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- Newcross Care Home - Avery Healthcare







Located in the serene suburb of Fallings Park, on Prestwood Road, Newcross Care Home in Wolverhampton has been an integral part of the local community for over seven years. The home provides considerate residential, respite and dementia care tailored to individual needs.
The architectural focal point of the building is its dome, adorned with art created by local students in collaboration with the renowned sculptor Michael Scheuermann. Numerous lounges facilitate...
Care Provided by Newcross Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Residents are assessed on admission and the fees agreed
The price(s) shown are provided by the care home. Contact Newcross Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Newcross Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Beverley Aldridge(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (4)
Newcross Care Home - Avery Healthcare Reviews (155)
Newcross Care Home - Avery Healthcare has a Review Score of 9.7 (9.742) out of 10, based on 16 reviews in the last 2 years.
Over all time Newcross Care Home - Avery Healthcare has 155 reviews.
Very good with everyone who visits.
Thank you for taking the time to review Newcross Care Home. Our highly trained staff team make it their priority to deliver an exceptional level of care to all residents whilst creating a safe and fun environment they live within. Visiting is always encouraged and we look forward to seeing you next time.
Kind, caring and friendly staff, well organised visiting.
Thank you for taking the time to review Newcross Care Home and for your 5-star review. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents, giving you and your family the peace of mind you deserve.
Very helpful staff, polite and treat mum with respect.
Thank you for taking the time to review Newcross Care Home. Our highly trained staff team go above the standards to deliver an exceptional level of care whilst creating a loving care community that our residents live within. It is a true pleasure to have your mother living with us. Best wishes.
Excellent staff always welcoming. The care given to my father is excellent. Staff always keep me informed about my fathers care and how he is. Would recommend Newcross Care Home to other people.
Thank you for taking the time to review Newcross Care Home and for your kind feedback. Our highly trained staff team go above and beyond the standards each day to provide a safe, loving care community for all our residents. It is a true pleasure to have your father stay with us. Best wishes
We have had only really good experiences coming to the home and staff are wonderful and very helpful in every way. And excellent Covid rules followed.
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents, whose well-being is our primary focus. Now that the government...
Always very happy with visits. Staff are always kind and helpful. Would fully recommend Newcross Care Home. My sister is very happy here and feel's very safe. The Happy Pod is well named.
Thank you for taking the time to review Newcross Care Home. We are so delighted to hear that your sister feels safe and secure in the loving community that we create, giving you and your family peace of mind. It is a true pleasure to have her stay with us. Now that restrictions have eased, we look forward to welcoming you back into the home for more regular safe visits.
Very good. Every time I come, the staff are very good.
Thank you for taking the time to review Newcross Care Home. Your feedback is truly invaluable to us and our staff team who go above the standards each day to provide a safe, loving care community for all our residents. Best wishes.
Mum and Dad have seemed to settle in and integrated quite nicely. The rooms are lovely and clean and the air smell fresh unlike some homes I have visited. The garden/courtyard provides a lovely setting for visits.
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how satisfied you are with our home and that your parents have quickly settled into their new surroundings, giving you and your family peace of mind. Our highly trained staff team do a fantastic job in creating a...
Our experience of Newcross Care Home has been very positive. Carers have been excellent, admin is efficient. During covid, staff have gone that extra mile to keep everyone safe and all residents entertained. They dealt with the death of my mother sensitively and Dad's ongoing dementia care has been thoughtful and centred on his needs.
Feel safe, 8 out of 10.
Thank you for taking the time to review Newcross Care Home. Your feedback is truly invaluable to us and our staff team who go above and beyond the standards on a daily basis in order to provide an exceptional level of care to all our residents. It is a pleasure to have you stay with us in the loving community that we create. Best wishes.
If I ever want to talk to staff, they are always willing to listen to any worries that I might have and are always willing to help me no matter how small the request. I also feel respected.
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents. It is a true pleasure to have you living with us in the loving community that we create. Best wishes.
Lovely to be able to have internal visits after so long. Testing staff very helpful and friendly. Can't wait for full internal visit and garden visits when we eventually get some sunshine!
Thank you for taking the time to review Newcross Care Home. It is great to hear such positive feedback about our staff. We look forward to when you can safely visit our home internally and enjoy our facilities. You are more than welcome to visit again any time soon. Best Wishes
The home from day one has been brilliant, always helpful and welcoming. This made you feel very comfortable and most of all dad was safe and well looked after.
Thank you for reviewing Newcross Care Home. We are delighted to hear positive feedback about our home. Our highly trained staff team do a fantastic job at creating a warm and welcoming community, whilst delivering an exceptional level of care for all residents, and we are glad to know that this gave you the peace of mind you deserve. Best Wishes
A clean and caring home, so pleased my sister is here.
Thank you for taking the time to review Newcross Care Home. We are so pleased to hear how satisfied you are with our home. It is a pleasure to have your sister live with us here. Best Wishes
A very welcoming atmosphere. Staff are caring and know the residents well. Communication is excellent. Mum is very happy here. The current situation is extremely difficult, but the staff have managed it very well.
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how well your mother has settled into her new home here and how happy she is living in our loving care community. Our staff team do a fantastic job at creating a warm and welcoming environment for all residents and their loved ones. We look forward to seeing you on your next visit. Best Wishes
My mom seems very happy here. Visits are adhered to. The team members are very helpful and understanding. Booking other visits is done easily.
Thank you for reviewing Newcross Care Home. We are delighted to hear how well your mother has settled into her new home here and to hear such positive feedback about our staff team. You and your family are welcome for safe regular visiting any time and we look forward to seeing you on your next visit. Best Wishes
Well looked after by the staff. The food was also well.
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how satisfied you are with our home, and that you enjoy the nutritious food we have on offer each day. It is a true pleasure to have you living with us in the loving community that we create. Best wishes.
I enjoy living here. The staff are very good. I have made many friends here. I enjoy the food and enjoy the garden.
Thank you for taking the time to review Newcross Care Home and for your lovely feedback. We are so delighted to hear how satisfied you are with our home, it is not unsurprising that you have been able to make many companionships in the welcoming/social atmosphere our residents and staff create. Best wishes.
I like the staff.
I like my bedroom.
Thank you for taking the time to review Newcross Care Home and for your kind words. We are delighted to hear that you feel happy and comfortable living here in the loving community that we create. Best wishes.
I enjoy the mixture of activities available. There are comfortable beds and a good choice of meals. The staff are well trained, kind and willing to help.
Thank you for taking the time to review Newcross Care Home. It is great to hear that you have settled in well and are enjoying living here at Newcross. It is a pleasure to have you as part of our loving care community. Best Wishes, Ryan.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 July 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Newcross Care Home - Avery Healthcare.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Newcross Care Home - Avery Healthcare.
Meet the Team (4)

