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Cliftonville Care Home - Avery Healthcare

Cliftonville Road, Northampton, Northamptonshire NN1 5BE
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Cliftonville Care Home - Avery Healthcare, Northampton
Cliftonville Care Home - Avery Healthcare, Northampton
Cliftonville Care Home - Avery Healthcare, Northampton

Cliftonville, the esteemed Northampton care home, is celebrated for fostering a welcoming and lively community dedicated to elderly care. Carefully designed, the home provides an ideal setting for residents to experience top-quality residential, dementia, nursing and respite care in Northamptonshire. Avery Healthcare, an established Northampton care company, operates numerous residential care homes across the town and the wider Northamptonshire region.

Staff members are selected for their kindness, approachability, warmth, empathy and...  

Care Provided by Cliftonville Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 106 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,450
Residential Dementia CareFrom £1,400From £1,450
Nursing CareFrom £1,450From £1,550

Contact Cliftonville Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maria Anghelide(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (98)
  • Couples/Companion Rooms (4)

Cliftonville Care Home - Avery Healthcare Reviews (106)

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9.5

Cliftonville Care Home - Avery Healthcare has a Review Score of 9.5 (9.487) out of 10, based on 15 reviews in the last 2 years. Over all time Cliftonville Care Home - Avery Healthcare has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from Rick (Son of Resident) published on 19 November 2020 Submitted via Website
Overall Experience

Excellent care provided across the board, from personal care to individual and group activities. Activities have obviously been affected during this difficult time with external entertainers and activity providers no longer able to visit. However I’ve observed staff pulling together to ensure in-house activities and entertainments continue - painting, cake decorating, flower arranging, games, hairdressing, celebrating personal milestones and national events - all have taken place throughout the year. Although frustrated at our inability to personally visit, I know my mother is in safe hands and well cared for.

Reply from Rachel Aran, Marketing Administrator at Cliftonville Care Home - Avery Healthcare

Thank you for taking the time to review Cliftonville Care Home, and for your lovely feedback. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes Rachel.

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Review from Christine L (Daughter of Resident) published on 17 November 2020 Submitted via Postal Card
Overall Experience

Since having the care of my lovely mum, I have been nothing but impressed by Cliftonville. The fabric of the building and facilities are excellent and the standard of cleanliness superb. What truly stands out, however, is the wonderful staff! Everyone has shown such patience, empathy and understanding in these most difficult times and I have witnessed gestures of truly loving care towards my mum that is so very much appreciated. Do not hesitate to choose Cliftonville for a loved one ... it's a very special place!

Reply from Ryan Farrelly, Marketing Assistant at Cliftonville Care Home - Avery Healthcare

Thank you for taking the time to review Cliftonville Care Home; your kind words are truly invaluable to us, and our staff team appreciate your positive feedback. Kind Regards.

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Review from Carol T (Wife of Resident) published on 17 November 2020 Submitted via Postal Card
Overall Experience

My husband has dementia, and it is so very comforting to me to see how contented he appears. The staff are wonderful with him, and because of his dementia, this is not that easy at times - thank you.

Reply from Ryan Farrelly, Marketing Assistant at Cliftonville Care Home - Avery Healthcare

Thank you for reviewing Cliftonville Care Home. It is wonderful to hear how satisfied you are with our home. Our highly trained team always ensure to go above and beyond for all residents to allow a comfortable and welcoming stay. I will be sure to pass on your positive feedback to our staff team. Many Thanks.

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Review from Martin B (Husband of Resident) published on 23 October 2020 Submitted via Website
Overall Experience

I have truly been blessed to have found Cliftonville Care Home. My wife who has Alzheimer's has been with them since early July and without exception, the entire staff have made our traumatic journey so much easier than it might have been. Knowing my wife is afforded every consideration whether it be emotionally, physically and generally truly is a massive comfort. The care that she receives is second to none, and I thank them all for their love and support.

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Review from N B (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience
Cliftonville is an amazing place. The staff are more than caring. The home is clean and tidy. Nothing is/was ever too much to ask for.
I have never encountered any problems or concerns. While my dad was a resident st Cliftonville, and would highly recommend the care home.

The service users are all treated as individuals with dignity, and their needs are always meet.

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Review from N S (Relative of Resident) published on 23 February 2020 Submitted via Postal Card
Overall Experience

Cliftonville is a warm, welcoming, clean, friendly place to visit. The staff are always smiling and very helpful. I sometimes have lunch with my sister and the food is always delicious. She is very happy here. Cliftonville is the prime example of how every care home should be.

Reply from Angus Matthew, Senior Marketing Manager at Cliftonville Care Home - Avery Healthcare

Many thanks for your feedback, it is very important to us. I will pass on your kind words to the team.

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Review from A P (Relative of Resident) published on 23 February 2020 Submitted via Website
Overall Experience

Myself and my family are extremely impressed with all aspects of Cliftonville from the housekeepers to the Activity staff, nothing is too much trouble. An amazing first-class care home.

Reply from Angus Matthew, Senior Marketing Manager at Cliftonville Care Home - Avery Healthcare

Many thanks for the time you took to leave us your feedback- it is very important to us and I will pass on your kind words to the team.

