Claremont Court Care Home

My wife arrived here 5 1/2 yrs ago because no home around Andover could manage her condition. Claremont has done with the highest levels of care, compassion, joy and friendship. The attention to detail the staff have in all areas of caring and looking after her is amazing. She always appears happy and content and the staff go out of their way to ensure she is kept amused. The reason she is so far from where we live is because no home in our area could manage her condition. Claremont do and always have done. They are all fabulous.

Knowing my mother-in-law is receiving such high quality care gives our family great peace of mind. We are very grateful to all the staff for their dedication, professionalism and compassion.

Comment: My wife arrived at Claremont in April 2024, having transferred from a care home who were unable to provide the required level of care. It is immediately obvious that Claremont offers and delivers something special to their residents. In addition, they realise the importance of keeping the resident's family fully informed of all aspects relating to the individual's care. Medical issues receive prompt attention and the necessary action. On every visit to Claremont, you are aware of and witness the care and kindness shown by all the staff towards every resident. Family and visiting friends remark on the dedicated care so professionally provided, always with a smile. I and my family, are so fortunate to have found Claremont and so, so, relieved to know that my wife is receiving and benefiting from the exceptional care provided. We are fortunate to have the support of our immediate and extended family and friends. All at Claremont are friends and part of that extended family.

My mum continues to receive exemplary care from Karen and her team. I visit about 3 times a week and my mum has been at Claremont almost a year. I have never seen or heard anything regarding my mum or any other resident that I have thought is less than fantastic. I am writing this review from Greece having seen my mum last night who said not to worry about her as she loves Claremont and she genuinely does. She feels safe, is happy and it's spotless. If I get dementia it's where I've told my children that I want to be.

The lovely staff feel like family to us which is wonderful as dementia shrinks your circle of friends.

I would like to thank Pooja for administering first aid on my mother and preventing her from choking . I would also like to thanks Samee - Nurse for explaining this to me and also for Timothy - from the Care Staff Team for his kindness and care for my mother. I really appreciate Nandu's help looking after my mother plus Shail also. It was a pleasure to meet the above when I last visited.

Having had experience of other nursing homes, I can confidently and honestly say that Claremont Court is best in class.

My mother's needs are met and her views respected. She is safe and content and is treated with much care, love and dignity. The staff greet relatives like friends and in fact all staff have become part of an extended family.

My husband moved to Claremont after a previous placement was unsuitable. Claremont have overcome previous difficulties and found the correct medication and social treatment which has made him happy and more settled in the environment.

My brother has received a consistently high level of care at Claremont Court over the past few years delivered with empathy and compassion .The home is well organised and staff are attentive and friendly .The team put a lot of effort to make all aspects of care and activities fun and accessible.

Visiting Mum has become less stressful, it used to be distressing for her and me. I am safe in the knowledge that I can trust Claremont Court with her care. On good days, I even manage to catch glimpses of my dear old Mum as I used to know her.

The home is always spotless and well maintained and there is always music on or an activity to join. It is a lovely place to be with mum.

My Mum is very well loved and cared for. I really couldn't ask for more. I know she is safe and content. The staff treat all the residents with so much love, care and dignity. They make me and my family feel so welcome. I really can't praise Claremont highly enough.

I cannot rate Claremont Court high enough. Having had experience with other care homes for my mother - this one is outstanding. All the staff treat each resident with kindness and dignity - I cannot thank them enough!

My father has been living at Claremont Court for almost 2 years now. His care has always been excellent and it's evolving as his condition changes which is because the team always monitor him and adapt his needs, activities and medication as necessary. The therapy really helps with his Parkinsons and he always enjoys the special days such as the Summer Fair. Everything is above and beyond expectations.

My dad had very demanding needs and challenging behaviour when he first moved here from another care home. Since then he is calm, settled and happy. You can see that he is very well cared for. The staff are all amazing! They are extremely friendly, caring, professional, gentle, patient and lovely individuals. The home is great but it's the staff that truly make it amazing.

I can't praise the Claremont team highly enough. My mother-in-law sadly died after a short stay in the home. During her time she was treated with compassion, dignity and attentiveness to her needs. As a family, we were regularly updated about her condition. After she died, her three daughters and we husbands were allocated the Family Room , undisturbed, for as long as we needed. Staff briefed us clearly and kindly on the necessary steps. All staff smiled and greeted whenever we met. The home was nicely decorated, the rooms fine and great thought put into the stimulation of the residents. We were so pleased she ended her life in this peaceful and calming environment.

My brother moved to Claremont Court back in December 2024 and throughout this time the care he has received has been excellent.

My brother is not the easiest resident - he has significant learning difficulties, dementia and cannot communicate in any way - but the team at Claremont treat him with respect and care. And, no matter how much fuss he makes when he is receiving personal care, they always provide this with kindness. Moreover, the staff are fully aware that my brother is resistant to personal care, so two carers turn up to help him and get his changed and clean in a prompt and highly efficient way.

I have also been impressed with the way that they spot things like UTI's and get him treated and they way that they are able to ensure that he always takes his medicine, Prior to Claremont he was at another home, where the care was poor, resulting is missed medication which resulted in seizures and stays in hospital.

In short, I highly recommend Claremont Court.

We have been really impressed with the excellent care from everybody....Everyone has taken so much trouble to settle my mother in to Claremont and she couldn't be in a better place. A very bright, positive atmosphere with a lot going on and excellent spaces both inside and outside.

My mother has been very well cared for at Claremont Court for more than three years. She was able to enjoy her birthday activity in October 2024, despite being very frail. Unfortunately, she can no longer take part in activities and is completely bed bound. The staff are kind and helpful and very professional in their dealings with the residents and their families. My family and friends who have visited all comment on what a lovely place Claremont Court is, with a lovely atmosphere.