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Newcross Care Home - Avery Healthcare

378 Prestwood Road, Wolverhampton, West Midlands WV11 1RH
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Newcross Care Home - Avery Healthcare, Wolverhampton
Newcross Care Home - Avery Healthcare, Wolverhampton
Newcross Care Home - Avery Healthcare, Wolverhampton

Located in the serene suburb of Fallings Park, on Prestwood Road, Newcross Care Home in Wolverhampton has been an integral part of the local community for over seven years. The home provides considerate residential, respite and dementia care tailored to individual needs.

The architectural focal point of the building is its dome, adorned with art created by local students in collaboration with the renowned sculptor Michael Scheuermann. Numerous lounges facilitate...  

Care Provided by Newcross Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,150
Residential Dementia CareFrom £1,200From £1,200

Residents are assessed on admission and the fees agreed

Contact Newcross Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Beverley Aldridge(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (4)

Newcross Care Home - Avery Healthcare Reviews (155)

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9.7

Newcross Care Home - Avery Healthcare has a Review Score of 9.7 (9.742) out of 10, based on 16 reviews in the last 2 years. Over all time Newcross Care Home - Avery Healthcare has 155 reviews.

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Review from M W (Son of Resident) published on 24 January 2023 Submitted via Postal Card
Overall Experience

I can't thank all at Newcross and their staff. For over three years you looked after my mom and I can't thank everyone enough for what you've done for her. All the staff work so hard. My mom loved being here at Newcross.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home in Wolverhampton and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mom received whilst being a part of our loving care community. I will be sure to pass your kind comments on to the rest of the staff team. Best wishes.

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Review from Jo O (Daughter of Resident) published on 9 January 2023 Submitted via Postal Card
Overall Experience
A very warm welcome on dad's return from a three-week hospital stay. The staff provided excellent care to settle dad and welcome him back. Keeping family informed every step of the journey.
Responded to every little care we had as a family and make us feel safe to leave him with the Newcross family.

Excellent recommendations all around. Thank you.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home in Knowle and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It...  

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Review from David F (Nephew of Resident) published on 9 November 2022 Submitted via Website
Overall Experience

Wonderful care given by staff, all with local knowledge so can relate to their guest's experience of growing up and memories as they look back on their life, a real homely feeling is given to visitors and the people who now call this there home.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home in Wolverhampton. We are delighted to hear how satisfied you are with the excellent level of care provided by the dedicated staff team on a daily basis and that you feel it is a real 'home from home.' We always encourage our residents to have visitors and look forward to seeing you on your next visit. Best wishes Rachel

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Review from Judith M (Daughter of Resident) published on 26 October 2022 Submitted via Website
Overall Experience

My mother initially came in for respite care but became a permanent resident after the death of her husband. The care staff have all been amazing from day one, helping Mum through a difficult time. The doctor for the care home was already Mum's doctor, so this helped with Mum's transition. All the staff are wonderful, and Mum loves them all. She has a beautiful room and looks forward to all the activities, especially the fitness class. Her hair is done every week in the salon, and she has regular pedicures and dental checkups. I am always kept up to date with any medical issues, and the staff is always available for any general updates. I can't fault Newcross Care Home and would highly recommend.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home in Wolverhampton and for your amazing 5-star rating. We would like to thank you for your kind words regarding the care your mother has received since being a member of our loving care community, giving you and your family peace of mind. It...  

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Review from M A (Son of Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience

My mother has been a resident at Newcross Care Home for twelve months. From day one all of the staff made her transition from independent living to care home residency trouble-free. The staff are professional and friendly as well as treating my mother with dignity. Facilities at the home are excellent including a wealth of monthly activities. In addition, the home operates an excellent relationship with a local Doctor and Dental Practice which has supported my mother when needed. I would not hesitate to recommend New Cross Care Home.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home in Wolverhampton. We would like to thank you for your kind words regarding the care your mother has received since being a member of our loving care community. We understand that moving a loved one into care can be an overwhelming...  

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Review from Wendy E (Daughter of Resident) published on 19 August 2022 Submitted via Website
Overall Experience

My mum came to Newcross Care Home after a fall resulting in a fracture which meant she was unable to go home. She could not walk very much but the care given by the staff has meant she is now walking with a frame and getting further each time this has meant she has kept her muscle strength. Mum is so much brighter and getting involved in activities we never thought she would as the encouragement given by the staff is fantastic. They have taken away all of our worries as we know she is well cared for and they keep us informed of even the slightest change in her health and doctors and other teams are on hand should she need them. She is eating much better and looks healthier than she did at home. I cannot praise the staff here enough.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home in Wolverhampton and for your amazing 5-star rating. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and...  

