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- Newcross Care Home - Avery Healthcare







Located in the serene suburb of Fallings Park, on Prestwood Road, Newcross Care Home in Wolverhampton has been an integral part of the local community for over seven years. The home provides considerate residential, respite and dementia care tailored to individual needs.
The architectural focal point of the building is its dome, adorned with art created by local students in collaboration with the renowned sculptor Michael Scheuermann. Numerous lounges facilitate...
Located in the serene suburb of Fallings Park, on Prestwood Road, Newcross Care Home in Wolverhampton has been an integral part of the local community for over seven years. The home provides considerate residential, respite and dementia care tailored to individual needs.
The architectural focal point of the building is its dome, adorned with art created by local students in collaboration with the renowned sculptor Michael Scheuermann. Numerous lounges facilitate socialising, participation in a lively activity schedule, or quiet contemplation.
All bedrooms are generously sized, featuring walk-in, en-suite showers, a DVD player and a flat-screen TV. Residents are encouraged to personalise their spaces, meticulously maintained by a dedicated housekeeper. Ground-floor rooms often have direct access to the patio, while an upper-floor balcony provides additional seating. The home warmly accommodates couples and companions, fostering shared experiences as they navigate their care journey together.
Emphasising the importance of staying connected, free Wi-Fi is accessible throughout the building for residents and visitors alike. A dedicated Facebook page keeps relatives informed about care home activities and events. Residents are even guided on using Skype for virtual connections.
Encouraging resident involvement in shaping home life cultivates a sense of shared ownership. Friends and family are invited to contribute, particularly in engaging with residents living with dementia, to help create their life stories. A rich programme of activities caters to diverse interests, promoting mental and physical well-being in the company of peers. The home features a therapy suite, café and hair salon for residents' relaxation needs.
Care Provided by Newcross Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Newcross Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Residents are assessed on admission and the fees agreed
The price(s) shown are provided by the care home. Contact Newcross Care Home - Avery Healthcare for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Beverley Aldridge (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (56)
- Couples/Companion Rooms with ensuite Wet Room (4)
Newcross Care Home - Avery Healthcare Reviews (161)
Newcross Care Home - Avery Healthcare has a Review Score of 9.8 (9.785) out of 10, based on 19 reviews in the last 2 years.
Over all time Newcross Care Home - Avery Healthcare has 161 reviews.
Moved my mother from another home and in the last six months have found the home to be very helpful and an excellent standard of care.
Moved my mother from another home and in the last six months have found the home to be very helpful and an excellent standard of care.
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how happy you are with our home, and the exceptional level of care provided by the staff team on a daily basis, giving you and your family the peace of mind you deserve. Kind regards, Rachel.
My mother appears to be settled and well cared for here.
My mother appears to be settled and well cared for here.
Thank you for taking the time to review Newcross Care Home. We are delighted to hear that your mother is happy and settled, in the loving care community that we create. Best wishes, Rachel.
All the staff are very friendly and kind. My friend says the home is very comfortable and she has settled. She appreciated the care that is given and the staff I have met are wonderful. There's a good atmosphere. Well done Newcross Care Home!
All the staff are very friendly and kind. My friend says the home is very comfortable and she has settled. She appreciated the care that is given and the staff I have met are wonderful. There's a good atmosphere. Well done Newcross Care Home!
Thank you for taking the time to review Newcross Care Home and for your amazing 5-star rating. We are delighted to hear that your friend is happy and settled in the loving care community that we create. I will be sure to pass your kind words on to the rest of the team. Best wishes.
Staff are grade A.
Management is so good and helpful.
Nothing is too much trouble.
Staff are grade A.
Management is so good and helpful.
Nothing is too much trouble.
Thank you for taking the time to review Newcross Care Home. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. I will be sure to pass on your kind words to the rest of the team.
Mom is very happy here, the staff tell me that she has always got a smile for them. Everyone is very professional and the level of care is excellent. Any issues are dealt with promptly. The covid restrictions obviously impacted upon the level of activities available. It would be good if the variety...
Mom is very happy here, the staff tell me that she has always got a smile for them. Everyone is very professional and the level of care is excellent. Any issues are dealt with promptly. The covid restrictions obviously impacted upon the level of activities available. It would be good if the variety of activities returned to normal because they were excellent. In January 2020 when Mom was admitted, she used a walking stick but now her mobility is much improved and she no longer uses her stick!
