Located in the serene suburb of Fallings Park, on Prestwood Road, Newcross Care Home in Wolverhampton has been an integral part of the local community for over seven years. The home provides considerate residential, respite and dementia care tailored to individual needs.
The architectural focal point of the building is its dome, adorned with art created by local students in collaboration with the renowned sculptor Michael Scheuermann. Numerous lounges facilitate...
Located in the serene suburb of Fallings Park, on Prestwood Road, Newcross Care Home in Wolverhampton has been an integral part of the local community for over seven years. The home provides considerate residential, respite and dementia care tailored to individual needs.
The architectural focal point of the building is its dome, adorned with art created by local students in collaboration with the renowned sculptor Michael Scheuermann. Numerous lounges facilitate socialising, participation in a lively activity schedule, or quiet contemplation.
All bedrooms are generously sized, featuring walk-in, en-suite showers, a DVD player and a flat-screen TV. Residents are encouraged to personalise their spaces, meticulously maintained by a dedicated housekeeper. Ground-floor rooms often have direct access to the patio, while an upper-floor balcony provides additional seating. The home warmly accommodates couples and companions, fostering shared experiences as they navigate their care journey together.
Emphasising the importance of staying connected, free Wi-Fi is accessible throughout the building for residents and visitors alike. A dedicated Facebook page keeps relatives informed about care home activities and events. Residents are even guided on using Skype for virtual connections.
Encouraging resident involvement in shaping home life cultivates a sense of shared ownership. Friends and family are invited to contribute, particularly in engaging with residents living with dementia, to help create their life stories. A rich programme of activities caters to diverse interests, promoting mental and physical well-being in the company of peers. The home features a therapy suite, café and hair salon for residents' relaxation needs.
Contact Newcross Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Residents are assessed on admission and the fees agreed
The price(s) shown are provided by the care home. Contact Newcross Care Home - Avery Healthcare for full pricing details and T&Cs.
Newcross Care Home - Avery Healthcare has a Review Score of 9.8 (9.785) out of 10, based on 19 reviews in the last 2 years.
Over all time Newcross Care Home - Avery Healthcare has 161 reviews.
We've visited our friend during Sept + Oct + have always found the overall experience pleasant; the staff have been helpful + friendly/ We've seen staff with residents in the lounge + they've treated them with care and dignity, even they've been a bit awkward. We've visited in our friends room....
We can't comment on management, care/support, food + drink (though we have enjoyed the occasional cake (homemade) :)) Also activities, safety + security, value for money; mainly because they don't apply to our visits. We've found the toilet facilities clean.
Thank you for your lovely review and kind words. Were delighted to hear that youve had pleasant visits and that our team has made you feel welcome. Your feedback is greatly appreciated, and well be sure to share it with our staff.
What a very lovely care home very clean and tidy great friendly staff always happy and helpful it's a pleasure to visit family here and the garden is so nice and relaxing to sit in with a lovely coffee from the machine and cake that's a nice touch the car park does get a bit busy sometimes so we...
What a very lovely care home very clean and tidy great friendly staff always happy and helpful it's a pleasure to visit family here and the garden is so nice and relaxing to sit in with a lovely coffee from the machine and cake that's a nice touch the car park does get a bit busy sometimes so we have to double park we love the fact we can bring the dogs as it's dog friendly this care home is the nicest one I have ever been too
Thank you so much for your lovely feedback and kind words. We are delighted to hear that you enjoy visiting our care home and appreciate the cleanliness, welcoming atmosphere, and friendliness of our team. It is wonderful to know that you enjoy spending time in our garden and appreciate the little...
Thank you so much for your lovely feedback and kind words. We are delighted to hear that you enjoy visiting our care home and appreciate the cleanliness, welcoming atmosphere, and friendliness of our team. It is wonderful to know that you enjoy spending time in our garden and appreciate the little touches, such as our coffee machine, cake, and dog-friendly environment.
We also appreciate your comments regarding the car park and understand that it can become busy at times. Your feedback is valuable to us as we continually strive to improve the experience for our residents, families, and visitors.