Hello, my name is Beverley, and I am delighted to be the Home Manager here at Newcross.
I have 40 years of experience within the healthcare sector and have achieved qualifications such as the Management level 4 Registered Manager's Award. Working in residential and nursing settings, my previous roles have been as an Operations Manager and a Nurse.
Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. One proud moment that has stayed with me throughout my career was when I was able to reunite one of my residents with their brother, who had lost contact and not seen each other for 15 years. To their surprise, they found out they had only been living a few miles apart the whole time.
I would best describe myself as someone who is very outgoing, warm and welcoming and always wanting the best for the home. I pride myself in providing a high-quality service to all residents ensuring they receive an exceptional level of care and have a fun, enjoyable life here at Newcross Care Home. In my spare time, I enjoy going on holiday, meeting with friends for meals out and spending time with my family.
Avery Healthcare, owners of Newcross, strives to be the best in care, providing high-quality services whilst offering its best support to managers and staff. Our home is truly unique as it reflects Birmingham’s rich cultural heritage with our diverse and happy community.
I look forward to welcoming you to Newcross.

Olivia has been working in care since the age of 17. During her time, she has completed an NVQ level 2 and 3 Qualification in Health and Social care and has recently completed her level 4 in Leadership and Management.
Her passion for her role is seeing the residents happy, fulfilling their needs and wishes and promoting a good quality of life.

Wendy has been working within the Administration sector since leaving school so has many years of experience within the office environment.
Wendy ensures all service user financial accounts are well managed, and also deals with personnel and payroll.
Wendy has worked in the care sector for 9 years.

Judith started a career in Catering after obtaining her City and Guilds qualification at Birmingham College of Food and Domestic Art.
Judith has a vast knowledge of catering in various environments. Since her commencement with Avery, she has been more passionate about making a difference to our residents by providing them with the best quality and nutritional dishes.
Judith has since achieved the National Care Award of Care Home Chef of the Year in 2015.
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