale Care Home has an Enhanced Service - more info.