Thank you once again for your thoughtful review and continued support.
from the first day we felt so welcome by all the staff there and been so lovely to our mom and myself, once we had settled mom into her lovely room, which is so cosy with ensuite wet room, tv on wall and lovely furniture, we can also add some of moms personal items as well to the room, plus mom had...
Its more like beautiful hotel than care home we knew mom would be well cared for here As a family we felt that peace of mind not have to worry when we left mom there we cannot recommend New Cross Care Home highly enough to any family looking for their relative
Thank you so much for taking the time to share such a wonderful review. We are truly delighted to hear that you and your mum felt so welcomed and comfortable from the very first day.
It means a lot to our whole team to know that the little touches, from the welcome card and gift bag to making...
Thank you so much for taking the time to share such a wonderful review. We are truly delighted to hear that you and your mum felt so welcomed and comfortable from the very first day.
It means a lot to our whole team to know that the little touches, from the welcome card and gift bag to making mum's room feel cosy and personal, helped make the transition easier for you both.
Getting to know each resident as an individual, including their history, routines, likes and dislikes, is such an important part of the care we provide, so we're pleased you felt we took the time to listen and understand what matters to your mum.
Most importantly, we are so happy that you have that peace of mind knowing mum is safe, happy and well cared for. Your kind words about our care team, meals and home mean so much to everyone at New Cross Care Home. Thank you
You do such an amazing job, and your patience, warmth and compassion mean more than words can say. It...
Sandra Paul & Family.
It was an absolute pleasure to have Rita stay...
Thank you so much for your incredibly kind and heartfelt words. It is very important to the whole team to know that Rita enjoyed her short stay with us and that you felt reassured knowing she was being cared for with kindness, warmth and compassion.It was an absolute pleasure to have Rita stay with us, and we loved seeing her come out of herself and enjoy her time with the team.
Thank you again for placing your trust in us to care for Rita. We look forward to welcoming her back in the future.
Dad and mum were both treated with respect and dignity from the moment they arrived. The friendliness of all staff members to them both when they first arrived, eased them into living in this environment, as they really wanted to stay at home.
Every staff member greets you with a smile and...
Dad and mum were both treated with respect and dignity from the moment they arrived. The friendliness of all staff members to them both when they first arrived, eased them into living in this environment, as they really wanted to stay at home.
Every staff member greets you with a smile and knows our names, we are always made to feel welcome whatever time we visit including the dogs..
One of the main reasons for picking this home was the facilities, entertainment provided to the residents, the days out, singers and variety of food.
As soon as you enter it feels like home, coffee machine and cake on a daily basis for visitors if required.
Dad loves it here.
Creating a welcoming, homely atmosphere for our residents and...
Thank you very much for your kind and thoughtful feedback. It is truly heartening to hear that your Dad and Mum have been treated with the respect, dignity, and compassion they deserve from the moment they arrived here at Newcross.Creating a welcoming, homely atmosphere for our residents and their families is extremely important to us.
It is also lovely to hear that you feel welcomed whenever you visit, and that the facilities, activities, entertainment, outings, and variety of food have contributed positively to their experience. We want our residents to feel that they are not simply living in a care home, but that they are truly part of a community where they can feel comfortable, valued, and at home.Most importantly, we are delighted to hear that Dad loves it here.
Kind and friendly staff. I would definitely recommend this care home to anyone looking for care for their family or friends. They go above and beyond to make sure the residents are safe and happy. The different activities and exercise sessions are a welcome addition. 5 star
Kind and friendly staff. I would definitely recommend this care home to anyone looking for care for their family or friends. They go above and beyond to make sure the residents are safe and happy. The different activities and exercise sessions are a welcome addition. 5 star
Thank you very much.
Always a friendly welcome. Staff go above and beyond. The home is very clean and well looked after. The food looks lovely and there is always something to do. I am always offered a coffee when I come to visit. My friend is very happy.
Always a friendly welcome. Staff go above and beyond. The home is very clean and well looked after. The food looks lovely and there is always something to do. I am always offered a coffee when I come to visit. My friend is very happy.
Thank you so much for your lovely review. We're delighted to hear that you always feel welcomed and that our team's efforts make a positive difference. Keeping the home clean, engaging, and comfortable is something we take great pride in, and it's wonderful to know your friend is happy here. We really appreciate you taking the time to share your experience.