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Review from R W (Grandson of Resident) published on 7 February 2020 Submitted via Website
Overall Experience

Grandma stayed for respite and she loved it here. There was a great atmosphere and plenty to keep her busy. The food was excellent and the home was very clean.

Reply from Angus Matthew, Senior Marketing Manager at Cliftonville Care Home - Avery Healthcare

Many thanks for your feedback it is valuable to us. I will pass on your feedback to the staff who I know will appreciate it very much.

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Review from D W (Resident / Service User) published on 11 December 2019 Submitted via Postal Card
Overall Experience

A lovely home to live in. Happy here.

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Review from E L (Daughter of Resident) published on 9 December 2019 Submitted via Website
Overall Experience

Dad moved fairly recently from upper residential to nursing. The staff are very caring towards the residents and welcoming to their friends and relatives. It is reassuring to know that Dad is being looked after in a home that he has been happy in for the past 3 and a half years. I must also mention the pink ladies who do a fantastic job keeping the residents entertained.

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Review from A G (Daughter of Resident) published on 26 November 2019 Submitted via Postal Card
Overall Experience
Your 'Pink Ladies' are brilliant. The rapport they have with the residents is stunning. They clearly love and adore each resident. The activities are interesting and fun. Love the choir and the art activities with the visiting lady. Art and music tap into a very special part of the brain so tap hidden memories and skills. So important.

Cleaning staff are brilliant too. So fastidious. They do a good job.

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Review from Maria H (Daughter of Resident) published on 12 August 2019 Submitted via Postal Card
Overall Experience

Mums clothes go missing all the time, even though they are named. Her teeth went missing after having them for only 3 weeks! Always finding other residents clothes in mums room and they are always named too! I have had to ask many times for the room to be cleaned and bed to be changed (as dirty) or made. I do believe the staff could pop in on residents more after dinner for a quick 'how are you' instead of sitting at the front desk. The Pink Ladies are amazing and always make the resident happy.

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Review from J D (Daughter of Resident) published on 24 June 2019 Submitted via Postal Card
Overall Experience

My mother has moved, relatively recently, from residential to the dementia floor, where the lady and her young carers do an amazing job. Residents are treated with care and dignity and very much according to their various individual needs. All staff invariably greet the residents by name. I have been inspired at dinner time by the attention, care and help as the residents' needs vary so. The activity ladies include mum in a variety of activities and she loves being taken into the garden.

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Review from Mark C (Nephew of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience
This place is unlike any care home I've been in before, more like a hotel, from the moment you arrive in reception. The staff are friendly, always around but in an unobtrusive way contributing to a wonderful atmosphere overall.

As much as I would have preferred my aunt to remain independent in her own home, when that became impossible it is reassuring to know that the next best thing is as good as this. Thank you to all the staff here for helping her to settle in.

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Review from Gillian (Daughter of Resident) published on 5 October 2018 Submitted via Website
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Thank you for the care and kindness you gave to my father it was such a comfort to know he was so well cared for in his last days.

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Review from Maureen H (Daughter of Resident) published on 20 July 2018 Submitted via Postal Card
Overall Experience
I cannot praise the staff at this care home enough.
Mum had spent her last years here (cannot remember what year she arrived). The kindness and care, the fun and laughter we shared with the staff and with mum. The staff go above and beyond their care for the residents is brilliant.

I would recommend this home to all.

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Review from S F (Daughter of Resident) published on 20 June 2018 Submitted via Postal Card
Overall Experience

Lovely and clean care home. Mum is well looked by the lovely staff on the memory clinic.

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Review from M L (Son of Resident) published on 20 June 2018 Submitted via Postal Card
Overall Experience
Mum had been in hospital after breaking her wrist in 2 places. She was then transferred to the top floor of Cliftonville Care Home, whereby her condition improved because of the care and patience and kindness of the staff. Because she was about to be discharged due to her being medically Ok, we felt that the care system provided by the council was inadequate for her return home. As we were going on holiday, we decided to have her cared for by Cliftonville to give us peace of mind whilst away.

We were not disappointed, her care throughout has been impeccable and we would not hesitate to recommend Cliftonville.

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Review from Nigel W (Son of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

Staff are wonderful.

Everything is marvellous.

Lovely atmosphere.

I feel Mum has gone from strength to strength since her transfer to Cliftonville.

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Review from H F (Daughter of Resident) published on 27 January 2018 Submitted via Postal Card
Overall Experience
My father has been looked after extremely well during the brief period he has lived at the care home. His health is closely monitored and any changes monitored closely.

The staff are very considerate, attentive and observant.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 February 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Cliftonville Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

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Meet the Team (1)

Maria-Magdalena Anghelide
Maria-Magdalena AnghelideJob Title:Senior General Manager

Hello,

My name is Maria and I am the Home Manager at Cliftonville Care Home.

As Home Manager, I fully understand how difficult the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.

I am passionate about our residents being safe, making them happy, and enabling them to lead fully enriched lives whilst always receiving the highest quality of care.

One thing that I feel is really important is offering residents a lot of personal choice and as Cliftonville Care home is their home they have the right to choose what goes on here. I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and provide them with support when they need it.

Our team here at Cliftonville Care Home are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention, in turn enabling them to celebrate life in their new home which I feel exceptionally privileged to be a part of.

I look forward to welcoming you to Cliftonville Care home very soon!

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