Beechdale Manor Care Home

40 Beechdale Road, Bilborough, Nottingham NG8 3AJ
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9.1 66 Reviews
  • Beechdale Manor Care Home, Nottingham
Beechdale Manor Care Home is a 2011 development from Beechdale Care LTD that provides a modern and homely care environment for up to sixty-five people.

While being ideal for a range of residential and nursing requirements, Beechdale Manor carers are also skilled in talking on dementia care requirements, as well as being set up for palliative care.

Some additions to the home include a reminiscence and a cinema lounge, while service users are located close to numerous amenities and have their independence respected throughout their time in care.

Care Provided

Type of Service

    Residential Home
  • For a maximum of 65 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Beechdale Care Ltd

Person in charge

  • Sonia Timms (Acting Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)

Beechdale Manor Care Home Reviews (66)

9.1

Beechdale Manor Care Home has a Review Score of 9.1 (9.060) out of 10, based on 8 reviews in the last 2 years.
Over all time Beechdale Manor Care Home has 66 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Beechdale Manor Care Home
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Total of 66, showing 1-20
Review from L A (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were always kind and considerate, to Mum, chatting and laughing with her, and the other residents, whilst carrying out a very hard job brilliantly.
The rooms were nice and kept clean - the food looked lovely with a nice variety to choose from.
Overall, I would say they do a great job at
Beechdale Manor.
Reply from Sonia Timms, Acting Manager at Beechdale Manor Care Home

Thank you for this lovely review mum will be truly missed

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Review from Clare W (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad initially went into Beechdale manor on respite care, from the minute I contacted them they were really helpful. During his time there every member of staff was caring and supportive and helped his transition into care. When he became bedbound due to his Alzheimer's he was still very much cared
for and looked after. As a family we were supported throughout and at the very end of life the staff were amazing and helped dad to have the end of life care that we all wanted. I cannot thank the staff enough for everything they did for dad and for us as a family. It was obviously a very difficult period for us all but knowing he was looked after and cared for as much as possible made a difficult time easier
Reply from Sonia Timms, Acting Manager at Beechdale Manor Care Home

Thank you for this lovely review dad will be missed deeply and you will continue to be part of the beechdale manor family you are welcome to come visit us.

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Review from J S (Daughter of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home was always very clean & all the staff - including night staff - were helpful, warm, friendly and professional. We had no worries leaving our mum in their care. She was happy during the time she spent there for palliative care and they looked after us all as a family and not just our mum. We
would have no hesitation in highly recommending Beechdale Manor to anyone.
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Review from J E (Wife of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beechdale Manor Care Home is a well run home with excellent management who are always approachable if any problems arise.
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Review from B W (Sister of Resident) assisted by family/friend published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful place where the carers treat the residents with kindness, love and dignity. My sister spent three years here until she died on April 19th and she was really looked after - she adored the carers, they were like family to her and to us.
Reply from Sonia Timms, Registered Manager at Beechdale Manor Care Home

Thank you for your lovely words towards the staff at Beechdale Manor, your sister will truly be missed.

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Review from J F (Daughter of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care that is given is generally very good. Any issues that crop up are dealt with in a timely manner and adjusted to the required needs. Mum is very happy here and safe. Care needs are met over and above what is required and the staff are very friendly, chatty and have a good degree of understanding.
If Mum is not feeling well and don't hesitate to take action. Sometimes more staff are needed for residents.
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Review from David P (Husband of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff and managers are very helpful and friendly. The facilities and rooms are all very good. I know my wife is in a safe and secure home with around-the-clock care.
Reply from Sonia Timms, Acting Manager at Beechdale Manor Care Home

Hi David, thank you for your kind words. I am glad you feel this way about our home.

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Review from Karen K (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is 99 and blind. She is looked after extremely well at Beechdale Manor. We know all of the staff by name and they are kind and caring to us and to our mum. The home is clean and warm and the food is amazing. I can wholeheartedly recommend this home - it's full of love and kindness.
Reply from Sonia Timms, Registered Manager at Beechdale Manor Care Home

Thank you very much for your kind words. We ensure all residents are treated with dignity and respect at all times, this is very important to us. We are one big family here at Beechdale Manor.