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Review from Raymond H (Husband of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

My wife has settled in well due, I feel, to the excellent staff. All her basic needs are attended to as well as emotional support. I had visited several care homes in advance of my wife's residence and Newcross was by far the best.

Reply from Ryan Farrelly, Marketing Assistant at Newcross Care Home - Avery Healthcare

Thank you for reviewing Newcross Care Home in Wolverhampton. It is an absolute pleasure to care for your wife and to have them as part of our loving care community. It is great to hear how well she has settled into our community and the joy that this brings her. Our dedicated staff team go above...  

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Review from Sally P (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

I have always found the staff to be very caring and competent with Mum's care. They keep me informed of any issues and have managed to encourage Mum to join in activities and take her own outings, which she has really enjoyed. This has greatly improved her mental and physical well-being. The staff are always friendly and encouraging and will do all they can to help in any way.

Reply from Ryan Farrelly, Marketing Assistant at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home in Wolverhampton. It is a pleasure to care for your mother and we are glad to hear how well she has settled into our loving care community. Our staff team goes above the standards daily to meet individual care needs, we are delighted to...  

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Review from S S (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card
Overall Experience
When my dad came into the home he could not walk or eat. When he left he was walking and talking he was cared for by the staff to every high standard and was given personal care every day.

I would not have had him in any other care home and his appetite was back up to normal.

Reply from Ryan Farrelly, Marketing Assistant at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home in Wolverhampton. It was a pleasure to care for your father whilst he was a part of our community. Our staff team goes above the standards daily to ensure each resident receives the person-centred care they deserve. We are pleased to hear the benefits that he gained from residing with us have improved his life. Best Wishes.

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Review from Bob F (Husband of Resident) published on 21 June 2022 Submitted via Postal Card
Overall Experience

I find the staff looking after my wife attentive and caring. She is very relaxed and content. As she suffers from Alzheimer's I feel this is very important and obviously not an easy situation for the staff who cope well with this problem.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home in Wolverhampton. I am so pleased to hear that you feel satisfied your wife's care needs are being well met. The team work extremely hard to deliver person-centred care. It is a true pleasure to care for your wife, giving you and your family the peace of mind you deserve. Best wishes.

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Review from R H (Son of Resident) published on 10 March 2022 Submitted via Postal Card
Overall Experience
Excellent service from start to finish.
Very friendly and welcoming.

5 stars.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking time to review Newcross Care Home and for your amazing 5-star rating. We are delighted to hear how happy you are with our home and the exceptional level of care provided by the staff team on a daily basis. I will be sure to pass your kind words on to the rest of the staff team. Best wishes, Rachel

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Review from A M (Friend of Resident) published on 7 March 2022 Submitted via Postal Card
Overall Experience

I found everyone very helpful and friendly from reception onwards.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team. Best wishes.

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Review from C C (Daughter of Resident) published on 9 February 2022 Submitted via Postal Card
Overall Experience

We have been impressed how they have handled the pandemic, doing their best to keep everyone safe and keeping relatives informed of the latest developments regarding visiting in extremely difficult circumstances. In my opinion, the care workers deserve more money for looking after our loved ones.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home. We are touched that you were able to witness the compassion and care our dedicated staff team continued to provide during the Covid-19 pandemic and how well they adapted to the ongoing challenges. I will be sure to pass your kind comments on to the rest of the team. Best wishes, Rachel.

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Review from M C (Son of Resident) published on 4 February 2022 Submitted via Postal Card
Overall Experience

Very good, mum is always content.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards daily in order to provide an excellent level of care. It is a true pleasure to have your mum living with us as part of our loving, caring community. Best wishes, Rachel.

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Review from J A (Son of Resident) published on 2 February 2022 Submitted via Postal Card
Overall Experience

Moved my mother from another home and in the last six months have found the home to be very helpful and an excellent standard of care.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home. We are delighted to hear how happy you are with our home, and the exceptional level of care provided by the staff team on a daily basis, giving you and your family the peace of mind you deserve. Kind regards, Rachel.

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Review from T P (Son of Resident) published on 28 January 2022 Submitted via Postal Card
Overall Experience

My mother appears to be settled and well cared for here.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home. We are delighted to hear that your mother is happy and settled, in the loving care community that we create. Best wishes, Rachel.

