What types of Care is Pinelodge Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Pinelodge Care Home?

Own Furniture if required, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Pinelodge Care Home to the centre of Stevenage?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Pinelodge Care Home, Graveley Road, Stevenage, Hertfordshire SG1 4YS

Pinelodge Care Home

Graveley Road, Stevenage SG1 4YS

8 Reviews

Care Provided by Pinelodge Care Home

Primary Care Categories

Older Person Care
Dementia

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
For a maximum of 140 Service Users

Facilities

Own Furniture if required
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room

Funding & Fees

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Owner

Greenswan Consultants Ltd
Privately Owned

Person in Charge

Sophia Torres (Manager)

Local Authority / Social Services

Hertfordshire County Council

Admission Information

Mixed (no single-gender units)
Ages 50+

Care Home Design/Build

Purpose Built: Yes
Number of floors: 5

Room Information

Single Rooms (130)
Couples/Companion Rooms (0)
Single Rooms with Ensuite Wet Room (130)

Review from E I (Daughter of Resident) published on 6 May 2024 Submitted via Website • Report

Overall Experience

My father was in care for two years on pear tree for dementia. The personal care and the activities that they do with the patients are outstanding. A warm and friendly ward is an excellent place for dementia patients.

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Review from Jasmine G (Daughter of Resident) published on 17 November 2023 Submitted via Website • Report

Overall Experience

My family and I would like to thank each and every member of staff in the Peartree Unit for the outstanding care they gave my dad in his last months.
They were unfailingly, calm, respectful, kind, and very attentive - helping my dad feel he was amongst caring friends.
We will always be grateful.

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Review from Paul T (Son of Resident) published on 28 December 2022 Submitted via Website • Report

Overall Experience

I would like to thank the home for looking after my father for a year until he passed away in Sept 2022. He was looked after, care and the meals were good, as well as being supplied with coffee or teas throughout the day.

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Review from Julia M (Daughter of Resident) published on 24 November 2021 Submitted via Website • Report

Overall Experience

I just wanted to say how grateful my family and I are for the care, compassion and kindness shown to our mum in her stay at the home. The staff on the unit she was on were professional, always available, understanding and most importantly were kind and got to know our mum quickly. They went above and

beyond to look after her and made us feel reassured she was in good hands. Thank you.

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Review from Alan S (Friend of Resident) published on 30 December 2020 Submitted via Website • Report

Overall Experience

My father-in-law has been in there for a while and we wish to keep him there as the staff and care home are so very very good. After many months in hospital when he went backwards, he has now started to move forward for the first time due to the very high standard of care he has had there. The staff

are so very very good at what they do and we have never seen so many staff in one place work so hard and try to give such a high standard of care and service. As a family, we would like to thank them all for doing such a great job. They must be the best for visits in this hard time we are in. We all wish my father-in-law could be at home but until that time he could not be in a better place, my thanks to all the staff for what they do.

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Review from Sally L (Daughter of Resident) published on 12 December 2019 Submitted via Website • Report

Overall Experience

The most excellent care for my mother at the end of her life. Thank you to all the staff who made the whole family feel very welcome during a tough time.

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Review from Celeste G (Daughter of Resident) published on 22 July 2019 Submitted via Website • Report

Overall Experience

I cannot thank the staff at Pinelodge enough for their care and thoughtfulness when looking after my mother. They always kept me informed of her wellbeing and went the extra mile to ensure she felt appreciated and valued. It really did feel like a family. Very warm staff and they try to keep the same

people on each floor so they build relationships with those living there. A dedicated key member of staff is given to each resident and my mums was so kind. A low turnover of staff was observed on my mother’s floor. Thank you for your care Pinelodge.

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Review from Gary B (Son of Resident) published on 6 March 2017 Submitted via Website • Report

Overall Experience

My mother was in Pine Lodge from October 2016 until her death in January 2017. She deteriorated rapidly both physically and mentally due to a blood disorder.
The staff at Pine Lodge were fantastic in coping with my mother during this difficult period and made her last few weeks her happiest for some

time. The food was both plentiful and good quality. The staff were helpful and sympathetic. I would definitely recommend Pine Lodge to anyone looking for end of life care.