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Review from R T (Wife of Resident) published on 16 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Beechdale for 12 months during that time he was happy and contented. The home he was in before was very noisy which didn't suit him. Beechdale was calmer for him. Sadly my husband died on July 21st, just a couple of hours before his 94th Birthday. I can honestly say that knowing he
was being looked after so well put me more at ease. I try to help the home by supporting them in their fundraising.
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Review from O M (Nephew of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was tricky to look after since she not only had dementia but she had gone back to her birth language and had forgotten most of her English. Because of a stroke, she also had a speech impediment. However, she was lovingly looked after and kept clean and happy. When she was dying, the home phoned
the GP and was told to get an ambulance. Since it was an expected death, they disobeyed and held her hand until she died rather than dying in an ambulance.
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Review from Cheryl E (Daughter of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Upon viewing a couple of other care homes we all decided this one was the absolute best for my mum with dementia, with a couple of mental health issues the caring team assisted my mum in improving her wellbeing and fear of everything. The staff are amazing and each and every one of them are fabulous.
I couldn't have chosen a better care home for my mum. She's been there almost a year now and settled down brilliantly. She loves the staff and they all love her, The acting manager is an absolute gem, that has everybody's needs catered for.
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Review from H D (Son of Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked at about 10 care homes before we chose Beechdale Manor Care Home for Mum. We made the decision based on how we thought the staff would care for her. She spent 9 months there before she passed away in March. We are glad that she stayed there. Mum had dementia which progressively got worse.
But the care team were always kind, she was always clean and they always kept my brother and me up to date on matters of medical concern. They genuinely cared for her. Sometimes the response to emails and concerns was a bit slow. But they got the main things right and we would recommend Beechdale Manor.
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Review from N A (Sister of Resident) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister came to Beechdale for palliative care following treatment for brain cancer. From the moment she arrived, the staff took incredible care of her. She loved them. She had a lovely room overlooking the garden and the manager and staff took pains to ensure she was safe, comfortable and relaxed
right up to the end. I cannot recommend the manager and her team highly enough. Please be assured your beloved family member will be treated as one of their own. The teamwork is excellent, all the staff are exceptionally warm and caring. When my time comes I intend to book a room there for myself. Thanks to all for making my sister's last few weeks so comfortable.
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Review from Tina R (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a tough couple of weeks when we couldn't see Mum we wanted to make her birthday extra special. The staff couldn't do enough to help us with a cinema afternoon. Helped us to set up and get comfortable and not minding at all when we were in full voice with a musical! Mum loved it!
Thanks to everyone.
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Review from Christine D (Daughter of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum suffered a mini-stroke and the carers got her onto the bed and back to us. They contacted the ambulance service who sent the first responder team to check her over as we didn't want Mum to go into the hospital with all that would entail. The management and staff agreed to care for her on end of
life. As always the staff at Beechdale Manor Care Home were fantastic right up until Mum passed away on Tuesday the 17th of January. All staff were wonderful to Mum always treating her with love and respect. We cannot praise them enough all the way through this sad time.
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Review from C V (Daughter of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is dads third care home and I can't stress enough how lovely the team at Beechdale Manor Care Home are. They are all so genuine, caring and positive. They listen and communicate so well with family. Dad says it is like home from home and is smiling most days. I can actually sleep at night now having
the knowledge that Dad is safe and happy.
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Review from Gareth H (Son of Resident) published on 18 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
If this was being written a few months ago, it would be very different - we had a number of concerns, and it became apparent that we were not alone. However, a few months on and I'm very pleased to say that, for us, Beechdale manor has been transformed.
New management, and what seems to be a big changeover
of staff, have made a huge impact. We have seen genuine, meaningful improvements to Mum's quality of life, her mobility and her general wellbeing.
Things that should have always been in place (but weren't) such as video calls are now standard, and the whole building feels cleaner and a much more pleasant environment. Communication and availability of staff and management are much improved
I believe rooms are due to be refurbished, which is needed, and I think would be the final stage of a remarkable turnaround.
But the biggest, most significant change is that you can now sense a genuine desire to give the residents the best quality of life they can. Thank you All!
Reply from Mel Fry, Manager at Beechdale Manor Care Home