Thank you for taking the time to review Newcross Care Home. We are delighted to hear that your mom is happy and settled living in the loving care community that we create, giving you and your family the peace of mind you deserve. Our staff team go above the standards daily to deliver exceptional...
Thank you for taking the time to review Newcross Care Home. We are delighted to hear that your mom is happy and settled living in the loving care community that we create, giving you and your family the peace of mind you deserve. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. I will be sure to pass on your kind words to the rest of the staff team.
Staff are great with mom. She is comfortable with the staff, and they appear familiar to her. Mom was happy to sit, chat and answer questions. She appears relaxed and happy.
Staff are great with mom. She is comfortable with the staff, and they appear familiar to her. Mom was happy to sit, chat and answer questions. She appears relaxed and happy.
Thank you for taking the time to review Newcross Care Home. It is a true pleasure to have your mother as part of our loving care community. It is our number one priority to ensure that each resident receives an exceptional level of care, and we are delighted to hear how well she has settled into her new home. Best Wishes.
Very good with everyone who visits.
Very good with everyone who visits.
Thank you for taking the time to review Newcross Care Home. Our highly trained staff team make it their priority to deliver an exceptional level of care to all residents whilst creating a safe and fun environment they live within. Visiting is always encouraged and we look forward to seeing you next time.
Kind, caring and friendly staff, well organised visiting.
Kind, caring and friendly staff, well organised visiting.
Thank you for taking the time to review Newcross Care Home and for your 5-star review. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents, giving you and your family the peace of mind you deserve.
Very helpful staff, polite and treat mum with respect.
Very helpful staff, polite and treat mum with respect.
Thank you for taking the time to review Newcross Care Home. Our highly trained staff team go above the standards to deliver an exceptional level of care whilst creating a loving care community that our residents live within. It is a true pleasure to have your mother living with us. Best wishes.
Excellent staff always welcoming. The care given to my father is excellent. Staff always keep me informed about my fathers care and how he is. Would recommend Newcross Care Home to other people.
Excellent staff always welcoming. The care given to my father is excellent. Staff always keep me informed about my fathers care and how he is. Would recommend Newcross Care Home to other people.
Thank you for taking the time to review Newcross Care Home and for your kind feedback. Our highly trained staff team go above and beyond the standards each day to provide a safe, loving care community for all our residents. It is a true pleasure to have your father stay with us. Best wishes
We have had only really good experiences coming to the home and staff are wonderful and very helpful in every way. And excellent Covid rules followed.
We have had only really good experiences coming to the home and staff are wonderful and very helpful in every way. And excellent Covid rules followed.
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents, whose well-being is our primary focus. Now that the government...
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents, whose well-being is our primary focus. Now that the government restrictions are beginning to ease, we look forward to welcoming you back to our home for regular safe visiting. Best wishes
Always very happy with visits. Staff are always kind and helpful. Would fully recommend Newcross Care Home. My sister is very happy here and feel's very safe. The Happy Pod is well named.
Always very happy with visits. Staff are always kind and helpful. Would fully recommend Newcross Care Home. My sister is very happy here and feel's very safe. The Happy Pod is well named.
Thank you for taking the time to review Newcross Care Home. We are so delighted to hear that your sister feels safe and secure in the loving community that we create, giving you and your family peace of mind. It is a true pleasure to have her stay with us. Now that restrictions have eased, we look forward to welcoming you back into the home for more regular safe visits.
Very good. Every time I come, the staff are very good.
Very good. Every time I come, the staff are very good.
Thank you for taking the time to review Newcross Care Home. Your feedback is truly invaluable to us and our staff team who go above the standards each day to provide a safe, loving care community for all our residents. Best wishes.
Mum and Dad have seemed to settle in and integrated quite nicely. The rooms are lovely and clean and the air smell fresh unlike some homes I have visited. The garden/courtyard provides a lovely setting for visits.
Mum and Dad have seemed to settle in and integrated quite nicely. The rooms are lovely and clean and the air smell fresh unlike some homes I have visited. The garden/courtyard provides a lovely setting for visits.
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how satisfied you are with our home and that your parents have quickly settled into their new surroundings, giving you and your family peace of mind. Our highly trained staff team do a fantastic job in creating a...