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Review from B P (Friend of Resident) published on 25 January 2022 Submitted via Postal Card
Overall Experience

All the staff are very friendly and kind. My friend says the home is very comfortable and she has settled. She appreciated the care that is given and the staff I have met are wonderful. There's a good atmosphere. Well done Newcross Care Home!

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home and for your amazing 5-star rating. We are delighted to hear that your friend is happy and settled in the loving care community that we create. I will be sure to pass your kind words on to the rest of the team. Best wishes.

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Review from C H (Sister-in-law of Resident) published on 5 November 2021 Submitted via Postal Card
Overall Experience
It's like home from home.
Staff are grade A.
Management is so good and helpful.

Nothing is too much trouble.

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. I will be sure to pass on your kind words to the rest of the team.

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Review from J L (Daughter of Resident) published on 22 October 2021 Submitted via Postal Card
Overall Experience

Mom is very happy here, the staff tell me that she has always got a smile for them. Everyone is very professional and the level of care is excellent. Any issues are dealt with promptly. The covid restrictions obviously impacted upon the level of activities available. It would be good if the variety of activities returned to normal because they were excellent. In January 2020 when Mom was admitted, she used a walking stick but now her mobility is much improved and she no longer uses her stick!

Reply from Rachel Aran, Marketing Administrator at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home. We are delighted to hear that your mom is happy and settled living in the loving care community that we create, giving you and your family the peace of mind you deserve. Our staff team go above the standards daily to deliver exceptional...  

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Review from K S (Son of Resident) published on 14 July 2021 Submitted via Postal Card
Overall Experience

Staff are great with mom. She is comfortable with the staff, and they appear familiar to her. Mom was happy to sit, chat and answer questions. She appears relaxed and happy.

Reply from Ryan Farrelly, Marketing Assistant at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care Home. It is a true pleasure to have your mother as part of our loving care community. It is our number one priority to ensure that each resident receives an exceptional level of care, and we are delighted to hear how well she has settled into her new home. Best Wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Newcross Care Home - Avery Healthcare.

Awards / Recognitions (13)

Accreditations

There are no accreditations posted yet for Newcross Care Home - Avery Healthcare.

Meet the Team (4)

Beverley Aldridge
Beverley AldridgeJob Title:Home ManagerJoined: 2019

Hello, my name is Beverley, and I am delighted to be the Home Manager here at Newcross.

I have 40 years of experience within the healthcare sector and have achieved qualifications such as the Management level 4 Registered Manager's Award. Working in residential and nursing settings, my previous roles have been as an Operations Manager and a Nurse.

Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. One proud moment that has stayed with me throughout my career was when I was able to reunite one of my residents with their brother, who had lost contact and not seen each other for 15 years. To their surprise, they found out they had only been living a few miles apart the whole time.

I would best describe myself as someone who is very outgoing, warm and welcoming and always wanting the best for the home. I pride myself in providing a high-quality service to all residents ensuring they receive an exceptional level of care and have a fun, enjoyable life here at Newcross Care Home. In my spare time, I enjoy going on holiday, meeting with friends for meals out and spending time with my family.

Avery Healthcare, owners of Newcross, strives to be the best in care, providing high-quality services whilst offering its best support to managers and staff. Our home is truly unique as it reflects Birmingham’s rich cultural heritage with our diverse and happy community.

I look forward to welcoming you to Newcross.

Olivia Harris
Olivia HarrisJob Title:Deputy ManagerJoined: 2017

Olivia has been working in care since the age of 17. During her time, she has completed an NVQ level 2 and 3 Qualification in Health and Social care and has recently completed her level 4 in Leadership and Management.

Her passion for her role is seeing the residents happy, fulfilling their needs and wishes and promoting a good quality of life.

Wendy Harris
Wendy HarrisJob Title:Home AdministratorJoined: 2017

Wendy has been working within the Administration sector since leaving school so has many years of experience within the office environment.

Wendy ensures all service user financial accounts are well managed, and also deals with personnel and payroll.

Wendy has worked in the care sector for 9 years.

Judith Powell
Judith PowellJob Title:Head ChefJoined: 2012

Judith started a career in Catering after obtaining her City and Guilds qualification at Birmingham College of Food and Domestic Art.

Judith has a vast knowledge of catering in various environments. Since her commencement with Avery, she has been more passionate about making a difference to our residents by providing them with the best quality and nutritional dishes.

Judith has since achieved the National Care Award of Care Home Chef of the Year in 2015.

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