I would like to say a big thank you to Bev and the team at Newcross Care Home for the wonderful care offered to my Step Dad over the last few weeks. At what suddenly became a very stressful situation, we couldn't have asked for more support, not only for my Step Dad but for myself and my Sister. We...
I'd like to rate it more than five stars!
Bev
Mum was a resident at Newcross Care Home for 4 years and we have been very happy with care received throughout this time. In more recent weeks of her stay mum became very unwell and her needs became more demanding. The care remained excellent. staff were very attentive to mums needs and remained...
Mum was a resident at Newcross Care Home for 4 years and we have been very happy with care received throughout this time. In more recent weeks of her stay mum became very unwell and her needs became more demanding. The care remained excellent. staff were very attentive to mums needs and remained her advocate throughout. Family were extremely well supported throughout this time, always being made to feel welcome, kept up to date on all changes and encouraged to speak up on behalf of mum as a family we can honestly say we could not have asked for anything better.
Thank you so much for taking the time to leave this lovely review, it really is nice for staff to get these great comments - thank you Bev
During my stay as a resident my experience was satisfactory.
During my stay as a resident my experience was satisfactory.
would truly welcome your feedback.
my brother has recently moved into New Cross care home and I could not be more delighted with how he has been cared for. I knew the moment, I stepped inside, that there was nowhere else that I wanted my brother to go. The care home is spotless, the staff are all amazing and my brother has been...
my brother has recently moved into New Cross care home and I could not be more delighted with how he has been cared for. I knew the moment, I stepped inside, that there was nowhere else that I wanted my brother to go. The care home is spotless, the staff are all amazing and my brother has been happily engaging in the activities. His room is more like a hotel room and there is a lovely, warm friendly vibe to this home. It is very reassuring to know that my brother is well cared for and happy.
Thank you for taking the time to review Newcross Care home, we are pleased your brother has settled in so well and i am sure he will continue to settle in and enjoy living here - Bev
Very welcoming. Staff are always happy to help us create a family 'picnic' when we visit.
Very welcoming. Staff are always happy to help us create a family 'picnic' when we visit.
Thank you taking the time to review Newcross care home and that the staff support you when you visit -Bev
Very caring and pleasant staff - helpful with visits. My aunt loves the garden and the activities, especially exercise and singing. Thanks to Pam for organising lunch for us! First room on the street was noisy but her new one is nice.
Very caring and pleasant staff - helpful with visits. My aunt loves the garden and the activities, especially exercise and singing. Thanks to Pam for organising lunch for us! First room on the street was noisy but her new one is nice.
Thank you for taking the time to review Newcross Care home i am pleased your aunt is happy in her new room - Thank you Bev
I come here once a week to see my wife's sister. Always made to feel welcome, staff are always helpful, busy and professional.
I come here once a week to see my wife's sister. Always made to feel welcome, staff are always helpful, busy and professional.
Thank you very much for taking time to give us this lovely review we really appreciate it -Bev
First impressions are always important. From the moment we arrived at Newcross Care Home, we felt welcomed and a lovely warmth from all the staff. Everyone is part of a big family, all looking out for each other. The home is clean and well organised. I genuinely believe it would be hard to find a...
First impressions are always important. From the moment we arrived at Newcross Care Home, we felt welcomed and a lovely warmth from all the staff. Everyone is part of a big family, all looking out for each other. The home is clean and well organised. I genuinely believe it would be hard to find a better place. Thank you for all you are doing. Oh, one last thing, what a lovely meal arrangement you have, great food in a lovely setting, it's like a 5 star restaurant.
Thank you for this lovely review we appreciate the kind words and I am pleased your friend has settled into the home, and thank you and your lovely family for the support you have shown by attending our events - Bev
I have never been in a care home before I have no idea what to expect. But other than that I have enjoyed it very much, I love everyone there, all kind.
I have never been in a care home before I have no idea what to expect. But other than that I have enjoyed it very much, I love everyone there, all kind.