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how satisfied you are with our home and that your parents have quickly settled into their new surroundings, giving you and your family peace of mind. Our highly trained staff team do a fantastic job in creating a warm and welcoming environment for all our residents and their loved ones. As we enter the warmer months we will certainly be spending lots of time in the gardens with plenty of outdoor activities taking place or simply soaking up the sun with an ice cream or two. Best wishes.
Our experience of Newcross Care Home has been very positive. Carers have been excellent, admin is efficient. During covid, staff have gone that extra mile to keep everyone safe and all residents entertained. They dealt with the death of my mother sensitively and Dad's ongoing dementia care has been...
Our experience of Newcross Care Home has been very positive. Carers have been excellent, admin is efficient. During covid, staff have gone that extra mile to keep everyone safe and all residents entertained. They dealt with the death of my mother sensitively and Dad's ongoing dementia care has been thoughtful and centred on his needs.
Feel safe, 8 out of 10.
Feel safe, 8 out of 10.
Thank you for taking the time to review Newcross Care Home. Your feedback is truly invaluable to us and our staff team who go above and beyond the standards on a daily basis in order to provide an exceptional level of care to all our residents. It is a pleasure to have you stay with us in the loving community that we create. Best wishes.
If I ever want to talk to staff, they are always willing to listen to any worries that I might have and are always willing to help me no matter how small the request. I also feel respected.
If I ever want to talk to staff, they are always willing to listen to any worries that I might have and are always willing to help me no matter how small the request. I also feel respected.
Thank you for taking the time to review Newcross Care Home. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents. It is a true pleasure to have you living with us in the loving community that we create. Best wishes.
Lovely to be able to have internal visits after so long. Testing staff very helpful and friendly. Can't wait for full internal visit and garden visits when we eventually get some sunshine!
Lovely to be able to have internal visits after so long. Testing staff very helpful and friendly. Can't wait for full internal visit and garden visits when we eventually get some sunshine!
Thank you for taking the time to review Newcross Care Home. It is great to hear such positive feedback about our staff. We look forward to when you can safely visit our home internally and enjoy our facilities. You are more than welcome to visit again any time soon. Best Wishes
The home from day one has been brilliant, always helpful and welcoming. This made you feel very comfortable and most of all dad was safe and well looked after.
The home from day one has been brilliant, always helpful and welcoming. This made you feel very comfortable and most of all dad was safe and well looked after.
Thank you for reviewing Newcross Care Home. We are delighted to hear positive feedback about our home. Our highly trained staff team do a fantastic job at creating a warm and welcoming community, whilst delivering an exceptional level of care for all residents, and we are glad to know that this gave you the peace of mind you deserve. Best Wishes
A clean and caring home, so pleased my sister is here.
A clean and caring home, so pleased my sister is here.
Thank you for taking the time to review Newcross Care Home. We are so pleased to hear how satisfied you are with our home. It is a pleasure to have your sister live with us here. Best Wishes
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 July 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Newcross Care Home - Avery Healthcare.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Newcross Care Home - Avery Healthcare.
Meet the Team (3)

Olivia has been working in care since the age of 17. During her time, she has completed an NVQ level 2 and 3 Qualification in Health and Social care...
Olivia has been working in care since the age of 17. During her time, she has completed an NVQ level 2 and 3 Qualification in Health and Social care and has recently completed her level 4 in Leadership and Management.
Her passion for her role is seeing the residents happy, fulfilling their needs and wishes and promoting a good quality of life.

Wendy has been working within the Administration sector since leaving school so has many years of experience within the office environment.
Wendy...
Wendy has been working within the Administration sector since leaving school so has many years of experience within the office environment.
Wendy ensures all service user financial accounts are well managed, and also deals with personnel and payroll.
Wendy has worked in the care sector for 9 years.

Judith started a career in Catering after obtaining her City and Guilds qualification at Birmingham College of Food and Domestic Art.
Judith has a...
Judith started a career in Catering after obtaining her City and Guilds qualification at Birmingham College of Food and Domestic Art.
Judith has a vast knowledge of catering in various environments. Since her commencement with Avery, she has been more passionate about making a difference to our residents by providing them with the best quality and nutritional dishes.
Judith has since achieved the National Care Award of Care Home Chef of the Year in 2015.
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