Thank you so much for your review.
I can confirm rooms will be decorated as soon as the communal areas have been completed.
Thank you again from all of us at Beechdale Manor.

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Review from Tina E (Daughter of Resident) published on 8 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been very difficult to pacify over the past few months, so to see her much calmer and happier is obviously down to the much improved caring attitude of staff and management. Everybody now seems very approachable and always willing to help.
Reply from Mel Fry, Manager at Beechdale Manor Care Home

Thank you for such a lovely review. We are glad that you have noticed a big change in your loved one. We have lots of plans for the future.

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Review from S C (Daughter of Resident) published on 8 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to express my appreciation for the staff and the new manager at the home. In the last few months I have seen fantastic changes to my loved one's living experience and I cannot thank the team enough. The improvements made deserve to be shouted out and I am particularly grateful for the
physical refreshing of the home - it is clean and the new organisation on each floor is brilliant - there are now designated spaces to watch TV, or listen to music, and having a section completely dedicated to activities, all means that my mum can decide what she would like to do in her day. The staff are amazing and completely accommodating to my mum's wants and needs - they are warm and friendly and really wanting to help make the experience the best it can be. Having a loved one live in a care home is never easy but the manager and her team have made it all a little lighter - they are honestly like an extended family and my mum really loves having them as her new friends. Massive thanks!
Reply from Mel Fry, Manager at Beechdale Manor Care Home

Thank you so much for a wonderful review. it is a pleasure to be able to support yourself and your Mum. You are both part of the Beechdale Family.

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Review from Wendi S (Daughter of Resident) published on 5 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
What can I say, clearly saving the best till last!
Since the new manager has arrived to take out, what a transformation.
There is a different feel and aura to the home very warm and calm.
This new manager has integrity, if she tells you that she will call you back or do something, her word is her
bond, the new manager and her team have and are doing a really wonderful, and at times, very difficult job as well as the pressures that Covid has brought.
The home is a place of calm, laughter, care, compassion and kindness.
Thank you that the care home truly has someone at the helm who is person-centred and wants the best for both residents, staff and families.
Lucky to have effective, clear and boundaries management in the new manager. Thank you to every member of staff who are instrumental in the caring of the home.
Reply from Mel Fry, Manager at Beechdale Manor Care Home

Thank you so much for such a positive review.
It is so lovely that the changes have been identified in such a short period of time.
We will continue to develop in all areas.
Many thanks.

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Current Review Score: 9.1 (9.060)

Overview of Review Score

The Review Score of 9.1 (9.060) out of 10 for Beechdale Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.645 for Beechdale Manor Care Home is calculated as follows: ( (61 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 93 Ratings = 4.645
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.415 Points relating to the number of positive Reviews for Beechdale Manor Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 8 Positive Reviews ÷ 13 = 0.615
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (2)

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Marya

Job Title: Clinical lead

Marya has worked within the home for many years and has a wide experience of all our residents and their needs. She has spent time building lovely rapports with all residents.

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Sonia Timms

Job Title: Home Manager Joined: 2014

Sonia has worked within the home for over 9 years and has built a brilliant rapport with all residents. She has good knowledge of their needs and the level of support each resident may need.

Frequently Asked Questions about Beechdale Manor Care Home

What types of Care is Beechdale Manor Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beechdale Manor Care Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Beechdale Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beechdale Manor Care Home to the centre of Nottingham?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beechdale Manor Care Home to verify any information. View our terms and conditions. Beechdale Manor Care Home has an Enhanced Service - more info.