We were very happy to receive your review I know you were worried about your emergency stay and so pleased you had such a good experience that you know want to move in permanently
My mum is in respite care due to ill health and me struggling to cope with her in her own home. From our first visit to look round & every step of the way in her first 3 weeks I have felt mum is safe & receiving excellent care & support. She struggled to settle initially but the kind & caring staff...
My mum is in respite care due to ill health and me struggling to cope with her in her own home. From our first visit to look round & every step of the way in her first 3 weeks I have felt mum is safe & receiving excellent care & support. She struggled to settle initially but the kind & caring staff & activities have helped her adjust. We have done choir practice, juice tasting & garden club together, she has taken up art again & her first trip out to a local park for a picnic was a big success. I feel so much more relaxed knowing she is in safe hands. I can now spend quality time with mum rather than responding to crisis after crisis ( I feel Newcross Care Home is caring for me too) This was demonstrated by a recent call from mum when she thought she had taken a turn for the worse. The carer I spoke to was kind, caring & reassuring & I recognised her voice on the phone & trusted her judgement implicitly. All was fine. Thank you to the manager & her team.
Thank you for this lovely review and we appreciate you taking the time to complete this
The last couple of weeks her health gradually declined & during her last 3 days the family took her bedside vigil in shifts....
The last couple of weeks her health gradually declined & during her last 3 days the family took her bedside vigil in shifts. Still the staff were amazing, compassionate, respectful & so supporting of all the family. They definitely went above and beyond our expectations, we can't praise them enough.
Thank you very much for your kind review we do appreciate you taking the time to do this
Just to say what a lovely day we had on the 18th January celebrating Mum's 91st birthday. We had a room which the staff decorated, and we were looked after very well. Mum had a lovely time with family and also a cake. We just wanted to say thanks for the love and care she receives. We really...
Just to say what a lovely day we had on the 18th January celebrating Mum's 91st birthday. We had a room which the staff decorated, and we were looked after very well. Mum had a lovely time with family and also a cake. We just wanted to say thanks for the love and care she receives. We really appreciate all you do. Thank you.
Thank you for your lovely review and feedback. We were so pleased to be part of Mum's special day.
I would like to thank all the staff who helped me organise the visit and make it a really special morning for my mom. Staff made the mayoress feel very welcome and were very happy to show her around and meet other residents.
I would like to thank all the staff who helped me organise the visit and make it a really special morning for my mom. Staff made the mayoress feel very welcome and were very happy to show her around and meet other residents.
Thank you for your lovely words, comments and ratings. It was truly a lovely morning spent by all.
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Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
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Olivia has been working in care since the age of 17. During her time, she has completed an NVQ level 2 and 3 Qualification in Health and Social care...
Olivia has been working in care since the age of 17. During her time, she has completed an NVQ level 2 and 3 Qualification in Health and Social care and has recently completed her level 4 in Leadership and Management.
Her passion for her role is seeing the residents happy, fulfilling their needs and wishes and promoting a good quality of life.
Wendy has been working within the Administration sector since leaving school so has many years of experience within the office environment.
Wendy...
Wendy has been working within the Administration sector since leaving school so has many years of experience within the office environment.
Wendy ensures all service user financial accounts are well managed, and also deals with personnel and payroll.
Wendy has worked in the care sector for 9 years.
Judith started a career in Catering after obtaining her City and Guilds qualification at Birmingham College of Food and Domestic Art.
Judith has a...
Judith started a career in Catering after obtaining her City and Guilds qualification at Birmingham College of Food and Domestic Art.
Judith has a vast knowledge of catering in various environments. Since her commencement with Avery, she has been more passionate about making a difference to our residents by providing them with the best quality and nutritional dishes.
Judith has since achieved the National Care Award of Care Home Chef of the Year in 2015.
The care home lists weekly fees per person from £1,150 for residential care (respite from £1,150) and from £1,200 for residential dementia care (respite from £1,200). Funding accepted: Self-Funding (Private), Local Authority with Top-up.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 56 Single Rooms and 4 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newcross Care Home - Avery Healthcare to verify any information. View our terms and conditions. Newcross Care Home - Avery Healthcare has an Enhanced Service -what an Enhanced Service includes.